Intown Suites Extended Stay Newport News VA - North

Hotels
6.7 (37 reviews)
12015 Jefferson Avenue , Newport News , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
Bed bugs
Roaches
Flooding issues

Categories

Cleanliness
4.6
Negative sentiments mentioned about dark rooms with bed bugs and roaches, indicating poor cleanliness.
Service
8.56
Front desk and housekeeping staff are amazing.
Location
7.61
Standard quality for this hotel tier.
Room Quality
5.56
Various issues mentioned with the room comfort and maintenance.
Amenities
6.59
Standard quality for this hotel tier.
Value for Money
6.55
Standard quality for this hotel tier.
Food and Beverage
6.6
Standard quality for this hotel tier.
Overall Experience
7.57
The stay was better than expected despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:05

Property Description

Convenient Location
Intown Suites Extended Stay Newport News VA - North is strategically located near popular attractions such as Busch Gardens, Water Country, and Colonial Williamsburg, making it an ideal choice for travelers seeking both leisure and convenience.

Comfortable Rooms
The hotel offers well-equipped rooms featuring amenities like a desk, flat-screen TV, and air conditioning, ensuring a comfortable stay for guests. With cozy bed linens and towels provided, relaxation is guaranteed after a day of exploration.

Nearby Attractions
Explore nearby attractions such as Historic Jamestowne, Virginia Living Museum, and Busch Gardens Williamsburg, all within a short distance from the hotel. With easy access to various points of interest, guests can make the most of their stay at Intown Suites Extended Stay Newport News VA - North.

Book your stay now at Intown Suites Extended Stay Newport News VA - North for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and costs USD 2 per 24 hours.

Location

Guest Reviews

6.7
Based on 37 reviews
Cleanliness: 4.6
Service: 8.56
Location: 7.61
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 7.57
M
Mellody • solo_traveller • us
8
2026-01-20 • via Nuitee
J
Jasena • couple • us
10
2026-01-19 • via Nuitee
W
Whitt • family_with_children • us
6
2026-01-16 • via Nuitee
W
Wingღ • couple • us
6
2025-11-29 • via Nuitee
K
Kasheema WC • solo_traveller • us
7
Pros:

Front desk and housekeeping staff are amazing but the maintenance is horrible

Cons:

I can't shower in the room without flooding my floor and several other things

2025-10-29 • via Nuitee
A
Ashanti • family_with_children • us
8
2025-09-11 • via Nuitee
T
Tia • family_with_children • us
6
2025-08-13 • via Nuitee
A
Acharjya • family_with_children • us
10
Pros:

It was way better than I expected. It was a very comfortable stay.

2025-08-08 • via Nuitee
T
Tia • family_with_children • us
3
2025-08-04 • via Nuitee
C
Cathy • solo_traveller • us
1
Wasn’t satisfied at all the room has dark and uncomfortable
Pros:

Nothing

Cons:

It was dark and had bed bugs and roaches, ants

2025-07-25 • via Nuitee
V
Venus • family with young children • us
10
Exceptional
Pros:

Staff was friendly rooms were clean

2025-07-21 • via Nuitee
A
Ashley • young couple • us
10
Exceptional
2025-07-20 • via Nuitee
W
Wright • family with young children • us
9
Superb
2025-07-17 • via Nuitee
A
Austin • young couple • us
1
Terrible hotel dont offer toilet paper or clean towel or lines
Pros:

Nothing

Cons:

Everything

2025-06-27 • via Nuitee
D
Diggs • solo traveller • us
7
Good
2025-06-21 • via Nuitee
T
Terrence • family with young children • us
9
Superb
2025-06-21 • via Nuitee
D
Diggs • solo traveller • us
7
Good
2025-06-21 • via Nuitee
T
Tia • solo traveller • us
2
Very poor
Pros:

The bed was comfortable, great channel choices

Cons:

Holes in the wall, worn cabinets, rusted microwave, the fridge wasn't cleaned, a crack in the bathroom sink, the door was off the frame making it hard to shut properly.

2025-06-06 • via Nuitee
E
Elrod • family with young children • us
5
Passable
2025-06-05 • via Nuitee
B
Brandon • family with young children • us
1
Bad
2025-05-27 • via Nuitee