The Brownwood Hotel & Spa

Hotels
9.5 (629 reviews)
3003 Brownwood Boulevard , The Villages , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Highly skilled spa professionals
Cons:
Expensive food and drinks
Some service issues with staff

Categories

Cleanliness
8.85
One review mentioned a maid's lack of politeness, and a ceiling issue was noted.
Service
10
Multiple reviews praised the attentive and friendly service at the spa and hotel.
Location
9.82
Location was noted as perfect with proximity to town center and shopping.
Room Quality
9.36
Rooms were clean and comfortable, despite minor issues noted.
Amenities
9.81
Great spa facilities and services were highly praised.
Value for Money
8.84
Food and drink prices were described as expensive.
Food and Beverage
9.3
Food received positive remarks, though drinks were considered weak.
Overall Experience
10
Overall, the experience was very high quality with many strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:47

Property Description

Luxurious Accommodation and Relaxing Amenities

Outdoor Swimming Pool and Fitness Centre
The Brownwood Hotel & Spa, located in The Villages, offers a serene escape with an outdoor swimming pool and a modern fitness centre. Guests can unwind by taking a refreshing dip in the pool or maintaining their workout routine while enjoying their stay.

Delicious Dining Options and Entertainment
Indulge in culinary delights at the on-site restaurant and enjoy evening entertainment during your stay. The hotel's 24-hour front desk ensures convenience, while free WiFi throughout the property keeps you connected.

Comfortable Rooms and Business Facilities
Experience comfort in air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and a private bathroom. The business centre caters to corporate guests, making it ideal for both leisure and business travelers.

Book your stay at The Brownwood Hotel & Spa for a memorable and rejuvenating experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.5
Based on 629 reviews
Cleanliness: 8.85
Service: 10
Location: 9.82
Room Quality: 9.36
Amenities: 9.81
Value for Money: 8.84
Food and Beverage: 9.3
Overall Experience: 10
E
Elaine • couple • us
10
Pros:

The breakfast was delivered. So much to choose. I was very full when finished.

2026-07-10 • via Nuitee
F
Fran • couple • us
10
2026-07-06 • via Nuitee
G
Gina • solo_traveller • us
10
Excellent I will come back
Pros:

Hotel is super clean very comfortable and welcoming.

Cons:

Loved everything

2026-07-06 • via Nuitee
G
Gerald • couple • us
9
2026-06-29 • via Nuitee
A
Alvin • couple • us
10
2026-06-27 • via Nuitee
S
Shawn • couple • us
8
Na
Pros:

Na

Cons:

Na

2026-06-23 • via Nuitee
J
Joseph • couple • us
9
2026-06-22 • via Nuitee
M
Maria Florencia • couple • ar
10
2026-06-09 • via Nuitee
K
koreyh447 • Business
2
Horrible customer service.
Pros:

Hello I came in to stay with a friend. I also went to an event, and the director of sales was very cold and not very nice. In fact I get more service when I go to the Hilton. No one smiling no one cares. It’s been a very horrible experience by the way, and I travel all the time. I will not be back here ever it’s been horrible. Even the front desk is cold. Nothing wrong with being a little happy and cheerful and giving good customer service. I will be reaching out to GTMJ Investment Group, LLC. Be better. I am adding this everywhere I can. Yelp and trip advisor. Ty

2026-06-05 • via Tripadvisor
I
Ihor • couple • us
10
2026-06-03 • via Nuitee
P
paul • solo_traveller • us
10
Excellent facility loved it
Pros:

The hotel was in a perfect place. The motive was beautiful. Cleanliness was impeccable. Service was even better.

Cons:

The bar area too dark and small

2026-05-27 • via Nuitee
L
Luis • couple • us
10
My day was peaceful and easy
Pros:

I am vision, impaired, and me, and my girlfriend spent the night over there, and when the staff found out about my disability, they went above and beyond for me so I greatly appreciate it. Everything was tidy and well put together. Bed was super comfortable. Bathroom was super clean. More than enough essentials that I needed my new favorite spot.

Cons:

There was nothing not to like everything was great

2026-05-25 • via Nuitee
S
Schutt • extended_group • us
9
Had a wonderful stay at The Beautiful Brownwood Hotel!
2026-05-22 • via Nuitee
P
Philip • couple • us
10
Pros:

Very warm and welcoming and pleasant to talk with at check in and check out

Cons:

The pool and bar was amazing food from Wolfgang Puk was great

2026-05-19 • via Nuitee
W
Wendy • couple • us
8
GREAT PLACE TO STAY!!
Pros:

Not far from the highway. Decor that was both upscale and fun!! Staff was excellent- both pleasant and efficient!! I would definitely stay here again!!

Cons:

Nothing negative to say!!

2026-05-14 • via Nuitee
2
227RV • Solo travel • Waterbury Center, Vermont
4
No table service tonight at the bar or restaurant
Pros:

This review is just for the hotel bar and the attached Wolfgang Puck Restaurant. The hotel is terrific ... getting a drink or a meal, well not good for the solo traveler. I left my really nice room around 6 PM, took the elevator down and took a seat at a table in the bar. Two women on duty at the bar talking to each other, a few couples at the bar and three tables occupied. I read through my email - 10 minutes or so and realized that if I wanted a beer I would have to take action. Walked to the bar and got a beer. Finished it and then, well, if I wanted another I had to go to the bar and ask. The two were talking to each other about how long was left on their shift and what they were going to do afterwards. I got another glass of beer. Time passed. Want to settle up? Walk back to the bar - no table service today. Then over, across the patio to the restaurant. Got seated right away on the patio. Not too busy, about half the tables were empty. I read the NY Times through and the Reuters headlines on my iPhone. Just me and my menu. I realized that if I wanted food, I had to do something. So I left the table and sat at the bar, got served immediately - fine salmon/rice/veggie dish with Riesling. My recommendation if you're traveling alone - realize you're invisible to the staff. If you want a cozy seat where nobody will bother you all night, then a table at the bar or restaurant is perfect for you. If you want food or drink, well, belly up to the bar.

2026-04-17 • via Tripadvisor
9
913taliab • Family
8
Very clean, employees were attentive. Didn't try dinner, but breakfast was nice. Basic cereals, muffins and few extras like f
Pros:

Great hotel. Neighbors were very loud at 1am. Security responded. Not as close to the Villages as I would have liked.

2026-04-07 • via Tripadvisor
F
fred • couple • us
10
The best value for our 6 week trip!
2026-04-04 • via Nuitee
V
Vicki • couple • us
10
2026-03-30 • via Nuitee
H
H1291EBpatriciaw • Solo travel
10
Signature Facial at Brownwood Spa
Pros:

I visited the Brownwood Spa and self indulged with a Signature Facial. The spa is lovely and all of the staff are courteous and very helpful. I want to give a special shout out to Laura K who is not only highly skilled, but so pleasant, kind and filled with positive energy! My skin has never looked or felt so good! It was amazing and I will return!

2026-03-26 • via Tripadvisor