Smile Hotel Hiroshima

Hotels
9.4 (6801 reviews)
Naka-ku Nagarekawa-cho 7-10 , Hiroshima , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Cashless payment available
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Great breakfast
Comfortable rooms
Cons:
Thin walls
Odor in some rooms
Air conditioning issues

Categories

Cleanliness
9.2
The hotel is very clean with many reviews emphasizing cleanliness positively.
Service
9.7
The staff is described as friendly, helpful, and patient, contributing to a positive service experience.
Location
9.6
Multiple reviews state the location is convenient and central, making it ideal for exploring the area.
Room Quality
9.2
Rooms are described as spacious and comfortable, although there were mentions of some rooms having odors.
Amenities
9
Amenities were appreciated, especially breakfast, but there were minor complaints about air conditioning.
Value for Money
9.4
Guests have noted that the hotel offers good value for the price charged.
Food and Beverage
9.5
Breakfast received positive mention with variety and quality praised.
Overall Experience
9.6
Overall, guests had a splendid stay with notable experiences highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:22

Property Description

Convenient Location
Situated in the heart of Hiroshima, just a short distance from popular attractions such as Hiroshima Peace Memorial Park and Chosho-in Temple, Smile Hotel Hiroshima offers a central base for exploring the city.

Comfortable Accommodation
Each air-conditioned room at Smile Hotel Hiroshima features modern amenities including a flat-screen TV, desk, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Service
With a 24-hour front desk and free WiFi throughout the property, guests can expect attentive service and seamless connectivity during their time at Smile Hotel Hiroshima.

Ready to experience comfort and convenience in Hiroshima? Book your stay at Smile Hotel Hiroshima now for a memorable visit to this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 6801 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.6
Room Quality: 9.2
Amenities: 9
Value for Money: 9.4
Food and Beverage: 9.5
Overall Experience: 9.6
A
Alessandro • family_with_children • it
8
Pros:

Camera grande e pulita con tutto il necessario.

Cons:

Si può migliorare su una migliore accoglienza anche se è stata ottima avrei preferito più cura del cliente.

2026-03-12 • via Nuitee
E
EUNHEE • family_with_children • kr
9
Pros:

일반적인 일본숙소 크기에 비해 더블룸사이즈가 넓은편이였고 침대도 둘이 사용하기에 넉넉해서 넘 좋았어요. 위치가 좀 벗어나 있긴 하지만 근처에 버스정거장이 있어 대중교통으로 다니기에 수월했습니다. 직원분들도 다 친절하셨어요^^

Cons:

9층 모서리쪽 방은 인터넷이 약해서 불편했어요.

2026-03-12 • via Nuitee
G
Giovanni • extended_group • us
9
2026-03-11 • via Nuitee
H
Halina • family_with_children • de
8
2026-03-10 • via Nuitee
志仁 • extended_group • tw
9
2026-03-10 • via Nuitee
C
Conail • couple • gb
8
Great location, great staff, cost-effective
Pros:

Location was fantastic, staff were very good, extremely helpful.

Cons:

We had no wifi in our room the entire trip due to a fault they were having at the hotel, Not entirely their fault but still annoying.

Our room also wasn’t cleaned on the day it was scheduled to be cleaned.

It didn’t matter too much as we didn’t stay long but towels were cleaned on demand (daily if need be) and trash was taken if left outside the door.

2026-03-09 • via Nuitee
W
Wai Ping • couple • ca
10
Love this hotel , I hope in my future Japan trip I can stay in this hotel to explore the surrounding provinces.
Pros:

Location is great . Hotel is extremely clean and new . Breakfast is excellent both western and Japanese style .
I didn’t expect the excellent value of the hotel .
The decoration inside the room is nice and modern .

Cons:

Nothing

2026-03-09 • via Nuitee
M
Masaru • family_with_children • jp
8
2026-03-09 • via Nuitee
A
atsuo • family_with_children • jp
6
2026-03-09 • via Nuitee
P
Paul • family_with_children • au
10
2026-03-08 • via Nuitee
C
CHEUK YIN • family_with_children • hk
8
2026-03-07 • via Nuitee
L
Lucas • solo_traveller • sg
10
2026-03-06 • via Nuitee
L
Laurence • family_with_children • fr
9
Très bon séjour. Situation de l hôtel idéale
Pros:

La situation, personnel agréable, chambres confortables

Cons:

Ras

2026-03-05 • via Nuitee
K
Kanayo • couple • jp
9
2026-03-05 • via Nuitee
J
Jun • solo_traveller • jp
5
2026-03-05 • via Nuitee
J
Jacob • couple • dk
10
2026-03-04 • via Nuitee
A
AKIRA • couple • jp
10
Pros:

ぜんぶ

2026-03-04 • via Nuitee
K
kishi • couple • jp
10
2026-03-03 • via Nuitee
F
Fujihara • couple • jp
9
また宿泊したいところでした。
Pros:

綺麗でしたし、
安く泊まれたことです

Cons:

駐車場が無かったことです。

2026-03-03 • via Nuitee
I
Inseoun • family_with_children • jp
9
2026-03-02 • via Nuitee