Quest Palmerston North

Hotels
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Quest Apartment Hotels
8.9 (1325 reviews)
109 Fitzherbert Avenue , Palmerston North , nz

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Excellent service
Comfortable stay
Cons:
Noise from neighbors
Limited amenities
Paid parking
Scent issues

Categories

Cleanliness
8.93
Overall cleanliness is praised, with multiple mentions of immaculate rooms.
Service
9.2
Many reviewers highlighted the excellent customer service and helpful staff.
Location
9.24
The location is noted as convenient and close to CBD, enhancing the stay.
Room Quality
8.69
Rooms are mostly comfortable but mentioned some issues like noise and smell in certain reviews.
Amenities
8.72
General amenities received positive remarks, though lacking some modern options like Netflix.
Value for Money
8.48
Some reviews point out overgrown gardens and lack of included parking, affecting perceived value.
Food and Beverage
8.73
No specific mentions in reviews, assumed standard quality for this hotel tier.
Overall Experience
9.2
General sentiment is highly positive with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:20

Property Description

Mountain Views and Sustainable Living
Experience the beauty of mountain views while staying at Quest Palmerston North, a sustainable aparthotel offering environmentally friendly accommodation.

Family-Friendly and Accessible
With family rooms and facilities for disabled guests, our aparthotel ensures comfort and convenience for all guests.

Convenient Amenities and Services
Enjoy free WiFi, private parking, air conditioning, flat-screen TV, and a continental breakfast with fresh fruits and juice. Plus, being close to Palmerston North Convention Centre and other popular attractions makes it an ideal choice for your stay.

Book now for a memorable and eco-conscious stay at Quest Palmerston North!

Important information:

Please note that there is a 2.65% charge when you pay with a Visa or Mastercard and 3.5% when you pay with American Express.

Parking spaces are limited: please book in advance to ensure availability.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

Location

Guest Reviews

8.9
Based on 1325 reviews
Cleanliness: 8.93
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 8.73
Overall Experience: 9.2
M
Melissa • couple • nz
8
2026-05-02 • via Nuitee
O
Orbert • couple • nz
3
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Pros:

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Cons:

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2026-05-02 • via Nuitee
J
Jo • solo_traveller • nz
8
2026-05-02 • via Nuitee
G
Greg and Ewa • couple • nz
9
A surprisingly luxury apartment, good location and very friendly staff.
Pros:

Is was modern, fully equipped, sunny and spacious.

Cons:

There were no windows we could open

2026-05-01 • via Nuitee
W
Wayne • solo_traveller • au
10
2026-05-01 • via Nuitee
L
LILI • couple • nz
9
2026-04-30 • via Nuitee
P
Peter • couple • au
10
Pros:

Location and comfortable

2026-04-29 • via Nuitee
L
Lishanjo • extended_group • nz
9
2026-04-29 • via Nuitee
R
Renata • couple • nz
10
2026-04-27 • via Nuitee
E
Elaine • family_with_children • nz
8
Great facilities, nice and quiet. Had everything we needed. Perfect location.
Pros:

Great facilities, nice and quiet. Had everything we needed. Perfect location.

Cons:

Some electrical smells at night coming from outside sources

2026-04-27 • via Nuitee
D
Debbie • couple • nz
10
2026-04-27 • via Nuitee
E
Evan • solo_traveller • nz
8
Pros:

Comfortable, conveniently located and very clean. I enjoyed my stay here while on a work trip. Great bed, nice to have a kitchenette (although I didn't really need it), good shower. Recommended.

2026-04-26 • via Nuitee
J
Julie • couple • nz
6
Good location
Pros:

Location. Well equipped.

Cons:

The bed was uncomfortable. Felt cheap. A plastic mattress protector which keeps rustling is not nice. Towels were small and rough. Shower kept going hot and cold.

2026-04-26 • via Nuitee
T
Trecaine • couple • nz
10
Brilliant & very clean room. Happy with everything. Right in the heart of town.
2026-04-25 • via Nuitee
G
Grant • solo_traveller • nz
7
Pros:

Good location. Our regular stay when in PN.

Cons:

They are ripping us off charging $10 to park outside in the carpark that isn't secure.

2026-04-25 • via Nuitee
M
Mel • solo_traveller • nz
8
Pros:

Loved my stay thank you!

2026-04-25 • via Nuitee
A
Anne • couple • nz
10
Lovely room with everything and clean,tidy 😃
Pros:

Location fabulous

Cons:

Everything ace

2026-04-25 • via Nuitee
M
Michelle • solo_traveller • nz
9
Comfortable and central.
Pros:

Comfortable and very central. There is a well stocked kitchenette. Beds are comfy and it was very clean and quiet.

Cons:

Shower is small and water pressure is not great.

2026-04-24 • via Nuitee
W
Wayne • solo_traveller • nz
8
Short trip to Palmy
Pros:

Very clean and comfy

Cons:

A bit noisy at night

2026-04-24 • via Nuitee
W
Wayne • solo_traveller • nz
8
Short trip to Palmy
Pros:

Very clean and comfy

Cons:

Parking wasn’t available

2026-04-24 • via Nuitee