Aloft Knoxville West

Hotels
•
Commonwealth Hotels
8.4 (512 reviews)
364 Lovell Road , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Cramped rooms

Categories

Cleanliness
7.61
There were multiple reports of being unclean, including hair and toenail clippings found in the room.
Service
9.08
The staff was consistently described as friendly and helpful, contributing positively to the overall experience.
Location
8.62
The hotel is conveniently located for access to local shops and dining.
Room Quality
8.07
Rooms were noted as comfortable, but some reviews mentioned cramped spaces and issues with the shower.
Amenities
8.6
Amenities like the pool and gym were positively received, although some issues were mentioned.
Value for Money
8.56
The hotel was deemed worth the money, providing what guests needed for their stay.
Food and Beverage
8.11
Although some guests wished for breakfast to be included, there were positive mentions of food options nearby.
Overall Experience
8.58
Overall, guests expressed a very positive experience, recommending the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:59

Property Description

Modern Accommodation with Convenient Amenities

Aloft Knoxville West offers a contemporary stay just 22 km from the University of Tennessee. Guests can enjoy a seasonal outdoor pool, fitness centre, and free WiFi. Stylish Rooms with Pool Views are available, each equipped with a coffee machine. Indulge in American cuisine at the on-site restaurant, with options for dairy-free, vegan, and gluten-free diets. For recreation, there's a sun terrace and billiards. Convenient Location for Exploring attractions like University of Tennessee Neyland Stadium and Knoxville Convention Center. Make your stay in Knoxville memorable by booking with Aloft Knoxville West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Wed, Oct 22, 2025 until Tue, May 5, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 512 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
K
Kenneth • solo_traveller • us
10
2026-02-14 • via Nuitee
I
Irina • couple • us
10
2026-01-20 • via Nuitee
B
Brendar • family_with_children • us
5
It was managable but not great.
Pros:

It was clean and a great location. The staff was wonderful and helpful. I stayed 3 nights and all the staff I encountered were great and courteous.

Cons:

The double bed room only had 1 side table that had 2 outlets of which only one worked. There was a table and couch right where the window shade control was. The was no Microwave! I mistakenly thought in 2026 all rooms in an expectedly nice hotel would have a microwave. Not the case! Room size was smaller than usual.

2026-01-19 • via Nuitee
N
Nathan • solo_traveller • us
8
Overall a nice property, great location, priced well and easy check in
Pros:

Location was great. Front desk staff was incredibly nice and very fast and prompt.

Cons:

My only complaint would be the morning of checkout the housecleaning staff opened the door without knocking only to realize i still had the room occupied. No apology or courtesy knock.

2026-01-19 • via Nuitee
S
Sonya • solo_traveller • us
10
Pros:

People

Cons:

Nothing

2026-01-18 • via Nuitee
B
brad • couple • us
1
the hotel is a rip off and will double charge you
Pros:

the room was okay

Cons:

i didn't like that i booked a king room and they gave me a double queen, i didn't like that the hotel stole $354.90 from my account without my authorization

2026-01-15 • via Nuitee
T
Teresa • solo_traveller • us
7
2026-01-15 • via Nuitee
H
Heather • couple • us
9
2026-01-15 • via Nuitee
C
crawford • couple • us
10
2026-01-10 • via Nuitee
G
Gary • couple • us
10
All good but for the price all ither locations of your competitors provide breakfast. Should change that to provide what
Pros:

Location

Cons:

No breakfast provided for the rate charged

2026-01-09 • via Nuitee
V
Vickie • couple • us
9
2025-12-19 • via Nuitee
M
MCruz0710 • family_with_children • us
10
2025-12-15 • via Nuitee
I
In • couple • hk
7
Pros:

Chic design,new amenities

Cons:

Shower runs too weak and aircon too loud

2025-11-17 • via Nuitee
S
Summer • family_with_children • us
9
2025-11-15 • via Nuitee
S
Scott • couple • us
9
2025-10-27 • via Nuitee
D
Diane • couple • us
8
2025-10-26 • via Nuitee
C
cesar • couple • us
7
2025-10-24 • via Nuitee
P
Patricia • couple • ca
8
2025-10-23 • via Nuitee
D
Duane • solo_traveller • us
9
2025-10-16 • via Nuitee
J
Johnnie • couple • us
9
Pros:

Comfortable room and great bed, linens and pillows. Cute set up.

Cons:

The shower door opened inward and I got soaked turning the shower on. Turned out it was supposed to turn outward and my husband did the repair and then I was perfect.

2025-10-14 • via Nuitee