Tru By Hilton Frisco Dallas, Tx

Hotels
Tru by Hilton
8.6 (647 reviews)
2310 Parkwood Blvd. , Frisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean hotel
Cons:
Small rooms
Issues with breakfast items

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness positively, though some pointed out issues like dog hair in the lobby.
Service
9.26
Reviewers praised the staff's friendliness and helpfulness, especially Edward and Kory.
Location
8.8
Location received positive feedback, being described as convenient.
Room Quality
8.25
Some reviews indicated the rooms were small and had issues like uncomfortable beds.
Amenities
8.28
Amenities like breakfast received mixed reviews; some guests found them lacking.
Value for Money
8.74
General sentiment indicated good value considering the price.
Food and Beverage
8.29
Breakfast had positive aspects but was noted to have some items unavailable.
Overall Experience
8.86
Most guests indicated they would return, appreciating the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:55

Property Description

Modern Accommodations
Tru By Hilton Frisco Dallas, Tx offers contemporary and air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room is equipped with a desk, flat-screen TV, and a hairdryer for convenience.

Outdoor Pool
Guests can relax and unwind by the hotel's outdoor swimming pool, perfect for a refreshing dip after a day of exploring the nearby attractions. The pool area provides a great spot to soak up the Texas sun and enjoy leisure time.

Convenient Location
Situated near popular landmarks like Preston Center and Southern Methodist University, and just a short distance from Dallas Love Field Airport, Tru By Hilton Frisco Dallas, Tx provides easy access to key destinations. Book now for a delightful stay in Frisco!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 647 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
D
Deljuana couple us
9
2026-03-21 via Nuitee
J
Jesus family_with_children us
10
Pros:

It was clean and service was abacus

Cons:

Nothing

2026-03-20 via Nuitee
L
Letha couple us
9
For our purposes (visiting family) it worked very well and was an excellent place for us to stay.
Pros:

Clean and quiet.

Cons:

A bit sparse. Did not have an ice bucket. I know a bit picky, but I like a glass of ice cold drink at end of day.

2026-03-19 via Nuitee
J
John couple us
8
Pros:

Good location.

2026-03-18 via Nuitee
M
Matthew solo_traveller us
9
Excellent Value , great staff
Pros:

Great location, excellent customer focused staff, great value

Cons:

Bed was a little on the firm side for my liking, but more of a personal preference

2026-03-17 via Nuitee
B
Bonny family_with_children us
10
2026-03-16 via Nuitee
A
Annabelle family_with_children us
10
Great location!
2026-03-15 via Nuitee
D
Dana couple us
4
Disappointed stay.
Pros:

We have stayed at this location several times and has always been great but front desk person hardly said a work and just handed me the keys to the room.

Cons:

Did not have any hot water for my shower and then the water was brown in the bathroom sink. And then didn’t have water to get ready i the morning it finally came on after some time.

2026-03-07 via Nuitee
J
Jasheta family_with_children us
4
Checked in on a Thursday. Housekeeping didn’t come until i requested.
Pros:

The location to mall and resteraunt.

Cons:

The staff was rude. Libby was dirty. Trash was filled to the top and in the floor. Very unclean.

2026-03-03 via Nuitee
A
Ansley couple us
10
2026-03-03 via Nuitee
H
Harmon couple us
10
2026-03-03 via Nuitee
Y
Yvette extended_group us
10
2026-02-28 via Nuitee
C
Christina couple us
10
2026-02-13 via Nuitee
J
jordan solo_traveller gr
10
2026-02-10 via Nuitee
C
Carolyn solo_traveller us
10
Amazing
Pros:

Location

Cons:

All was well

2026-01-28 via Nuitee
S
Stephen solo_traveller us
6
2026-01-27 via Nuitee
T
Talicia couple us
10
2026-01-24 via Nuitee
J
Jamara couple us
10
2026-01-23 via Nuitee
D
Dennis couple us
10
We would stay again when in the area and use TRU Hotels in other cities if they are as nice as this
Pros:

The way the hotel is set up is really pleasing to the eye. Loved everything when you enter into the lobby (lightning, mural on the wall, plenty of seating, etc. ) I loved the way our room was set up. The wood/painting between the bathroom and the bed area. The nice frame around the tv on the wall. The electrical plugs for phones etc. Everything made you feel as if you were in a home and not a hotel room. Thank you

2026-01-22 via Nuitee
S
Stephanie couple us
9
2026-01-21 via Nuitee