Tru By Hilton Ashland, Va

Hotels
•
Tru by Hilton
8.3 (874 reviews)
101 North Carter Road , Ashland , us
+1 804-365-5830

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
Poor breakfast service
Cleaning and maintenance issues

Categories

Cleanliness
8.19
Rooms were good size and clean, but poor breakfast access and elevator maintenance concerns reported.
Service
8.66
Friendly staff were noted, although there were issues with breakfast service.
Location
8.7
Convenient location with easy access to I-95, close to many food options.
Room Quality
8.15
Some issues reported with amenities like microwave and trash cans; overall beds were comfortable.
Amenities
8.68
Good amenities including a small gym; pet-friendly and decent for family activities.
Value for Money
8.64
Great value noted particularly for the price paid for the location and availability of breakfast.
Food and Beverage
7.19
Breakfast quality and service were negatively received, with several complaints about cold food.
Overall Experience
8.16
Mixed sentiments varied by experience; generally satisfactory but specific complaints impacted overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:20

Property Description

Modern Amenities
Tru By Hilton Ashland, Va boasts a range of modern amenities, including free WiFi and a fitness centre, ensuring a comfortable stay for all guests.

Convenient Location
Located just 12 km from Kings Dominion Amusement Park and 27 km from University Stadium, our hotel offers easy access to popular attractions in the area.

Family-Friendly Accommodation
With family rooms available, Tru By Hilton Ashland, Va is the perfect choice for guests traveling with loved ones, providing a welcoming and inclusive environment for all.

Book your stay at Tru By Hilton Ashland, Va now to experience a blend of convenience, comfort, and modern amenities during your visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 874 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.16
S
Springer • family_with_children • us
10
2026-08-19 • via Nuitee
C
Catherine • couple • us
10
Good but could have been better
Pros:

Location and rooms

Cons:

The fact that we had to pay $3 extra to get yoghurt at breakfast.

2026-08-15 • via Nuitee
O
Oscar • solo_traveller • gb
1
Pros:

Nice enough hotel

Cons:

I had pre paid two nights but due to changes made to my plans I didn't use the 2nd night I had paid for and so not only did I not use the room I was also charged again for a room I didn't use....note I also left a message with the hotel to notify them of this so they got paid twice for it and maybe even rented it out to someone else as well!

2026-08-12 • via Nuitee
T
Tammy • family_with_children • us
1
Staff stole our belongings
Cons:

The pillows were old and had no stuffing. The bathroom was outdated with broken tiles. The cleaning staff stole our bathing suits

2026-08-10 • via Nuitee
M
Moore • couple • us
6
2026-08-09 • via Nuitee
O
Ohanna • couple • us
6
Ok
Pros:

Breakfast decent

Cons:

Not very cleaned

2026-08-07 • via Nuitee
R
Rene • solo_traveller • us
8
2026-08-04 • via Nuitee
L
Lisa • family_with_children • us
6
Not worth the money spent.
Pros:

THE BREAKFAST OFFERED A LOT OF CHOICES AND WAS GOOD!

Cons:

The bed in our room felt like you were going down hill. As soon as you got off the elevator there were trash cans and buckets cathcingleaking water. The shower did not have any water pressure. For the Money spent because it was a Hilton, it def was not worth it. I would not stay here again.

2026-07-25 • via Nuitee
M
Marie • solo_traveller • us
10
2026-07-14 • via Nuitee
M
Marie+anne • solo_traveller • fr
8
2026-07-13 • via Nuitee
D
Daniel • family_with_children • us
9
Great experience for a quick overnight stay.
Pros:

The hotel was clean, had a modern feel, and easy to check in / out.

Cons:

There were options to eat nearby, but required a longer walk than ideal. But realistically if you’re staying here, you’re driving, and there are food options within a few minutes drive.

2026-07-12 • via Nuitee
A
Alvin • family_with_children • us
7
22 minute from family in Bowling Green
Pros:

Location, front desk staff is good.

Cons:

Conforter had a brown chocolate stain and breakfast honestly is not good.

2026-07-06 • via Nuitee
M
Michael • family_with_children • us
7
2026-07-06 • via Nuitee
J
Johnson • couple • us
10
2026-07-04 • via Nuitee
D
Dave • solo_traveller • us
8
2026-07-02 • via Nuitee
S
Stephen • solo_traveller • us
6
2026-07-02 • via Nuitee
C
Carole • solo_traveller • us
3
Sparse, uncomfortable and staff was not welcoming.
Pros:

Well located and reasonably priced

Cons:

There was only one chair in the room, an uncomfortable desk chair. The staff was present, but not particularly friendly. The breakfast station was not well attended and there were often empty containers where the food should be.

2026-06-13 • via Nuitee
A
Amélie • solo_traveller • ca
10
2026-06-11 • via Nuitee
A
Argyre • couple • us
8
Pros:

location

Cons:

would have liked a few more options at breakfast -- pastries -- some yogurt --

2026-05-31 • via Nuitee
L
Lyudmila • couple • us
7
Convinient location, good breakfast
Pros:

Friendly staff

Cons:

Minor issues with the room

2026-05-27 • via Nuitee