Candy Hotel Hạ Long

Hotels
6.2 (13 reviews)
39 Hải Lộc , Ha Long , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Tour desk
Soundproof rooms
Ironing service
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Outdated room quality

Categories

Cleanliness
3.2
Multiple complaints about cleanliness issues including unmade beds and blood on linens.
Service
7.7
Friendly staff who were supportive according to some reviews.
Location
8.2
Convenient location near the beach, though some complaints about access to actual hotel.
Room Quality
5.7
Mixed feedback with issues mentioned such as small size and outdated furniture.
Amenities
5.2
Some amenities noted as outdated or not functional.
Value for Money
6.2
Hotel seen as cheap but lacks quality to justify low price.
Food and Beverage
6.2
No specific feedback provided on food and beverage.
Overall Experience
7.2
General sentiment indicates mixed feelings about the stay despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:12

Property Description

Convenient Location
Located in Ha Long, Candy Hotel is just a short distance from popular attractions such as Quang Ninh Museum and Vincom Plaza Ha Long. With easy access to key landmarks like Ha Long Queen Cable Car and Tuan Chau Harbour, our hotel is the perfect choice for travelers looking to explore the city.

Modern Amenities
Experience comfort and convenience in our well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free WiFi. Enjoy a relaxing stay with amenities like a fridge, kettle, and free toiletries. Plus, our 24-hour front desk and concierge service are always available to cater to your needs.

Scenic Views
Wake up to stunning city views from the comfort of your room at Candy Hotel. Whether you're here for business or leisure, our rooms offer a peaceful retreat with cozy bedding, fresh linens, and a private bathroom. Book now for a memorable stay in Ha Long.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 12 years old stay for VND 171,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 13 reviews
Cleanliness: 3.2
Service: 7.7
Location: 8.2
Room Quality: 5.7
Amenities: 5.2
Value for Money: 6.2
Food and Beverage: 6.2
Overall Experience: 7.2
M
MINH TUAN • extended_group • vn
10
Pros:

Nice staff, clean, comfort, convenient place, cheap price 😍

2025-08-08 • via Nuitee
H
Hiếu • couple • vn
3
Tệ
Cons:

Nhận phòng k giống trên ảnh. Phòng trật bé tí chắc được đc 10m, k có cửa sổ rất bí. Nhận phòng chiều lúc 13h30 chủ nhật gas giường còn ướt một khoanh tròn chắc do vừa lau mà k thay, chăn còn máu cũ, giường còn sạn cát của khách trước. Tv cũ hỏng, tủ lạnh k dùng được đã mốc, khoá cửa nhà tắm hỏng, điều khiển điều hoà hỏng, cái dép đi cũng k còn là một đôi. Xin wifi chủ ks qua zalo cũng k rep chán k muốn nói gì nữa.

2025-08-04 • via Nuitee
P
Phúc • extended_group • vn
8
Tạm được
Pros:

Bà chủ nhiệt tình, hỗ trợ tốt

Cons:

Phòng nhỏ, nhìn cũ kỹ, không đáng giá tiền.

2025-07-22 • via Nuitee
T
Thành • family_with_children • vn
7
2025-07-07 • via Nuitee
H
Huyền • couple • vn
7
Vị trí ks gần biển. Phòng hơi cũ
Pros:

Vị trí thuận lợi, ven biển, cách bãi Hòn Gai 3km thôi. Khu vực Hải Lộc khá yên tĩnh. Có chỗ để xe trong nhà. Phòng có máy sấy, ấm siêu tốc.

Cons:

Đồ dùng trong phòng hơi cũ. Mình không ở đúng ks Hotel mà được ở cái nhà cách đó 1 nhà. Thấy review bảo nước uống trong phòng tính tiền nên mình cũng không dùng. Nước với vòi nước trong phòng phát ra tiếng kêu khá kì

2025-07-05 • via Nuitee
S
Stefanie • family with young children • ca
1
Bad
Cons:

Freezing room with no heating, it took over 1h for the shower water to heat up, furniture covered in sperm, drawers filled with dozens of small condoms (we didn't ask for them) and noise 24/7 inside the hotel. It's clearly a hotel for hookers and their clients.

2025-01-15 • via Nuitee
C
Charlie • solo traveller • gb
6
Pleasant
2024-07-29 • via Nuitee
C
Charlie • solo traveller • gb
5
Passable
2024-07-21 • via Nuitee
E
Elina • young couple • de
1
Bad
2024-06-17 • via Nuitee
B
Bose • review category business travellers • in
7
Good
2024-03-03 • via Nuitee
L
Le • solo traveller • vn
7
Good
Pros:

The location is ok. Reasonable price.

Cons:

Small size room, noisy, bad smell

2024-01-25 • via Nuitee
W
Wee • with friends • my
8
Recommended budget stay
Pros:

Good location

Cons:

Communication problems.

2023-12-06 • via Nuitee
A
Anonymous • solo traveller • vn
10
Exceptional
2023-11-24 • via Nuitee