Element by Marriott St. Louis Midtown

Hotels
•
Element by Westin
8.6 (518 reviews)
3763 Forest Park Avenue , Saint Louis , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great breakfast
Cons:
Dirty spaces
Parking confusion
Maintenance issues

Categories

Cleanliness
7.83
Several reviews mentioned unclean walls and floors in multiple areas.
Service
9.2
Mixed reviews, but supportive staff was highlighted. Room issues impacted perception.
Location
9.34
Good location near fun activities, public transport access, and dining options.
Room Quality
8.09
Clean rooms but issues with TV and outlets. Overall good but with notable flaws.
Amenities
9.12
Well-equipped kitchenette, good breakfast options, pleasant bar area.
Value for Money
7.78
Guest concerns over charges and parking fees affect perceived value.
Food and Beverage
8.83
Positive remarks on breakfast quality, but no major negatives were noted.
Overall Experience
8.6
Guests expressed significant frustrations but also appreciated room cleanliness and staff efforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Modern Accommodation with Convenient Amenities

Located in Saint Louis, Element St. Louis Midtown offers a comfortable stay just 6.6 km from St. Louis Gateway Arch. The hotel provides free bikes, private parking, a fitness centre, and a terrace for guests to enjoy.

Dining Options and 24-Hour Service

Guests can indulge in the on-site restaurant, make use of room service, or visit the bar for a relaxing drink. The 24-hour front desk ensures all needs are met promptly for a hassle-free stay.

Comfortable Rooms and Nearby Attractions

Each guest room is equipped with a coffee machine, air conditioning, and a desk for convenience. Explore nearby attractions such as Hollywood Casino St. Louis (32 km) and Six Flags Over Mid-America (45 km) during your stay. Book now for a delightful experience at Element St. Louis Midtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.6
Based on 518 reviews
Cleanliness: 7.83
Service: 9.2
Location: 9.34
Room Quality: 8.09
Amenities: 9.12
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.6
A
Amanda • solo_traveller • us
7
Pros:

Everyone was friendly and food was good

Cons:

Bed sheets was dirty looked like pee stains everywhere

2026-06-23 • via Nuitee
A
Ana Paula • couple • br
8
2026-06-23 • via Nuitee
S
Sickels • family_with_children • us
4
Go somewhere else if you don't want to pay double the amount for the room.
Pros:

The location of the hotel was pretty decent to a lot of places located around that you can eat at, with a few locations for entertainment purposes. Most of them were all within walking distance of the hotel.

Cons:

What I didn't like during my stay was that some not all of the staff were a little bit on the rude side, the site advertised free wifi, but you had to sign up for their membership, also if you apply through a site like booking.com they will still charge you their room rates per night even after you have already paid for the room ahead of time.

2026-06-20 • via Nuitee
A
Ashley • solo_traveller • us
1
2026-06-18 • via Nuitee
H
H • solo_traveller • us
10
2026-06-18 • via Nuitee
T
Thomas • family_with_children • us
8
2026-06-13 • via Nuitee
B
Brandy • solo_traveller • us
1
Cons:

We came to st louis for a funeral and decided on the 8th to stay the evening for the 12th and try to do a family zoo vistit so we booked this hotel...

Arrived with a purchase through bookings.com when checking in was told 28$ per day or 40$ per day depending on vallet or parking in the back of the building. The front end associate said the hold on the card was for 50$ they charged a hold for almost 300$ even though I paid in full for the night on booking.com. ( this is still pending 24 hours later ) when going to the room to check it out before getting my father who cannot walk long... we discovered it had a full sized bed and a queen size bed as well as 1 little chair. For 6 people? In a suite... I was expressed to even though on booking it said 2 queen sized beds and 1 couch was in the room... the manager said that we couldnt be accommodated for the people that its only 4 people to a room and that bookings should never of went through with the sale.. that Marriott did away with couchs and that only some rooms have a couch ( well you would think being some rooms have one we would of had the room with a couch since thats what was booked on there site),but this wasnt the case. On top of that we were told to book a second room rather than being accommodated with a room with a couch for our family to fit and was expressed to that the rooms had queens when they very well didnt. There was a queen and a full, very noticeable size difference. We were on a budget so a second room for almost 300 wasnt something affordable for us.

Long story short we were told we have to contact bookings.com to get a refund while standing in the building I called them. They sent an email over to the hotel and the front desk associate told me after going to the back to speak with im assuming the manager that they recieved the email and were going to cancel by submitting the cancelation on there end in a reply to booking.com...

2026-06-13 • via Nuitee
A
Andrea • couple • us
7
Concert stay at city winery
Pros:

Location is perfect for going to city winery
Receptionist was great and valet guy nice
Love the make up washcloth

Cons:

Valet was backed up but only one staff
No food after 10
Bed subject in a bit

2026-06-12 • via Nuitee
A
Alex • family_with_children • us
10
2026-06-08 • via Nuitee
J
Julia • extended_group • us
8
Great stay!
Pros:

The room was very spacious and the hotel is in a good location.

Cons:

Parking was very expensive and valet was mandatory and took forever.

2026-06-06 • via Nuitee
S
Shontay • family_with_children • us
10
It was a nice stay
Pros:

In town

Cons:

Nothing I can think of during my stay

2026-06-06 • via Nuitee
S
Sky • family_with_children • us
10
Pros:

This stay was so amazing! This is the first family vacation we have taken since our daughter has been born and traveling with kids can be nerve wrecking let alone the stress of finding a good hotel. I am in the hotel industry and both me and my husband are pretty picky when it comes to hotels. This hotel got a raving review from my husband who stated and I quote "I think they won me over, that will be the hotel we stay at every time that we come." The hotel is immaculate, there were no issues with our room at all, the valet staff was extremely friendly and helpful as well as the front office manager that greeted us as soon as we entered the building. The breakfast really was outstanding. They had a spinach frittata with salsa and pancakes with blueberries available along with fresh fruit and multiple other continental breakfast buffet items! My favorite was the Chobani station where I got to create my own yogurt bowl!

Cons:

The only complaint I have for the entire stay was that the pool was not heated and so my littles could not stay in longer than 15 minutes. My husband couldn't stand to stay in at all. That was pretty disappointing because we had planned to stay in that during our time at the hotel, but of course we also went to the zoo and the science center so our time was not wasted! Not counting this against the property because it is truly amazing, if anything I am speaking to the Marriot brand asking them to install a heater in the pool. Beyond that the property is so perfect.

2026-06-03 • via Nuitee
A
Adams • family_with_children • us
9
Much more good than bad.
Pros:

Front desk staff were incredibly friendly and helpful, and remembered us between comings and goings.

Cons:

Shower fixture in our room didn't function properly. We were told UpBar was kid friendly until 8pm, but the vibe was absolutely not kid friendly, nor was the menu.

2026-06-01 • via Nuitee
T
Tony • couple • us
7
2026-05-31 • via Nuitee
O
Olha • family_with_children • us
9
2026-05-31 • via Nuitee
S
Suresh • family_with_children • us
3
Disaster
Pros:

Good location

Cons:

Charged the room again which I had already paid via booking.com

2026-05-30 • via Nuitee
E
Ebonie • couple • us
9
2026-05-26 • via Nuitee
T
Thomas • family_with_children • us
1
Sucked had to completely change plans leave town and find somewhere else to stay
Pros:

They didn’t even have our room and we are waiting for a refund from you booking.com. They gave it away to someone else.

Cons:

Still didn’t have our room no explanation. Nothing. Just an offer to a different room that didn’t meet our bed requirements.

2026-05-26 • via Nuitee
T
Terrace • solo_traveller • us
10
2026-05-25 • via Nuitee
D
Donnals • family_with_children • us
10
2026-05-11 • via Nuitee