SCAPES Hotel

Hotels
8.4 (2066 reviews)
Midhills Jalan Jaya Permai , Genting Highlands , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Good food and beverage options
Spacious and comfortable rooms
Cons:
Poor cleanliness
Difficult access to location

Categories

Cleanliness
7.68
Cleanliness was not the best based on several reviews.
Service
8.15
Reception staff were not very helpful, but some staff were friendly.
Location
7.69
Hotel location was difficult to access due to construction and the road conditions.
Room Quality
8.14
Rooms were spacious and comfortable.
Amenities
8.67
Good gym and pool; however, road access is problematic.
Value for Money
9.13
Good value for the quality provided, despite some complaints.
Food and Beverage
9.18
Breakfast was highly rated and praised for variety.
Overall Experience
8.55
Mixed experiences; some highlights and some concerns, averages out to reasonable satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:22

Property Description

Luxurious Accommodation: Experience comfort and style in our air-conditioned rooms equipped with modern amenities.

Relaxation and Recreation: Unwind by our outdoor swimming pool or stay active at our fitness centre.

Convenient Location: Close to popular attractions such as First World Plaza and Royal Selangor Pewter Factory, our hotel is the perfect choice for your stay in Genting Highlands.

Ready to experience luxury and convenience at SCAPES Hotel? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2066 reviews
Cleanliness: 7.68
Service: 8.15
Location: 7.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 8.55
A
Alyaa couple my
10
Clean
Pros:

The staff was so polite and helpful. The room is clean and comfy. Very near to travel to Sky Avenue by car.

Cons:

The 1km road approximately to hotel is very dark and have lot of pothole so drive carefully.

2026-03-07 via Nuitee
Y
yamuna couple my
10
2026-03-07 via Nuitee
M
Muhammad family_with_children my
10
Pros:

Clean and comfortable stay

Cons:

Breakfast spread can improve

2026-03-06 via Nuitee
P
Pawan extended_group in
7
2026-03-05 via Nuitee
J
Joelivan couple sg
8
The hotel is very good. Will stay again next time
Pros:

The property was clean and staff were friendly. The breakfast was good.

Cons:

I booked for 1 single queen sized bed but when I arrived, the beds were single separated beds.

2026-03-05 via Nuitee
T
Tan family_with_children my
10
This is the 1st time I am stay with this hotel, will come back again if u have special rate for me!
Pros:

Well organise and clean bed room. awesome view from the bed room!

Cons:

Awesome view & location.

2026-03-05 via Nuitee
R
roslinda family_with_children my
7
Pros:

Road going to hotel was bad

2026-03-04 via Nuitee
S
Sedrah family_with_children my
10
اتمنى لكم التوفيق
Pros:

للامانه
كان الموظفون ودودون جدا ، الغرف نظيفة الافطار فعلا شهي
اتمنى لهم المحافظة على هذا المستوى واتمنى لهم التوفيق
شكرا لكم

Cons:

صراحة لا شئ

2026-03-03 via Nuitee
W
Wan Hayati family_with_children my
8
2026-03-03 via Nuitee
O
Owe Suan family_with_children my
9
2026-03-03 via Nuitee
A
Ainul Amirah family_with_children my
10
2026-03-01 via Nuitee
M
Muhammad Bukhari family_with_children my
8
2026-02-28 via Nuitee
S
SU MIN family_with_children my
9
2026-02-28 via Nuitee
W
Wong Yen Peng family_with_children my
7
2026-02-28 via Nuitee
E
En Kuai couple my
7
2026-02-26 via Nuitee
K
Kiroz extended_group my
10
Pros:

Very nice and clean

Cons:

Food there nice

2026-02-25 via Nuitee
A
Ainie family_with_children my
9
2026-02-24 via Nuitee
V
Veronica extended_group my
9
Overall very recommended hotel to all.
Pros:

Very well maintained hotel, breakfast was also very good and room was also very clean with pleasant scents.

Cons:

The way up to this hotel may be abit problem due to construction sites.

2026-02-23 via Nuitee
S
Solehin extended_group my
9
2026-02-23 via Nuitee
E
Elvin family_with_children my
8
2026-02-23 via Nuitee