Quest Palmerston North

Hotels
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Quest Apartment Hotels
8.9 (1418 reviews)
109 Fitzherbert Avenue , Palmerston North , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Excellent service
Comfortable stay
Cons:
Noise from neighbors
Limited amenities
Paid parking
Scent issues

Categories

Cleanliness
8.93
Overall cleanliness is praised, with multiple mentions of immaculate rooms.
Service
9.2
Many reviewers highlighted the excellent customer service and helpful staff.
Location
9.24
The location is noted as convenient and close to CBD, enhancing the stay.
Room Quality
8.69
Rooms are mostly comfortable but mentioned some issues like noise and smell in certain reviews.
Amenities
8.72
General amenities received positive remarks, though lacking some modern options like Netflix.
Value for Money
8.48
Some reviews point out overgrown gardens and lack of included parking, affecting perceived value.
Food and Beverage
8.73
No specific mentions in reviews, assumed standard quality for this hotel tier.
Overall Experience
9.2
General sentiment is highly positive with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:20

Property Description

Mountain Views and Sustainable Living
Experience the beauty of mountain views while staying at Quest Palmerston North, a sustainable aparthotel offering environmentally friendly accommodation.

Family-Friendly and Accessible
With family rooms and facilities for disabled guests, our aparthotel ensures comfort and convenience for all guests.

Convenient Amenities and Services
Enjoy free WiFi, private parking, air conditioning, flat-screen TV, and a continental breakfast with fresh fruits and juice. Plus, being close to Palmerston North Convention Centre and other popular attractions makes it an ideal choice for your stay.

Book now for a memorable and eco-conscious stay at Quest Palmerston North!

Important information:

Please note that there is a 2.65% charge when you pay with a Visa or Mastercard and 3.5% when you pay with American Express.

Parking spaces are limited: please book in advance to ensure availability.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

Location

Guest Reviews

8.9
Based on 1418 reviews
Cleanliness: 8.93
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 8.73
Overall Experience: 9.2
2
27 • solo_traveller • nz
6
Pros:

Would come and stay again

2026-07-03 • via Nuitee
D
DUNCAN • couple • au
9
2026-07-03 • via Nuitee
K
Kristy • couple • nz
10
2026-07-01 • via Nuitee
M
Mustafa • solo_traveller • tr
8
Excellent place to stay in Palmy
Pros:

Amenities. Daily service. Decoration. Ease of access and parking. Location. Kind and helpful staff.

Cons:

The hob was not sufficiently cleaned throughout the 2 week stay. Apartment could use an overall deep cleaning. Would be nice to have non-stick pans instead of steel.

2026-06-28 • via Nuitee
B
Biju Dangwal • solo_traveller • nz
6
2026-06-28 • via Nuitee
J
Jo • solo_traveller • nz
9
Pros:

Lovely apartment and kind professional staff

Cons:

Had to pay extra for parking

2026-06-27 • via Nuitee
A
Andrew • solo_traveller • nz
7
Comfortable stay - parking not optimal
Pros:

Friendly staff and prompt checkin.

Cons:

Was told on arrival there were no car parks available - that would have cost $10 per night in any case. Had to park on a busy main road

2026-06-26 • via Nuitee
R
Rebecca • solo_traveller • nz
9
2026-06-26 • via Nuitee
A
Arapeta • solo_traveller • nz
9
2026-06-24 • via Nuitee
D
Deirdre • extended_group • au
10
Pros:

Great location - central yet quiet. The configuration of the 3 rooms was perfect for our family trip: 2 adjoining rooms and another next door, with one spacious enough for us all to convene at the end of the day. The rooms were all fresh and bright and the reception staff welcoming. Thank you!

2026-06-24 • via Nuitee
D
Dion • solo_traveller • nz
8
Pros:

Clean and location great

Cons:

Bed very uncomfortable, big gap in middle of mattress

2026-06-24 • via Nuitee
D
Dave • solo_traveller • nz
7
2026-06-23 • via Nuitee
D
Dave • solo_traveller • nz
7
2026-06-23 • via Nuitee
R
Rebecca • couple • nz
1
Cons:

Their cancellation policy

2026-06-22 • via Nuitee
F
Francis • couple • nz
10
Pros:

Very clean and great

2026-06-21 • via Nuitee
D
David • couple • nz
8
2026-06-17 • via Nuitee
A
Alex • couple • nz
8
Clean tidy we went across the rd for breakfast.
Pros:

Peace & quite great location

Cons:

Tea & coffee not topped up as we could have a cuppa dilma tea 2nd day

2026-06-16 • via Nuitee
A
Adrian • solo_traveller • nz
10
Fantastic stay… I will be back soon.
Pros:

Spacious and well priced. Very clean with all amenities.

2026-06-16 • via Nuitee
J
Julia • couple • nz
9
Perfect for a one night stop on our roadie
Pros:

Location. Comfort

Cons:

All good

2026-06-12 • via Nuitee
M
Mark • solo_traveller • nz
8
2026-06-12 • via Nuitee