Hampton Inn Santa Cruz West, Ca

Hotels
Hampton Inn
8.3 (491 reviews)
2424 Mission Street , Santa Cruz , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness of common areas and rooms
Convenient location and good breakfast options
Cons:
Noise from street
Inconsistent room quality and issues with cleanliness

Categories

Cleanliness
7.63
Some reviews mentioned musty smells and dirty showers.
Service
9.1
Overall staff was described positively, although some reviews noted coldness from front desk staff.
Location
9.14
Multiple reviews praised the convenient location.
Room Quality
7.59
Mixed feedback; some complaints about noise and air conditioning issues.
Amenities
8.12
Good fitness center and breakfast options were highlighted.
Value for Money
7.58
Considered expensive for what was received.
Food and Beverage
8.63
Breakfast was highly praised.
Overall Experience
8.6
Most guests were satisfied, despite some negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Convenient Location
Located just 1.1 miles from the picturesque Natural Bridges State Beach, Hampton Inn Santa Cruz West, Ca offers easy access to the stunning coastline and recreational activities.

Comfortable Rooms
Each room is equipped with a fridge, microwave, and coffee facilities for your convenience. Enjoy entertainment with cable TV and unwind at the work desk. Stay connected with free Wi-Fi in all rooms.

Amenities and Services
Start your day right with a complimentary continental breakfast. Keep up with your fitness routine at the on-site fitness room and take advantage of the guest laundry facilities. Need to work? Fax services are available in the hotel lobby.

Book your stay at Hampton Inn Santa Cruz West for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 491 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
C
Claire family_with_children us
5
Pros:

Clean, nice breakfast

Cons:

Our room was facing a very noisy road. Very loud over night.

2026-04-20 via Nuitee
S
Steven couple us
7
Pros:

Convenient location and parking. Clean facilities and friendly staff.

Cons:

A bit if road noise if you stay on the US 1 side of the hotel

2026-04-14 via Nuitee
J
Julia family_with_children us
8
Cozy.
Pros:

Breakfast was a little blah. Same old items in every Hampton. The bananas were perfect though.

Cons:

We had a room on the street and it was loud but thats not your fault.

2026-04-12 via Nuitee
R
Richard family_with_children gb
6
All good until breakfast
Pros:

Location and very very clean

Cons:

At breakfast the oatmeal had dried up no water in it,no napkins,no cups

2026-04-09 via Nuitee
N
Nancy couple us
10
Friendly staff, clean facility, good location
Pros:

Great location, clean, friendly staff

2026-04-08 via Nuitee
S
Sarah couple us
8
Serena working the front desk in the morning saved the day by getting my locked iPhone unlocked and reset. I owe her big
Pros:

Clean and updated

Cons:

No water filling station. Healthy breakfast options were lacking.

2026-03-31 via Nuitee
S
Sharon couple us
7
Pros:

Friendly staff and location

2026-03-26 via Nuitee
N
Nicola couple ch
8
Good place to stay, perfect for Surfers, close to the beaches
Pros:

Good Breakfast

Cons:

Little bit outside of the city

2026-03-25 via Nuitee
J
John couple us
8
2026-03-19 via Nuitee
J
John couple us
8
2026-03-19 via Nuitee
D
Dyuti couple us
7
Cons:

Water refill station not available

2026-03-01 via Nuitee
W
Wahid solo_traveller us
8
2026-01-26 via Nuitee
J
John couple us
8
2026-01-19 via Nuitee
N
Natalie family_with_children us
8
Clean, quiet, friendly staff
Cons:

Breakfast could’ve had more options

2026-01-19 via Nuitee
C
Cha family_with_children us
10
2026-01-17 via Nuitee
C
Cha solo_traveller us
10
2026-01-17 via Nuitee
C
Cha family_with_children us
10
2026-01-17 via Nuitee
C
Cha family_with_children us
10
2026-01-17 via Nuitee
C
Cha family_with_children us
10
2026-01-17 via Nuitee
S
Sandra couple us
9
2026-01-15 via Nuitee