The Lakeview - West Lake Lotus Apartments

Hotels
6 (104 reviews)
98 Đường Tô Ngọc Vân 4th floor, Eva de Eva block, 98 To Ngoc Van , Hanoi , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Tour desk
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
3.39
Some guests noted cleanliness issues like hair on the bed and a dirty room.
Service
7.86
Managers and staff were attentive and helpful, making guests feel cared for.
Location
7.9
Located conveniently for exploring, with pleasant views for a calm atmosphere.
Room Quality
4.35
Rooms sometimes varied in quality and size based on reviews.
Amenities
6.38
Basic amenities with notable Wi-Fi and room features, but some inconsistency reported.
Value for Money
7.34
Guests generally felt they received good value for what they paid.
Food and Beverage
5.39
Not specifically mentioned in reviews; assumed standard for this hotel tier.
Overall Experience
5.36
Overall, a positive experience despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:11

Property Description

Stunning Lakeside Retreat

Nestled in Hanoi, The Lakeview - West Lake Lotus Apartments provides a tranquil escape with a lush garden and complimentary WiFi and parking.

Comfortable Accommodations

Each room boasts a cozy ambiance with essential amenities such as a wardrobe, TV, and private bathroom. Upgrade to a room with a kitchen to prepare your meals conveniently.

Relaxation and Convenience

Unwind on the sun terrace or take advantage of services like room service, a 24-hour front desk, and tour arrangements. The hotel's proximity to key attractions makes it an ideal choice for travelers.

Ready to experience serenity by the lake? Book your stay at The Lakeview - West Lake Lotus Apartments now!

Check-in and check-out hours:
Check-out: 11:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6
Based on 104 reviews
Cleanliness: 3.39
Service: 7.86
Location: 7.9
Room Quality: 4.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 5.36
M
maraih jay • solo_traveller • ph
5
2026-03-26 • via Nuitee
H
Huyen • couple • vn
10
Tuyệt vời, có dịp sẽ quay lại nhiều lần
2026-03-23 • via Nuitee
לנקרי • family_with_children • il
3
Cons:

המקום לא נקי בכלל

2026-03-19 • via Nuitee
N
Nguyenduc • couple • vn
8
2026-03-17 • via Nuitee
J
Joshua • solo_traveller • us
6
2026-03-11 • via Nuitee
D
Dmytro • family_with_children • ie
3
2026-02-26 • via Nuitee
M
Molly • couple • gb
10
Pros:

I got a bit sick during my stay, and honestly, I was so grateful for how the manager handled it. They checked in on me and helped me get the right medicine — it made me feel really cared for, especially being far from home. That kind of attention goes a long way when you're not feeling your best.

2025-09-18 • via Nuitee
H
Huyen • couple • vn
8
2025-09-16 • via Nuitee
M
Madeleine • extended_group • au
10
It’s a simple setup, but it works!
Pros:

Strong Wi-Fi — I worked remotely with no issues. The room had hot water (though it can vary if many rooms use it), and we felt safe even though the balcony doesn’t lock.

2025-09-15 • via Nuitee
M
Marie • couple • us
10
Pros:

Not right in the city center, but perfect if you plan to explore during the day and want somewhere calm to sleep. We had a lovely lake and skyline view Grab rides were cheap —$1.75 by motorbike and $3.65 by car.

2025-09-12 • via Nuitee
T
Tyler • couple • au
10
The staff were super nice and helpful.
Pros:

For the price, it was totally worth it. Clean, quiet, and just what we needed for a good night’s rest after a full day out.

2025-09-11 • via Nuitee
A
Aleksei • family_with_children • ru
1
Cons:

I sent message in the morning, and told the hotel that I will arrive in the evening, but when I arrived they just said that they don't have available rooms

2025-09-01 • via Nuitee
K
Kate • couple • gb
10
Staff were friendly and helpful throughout my stay.
Pros:

The free parking was a big plus – spacious, secure, and always monitored. Only minor issue was a slight smell in the bathroom, but overall still a great experience. Would recommend!

2025-08-14 • via Nuitee
K
Katie • couple • gb
10
Perfect for relaxing after a long day.
Pros:

Great location right in the city center – super convenient for getting around. I stayed in a lake-view apartment on the 4th floor with a direct view of West Lake. The room was bright, airy, and peaceful.

2025-08-08 • via Nuitee
J
Jose • couple • us
10
Pleasant experience.
Pros:

The service was excellent and the price was very reasonable. Its location near the lake adds to the overall peaceful

2025-08-07 • via Nuitee
P
Polina • couple • ru
7
На одну ночь.
Pros:

Стафф очень милый и отзывчивый. Вид красивый. Расположение очень удобное.

Cons:

Грязно: постель в женских волосах и рестницах. Комната полуопшарпаная и маленькая.

2025-08-06 • via Nuitee
M
Michael • couple • us
10
The atmosphere was calm and peaceful, which made the experience even more enjoyable
Pros:

On top of that, everyone I interacted with was genuinely kind and welcoming. Their friendly attitude really left a positive impression and made me feel comfortable throughout my stay.

2025-08-06 • via Nuitee
M
Margaret • solo traveller • au
8
Very good
Pros:

Close to shops and restaurants. Nice staff, good place to stay if you want to feel like a local. I didn't get a Lakeview room so my experience might be different.

Cons:

Nothing. Simple and get what you pay for.

2025-04-09 • via Nuitee
F
Faisal • review category business travellers • pk
5
Focus on cleaning
Pros:

Room was not clean

2025-03-31 • via Nuitee
F
Faisal • review category business travellers • pk
8
Very good
Pros:

Very nice room

2025-03-31 • via Nuitee