Smile Hotel Hiroshima

Hotels
9.4 (7529 reviews)
Naka-ku Nagarekawa-cho 7-10 , Hiroshima , JP
+81 82-240-4000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Great breakfast
Comfortable rooms
Cons:
Thin walls
Odor in some rooms
Air conditioning issues

Categories

Cleanliness
9.2
The hotel is very clean with many reviews emphasizing cleanliness positively.
Service
9.7
The staff is described as friendly, helpful, and patient, contributing to a positive service experience.
Location
9.6
Multiple reviews state the location is convenient and central, making it ideal for exploring the area.
Room Quality
9.2
Rooms are described as spacious and comfortable, although there were mentions of some rooms having odors.
Amenities
9
Amenities were appreciated, especially breakfast, but there were minor complaints about air conditioning.
Value for Money
9.4
Guests have noted that the hotel offers good value for the price charged.
Food and Beverage
9.5
Breakfast received positive mention with variety and quality praised.
Overall Experience
9.6
Overall, guests had a splendid stay with notable experiences highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:22

Property Description

Convenient Location
Situated in the heart of Hiroshima, just a short distance from popular attractions such as Hiroshima Peace Memorial Park and Chosho-in Temple, Smile Hotel Hiroshima offers a central base for exploring the city.

Comfortable Accommodation
Each air-conditioned room at Smile Hotel Hiroshima features modern amenities including a flat-screen TV, desk, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Service
With a 24-hour front desk and free WiFi throughout the property, guests can expect attentive service and seamless connectivity during their time at Smile Hotel Hiroshima.

Ready to experience comfort and convenience in Hiroshima? Book your stay at Smile Hotel Hiroshima now for a memorable visit to this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 7529 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.6
Room Quality: 9.2
Amenities: 9
Value for Money: 9.4
Food and Beverage: 9.5
Overall Experience: 9.6
M
Marcie • couple • us
8
Good, but laundry room wash very poor.
Pros:

Great location for use. Short walk to trolly. Restaurant’s all around. Breakfast room attendants were helpful and friendly.

Cons:

Booked this hotel because of their laundry room. As it turned out only 2 washers/dryers and in horrible shape. I should have gone across the street to a laundromat.

2026-10-17 • via Nuitee
R
Romi • couple • il
9
2026-10-17 • via Nuitee
M
Marie-Paule • couple • fr
9
Parfait
Pros:

Bien placé, confortable, propre, calme et personnel attentionné. C'est l'hôtel idéal si vous voulez découvrir Hiroshima et ses environs (dont Miyajima).

2026-10-17 • via Nuitee
C
Cristiano • family_with_children • it
10
Pros:

Posizione ottima, camere pulite e personale cortese e disponibile. Ci hanno tenuto i bagagli anche dopo aver lasciato la camera.

2026-10-17 • via Nuitee
Y
Yumi • couple • jp
8
2026-10-17 • via Nuitee
P
Patrick • couple • it
9
2026-10-17 • via Nuitee
M
Masahiro • solo_traveller • jp
10
良かった
Pros:

自転車がある

Cons:

湯船なし

2026-10-17 • via Nuitee
N
nimrod • solo_traveller • il
10
מלון מעולה תמורה טובה למחיר
Pros:

חדר מושלם לא חסר כלום,חשבו על הכול.
היה מושלם תמורת מעולה למחיר.

Cons:

כלום

2026-10-17 • via Nuitee
K
Knopper • family_with_children • nl
10
Perfect
Pros:

Bedden waren prima. Kamer en badkamer prima. In de buurt genoeg eet gelegenheden en makelijk te bereiken met bus. Op loop afstand De Dome

2026-10-17 • via Nuitee
B
Bertolt • family_with_children • de
10
Pros:

Gute Lage, gemütliche Zimmer mit schöner Aussicht. Gut durchdachtes Badezimmer. Sehr abwechslungsreiches und schmackhaftes Frühstück (Achtung, die chinesischen Optionen sind limitiert!). Alles in der Nähe, vom Restaurant, über Combini bis hin zu Einkaufszentren und Charaokebar.

2026-10-17 • via Nuitee
P
Patricia • couple • sk
9
2026-10-16 • via Nuitee
J
Jürgen • couple • de
6
Zentrale Lage, gut für Kurzaufenthalt
Pros:

Super Lage. Es ist ideal für Backpacker und Kurzaufenthalte. Alles, was man zum Leben braucht, ist in unmittelbarer Nähe. Frühstück ist verglichen zu anderen Hotels etwas reduziert.

Cons:

Das einzige Hotel von vielen, die wir in Japan besucht haben, das keine zweite Bettdecke hatte, also keine Wolldecke, etwas anderes wollten wir nicht.

2026-10-16 • via Nuitee
T
Toshimi • couple • jp
5
2026-10-16 • via Nuitee
B
Baydu • solo_traveller • gb
10
Very friendly hotel
Pros:

Good location and lovely staff who are really willing to help.

Cons:

Located on a noisy road

2026-10-16 • via Nuitee
T
Thomas • couple • de
5
Pros:

Zentrale Lage

Cons:

Das Fenster war nicht zu öffnen, somit keine frische Luft und Ablage und Platz nur für einen Koffer

2026-10-16 • via Nuitee
A
Alison • family_with_children • gb
10
Perfect place to stay when in Hiroshima
Pros:

Great location short walk to peace park. Easy to find and get to using the trams. 7 Eleven/Lawsons nearby. Best pillows weve had in japan. Very comfortable beds. Breakfast a mix of western and japanese foods. Highly recommend.

Cons:

Nothing.

2026-10-16 • via Nuitee
I
Ignacio • couple • es
10
Pros:

Muy cómodo y silencioso. Buena relación calidad precio.

Cons:

Quizá el desayuno

2026-10-16 • via Nuitee
T
tsuguaki • solo_traveller • jp
8
2026-10-16 • via Nuitee
M
Marius • couple • de
9
Pros:

Das Hotelpersonal war super Hilfsbereit und nett.

2026-10-16 • via Nuitee
D
Dan • solo_traveller • au
7
Nothing special
Pros:

The hotel is clean & secure
It is close to the market

Cons:

The hotel is 2.1kms from the station
The hotel provides a kettle and two cups but no instant tea or coffee. Strange. It’s a small issue but I’ve never experienced this in 50 years of travel

2026-10-16 • via Nuitee