Hacienda La Moreda Hotel Spa

Hotels
Independent
8.8 (25 reviews)
Camino a Muyutan 799, Tlajomulco de Zúñiga, JAL, 45640 , Tlajomulco de Zúñiga , MX

Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Breakfast available (surcharge)
Smoke-free property
Wheelchair accessible parking
Playground on site
Free self parking
Trampoline
Wheelchair-accessible van parking
See all facilities

Review Highlights

Cons:
Poor reception service
Billing issues
Mosquito problem
Inconvenient bathroom location

Categories

Cleanliness
7.91
Many mosquitoes, which affects the overall cleanliness experience.
Service
8.88
Standard service quality for this hotel tier despite an issue with billing.
Location
8.92
Standard quality for this hotel tier.
Room Quality
8.87
Standard quality for this hotel tier.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
8.86
Standard quality for this hotel tier.
Food and Beverage
8.91
Standard quality for this hotel tier.
Overall Experience
9.18
Overall satisfaction was affected by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Indulge in Luxury with Onsite Massages and Outdoor Pool

At Hacienda La Moreda Hotel Spa, treat yourself to a rejuvenating experience with relaxing onsite massages or take a dip in the refreshing outdoor pool.

Culinary Delights at the Onsite Restaurant

Savor a delightful meal at the hotel's restaurant, offering a range of delectable dishes. Don't miss the opportunity to enjoy cooked-to-order breakfasts daily for a fee between 8:00 AM to noon.

Convenience and Comfort at Your Fingertips

Benefit from amenities such as dry cleaning/laundry services and a 24-hour front desk, making your stay hassle-free. Feel at home in one of the 10 individually decorated guestrooms equipped with complimentary wireless internet, luxurious bathrooms with toiletries, and daily housekeeping services.

Experience luxury and relaxation at Hacienda La Moreda Hotel Spa - book your stay now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 25 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
C
Carlos
10
Pros:

El staff es increible, estan atentos a ayudar en todo. El ambiente en la propiedad es de tranquilidad

2025-10-10 via Nuitee
J
Jairo Alfredo
4
Pros:

La actitud del personal de la recepción es terrible.
Al indicar que requería factura, cobraron el iva sobre el costo ya pactado, apesar de que el desgloce ya indicaba que el costo incluia el impuesto, terminaron cobrandome 1824 + iva... y no me dieron la factura.
Muchos zancudos y que el baño esté fuera de la habitación sí es algo incomodo.

2025-09-19 via Nuitee
J
José Carlos partner
6
Pros:

Esperamos al entrar mucho tiempo

2025-07-15 via Nuitee
N
Nayeli family
10
Pros:

Con unos inconvenientes pero bien

2025-06-30 via Nuitee
Y
yury
2
Pros:

El hotel dice que no trabaja con ustedes por lo tanto no nos dejaron entrar

2025-05-02 via Nuitee
L
Loretta
10
Pros:

The grounds are lovely, the food was excellent, the rooms were very clean and the staff was efficient and friendly.

2025-04-02 via Nuitee
L
Leidy
10
Pros:

Perfect place to rest and relax if you are not thinking about going anywhere else during your visit

2025-03-15 via Nuitee
T
teri
8
Pros:

The Hacienda was beautiful and peaceful. The location was a bit isolated for us in terms of activities and it had several barking dogs nearby at night

2025-02-25 via Nuitee
H
hector
10
Pros:

Excelente 100% reconendado

2025-02-24 via Nuitee
C
Carlos
10
Pros:

El ambiente es para relajarse. El staff es muy amable.

2025-01-29 via Nuitee
F
Federico partner
2
Pros:

Quiero el reembolso de una noche ya que nos tuvimos que retirar

La reserva que hice fue de una habitación estándar con cama queen pero esa habitación de la reservación tiene el baño fuera de la habitación ( no lo mencionas cuando reservas )

La habitación que me dieron era mitad de tamaño y con cama matrimonial. Con el colchón vencido y hundido por lo cual no pudimos dormir

2025-01-03 via Nuitee
E
edith
10
Pros:

.

2024-12-29 via Nuitee
M
Marcelino partner
10
Pros:

Excelente ubicacion, muy atentos y amables todos los trabajadores, el spa muy comodo, solo recomiendo llegar por el lado de lopez mateos, ya el otro camino que marca google por 8 de julio es muy malo, tardado.

2024-11-18 via Nuitee
J
Jose
8
True Hacienda
Pros:

Away from city so everything is far away, no AC available so literally an Hacienda stay

2024-09-23 via Nuitee
D
danniel family
10
Pros:

Muy tranquilo y cómodo para relajarse

2024-09-11 via Nuitee
D
David partner
10
Pros:

Wonderfully kind and helpful staff all around. Restaurant staff was exceptional too.

2024-08-23 via Nuitee
M
María Teresa
10
Pros:

Está muy limpio , muy bonito y el personal muy amable

2024-07-22 via Nuitee
J
Jesus
8
Pros:

Although all places were clean I did not like presence of flies, mosquitoes and spiders around it

2024-07-17 via Nuitee
A
Antonio family_with_children
10
Pros:

This Hacienda was EVERYTHING we needed and expected. The staff was amazing, and the cook went out of her way for us.
Thank You- familia Plascencia

2024-07-06 via Nuitee
M
Martha Alicia partner
4
Pros:

No tiene aire acondicionado.
El desayuno es muy caro
Y habitación es muy cara para no tener aire acondicionado.
No pudimos descansar.
Eso sobre la propiedad, pero el personal siempre fue amable y educados, de eso no hay nada que opinar.

2024-06-16 via Nuitee