WoodSpring Suites Detroit Madison Heights

Hotels
•
WoodSpring
6.9 (322 reviews)
32400 Stephenson Highway , Madison Heights , us
+1 248-607-6230

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient location
Good amenities
Cons:
Lack of cleanliness
Issues with front desk service
Unpleasant odors in hallways

Categories

Cleanliness
4.36
Numerous mentions of unclean rooms and hallways, with dead bugs reported.
Service
8.33
Friendly staff noted, but issues with the front desk behavior affected perception.
Location
8.87
Convenient location mentioned as ideal for shopping and entertainment.
Room Quality
6.82
Mixed feelings; spacious rooms noted but issues with cleanliness and odors.
Amenities
7.35
Full-sized fridge and stove appreciated, though not all rooms have dishwashers.
Value for Money
6.81
Guests felt the price was justified but cleanliness issues impacted overall value.
Food and Beverage
6.36
No substantial feedback, general lack of services mentioned.
Overall Experience
6.33
Given the mix of good and bad experiences, overall satisfaction was average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:11

Property Description

Convenient Location
Situated within close proximity to popular theaters, golf clubs, and historical landmarks, WoodSpring Suites Detroit Madison Heights offers easy access to a variety of attractions in the area.

Comfortable Rooms
Experience comfort and convenience in our well-equipped rooms featuring amenities such as a desk, flat-screen TV, and air conditioning. Rest easy on quality bed linen and towels provided during your stay.

Allergy-Free Environment
Enjoy a worry-free stay in our allergy-free property, ensuring a clean and healthy environment for all guests.

Book your stay at WoodSpring Suites Detroit Madison Heights for a relaxing and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 322 reviews
Cleanliness: 4.36
Service: 8.33
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 6.36
Overall Experience: 6.33
T
Teri • couple • us
10
2026-09-01 • via Nuitee
S
Suzanne • extended_group • us
8
It served the purpose/needs for our trip to the Detroit suburbs.
Pros:

The property and service were on par for the room rate. The room rate was very good considering the kitchenette services.

Cons:

Some basic even kitchen supplies - plates, cutlery, napkins, plastic would be acceptable - would be nice.

2026-08-26 • via Nuitee
S
Sarah • solo_traveller • us
4
Pros:

The location was perfectly Central to all of Metro Detroit. The staff was friendly and accommodating.

Cons:

The elevator is very dirty. You can see Mark's on the buttons where people's fingers touch. When I arrived my sink was broken. The sink only had one handle and when I lifted the handle up it came clear off the sink. The room had a smell that wasn't dirty but wasn't clean either. The hard floor felt like it wasn't swept. I had to wear my shoes in the room. I've stayed at similar hotels in the area with the same price and have gotten way better value for my money. They did come to my room immediately to fix the sink but only because maintenance was still there. Thank goodness I checked in right at the available check in time to check in to fix the sink.

2026-08-25 • via Nuitee
R
Reed • solo_traveller • us
10
2026-08-21 • via Nuitee
R
Richard • couple • us
8
2026-08-11 • via Nuitee
S
Shawn • solo_traveller • us
10
Pros:

Very clean and the room was spacious

Cons:

The only thing that I didn't like was.I booked a room with two queen beds and when I got there I got
One bed, but online, I had booked for two beds. I don't know why that happened. And I didn't say anything because I didn't know until I went to the room.

2026-08-03 • via Nuitee
R
Ronald • solo_traveller • us
7
Cons:

No coffee in room.

2026-08-03 • via Nuitee
P
Perry • family_with_children • us
2
Was terrible no staff at night
Pros:

The service was terrible

Cons:

Nothing will never stay again

2026-07-21 • via Nuitee
S
Sameh • solo_traveller • ae
9
2026-07-20 • via Nuitee
G
Genaye • couple • us
10
Pros:

The property is very clean. Cathy at the front desk is amazing, she goes above and beyond for customers.

2026-07-10 • via Nuitee
B
bohn • solo_traveller • us
7
2026-07-09 • via Nuitee
B
Brown • solo_traveller • us
10
2026-07-06 • via Nuitee
R
Rucker • solo_traveller • us
1
Pros:

The initial impression was, emaciate! Everything that glitters is not gold.

Cons:

Bed bugs

2026-07-03 • via Nuitee
R
Ruby • solo_traveller • us
10
A purchased a new car and I traveled from Ohio to Michigan to pick it up. I spent the night there.
Pros:

The representative was awesome. Hospitality was exceptional! I was late because I got lost getting to the location. The gentlemen on duty was warm and friendly.

Cons:

Nothing

2026-07-02 • via Nuitee
D
David THOMAS MM • solo_traveller • fr
7
2026-07-02 • via Nuitee
M
Marina • solo_traveller • us
7
Pros:

Pretty clean facilities ,great location ,staff is helpful .

Cons:

The room i booked the ac was not working, we requested repair but still keep not working. I think was the only think i didn't like

2026-06-25 • via Nuitee
G
Godfrey • couple • us
10
Good
Pros:

Quiet and clean

Cons:

Beds hard

2026-06-25 • via Nuitee
G
Genaye • couple • us
10
Staff was very nice from the lady at the front desk to the cleaning staff. Will return
Pros:

The staff, cleanliness of room.

Cons:

N/a

2026-06-23 • via Nuitee
E
EjaeLizzo • family_with_children • us
8
It was just like being at home.
Pros:

Every single one of the staff members were AMAZING! Top tier customer service.
Very friendly guests over 85% of the time. Would use this pet-friendly location when traveling, again & will recommend my friends and family!

2026-06-13 • via Nuitee
B
Beverly • solo_traveller • us
3
I would not stay there again.
Pros:

Therre was no breakfast

Cons:

That the front desk was closed after 8

2026-06-04 • via Nuitee