Hyatt Place Amarillo-West

Hotels
Hyatt Place
8.9 (841 reviews)
8985 W. Amarillo Blvd , Amarillo , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Very clean and nice
Close to I 40
Friendly staff
Spacious rooms
Cons:
No free breakfast
Poor service at check-in
Uncomfortable bed

Categories

Cleanliness
9.15
Guests frequently highlight the cleanliness of the hotel, mentioning both rooms and common areas.
Service
8.8
Mixed sentiments regarding service; some felt treated like an inconvenience, affecting the score.
Location
9.65
Multiple reviews praised the quiet location and convenience to nearby attractions.
Room Quality
9.1
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.63
The amenities offered were adequate but lacked some additional features like a spa.
Value for Money
8.59
Concerns about pricing based on what was included, particularly the lack of free breakfast.
Food and Beverage
8.15
There were complaints about breakfast not being included and the overall quality being average.
Overall Experience
9.11
Despite some issues, guests generally had a good experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Stay at Hyatt Place Amarillo-West

Modern Amenities: Enjoy a stay at our 3-star hotel with air-conditioned rooms, free WiFi, and a fitness center. Each room features a flat-screen TV, satellite channels, and a safety deposit box for your convenience.

Relaxation: Unwind in our indoor pool or socialize in the shared lounge. Need to catch up on work? Visit our business center. Our 24-hour front desk is always ready to assist you during your stay.

Convenient Location: Located just 10 km from Austin Park, our hotel offers easy access to local attractions. Plus, being 20 km from Rick Husband Amarillo International Airport makes traveling a breeze.

Book your stay at Hyatt Place Amarillo-West now for an unforgettable experience!

Important information:

We do not accept cats.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 841 reviews
Cleanliness: 9.15
Service: 8.8
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.15
Overall Experience: 9.11
C
Christina family_with_children us
10
2026-03-05 via Nuitee
S
sarah_yjc solo_traveller us
8
Overall it was comfortable and pleasent stay. I would love to be back if the rate is more affordable
Pros:

Breakfast was nice and well prepared. I appreciate that there were other types of milk other than whole milk. The hotel was located in a convenient spot for me to commute. I enjoyed the gym too-not only the treadmill but also variety of weights! Overall, the hotel was spotlessly clean and well maintained.

Cons:

There was no microwave in the room. But the hotel provided one in the breakfast area. Also, the fridge was quite small without freezer section. The staff offered me to use their freezer, but it was not convenient.

2026-03-05 via Nuitee
T
Tim solo_traveller us
1
Won’t be back.
Pros:

Wasn’t allowed to stay. Idiotic policies.

Cons:

Everything lost a customer.

2026-03-02 via Nuitee
V
vincent couple us
9
Pros:

Excellent stay. Quiet very clean and very friendly staff.

Cons:

Shower pressure was weak.

2026-03-01 via Nuitee
L
Lyn couple us
2
2026-02-28 via Nuitee
C
ChrisStarr family_with_children us
5
Pros:

Great place but seems runs down already for being new.

Cons:

The staff was great, the clientele made this place pretty gross. Breakfast was a nightmare due to it. The staff was doing great, but just couldnt keep up. Also the newer hotels have these obnoxious doors that slam whenever someone comes in or out. Did not sleep at all.

2026-02-26 via Nuitee
J
Josif solo_traveller us
10
2026-02-12 via Nuitee
H
Heather family_with_children us
8
2026-02-11 via Nuitee
D
David family_with_children us
10
Definitely clean
Pros:

The cleanliness of the room was excellent

Cons:

Nothing

2026-01-29 via Nuitee
E
Elizabeth family_with_children us
8
2026-01-22 via Nuitee
C
Clay family_with_children us
7
2026-01-20 via Nuitee
M
Melanie couple us
9
2026-01-20 via Nuitee
M
Melissa solo_traveller us
1
I got out of there. Went to Hilton.
Pros:

I left because my room was no good and I couldn't be moved because they were sold out. It took me till midnight to find another hotel.

Cons:

Fix the shades so they go all the way down. Don't put a single woman on the ground floor with a bad shade that allows car park lights to shine directly into the room.

2026-01-20 via Nuitee
M
Michael couple us
10
2026-01-19 via Nuitee
B
Beverly family_with_children us
8
2026-01-19 via Nuitee
A
Alejandro couple us
4
Y’all shouldn’t serve if y’all don’t know how to make drinks
Pros:

It was close to everything

Cons:

The bartender didn’t know how to make no drinks

2026-01-19 via Nuitee
J
Joshua couple us
8
Great stay, horrible shower pressure.
Pros:

Everything was great except the bath shower. It was horrible.

Cons:

The shower

2026-01-19 via Nuitee
M
Marie family_with_children us
8
2026-01-19 via Nuitee
M
Mu family_with_children us
10
2026-01-19 via Nuitee
I
isabelle family_with_children us
8
Pros:

Nice hotel , close to the main highway , good stop for a road trip to NM.
Good breakfast and nice common area.

2026-01-18 via Nuitee