InTown Suites Extended Stay Albuquerque NM

Hotels
4.7 (102 reviews)
4676 Commerce Avenue NE , Albuquerque , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Lift / Elevator
Laundry
Vending machine - drinks
Vending machine - snacks
See all facilities

Review Highlights

Cons:
Cleanliness issues
Service problems
Insect infestation
Unusable amenities

Categories

Cleanliness
1.85
Multiple mentions of issues with bugs and blood on mattresses indicate a poor cleanliness standard.
Service
5.82
Encountered issues with booking and room availability, but manager eventually assisted.
Location
6.86
Convenient location, but travel experience affected by service issues.
Room Quality
2.81
Rooms reported as stuffy and infested with bugs, indicating a need for improvement.
Amenities
4.84
Limited amenities, as aspects like the kitchen were unusable.
Value for Money
4.3
Experience deemed unsatisfactory overall, not reflective of the price.
Food and Beverage
8.34
No significant mention, assumed to be standard quality for this hotel tier.
Overall Experience
2.82
Overall experience marred by multiple issues including cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:34

Property Description

Convenient Location
Located just a short distance from popular attractions such as Cliff's Amusement Park and the Albuquerque Convention Center, InTown Suites Extended Stay Albuquerque NM offers a prime location for both leisure and business travelers.

Comfortable Rooms
Our air-conditioned rooms are thoughtfully equipped with modern amenities including a flat-screen TV, a fridge, and cozy bed linens to ensure a comfortable stay for our guests. The private bathrooms come stocked with fresh towels for added convenience.

Nearby Amenities
With key locations such as the Greater Albuquerque Chamber of Commerce and Albuquerque Amtrak Station within a few kilometers, guests can easily access important facilities and transportation hubs during their stay at our hotel.

Book your stay at InTown Suites Extended Stay Albuquerque NM for a convenient and comfortable experience in Albuquerque.

Important information:

Please note that there is a refundable deposit charged upon check-in. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQB

Location

Guest Reviews

4.7
Based on 102 reviews
Cleanliness: 1.85
Service: 5.82
Location: 6.86
Room Quality: 2.81
Amenities: 4.84
Value for Money: 4.3
Food and Beverage: 8.34
Overall Experience: 2.82
K
Kevin • solo_traveller • us
5
2026-11-01 • via Nuitee
C
Courtney • solo_traveller • us
1
2026-10-21 • via Nuitee
T
Thomas • couple • us
1
2026-10-14 • via Nuitee
L
Lawrence • solo_traveller • us
6
Pros:

Comfortable and good price

Cons:

Housekeeping did not clean room on Monday as stated by receptionist. Was told by receptionist that we had to wash our towels ourselve because hotel did not provide fresh towels, also receptionist told me that we had to provide our own toilet paper only one roll was provided for a 10 day stay. This is ridiculous and is a first time that I ever had this kind of situation happen to me at a hotel that I stayed at. If I were to recommend this hotel I would also tell people about the wash your own towels that the hotel provides and bring your own toilet paper.

2026-10-12 • via Nuitee
S
Sahil • family_with_children • us
1
2026-08-26 • via Nuitee
J
James • couple • us
1
2026-08-20 • via Nuitee
C
Carlos • solo_traveller • us
4
2026-08-15 • via Nuitee
D
Dae • solo_traveller • us
9
Good value
Pros:

The manager at front desk is extremely friendly and helpful
And in town floorplan of the room is exceptionally well designed

2026-08-14 • via Nuitee
A
Angie N Zanna • solo_traveller • us
1
2026-08-08 • via Nuitee
C
cindi • couple • us
4
Fix you dryers
Pros:

None offered

Cons:

Everything for that price

2026-08-05 • via Nuitee
V
Valenzuela • couple • us
8
2026-07-20 • via Nuitee
M
Marques • couple • us
3
2026-07-17 • via Nuitee
D
David • solo_traveller • us
2
BEWARE OF THE EVIL MANAGER XAVIER!
Cons:

The main problem was the Manager XAVIER. He is probably the most unethical person I have ever known! He LIES to me every time I talk to him. He overcharged me $380 for my stay, then refused to refund my money! He sees nothing wrong with his fraudulent CRIMES against customers. And the corporate HQ refused to help me! I will NEVER stay here again!

2026-07-07 • via Nuitee
G
GABRIELLA • solo_traveller • us
4
2026-07-07 • via Nuitee
G
Gurule • solo_traveller • us
5
Pros:

Staying in the room

Cons:

Not staying in the room

2026-06-16 • via Nuitee
T
Torres • solo_traveller • us
1
2026-06-04 • via Nuitee
J
Justin • solo_traveller • us
5
2026-06-01 • via Nuitee
J
Justin • solo_traveller • us
7
2026-06-01 • via Nuitee
W
Wiley • solo_traveller • us
3
Fairly disappointing
Pros:

The room was clean

Cons:

The remote didn't work well for the TV. When I cleaned it they left the toilet brush in the toilet. They never swept the pieces of tile up out of the bathroom floor because the maintenance man said the maid wasn't sure if they were going to fix it. The office is only open 6 days a week from 11:00 to 7:00 closed on Sunday I work 6 days a week I never get home before 7:00 the location was fine

2026-05-19 • via Nuitee
G
GABRIELLA • family_with_children • us
10
Everyone else was great
Pros:

I love the staff and the room was so clean

Cons:

The owner woke my family and me up saying they're noticed for then to come inspect didn't even give us 3mins to get out of the room plus they opened the bathroom door when my grandson was taking a bath and took pictures of the room and bathroom which i plan on filling a complaint and changes on him... plus he didn't allow us to stay cuz of my 2 dogs that are medical needed and there was other dogs in other rooms.. i have 2 small we'll behaved trained dogs but he just wanted to be a jackass cuz i told him we never got a letter and that he didn't have the right to go into the restroom when my grandson was in there...

2026-05-18 • via Nuitee