WoodSpring Suites Detroit Madison Heights

Hotels
•
WoodSpring
6.9 (307 reviews)
32400 Stephenson Highway , Madison Heights , us

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Children allowed
Pets allowed

Facilities

Pets allowed
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient location
Good amenities
Cons:
Lack of cleanliness
Issues with front desk service
Unpleasant odors in hallways

Categories

Cleanliness
4.36
Numerous mentions of unclean rooms and hallways, with dead bugs reported.
Service
8.33
Friendly staff noted, but issues with the front desk behavior affected perception.
Location
8.87
Convenient location mentioned as ideal for shopping and entertainment.
Room Quality
6.82
Mixed feelings; spacious rooms noted but issues with cleanliness and odors.
Amenities
7.35
Full-sized fridge and stove appreciated, though not all rooms have dishwashers.
Value for Money
6.81
Guests felt the price was justified but cleanliness issues impacted overall value.
Food and Beverage
6.36
No substantial feedback, general lack of services mentioned.
Overall Experience
6.33
Given the mix of good and bad experiences, overall satisfaction was average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:11

Property Description

Convenient Location
Situated within close proximity to popular theaters, golf clubs, and historical landmarks, WoodSpring Suites Detroit Madison Heights offers easy access to a variety of attractions in the area.

Comfortable Rooms
Experience comfort and convenience in our well-equipped rooms featuring amenities such as a desk, flat-screen TV, and air conditioning. Rest easy on quality bed linen and towels provided during your stay.

Allergy-Free Environment
Enjoy a worry-free stay in our allergy-free property, ensuring a clean and healthy environment for all guests.

Book your stay at WoodSpring Suites Detroit Madison Heights for a relaxing and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 307 reviews
Cleanliness: 4.36
Service: 8.33
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 6.36
Overall Experience: 6.33
M
Marina • solo_traveller • us
7
Pros:

Pretty clean facilities ,great location ,staff is helpful .

Cons:

The room i booked the ac was not working, we requested repair but still keep not working. I think was the only think i didn't like

2026-06-25 • via Nuitee
G
Godfrey • couple • us
10
Good
Pros:

Quiet and clean

Cons:

Beds hard

2026-06-25 • via Nuitee
G
Genaye • couple • us
10
Staff was very nice from the lady at the front desk to the cleaning staff. Will return
Pros:

The staff, cleanliness of room.

Cons:

N/a

2026-06-23 • via Nuitee
E
EjaeLizzo • family_with_children • us
8
It was just like being at home.
Pros:

Every single one of the staff members were AMAZING! Top tier customer service.
Very friendly guests over 85% of the time. Would use this pet-friendly location when traveling, again & will recommend my friends and family!

2026-06-13 • via Nuitee
B
Beverly • solo_traveller • us
3
I would not stay there again.
Pros:

Therre was no breakfast

Cons:

That the front desk was closed after 8

2026-06-04 • via Nuitee
D
derrick • couple • us
8
8.0
Pros:

7.5

Cons:

7.5

2026-06-01 • via Nuitee
⁦SARMAD⁩ • extended_group • us
8
Pros:

الفندق جيد

Cons:

النت ضعيف

2026-06-01 • via Nuitee
D
derrick • couple • us
9
7.5
Pros:

cool

Cons:

no breakfast

2026-05-31 • via Nuitee
M
Marlena • family_with_children • us
9
It was good
Pros:

Liked the location

Cons:

Liked everything

2026-05-31 • via Nuitee
T
Tyler • couple • us
6
Clean Room, Great Price!
Pros:

The location was decent, the room was decently clean, and the price was excellent! Nothing fancy but we weren’t expecting anything fancy. The bed was decently comfortable.

Cons:

The only thing that we did not like is they only gave us 2 towels for a 3 night stay and when we went to ask for more, the whole front desk was closed for an entire day, which is strange for a hotel.

2026-05-30 • via Nuitee
H
Heather • extended_group • us
9
2026-05-23 • via Nuitee
J
Johnson • couple • us
9
2026-05-14 • via Nuitee
A
Aiman • couple • iq
8
2026-05-07 • via Nuitee
E
Ekic • couple • us
9
Light touch up neeed but otherwise excellent stay will definitely be back.
Pros:

Location and price

Cons:

Would like to see staff on site 24/7 just in case of emergency and the elevator needs vacuuming.

2026-04-25 • via Nuitee
M
Marlaisia • solo_traveller • us
1
Pros:

Nothing they are rude asf n dont have any kind of respect they are racist

Cons:

The staff sit in the car outside n smoke cigarettes all day

2026-04-23 • via Nuitee
M
Marlaisia • solo_traveller • us
1
Pros:

Just the room it self honestly it was terrible everyone is loud the second floor smells

Cons:

The staff are racist asf very rude they sit in their cars all days smoking cigarettes

2026-04-23 • via Nuitee
C
christine • couple • us
10
2026-04-22 • via Nuitee
K
Kaleli • family_with_children • us
2
Pros:

Location, price

Cons:

Smell, amenities,

2026-04-07 • via Nuitee
B
Blackman • couple • us
7
It was cool pretty clean gym was nice loved the laundry room loved the tv as well.
Pros:

The kitchenette and bathroom was very nice came equipped with everything

Cons:

Someone above me kept smoking I was stating there with my 7 month old and I’m also 5 months pregnant and someone was smoking black and milds and weed room kept filling with the smell I’m assuming from the vent on the ceiling in the bathroom because that’s where the smell was the strongest so nasty

2026-03-29 • via Nuitee
L
Lockwood • couple • us
10
2026-03-26 • via Nuitee