Best Western Plus Desoto

Hotels
•
Best Western Plus
8.4 (977 reviews)
7904 Craft-Goodman Frontage Rd , Olive Branch , US
+1 662-932-7110

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Nice and clean property
Good amenities
Comfy and relaxing stay
Cons:
Poor service from front desk
Room cleanliness issues
Unavailability of towels and housekeeping

Categories

Cleanliness
6.86
Several comments indicated rooms were not clean, with food left in the refrigerator and a stained comforter.
Service
7.83
Mixed reviews, some guests experienced poor service from staff, but others had positive encounters.
Location
9.37
The hotel is well-located near restaurants and shopping, which was positively highlighted.
Room Quality
7.82
Room quality was decent, but issues like doors not working were raised.
Amenities
8.85
Amenities such as 24-hour coffee, hot chocolate, and breakfast variety were appreciated.
Value for Money
8.81
Mentioned positively in relation to the price offered and value received.
Food and Beverage
8.86
Guests enjoyed the variety of breakfast options provided.
Overall Experience
8.83
Overall stay was generally positive despite some setbacks with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:24

Property Description

Modern Accommodation with Prime Location
Experience comfort and convenience at Best Western Plus Desoto in Olive Branch. Our air-conditioned rooms and on-site fitness center ensure a relaxing stay.

Top-Notch Amenities
Indulge in our hot tub and take advantage of our 24-hour front desk for all your needs. Each room is equipped with a flat-screen TV and a private bathroom for your comfort.

Nearby Attractions
Explore popular destinations such as Graceland and Stax Museum of American Soul Music, just a short distance away. Conveniently located near FedExForum and Memphis International Airport.

Ready to experience the best of Olive Branch? Book your stay at Best Western Plus Desoto now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 977 reviews
Cleanliness: 6.86
Service: 7.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
M
Melissa • couple • us
10
Great place
Pros:

Friendly staff

2026-10-31 • via Nuitee
A
Audreyanne • couple • us
1
Nothing to some up room was canceled by one of the employees.
Pros:

Nothing

Cons:

Cancel my room with notifying me.

2026-10-23 • via Nuitee
W
Wendell • couple • us
5
3 out of 5 stars …
Pros:

The staff was very friendly and the breakfast was wonderful… Good location

Cons:

I stayed 3 nights… no maid service… it was hard to get clean towels.. The floor was heavily stained

2026-10-20 • via Nuitee
J
john • extended_group • us
6
This was the second time staying here and even though there was a couple of hiccups we would likely stay here again
Pros:

The staff was very friendly, especially Berniece who checked us in. The location was good, close to stores and restaurants

Cons:

The hotel was apparently out of towels. There were kids jumping in the hallway and bedroom upstairs, we had to report it a couple of times before it finally stopped

2026-10-20 • via Nuitee
W
Wendell • couple • us
5
2026-10-20 • via Nuitee
B
Blake • family_with_children • us
8
Pros:

Very clean and spacious

Cons:

Just a lil pricy for one night.

2026-10-16 • via Nuitee
S
Shavone • solo_traveller • us
10
Pros:

The stay

Cons:

Everything was nice

2026-10-12 • via Nuitee
O
Olds • solo_traveller • us
8
Pros:

Nice area clean room elevator good

Cons:

Not enough trash cans

2026-10-09 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-10-08 • via Nuitee
M
Maeina • solo_traveller • us
2
My stay was bad and it was a waste of my money!
Pros:

Breakfast was poor and location ok.

Cons:

The rooms were dirty upon arrival. There were busted balloons on the floor and carpet was nasty. The ice machine was leaking and water was all over the floor.There was constant stomping over my head on the second floor.

2026-10-07 • via Nuitee
E
Erika • solo_traveller • us
5
Pros:

I loved the location.

Cons:

The morning staff was unprofessional and rude.

2026-09-19 • via Nuitee
E
Erika • solo_traveller • us
7
2026-09-19 • via Nuitee
M
Mitch • couple • us
5
Pros:

The location was great, and the breakfast was very good also

Cons:

There was stained carpet in multiple spots in the hotel, moldy ceiling in the shower, and there was no towels at the pool

2026-09-14 • via Nuitee
S
Sha'Tanna • couple • us
9
2026-09-02 • via Nuitee
F
Frances • family_with_children • us
10
2026-08-31 • via Nuitee
L
Laquashus • couple • us
10
2026-08-27 • via Nuitee
W
Williams • solo_traveller • us
7
Pros:

The hospitality

Cons:

Elevator was down

2026-08-24 • via Nuitee
R
Renesha • solo_traveller • us
8
2026-08-23 • via Nuitee
L
Laquashus • couple • us
10
Everything was perfect my first choice for a stay
Pros:

Very clean rooms are nice the air is very nice and the staff is friendly and makes u feel at home

Cons:

The same choices for breakfast and house keeping is a bit slow

2026-08-20 • via Nuitee
W
Waranon • solo_traveller • th
10
2026-08-18 • via Nuitee