SCAPES Hotel

Hotels
8.4 (2230 reviews)
Midhills Jalan Jaya Permai , Genting Highlands , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good food and beverage options
Spacious and comfortable rooms
Cons:
Poor cleanliness
Difficult access to location

Categories

Cleanliness
7.68
Cleanliness was not the best based on several reviews.
Service
8.15
Reception staff were not very helpful, but some staff were friendly.
Location
7.69
Hotel location was difficult to access due to construction and the road conditions.
Room Quality
8.14
Rooms were spacious and comfortable.
Amenities
8.67
Good gym and pool; however, road access is problematic.
Value for Money
9.13
Good value for the quality provided, despite some complaints.
Food and Beverage
9.18
Breakfast was highly rated and praised for variety.
Overall Experience
8.55
Mixed experiences; some highlights and some concerns, averages out to reasonable satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:22

Property Description

Luxurious Accommodation: Experience comfort and style in our air-conditioned rooms equipped with modern amenities.

Relaxation and Recreation: Unwind by our outdoor swimming pool or stay active at our fitness centre.

Convenient Location: Close to popular attractions such as First World Plaza and Royal Selangor Pewter Factory, our hotel is the perfect choice for your stay in Genting Highlands.

Ready to experience luxury and convenience at SCAPES Hotel? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2230 reviews
Cleanliness: 7.68
Service: 8.15
Location: 7.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 8.55
H
Hanna Sohaimi • solo_traveller • my
10
2026-06-27 • via Nuitee
A
Azrilla • couple • my
10
Overall, I have a great time in here and will definitely to stay here again
Pros:

Friendly and helpful staff. Since I need my me time, the hotel gave me the privacy that I really need. Overall the hotel and service provided is great and I’m having a great time in this hotel

Cons:

Maybe the construction outside but I’m sure when the construction is finish everything will be back to normal

2026-06-26 • via Nuitee
M
Mohd Fazlin Hafiz • family_with_children • my
8
Nice hotel & variety breakfast choice
Pros:

Lemon 3 Cafe & Swimming pool

Cons:

Early check in time.

2026-06-25 • via Nuitee
T
Tsaqib • solo_traveller • my
10
2026-06-23 • via Nuitee
S
Sumitra • couple • my
7
Clean and good food but improvements needed
Pros:

Room was very clean and we ordered mee goreng and bread pudding via room service for dinner . Portions were big and food was good

Cons:

Our stay was a little pricey considering it doesn’t include breakfast. Pillows were not comfortable and I didn’t have a good night’s sleep because of this . Also the shower temperature kept changing intermittently which was a bit of an inconvenience

2026-06-22 • via Nuitee
M
marhana • solo_traveller • my
10
2026-06-22 • via Nuitee
K
Kalyn Chong • family_with_children • my
10
2026-06-22 • via Nuitee
A
Azwan • couple • my
6
Cons:

Bed and pillow are very uncomfortable

2026-06-22 • via Nuitee
S
Suresh • family_with_children • sg
9
Pros:

Breakfast so good.

Cons:

Only the location. Hotel can provide free shuttle services to Swanage bus terminal. Because cab not available frequently and place is so alone. Difficult without own car

2026-06-22 • via Nuitee
S
sabiq • solo_traveller • my
9
2026-06-22 • via Nuitee
N
Nurul • couple • my
8
2026-06-22 • via Nuitee
S
Sang • couple • my
6
2026-06-21 • via Nuitee
L
lee • solo_traveller • my
10
2026-06-21 • via Nuitee
H
Hendrina Bernardina • couple • es
10
Pros:

Very nice room and bathroom. Clean. Friendly and helpful staf

Cons:

Nothing

2026-06-21 • via Nuitee
A
ali • solo_traveller • my
8
Room services was excellent, kept my room very clean by Mr sajedul Islam
Pros:

Breakfast and room service

Cons:

Exh fan in bath room was making sound

2026-06-20 • via Nuitee
V
van der Velden • couple • nl
8
Pros:

Vriendelijk personeel

2026-06-20 • via Nuitee
C
Chong • solo_traveller • my
8
2026-06-19 • via Nuitee
N
Nazir • couple • my
9
Great escape spot
Pros:

Breakfast and bedding

2026-06-18 • via Nuitee
A
Arasi • family_with_children • my
8
Great stay.
Pros:

Overall all good and breakfast was the best.

Cons:

If can have YouTube in room TV will be good as the channels provided are not that beneficial for us

2026-06-18 • via Nuitee
I
Izhar Hadafi • solo_traveller • my
8
2026-06-17 • via Nuitee