Hotel Carmichael, Autograph Collection

Hotels
Autograph Collection
9.4 (243 reviews)
One Carmichael Square , Carmel , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Paid WiFi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful location
Cons:
Cleanliness issues
Service inconsistency during peak times

Categories

Cleanliness
8.64
There was a mention of a stain on the bed sheets, leading to a disappointing experience.
Service
9.99
Many guests highlighted the helpful and friendly nature of the staff, especially the valet.
Location
9.65
The hotel is conveniently located close to the market and dining options.
Room Quality
9.6
Guests reported clean rooms and comfortable beds, contributing to a positive experience.
Amenities
9.63
Facilities were described as lovely with good food and drink options.
Value for Money
8.59
Some reviews reported feeling service could be improved for the cost.
Food and Beverage
9.14
Food service was noted as slow in part but there were good restaurant recommendations.
Overall Experience
9.99
Overall, guests expressed a high level of satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:42

Property Description

Luxurious Accommodation
Hotel Carmichael, Autograph Collection is a 4-star hotel located in Carmel, offering a 24-hour front desk and free WiFi. The rooms are elegantly designed, providing a luxurious and comfortable stay for guests.

Convenient Location
Situated just a short distance from popular attractions such as Lucas Oil Stadium, Indianapolis Motor Speedway, and Indiana State Fairgrounds, our hotel provides easy access to the best of Carmel and Indianapolis.

Close to Universities and Airport
With Clowes Memorial Hall of Butler University and Butler University nearby, our hotel is a perfect choice for visiting families and alumni. Additionally, being only 30 km from Indianapolis Regional Airport, guests can enjoy a seamless travel experience.

Book your stay at Hotel Carmichael, Autograph Collection for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

9.4
Based on 243 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.99
K
Kim couple us
10
We had an excellent long weekend at the Carmichael celebrating our anniversary!! XOXO
Pros:

Room service menu was excellent! Scallops were delicious. It was a full service hotel. I loved the parling garage accomidated over sized vehicle. (Ford F350 Platinum truck) Walking to restuarants and shopping was a bonus.

Cons:

Under construction so some social areas in the hotel was closed.

2026-03-14 via Nuitee
C
Christina family_with_children us
10
2026-02-09 via Nuitee
T
Teresa couple us
10
Pros:

Lovely facilities.

Cons:

Cost. Would have been nice to have had breakfast included.

2026-01-20 via Nuitee
L
Luz Creidy family_with_children us
10
EL PERSONAL SUPER ATENTOS Y MUY AMABLES AL MOMENTO DE BRINDARNOS INFORMACION
Pros:

EXCELENTE SERVICIO

Cons:

TODO FUE MARAVILLOSO

2026-01-19 via Nuitee
K
Kimberly family_with_children us
8
A beautiful hotel in an excellent location with great staff.
Pros:

Loved the aesthetic of the hotel, the location and the restaurant/patio. Staff was excellent.

Cons:

I did not get the room I reserved online-a King with a sofa. When I mentioned to front desk they said they don't have sofas on the top floor-but I did see sofas in other rooms. They brought us a hideaway bed which was fine but the room was small and there was nowhere to sit beside the bed or the office chair. Also, one of the sheets had a dirty stain that didn't appear to be laundered. We were given a small discount when we brought it to the staff's attention.

2026-01-15 via Nuitee
C
Carolyn couple us
9
2026-01-05 via Nuitee
D
D6726ZPjohns Family
10
Great person
Pros:

Zach Gish took really good care of Me and my family. He had really good manners and gave us some really good tips on where to eat locally!

2025-12-29 via Tripadvisor
M
Meredith couple us
7
Would recommend to others and would stay again but for the cost I felt the service could use improvement. Staff genuine
Pros:

Beautiful property and close to the market and other dining options

Cons:

Outside the Director and one woman at the front desk, the rest of the front desk staff was not exceptionally friendly or accommodating. Vivante hostess very friendly but restaurant food service slow. Housekeeping staff and valet also very accommodating although housekeeping cleaning the floors visibly annoyed with people coming in from outside in snowy weather. Unable to get service in lounge one night but second night was great service.

2025-12-16 via Nuitee
R
richard couple us
9
2025-12-03 via Nuitee
G
G27IBsarahg Family
10
Great experience at the Carmichael!
Pros:

Everything was really top notch. From the front desk, the concierge, and bar. Everyone was so very helpful and on point. Was super impressed with the Valet guy Zach. He had us in and out the whole time we were there! Great restaurant recommendation too!

-Sarah W

2025-11-25 via Tripadvisor
W
W6162HNbethm Friends getaway
10
Awesome valet!!
Pros:

We stopped in for drinks with friends. We don’t typically valet park, but it was busy and cold so we decided to this time. The valet, Zach, was super friendly and funny - thanks Zach.

2025-11-25 via Tripadvisor
D
deborahwF6405ES Family
10
Lovely hotel
Pros:

A beautiful boutique hotel. The staff was very attentive, especially Sanai our valet. We had the nicest time visiting the Christ Kindl Markt.

2025-11-25 via Tripadvisor
A
Angela couple us
5
Disappointing and loud
Pros:

Beautifully decorated for Christmas. The staff were friendly and helpful. The location was great.

Cons:

Our bed had a stain or spot under the pillow on the sheet. A dog was barking on and off. And a baby crying right next door. We were there for as a couple for a getaway and relax but it was not relaxing at all. To pay that much for one night was disappointing.

2025-11-25 via Nuitee
O
OnAir611264 Couples
10
Fun date night
Pros:

We love the Carmichael. We’re local but stay here for date nights a couple times a year. Such a nice treat! This time we visited the Carmel Christkindlmarkt
2025 Wundernacht event.

2025-11-20 via Tripadvisor
E
estellemK4811ZV Business
10
Valet
Pros:

Zach in valet was amazing. The hotel was beautiful and divvy was a great experience a little bit too much salt, but it was OK.

2025-11-03 via Tripadvisor
R
R1276MIconnieb Family
10
We had a wonderful stay at the Carmichael Hotel! Upon our arrival we were welcomed by a very nice vallet named Jaxon!
Pros:

Our hotel room was clean and with a comfortable bed! Nice lounge with good food and drinks I liked the champagne toast at 4PM

2025-10-19 via Tripadvisor
G
garybO9460YE Family Whitewater, Wisconsin
10
Fall visit
Pros:

We came for a family visit, but was unsure of the area. The Valet Jaxon, was very knowledgeable about the area and where a good place was to watch the football game

2025-10-19 via Tripadvisor
K
kurtbF2187OR Couples
10
Amazing hotel.
Pros:

Our valet, Jackson was very welcoming and knowledgeable. He was very helpful with directions and recommendations on places to shop and eat.

2025-10-19 via Tripadvisor
1
169sherrieb Family Whitewater, Wisconsin
10
We were visiting family, and the area and hotel was very beautiful!
Pros:

The valet gentleman Jaxon was great! Very friendly and accommodating! He assisted us with directions and answered any questions we had about the area!

2025-10-19 via Tripadvisor
R
rickp324 Family
10
The Carmichael in Indy
Pros:

The Carmichael is a great hotel in Carmel, Indiana. Jacoby, our valet, had the car waiting and ready for us along with two ice cold bottles of water. The experience couldn’t have been better.

2025-10-12 via Tripadvisor