Smile Hotel Hiroshima

Hotels
9.4 (7346 reviews)
Naka-ku Nagarekawa-cho 7-10 , Hiroshima , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Great breakfast
Comfortable rooms
Cons:
Thin walls
Odor in some rooms
Air conditioning issues

Categories

Cleanliness
9.2
The hotel is very clean with many reviews emphasizing cleanliness positively.
Service
9.7
The staff is described as friendly, helpful, and patient, contributing to a positive service experience.
Location
9.6
Multiple reviews state the location is convenient and central, making it ideal for exploring the area.
Room Quality
9.2
Rooms are described as spacious and comfortable, although there were mentions of some rooms having odors.
Amenities
9
Amenities were appreciated, especially breakfast, but there were minor complaints about air conditioning.
Value for Money
9.4
Guests have noted that the hotel offers good value for the price charged.
Food and Beverage
9.5
Breakfast received positive mention with variety and quality praised.
Overall Experience
9.6
Overall, guests had a splendid stay with notable experiences highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:22

Property Description

Convenient Location
Situated in the heart of Hiroshima, just a short distance from popular attractions such as Hiroshima Peace Memorial Park and Chosho-in Temple, Smile Hotel Hiroshima offers a central base for exploring the city.

Comfortable Accommodation
Each air-conditioned room at Smile Hotel Hiroshima features modern amenities including a flat-screen TV, desk, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Service
With a 24-hour front desk and free WiFi throughout the property, guests can expect attentive service and seamless connectivity during their time at Smile Hotel Hiroshima.

Ready to experience comfort and convenience in Hiroshima? Book your stay at Smile Hotel Hiroshima now for a memorable visit to this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 7346 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.6
Room Quality: 9.2
Amenities: 9
Value for Money: 9.4
Food and Beverage: 9.5
Overall Experience: 9.6
A
Amanda • solo_traveller • br
10
2026-06-27 • via Nuitee
C
Caroline P. • solo_traveller • fr
10
Super hôtel à Hiroshima
Pros:

Super hôtel vraiment ! Très bien placé par rapport aux attractions touristiques, les restaurants et la gare. Le personnel est très gentil, il y a la possibilité de laisser ses bagages avant et après son séjour. Le petit-déjeuner est très bien également et pas cher.
Je recommande vivement !

2026-06-27 • via Nuitee
R
Raul • solo_traveller • ar
9
Pros:

Todo muy bien según lo reservado

2026-06-27 • via Nuitee
H
HamzaAhmed99 • family_with_children • in
10
Pros:

Very well located in the centre!

2026-06-27 • via Nuitee
A
Amir_Sp • solo_traveller • au
9
Pros:

The hotel was clean and easy to access, and the staff were friendly. The shower was very nice too, and I enjoyed my one-night stay.

2026-06-26 • via Nuitee
谷本 • couple • jp
8
2026-06-26 • via Nuitee
U
UEMOTO • couple • jp
7
2026-06-25 • via Nuitee
R
Rod • solo_traveller • jp
8
Great value if you don't have a car
Pros:

Everything is very clean. The sliding shutter shuts out most of the light from outside. The room is quiet. The bed is comfortable. The staff are very friendly and gave me good advice on using the public transport. I didn't bother with breakfast but it looked okay.

Cons:

They've made a big effort with the pillow and coverlet, but they're still both a tiny bit too thick. So I used my inflatable pillow instead and used only the cover of the coverlet, which was inadequate. Also, although the stay was good value, I had to pay an extra 3,000 yen to park my car, which brought the price up to semi-luxury.

2026-06-25 • via Nuitee
H
HSIAO CHI • couple • tw
7
2026-06-25 • via Nuitee
D
Danylo • couple • ca
10
Great place to stay and value for money
Pros:

Proximity to the main tourist attraction and connectivity to the main railway station

Cons:

N/A

2026-06-25 • via Nuitee
S
Sebastian • family_with_children • ie
9
2026-06-24 • via Nuitee
E
Eva • solo_traveller • es
10
Pros:

La ubicación, amabilidad y la limpieza

2026-06-24 • via Nuitee
M
Miguel Angel • solo_traveller • es
8
2026-06-24 • via Nuitee
M
MANUEL FELIPE • family_with_children • es
9
Buena experiencia
Pros:

Perfecto bien situado limpio y cómodo

Cons:

Nada

2026-06-23 • via Nuitee
H
Hugo • family_with_children • fr
9
Pros:

Un excellent rapport qualité prix à Hiroshima, bien situé, la chambre était même assez spacieuse par rapport aux standards japonais, cet hôtel correspondait tout à fait à mon besoin.

Cons:

C'est un hôtel d'une chaîne d'hôtels, donc cela peut évidemment manquer de style et de caractère, mais l'on y dort bien pour un bon prix, c'est l'essentiel.

2026-06-23 • via Nuitee
T
TAMAKI • solo_traveller • jp
10
Pros:

部屋が綺麗で過ごしやすかったです。

Cons:

ライトが調節ができなかった。

2026-06-23 • via Nuitee
S
Salvatore • couple • it
8
2026-06-22 • via Nuitee
T
takaomi • extended_group • jp
9
お値打ち
Pros:

とてもきれいで広かった

2026-06-22 • via Nuitee
T
takao • solo_traveller • jp
7
2026-06-22 • via Nuitee
D
Duncan • couple • gb
10
Great accommodation for a very Sobering and moving visit to the Peace Museum and Park
Pros:

Excellent location for walking to the Peace Museum and Peace park. Breakfast was lovely and we'd stay here again if we ever venture back to Hiroshima. Very straightforward to catch the jet ferry to Miyajima from just outside the Atom Bomb Dome.

Cons:

My wife wasn't impressed by the walk to the hotel from the tram. We passed by lots of "gentlemen's massage" parlours / clubs and neon lights which made us both wonder about where we were heading! However, the hotel is at the end of this road in a quieter area and our concerns were unfounded.

2026-06-22 • via Nuitee