Aloft Knoxville West

Hotels
Commonwealth Hotels
8.4 (553 reviews)
364 Lovell Road , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Cramped rooms

Categories

Cleanliness
7.61
There were multiple reports of being unclean, including hair and toenail clippings found in the room.
Service
9.08
The staff was consistently described as friendly and helpful, contributing positively to the overall experience.
Location
8.62
The hotel is conveniently located for access to local shops and dining.
Room Quality
8.07
Rooms were noted as comfortable, but some reviews mentioned cramped spaces and issues with the shower.
Amenities
8.6
Amenities like the pool and gym were positively received, although some issues were mentioned.
Value for Money
8.56
The hotel was deemed worth the money, providing what guests needed for their stay.
Food and Beverage
8.11
Although some guests wished for breakfast to be included, there were positive mentions of food options nearby.
Overall Experience
8.58
Overall, guests expressed a very positive experience, recommending the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:59

Property Description

Modern Accommodation with Convenient Amenities

Aloft Knoxville West offers a contemporary stay just 22 km from the University of Tennessee. Guests can enjoy a seasonal outdoor pool, fitness centre, and free WiFi. Stylish Rooms with Pool Views are available, each equipped with a coffee machine. Indulge in American cuisine at the on-site restaurant, with options for dairy-free, vegan, and gluten-free diets. For recreation, there's a sun terrace and billiards. Convenient Location for Exploring attractions like University of Tennessee Neyland Stadium and Knoxville Convention Center. Make your stay in Knoxville memorable by booking with Aloft Knoxville West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 553 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
E
Ethan couple us
10
Pros:

Pool, billiard table, bar staff!!!!

Cons:

Front desk

2026-05-21 via Nuitee
M
Michelle family_with_children us
9
Modern, clean, easy, close to amenities.
Pros:

Quick check in and check out, great room, close to so many amenities including UTK. It's ON I-40 so you will hear road noise but we didnt mind. Would absolutely stay here again and probably will!

Cons:

I would ask for the side of the hotel not facing I-40.

2026-05-18 via Nuitee
M
montgomery solo_traveller us
1
2026-05-15 via Nuitee
B
BRYAN solo_traveller us
10
2026-05-11 via Nuitee
A
Anne couple us
8
Convenient to everything
Pros:

Location,size of room

Cons:

They were short staffed so you could not check in till 6:00pm.

2026-05-05 via Nuitee
D
Diane family_with_children us
10
We would stay here again.
Pros:

The staff were very helpful.

Cons:

Not enough parking.

2026-05-05 via Nuitee
J
Joslin couple us
10
Lovely! Will stay again
Pros:

Clean and modern

Cons:

No breakfast included. I just want some toast, I don’t need a big spread

2026-05-04 via Nuitee
A
Alisyn Warner solo_traveller us
5
Pros:

The hotel bed was comfortable and the shower and room were clean. Great pillows.

Cons:

The lobby was dingy with stains on all of the carpets which was gross. The biggest issue was the location basically on I-75. The hotel sat at the entrance ramp so all night the sound of trucks and obnoxious muscle cars gearing up to enter the freeway rattled the windows. It was so loud! I couldn't sleep.

2026-05-04 via Nuitee
R
Romy couple us
8
Pros:

Location in regards to accessing highways was great

Cons:

*Grounds unkept around hotel
*Linens had a meh/not freshly clean smell

2026-05-04 via Nuitee
H
HumblyOpinionated Solo travel Dartmouth, Massachusetts
10
Best hotel on my four-day road trip!
Pros:

On a solo road trip from Austin TX to the East Coast this was my favorite stop of four overnights. Really good live music playing in the lobby, a bar with decent bar food, very nice room and comfy bed - loved the layout, a really reasonable dog fee compared to other hotels ... but best of all were the two very welcoming and helpful young people behind the desk. Big shout out to Jessica and Ben! You made my day!

2026-04-29 via Tripadvisor
M
marcel couple us
4
Room service was terrible
Pros:

Room service was terrible

Cons:

Locations

2026-04-27 via Nuitee
C
C4442YWjackieb Couples
2
Horrible service from bar
Pros:

Don’t go for bar. Young girl working closes early at her convenience. Horrible for service.

2026-04-18 via Tripadvisor
G
Gallardo couple us
7
2026-04-15 via Nuitee
K
Kennedy couple us
6
2026-04-14 via Nuitee
J
janesN3990BJ Solo travel
10
Attentive Staff and cute room
Pros:

I stayed overnight with my pet. Ben was extremely helpful with my accommodations and offerin assistance with my fur baby. g

2026-04-12 via Tripadvisor
L
lukewO8923AT Solo travel
10
Great service
Pros:

I booked a hotel room last minute while on a long drive, and the experience was fantastic. Not only did Jessica accommodate me on short notice, but they went above and beyond by upgrading my room. The staff was incredibly welcoming, the room was spotless, and the amenities were top-notch. I’m genuinely impressed with the service and professionalism. I’ll definitely be staying here again next time I’m passing through!

2026-04-02 via Tripadvisor
L
Lace couple us
4
Pros:

N/A

Cons:

there were blood spots in the sheets

2026-03-29 via Nuitee
S
Suzy couple us
10
Definitely recommend
Pros:

Very comfortable and clean hotel. We were on the way to Nashville so great location outside of Knoxville to avoid morning traffic.

2026-03-24 via Nuitee
D
Dominick solo_traveller us
9
2026-03-23 via Nuitee
J
jackie couple us
6
Pros:

The staff was so amazing!! Everyone we encountered was friendly and helpful. Thank you

Cons:

Our tv in the room didn’t work, no problem. We called and they sent somebody to look at it and they couldn’t fix it. They had us change rooms which we appreciated and they comped us breakfast. We thought it was very nice except the breakfast was a heated up sandwich in the microwave. Next time a type of food voucher would have been nicer

2026-03-20 via Nuitee