Onsen Ryokan Yuen Sapporo

Hotels
•
Independent
9 (144 reviews)
7-6, Kita 1 Jonishi, Sapporo, Hokkaido, 060-0001 , Sapporo , JP
81-11-2711126

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Self parking (surcharge)
Shared microwave
Covered parking

Review Highlights

Pros:
Clean and modern facilities
Great onsen experience
Good breakfast
Cons:
Staff service inconsistency
Small room size
Distance from station

Categories

Cleanliness
8.96
General cleanliness is mentioned positively, but some reviews noted the facilities are small.
Service
8.43
Mixed experiences noted; good service by some staff but poor service was highlighted in one review.
Location
8.97
Generally a good location with access to amenities, though some found it a bit far from the station.
Room Quality
8.42
Rooms are clean but criticized for being small, especially for families.
Amenities
9.45
Good amenities mentioned, especially the onsen experience.
Value for Money
9.41
The hotel is considered to offer good value based on the facilities provided.
Food and Beverage
9.46
Breakfast and local sweets received positive remarks in reviews.
Overall Experience
8.93
Overall satisfaction is high, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Step into a serene retreat at Onsen Ryokan Yuen Sapporo, where warm hospitality meets modern comfort in the heart of Sapporo.

Rejuvenating Hot Springs
Unwind in our exquisite hot springs and immerse yourself in relaxation. Your stay here rejuvenates both mind and body, offering the perfect escape after a day of exploration.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet access throughout the property. Enjoy the ease of self-parking, dry cleaning, and a 24-hour front desk ready to assist your needs.

Cozy Guestrooms with Essential Amenities
Each of our 182 guestrooms comes equipped with comfortable beds, bathtubs or showers, complimentary toiletries, and daily housekeeping to ensure a pleasant stay.

Book your tranquil getaway now and discover the perfect balance of comfort and adventure at Onsen Ryokan Yuen Sapporo!

Important information:

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

9
Based on 144 reviews
Cleanliness: 8.96
Service: 8.43
Location: 8.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
J
Juyoung
10
Pros:

Hotels.com didn’t offer a breakfast option, so I couldn’t include it in my booking. It was inconvenient to find breakfast in an unfamiliar place.

2025-10-11 • via Nuitee
B
Byunghan
10
Pros:

패밀리마트가 가까워서 좋아요

2025-10-09 • via Nuitee
S
Suthida
10
Pros:

Awesome place to stay. Good location, very friendly and courtesy service. Onsen is a plus.

2025-10-07 • via Nuitee
N
NAOKO
8
Pros:

温泉が良かったです。

2025-10-07 • via Nuitee
K
Kyla • partner
10
Pros:

Great stay, small rooms though

2025-10-03 • via Nuitee
J
JI YOUNG
8
Pros:

주변에편의점이 가까워서 좋으나 생각보다 역에서 멀어서 불편했음

2025-09-26 • via Nuitee
T
TAKUYA
8
Pros:

スタッフの対応がとても良かったです。異国のスタッフも笑顔で対応していただき、日本語も堪能でした。

2025-09-25 • via Nuitee
T
Takuya • family_with_children
10
Pros:

設備だけでなくスタッフの対応完璧でした。また行きたい。

2025-09-16 • via Nuitee
M
Miyoko • family
10
Pros:

おしゃれな雰囲気と朝食は絶品でした！夕食も予約してもよかったかも！露天風呂もよかったですが…時間的なところで混み合い少し残念でした。しかしお風呂のあとの北海道アイスキャンデーは、トコトン北海道グルメを追求してくれてるおもてなし！またお泊りしたいと思ってます！

2025-09-12 • via Nuitee
K
Kyo Sun
6
Pros:

전체적인 시설은 새거지만, 방크기나 사우나 시설이 좁은편입니다. 특히 애기랑 같이 묶는분들은 많이 작다고 느끼실듯 하네요.
그래도 시설이 깨끗하고 새거라 젊은 MZ들한테 인기가 많은듯 보였습니다.

2025-09-11 • via Nuitee
V
Verified traveler
4
Disappointing staff
Pros:

The hotel itself is great and offers good value, but the staff experience was very disappointing. While I was having breakfast, one staff member rudely asked me to move to another seat because a couple was about to sit nearby and the staff wanted to leave an empty seat next to them. I couldn’t believe it—I’ve never experienced anything like this, not even in small ramen shops in downtown Sapporo. He didn’t ask politely or provide any explanation, he just kept insisting that I move, even though I was still in the middle of my meal. I was so upset that I couldn’t even enjoy or remember the taste of the food. There were also a few other moments that felt similarly disrespectful. The attitude of the staff simply did not match the quality of the hotel’s facilities.

2025-08-22 • via Nuitee
Y
YUKO • family
8
Pros:

とても清潔。静かにゆったりと過ごせました。お茶菓子も美味しかったです。大浴場は少し狭いけど趣があって清潔でよかったです。

2025-08-19 • via Nuitee
Q
Qu Tian • family
8
Pros:

Environment good but location is fa from station

2025-08-16 • via Nuitee
J
Jeewon
8
4/5
Pros:

객실은 캐리어를 펼 공간이 거의 없습니다. 그리고 성인2 아이2 머물렀는데 온천용 가운과 신발 등 어매니티를 성인꺼만 3개를 비치해 놓았더라구요. 온천 내려갔다가 우리가족만 키즈용을 못받았다는걸 알았어요. 심지어 체크인할때 아이1명이 7세라 추가금 지불하고 방을 더 큰방으로 바꿔야한다고 해서 그렇게 했는데... 그런 센스가 좀 부족했던것 같습니다. 웰컴 드링크나 짐 보관 서비스는 좋았어요. 위치도 괜찮고 방도 깨끗했고요. 온천은 탕 2개가 전부입니다. 그냥 온천 분위기 느끼는 정도로 생각하시면 될거예요.

2025-07-30 • via Nuitee
L
Lolita • partner
10
Pros:

Yuen Sapporo was such a peaceful and grounding part of our Hokkaido journey. The design is minimalist but deeply thoughtful, blending traditional Japanese aesthetics with modern comfort. The onsen experience was a dream, especially after long days of exploring. The staff were kind, professional, and quietly attentive. If you're into clean lines, warm wood, and a sense of calm, this place is for you. I’d absolutely stay here again next time I’m in Sapporo.

2025-07-28 • via Nuitee
M
Mitsue • family
10
Pros:

全てにおいて大変満足でした。朝食も美味しくいただき、スタッフの対応もとても丁寧で気持ちよく滞在することが出来ました。ありがとうございました。

2025-07-28 • via Nuitee
K
KUMIKO
4
Pros:

スタッフの方の対応は、とても誠実で丁寧で心地よかった。

脱衣所が狭い。
部屋にタオル掛けがあると良い。
隣の物音が良く聞こえる。

2025-07-28 • via Nuitee
Y
Yumiko • partner
10
Pros:

It was a new pleasant hotel with Onsen. The bathroom was rather small. Breakfast was rated very high, but it was OK.

2025-07-01 • via Nuitee
W
Wenkang • family_with_children
10
Pros:

A very cozy and peaceful hotel. The onsen was great.

2025-06-26 • via Nuitee
T
TAKAKO • family_with_children
10
Pros:

駅が近い。
なによりものすごく落ち着いた雰囲気で旅の疲れがホテルによって癒されたような感じでした。大浴場もとても素敵です。
部屋数が多いのですが、部屋の中に廊下の音や子供の声など全くせず家族の時間を大事にできました。

2025-06-26 • via Nuitee