Best Western Plus Desoto

Hotels
•
Best Western Plus
8.4 (972 reviews)
7904 Craft-Goodman Frontage Rd , Olive Branch , us
+1 662-932-7110

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Nice and clean property
Good amenities
Comfy and relaxing stay
Cons:
Poor service from front desk
Room cleanliness issues
Unavailability of towels and housekeeping

Categories

Cleanliness
6.86
Several comments indicated rooms were not clean, with food left in the refrigerator and a stained comforter.
Service
7.83
Mixed reviews, some guests experienced poor service from staff, but others had positive encounters.
Location
9.37
The hotel is well-located near restaurants and shopping, which was positively highlighted.
Room Quality
7.82
Room quality was decent, but issues like doors not working were raised.
Amenities
8.85
Amenities such as 24-hour coffee, hot chocolate, and breakfast variety were appreciated.
Value for Money
8.81
Mentioned positively in relation to the price offered and value received.
Food and Beverage
8.86
Guests enjoyed the variety of breakfast options provided.
Overall Experience
8.83
Overall stay was generally positive despite some setbacks with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:24

Property Description

Modern Accommodation with Prime Location
Experience comfort and convenience at Best Western Plus Desoto in Olive Branch. Our air-conditioned rooms and on-site fitness center ensure a relaxing stay.

Top-Notch Amenities
Indulge in our hot tub and take advantage of our 24-hour front desk for all your needs. Each room is equipped with a flat-screen TV and a private bathroom for your comfort.

Nearby Attractions
Explore popular destinations such as Graceland and Stax Museum of American Soul Music, just a short distance away. Conveniently located near FedExForum and Memphis International Airport.

Ready to experience the best of Olive Branch? Book your stay at Best Western Plus Desoto now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 972 reviews
Cleanliness: 6.86
Service: 7.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
J
Jesus • couple • us
10
2026-07-25 • via Nuitee
N
Natthon • solo_traveller • th
3
Cons:

Transaction payment

2026-07-24 • via Nuitee
L
Leanna • solo_traveller • us
7
Just good enough with very nice staff, however.
Pros:

Great location for our family event!

Cons:

Room needed some repairs. Bed wasn’t so comfy.

2026-07-24 • via Nuitee
B
Breyonnah • couple • us
10
Clean , peaceful, eventful and beautiful!
Pros:

Everything.

Cons:

Nothing was short of amazing

2026-07-19 • via Nuitee
R
Raven • solo_traveller • us
10
2026-07-19 • via Nuitee
L
Laticia • couple • us
10
Cons:

pool close to early

2026-07-14 • via Nuitee
B
Brent • solo_traveller • us
8
2026-07-14 • via Nuitee
J
Johnson Jr • solo_traveller • us
10
Pros:

Host

Cons:

Rate

2026-07-11 • via Nuitee
J
Jesse • family_with_children • us
7
It's definitely a great value for the price, safe!
Pros:

How nice and caring the staff were. The view from the window was good. The fact that walmart and so many restaurants are nearby. Loved how safe it was. The breakfast was always delicious and the whole breakfast area was clean. The pool looked clean even though we didn't use it. The coffee machine with the hot chocolate that is always available in the lobby was a bonus that we loved.

Cons:

The room had old dog food under the desk, there was literal dog potty stains all over the carpet. The room stank of dog potty smells. The toilet paper holder had been ripped out of the wall. The towel holder was hanging onto the wall by a thread. The bed was so broken down on one side I kept falling out of bed at night. The refrigerator in the room didn't have a freezer. If I wanted microwave meals, I'd have to run get them and eat them right away as I had nowhere to store them. When there was a spill on the sheets from my child, the staff didn't have enough linens. When we needed more towels, there were none clean. We were told we'd have to wait until the next morning. But were given hand towels and wash clothes, which did help some.

2026-07-08 • via Nuitee
T
Tory • couple • us
10
Excellent hospitality
Pros:

Clean and nice

Cons:

Clean and nice

2026-07-07 • via Nuitee
C
Cierra • couple • us
10
2026-07-07 • via Nuitee
A
Anquanett Mays • solo_traveller • us
10
2026-07-05 • via Nuitee
D
Daniel • family_with_children • us
8
Was very clean hotel with friendly staff.
Pros:

Clean

Cons:

Washer broke

2026-06-28 • via Nuitee
M
Monika • family_with_children • us
10
2026-06-23 • via Nuitee
D
Djunaita • solo_traveller • us
10
2026-06-23 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-06-22 • via Nuitee
C
Chelsea • couple • us
1
Staff wasn’t helpful room was nasty with bugs
Pros:

In olive branch and I usually stay here often

Cons:

It wasn’t clean , bed bugs.

2026-06-21 • via Nuitee
C
Christian • solo_traveller • ar
6
Cons:

No limpiaban la habitacion. No tenian toallas para brindar

2026-06-18 • via Nuitee
A
Alvin • couple • us
10
2026-06-15 • via Nuitee
A
Andria • couple • us
3
Terrible.
Pros:

That it was next to Walmart

Cons:

The manager. She caused the front desk worker to quit her job, due to the manager lack of willing to help her customers from their system mess up. The manager forced me to double pay for a booking I’ve already paid for. Then she made promises of accommodation that she didn’t keep. I will never return to that hotel again.

2026-06-12 • via Nuitee