SCAPES Hotel

Hotels
8.4 (2294 reviews)
Midhills Jalan Jaya Permai , Genting Highlands , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good food and beverage options
Spacious and comfortable rooms
Cons:
Poor cleanliness
Difficult access to location

Categories

Cleanliness
7.68
Cleanliness was not the best based on several reviews.
Service
8.15
Reception staff were not very helpful, but some staff were friendly.
Location
7.69
Hotel location was difficult to access due to construction and the road conditions.
Room Quality
8.14
Rooms were spacious and comfortable.
Amenities
8.67
Good gym and pool; however, road access is problematic.
Value for Money
9.13
Good value for the quality provided, despite some complaints.
Food and Beverage
9.18
Breakfast was highly rated and praised for variety.
Overall Experience
8.55
Mixed experiences; some highlights and some concerns, averages out to reasonable satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:22

Property Description

Luxurious Accommodation: Experience comfort and style in our air-conditioned rooms equipped with modern amenities.

Relaxation and Recreation: Unwind by our outdoor swimming pool or stay active at our fitness centre.

Convenient Location: Close to popular attractions such as First World Plaza and Royal Selangor Pewter Factory, our hotel is the perfect choice for your stay in Genting Highlands.

Ready to experience luxury and convenience at SCAPES Hotel? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 2294 reviews
Cleanliness: 7.68
Service: 8.15
Location: 7.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 8.55
M
Mohd family_with_children my
9
It was fun relax and enjoying, love it !
Pros:

I liked everything, everything was perfect!

Cons:

Just the television, netflix should be add on ...

2026-08-20 via Nuitee
R
Rachel couple my
10
2026-08-17 via Nuitee
N
NOOR AZARINA family_with_children my
10
2026-08-15 via Nuitee
M
Mohammed Ayaz family_with_children ae
5
Will not book again.
Pros:

Pool and breakfast

Cons:

One of the female front disk assistant was mocking me which i felt disrespectful.

2026-08-15 via Nuitee
R
Rafiq Ahmed solo_traveller pk
9
Pros:

Feels pleasure, good staff with clean rooms, beds and excellent breakfast.

Cons:

Approach was not good

2026-08-13 via Nuitee
H
Hairyda solo_traveller my
6
2026-08-13 via Nuitee
G
Genevieve extended_group my
9
2026-08-11 via Nuitee
J
JOSEPH JAMES couple jp
10
Great place, would love to visit again!
Pros:

It was extremely clean and a great place to stay, and good service as well. All of the staff were friendly and accommodating to our requests.

Cons:

Nothing at all.

2026-08-10 via Nuitee
B
Bo family_with_children sg
8
2026-08-10 via Nuitee
H
Hanizawati solo_traveller my
8
Pros:

I love the hospitality of the staff... The room is clean and beautiful... Nice and warm

Cons:

No

2026-08-10 via Nuitee
B
BASEM family_with_children sa
10
2026-08-10 via Nuitee
R
Rachellai5 couple my
8
2026-08-10 via Nuitee
J
Jin Chye extended_group sg
10
Very happy with the breakfast. It has also serve vegetarian food.
Pros:

Value for money especially it include breakfast for 4 persons.

Cons:

It is abit far from Genting Highland if you need to go to the theme parks.

2026-08-09 via Nuitee
H
Hamood extended_group om
10
2026-08-08 via Nuitee
H
Hamood extended_group om
10
2026-08-08 via Nuitee
H
Hamood extended_group om
10
2026-08-08 via Nuitee
E
Eman extended_group om
10
2026-08-08 via Nuitee
M
MOHAMAD ZIYAD solo_traveller my
9
Pros:

Marvellous breakfast

Cons:

Too many construction before arriving the location.
The are many dogs in front of

the hotel

2026-08-07 via Nuitee
R
rsaifuddin solo_traveller my
10
Bang for buck..
Pros:

Hotel was great. Food was good. Service was great. Kids love the place cause it's not too cold for them to take a plunge in the pool. Facility was well taken care.

Cons:

Nothing to do with the hotel. It was tip top. The road that leads to the hotel has constructions left & right. So watch out for very deep potholes. Despite it to be a bit far off front the main road. It was pretty safe as there were many residential around there.

2026-08-07 via Nuitee
P
Peng solo_traveller my
9
2026-08-05 via Nuitee