SCAPES Hotel

Hotels
8.4 (2142 reviews)
Midhills Jalan Jaya Permai , Genting Highlands , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good food and beverage options
Spacious and comfortable rooms
Cons:
Poor cleanliness
Difficult access to location

Categories

Cleanliness
7.68
Cleanliness was not the best based on several reviews.
Service
8.15
Reception staff were not very helpful, but some staff were friendly.
Location
7.69
Hotel location was difficult to access due to construction and the road conditions.
Room Quality
8.14
Rooms were spacious and comfortable.
Amenities
8.67
Good gym and pool; however, road access is problematic.
Value for Money
9.13
Good value for the quality provided, despite some complaints.
Food and Beverage
9.18
Breakfast was highly rated and praised for variety.
Overall Experience
8.55
Mixed experiences; some highlights and some concerns, averages out to reasonable satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:22

Property Description

Luxurious Accommodation: Experience comfort and style in our air-conditioned rooms equipped with modern amenities.

Relaxation and Recreation: Unwind by our outdoor swimming pool or stay active at our fitness centre.

Convenient Location: Close to popular attractions such as First World Plaza and Royal Selangor Pewter Factory, our hotel is the perfect choice for your stay in Genting Highlands.

Ready to experience luxury and convenience at SCAPES Hotel? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2142 reviews
Cleanliness: 7.68
Service: 8.15
Location: 7.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 8.55
N
Nora • solo_traveller • my
10
2026-05-09 • via Nuitee
M
Mhetre • solo_traveller • sg
3
2026-05-08 • via Nuitee
S
Shafiqah • couple • my
10
2026-05-08 • via Nuitee
M
Mohd Shazmeer • solo_traveller • my
9
Pros:

Almost everything

Cons:

Location

2026-05-08 • via Nuitee
G
Ginny • couple • my
7
The stay is worth the price, but facilities can be improved further.
Pros:

Value for the price which is inclusive of breakfast.

Cons:

Insufficient parking for hotel guests, the connection road from outside to hotel location was not equiped fully with roadlights, difficult to see when there is heavy mist. Breakfast food were not topping up starting 930am, making insufficient food and options for guests who came around that time.

2026-05-07 • via Nuitee
M
Mohd Nasir Sebastian • solo_traveller • my
5
Cons:

At check in counter, staff poor service provided to the customer

2026-05-07 • via Nuitee
N
NUR FADHILAH • solo_traveller • my
9
Pros:

Highly recommended

2026-05-06 • via Nuitee
M
Mohd Firdaus • couple • my
7
2026-05-06 • via Nuitee
R
RDK • couple • my
10
GREAT
Pros:

EVERYTHING

Cons:

NA

2026-05-06 • via Nuitee
M
Mohd Firdaus • family_with_children • my
7
2026-05-06 • via Nuitee
I
ismail navin • solo_traveller • mv
9
2026-05-05 • via Nuitee
N
Nurul • solo_traveller • my
9
Pros:

All okay cmfortable...

2026-05-05 • via Nuitee
M
Muhammad • solo_traveller • my
10
Pros:

Nice price

Cons:

Too far from shop and dobby

2026-05-04 • via Nuitee
K
kandasami • solo_traveller • my
10
Pros:

Hotel with full service

Cons:

All ok

2026-05-04 • via Nuitee
M
Muhammad Faraz • solo_traveller • pk
10
2026-05-03 • via Nuitee
A
Azura • extended_group • my
9
Pros:

Bilik luas n bersih

Cons:

Ada pulak budak2 yg tadah mulut utk minum air di mesin air luar bilik. Harap pihak hotel ambil maklum masalah ini.

2026-05-03 • via Nuitee
S
Shaharul Iman • family_with_children • my
7
2026-05-03 • via Nuitee
M
Mat Swadi • solo_traveller • my
5
2026-05-03 • via Nuitee
W
WAN SURIANI • couple • my
9
2026-05-02 • via Nuitee
M
mohd • solo_traveller • my
8
2026-05-02 • via Nuitee