Smile Hotel Hiroshima

Hotels
9.4 (7116 reviews)
Naka-ku Nagarekawa-cho 7-10 , Hiroshima , jp

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Cashless payment available
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Great breakfast
Comfortable rooms
Cons:
Thin walls
Odor in some rooms
Air conditioning issues

Categories

Cleanliness
9.2
The hotel is very clean with many reviews emphasizing cleanliness positively.
Service
9.7
The staff is described as friendly, helpful, and patient, contributing to a positive service experience.
Location
9.6
Multiple reviews state the location is convenient and central, making it ideal for exploring the area.
Room Quality
9.2
Rooms are described as spacious and comfortable, although there were mentions of some rooms having odors.
Amenities
9
Amenities were appreciated, especially breakfast, but there were minor complaints about air conditioning.
Value for Money
9.4
Guests have noted that the hotel offers good value for the price charged.
Food and Beverage
9.5
Breakfast received positive mention with variety and quality praised.
Overall Experience
9.6
Overall, guests had a splendid stay with notable experiences highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:22

Property Description

Convenient Location
Situated in the heart of Hiroshima, just a short distance from popular attractions such as Hiroshima Peace Memorial Park and Chosho-in Temple, Smile Hotel Hiroshima offers a central base for exploring the city.

Comfortable Accommodation
Each air-conditioned room at Smile Hotel Hiroshima features modern amenities including a flat-screen TV, desk, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Service
With a 24-hour front desk and free WiFi throughout the property, guests can expect attentive service and seamless connectivity during their time at Smile Hotel Hiroshima.

Ready to experience comfort and convenience in Hiroshima? Book your stay at Smile Hotel Hiroshima now for a memorable visit to this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 7116 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.6
Room Quality: 9.2
Amenities: 9
Value for Money: 9.4
Food and Beverage: 9.5
Overall Experience: 9.6
C
Craig couple gb
10
Pros:

Very convenient location

Cons:

Do t think the bread products at breakfast were fresh that morning croissants dry

2026-05-24 via Nuitee
A
Ali extended_group ro
9
2026-05-23 via Nuitee
S
Serena solo_traveller be
8
2026-05-23 via Nuitee
M
Manuel couple de
8
2026-05-23 via Nuitee
A
Analia solo_traveller it
10
2026-05-22 via Nuitee
O
ono couple jp
10
さいこう!
Pros:

きれいだった

Cons:

テレビでYouTubeやNetflixが見れたら良かった

2026-05-22 via Nuitee
A
Alessia extended_group it
10
2026-05-22 via Nuitee
K
Kamila couple pl
10
Bardzo dobrze wyposażony hotel w świetnej lokalizacji
2026-05-22 via Nuitee
L
Laura solo_traveller gb
9
Really lovely rooms
Pros:

Really great room and bathroom, excellent size. Best room we have had so far in Japan. The shower is great. Pillow super comfortable.

Cons:

I wish there was a hot drinks machine in the hotel, after having it in all other hotels it would have been good to have it.

2026-05-22 via Nuitee
C
Chakrey Monyrath extended_group fr
9
Very good cost/quality hotel!
Pros:

Location: 30min walk to Hiroshima museum, lots of restaurants nearby, mall 6 min from the hotel (Parco).
Very nice staff.
Room is well arranged and bed is confortable.

Cons:

Nothing

2026-05-22 via Nuitee
C
Christelle family_with_children kr
10
Great location and value for money
Pros:

everything, it looks better than in the pictures. Location is great, it is very clean and really good value for money.

Cons:

Nothing

2026-05-21 via Nuitee
D
Daniel couple pt
9
2026-05-21 via Nuitee
H
Hidde couple nl
10
Enjoyable
Pros:

Helpful with luggage transfer and good breakfast

Cons:

Nothing, you get more than what you pay for it feels like

2026-05-21 via Nuitee
S
Stewart couple au
10
Amazing value for money, dont miss out on this hidden gem!
Pros:

This hotel was amazing value for money, we could easily have spent longer here exploring! From train station you just hop on a local bus which was fine, followed by a short walk. Location was amazing, walking distance to the Peace Park and close to cafes, restaurants and amazing shopping. Upon arrival the staff were extremely friendly and helpful. Vending machines in the foyer if you need which was great. The room was modern and comfortable and had everything we needed. Always grateful for a fridge. We honestly couldnt believe how good this was for the price! Would definitely stay here again, dont skip Hiroshima its an amazing place!

Cons:

Nothing!

2026-05-21 via Nuitee
K
KAORI couple jp
5
Pros:

立地は悪くはないけど、微妙

Cons:

結構狭かった。

2026-05-21 via Nuitee
K
Karolina solo_traveller pl
10
Pros:

Duże pokoje, duża łazienka, lokalizacja (bezpośredni autobus z dworca), cena
.Na miejscu można wykupić śniadanie (bardzo dobre) - ostatnie wejście na stołówkę o 9.30
Rewelacyjny hotel!

Cons:

-

2026-05-20 via Nuitee
S
SAMIR solo_traveller us
9
2026-05-20 via Nuitee
P
Paul family_with_children gb
10
2026-05-19 via Nuitee
H
HIROMI solo_traveller jp
6
素晴らしい広島の旅になりました。
Pros:

清潔感があり、過ごしやすい
シャワーとトイレの仕切りは凄く良かった

Cons:

隣の部屋の咳払いが聞こえてきて、壁薄い?って思いました。

2026-05-19 via Nuitee
M
Meritxell couple es
6
2026-05-19 via Nuitee