Tru By Hilton Harrisonburg, Va

Hotels
•
Tru by Hilton
8.4 (506 reviews)
111 Pleasant Valley Road , Harrisonburg , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean / well maintained
Friendly, accommodating staff
Convenient location (close to highway, JMU, shops, restaurants)
Good price / value for many guests
Comfortable beds and blackout shades
Complimentary toiletries and decent basic breakfast for some
Cons:
Breakfast often criticized (tasteless eggs, weak items, bitter coffee)
Room issues: pillows too soft, bed height, no drawers/closet, poor lighting, peeling wallpaper
Loud elevator/beeps and noisy A/C/road traffic in some rooms
No pool and limited amenities
High pet fee and reports of extra refundable deposit / bottled water charges
Occasional denied stays / restrictive local policies reported

Categories

Cleanliness
9.8
Multiple reviews repeatedly call the property 'very clean', 'neat and clean', and 'clean facility'; cleanliness is a clear strength.
Service
9.4
Staff repeatedly described as polite, welcoming and accommodating (front desk praised, named staff 'Sherri' cited); service is consistently positive.
Location
9.6
Several reviewers cite excellent, convenient location (close to I-81, JMU, Walmart, restaurants and highway access); location is a major positive.
Room Quality
7.4
Mixed to negative comments: comfortable beds but issues noted (pillows too soft/too large, bed height, no drawers/closet, poor lighting, jammed shade, peeling wallpaper, loud A/C/elevator); room quality is uneven.
Amenities
7.4
Basic complimentary toiletries provided and blackout shades praised, but guests reported no pool, some extra deposit/bottled-water charges and limited in-room storage; amenities are adequate but limited.
Value for Money
8
Many guests note 'great price' or 'good price' for a newer/hip property, though a few cite high pet fees and an extra refundable deposit as negatives; overall value leans positive.
Food and Beverage
6.8
Breakfast repeatedly criticized (tasteless eggs, mediocre sausage/pancakes, bitter coffee) though a few guests said the breakfast was 'good' or 'okay'; F&B is the weakest operational area.
Overall Experience
8.8
Most stays described as pleasant, peaceful, comfortable and recommendable due to cleanliness, staff and location, despite some room and breakfast issues; overall experience is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 13:57

Property Description

Modern Accommodation
Tru By Hilton Harrisonburg, Va provides contemporary rooms with free WiFi and air conditioning. Guests can enjoy the convenience of room service and a 24-hour front desk.

Convenient Amenities
The hotel offers a fitness centre, business centre, and vending machines with snacks and drinks. Guests can start their day with buffet or continental breakfast options.

Nearby Attractions
Located just a few kilometers away from Memorial Stadium and James Madison University, this hotel is a great choice for travelers visiting Harrisonburg.

To experience comfort and convenience during your stay, book now at Tru By Hilton Harrisonburg, Va.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 506 reviews
Cleanliness: 9.8
Service: 9.4
Location: 9.6
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8
Food and Beverage: 6.8
Overall Experience: 8.8
C
Chantal • solo_traveller • ca
7
2026-08-21 • via Nuitee
I
Isaac • couple • us
10
2026-08-21 • via Nuitee
B
Barbara • solo_traveller • us
9
Very reliable.
Pros:

Clean, conveniently located, friendly staff.

Cons:

Egg omelette and sausage were not good. Thankfully, there were other items on the breakfast bar.

2026-08-19 • via Nuitee
M
Maria • solo_traveller • us
1
Pros:

The cleanliness of the room was disappointing. I didn’t feel safe.

Cons:

Dirty and safety

2026-08-18 • via Nuitee
J
Janet • solo_traveller • us
8
2026-08-18 • via Nuitee
A
Anita • couple • us
9
2026-08-15 • via Nuitee
A
Anita • couple • us
9
2026-08-15 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-08-13 • via Nuitee
B
Barbara • family_with_children • us
8
2026-08-12 • via Nuitee
C
Chantal • solo_traveller • ca
10
2026-08-10 • via Nuitee
D
Daniel • solo_traveller • us
9
Will definitely stay here again. A pleasant surprise.
Pros:

Quiet. Very clean. Solid breakfast and clean dining area. Friendly staff.

2026-08-10 • via Nuitee
T
Tiffany • couple • us
6
Cons:

The parking was horrible and hotel was next to the on and off ramp so very nosy. The woman at night was not pleasant.

2026-08-09 • via Nuitee
K
Kim • couple • us
6
Wouldn't choose again
Pros:

Very high pet fee of $75.
No exhaust fan in bathroom
Roller shade on window was jammed
Doors to facility are very heavy and hard to open
Bed was very high for older person to get into

2026-08-08 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-08-05 • via Nuitee
J
Johnston • solo_traveller • us
10
Pros:

Very clean,staff was polite!

2026-08-04 • via Nuitee
R
Rory • extended_group • gb
9
2026-08-03 • via Nuitee
M
Maureen • couple • us
8
Convenient for JMU, very clean
Pros:

Very clean, comfortable

Cons:

The breakfast is kind of gross

2026-08-03 • via Nuitee
F
Fernanda • couple • us
5
2026-08-02 • via Nuitee
D
Donald • couple • us
6
Pros:

Spartan. No drawers No closet. Poor lighting

Cons:

Above

2026-08-02 • via Nuitee
C
Carol • family_with_children • us
6
Cons:

They charged an extra $50 deposit over and above and beyond what was already negotiated, flaming it will be returned later.
They were told we would have to pay for the bottled water.

2026-07-24 • via Nuitee