Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and tidy
Convenient location
Comfortable room
Cons:
Noise issues
Small bathrooms
Inconsistent service

Categories

Cleanliness
6.91
Some reviews mentioned cleanliness but had issues like hair on bedding. Overall cleanliness could be improved.
Service
7.68
Rating adjusted due to some complaints about staff responsiveness, but overall service was viewed positively.
Location
8.72
Highly praised for being very close to the train station and amenities.
Room Quality
7.37
Rooms were generally clean and spacious, but some found them a bit small or with noise issues.
Amenities
7.3
Amenities like microwave provided, though some issues with the fridge were noted.
Value for Money
7.06
Good value for the location, though some facilities could be better.
Food and Beverage
6.91
Limited feedback on food and beverage options, but mentioned proximity to dining options.
Overall Experience
7.28
Mixed reviews but overall experience satisfactory based on location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:36

Property Description

Modern Comforts and Convenience

Experience a stay like no other at Odawara Terminal Hotel, where modern comforts meet convenience. Each air-conditioned room is equipped with a private bathroom and free WiFi, ensuring a comfortable and connected stay.

Entertainment at Your Fingertips

Unwind in style as each guest room features a flat-screen TV for your entertainment. Relax in the cozy ambiance with complimentary bed linen and towels provided during your stay at Odawara Terminal Hotel.

Local Expertise and Assistance

Explore Odawara with ease as our accommodating staff at the reception desk are ready to provide you with valuable information and assistance throughout your visit. Book your stay now at Odawara Terminal Hotel and make the most of your trip to the area.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

7.4
Based on 1427 reviews
Cleanliness: 6.91
Service: 7.68
Location: 8.72
Room Quality: 7.37
Amenities: 7.3
Value for Money: 7.06
Food and Beverage: 6.91
Overall Experience: 7.28
M
MOTONOBU • solo_traveller • jp
6
2026-04-22 • via Nuitee
A
Anouska • solo_traveller • gb
8
Hotel in great location
Pros:

Location, Vending and coffee machine on level 2, laundry facilities, amenity bar

2026-04-21 • via Nuitee
平野 • solo_traveller • jp
7
Pros:

小田原駅に近く、とても便利です。

2026-04-21 • via Nuitee
T
Thomas • family_with_children • us
1
Pros:

Not much. Only the female desk worker was pleasant.

Cons:

Between the loud ass area, lack of ways to cancel said noise, and the loud music they pipe in, it was overall a shit experience.

2026-04-20 • via Nuitee
K
Katarina • couple • cz
8
Pros:

Location by the station.

Cons:

Simple hotel but I was ok with everything.

2026-04-20 • via Nuitee
C
Cynthia • family_with_children • us
8
Good stay
Pros:

The rooms was clean and spacius.
The location was perfect to enjoy Odawara.

2026-04-20 • via Nuitee
R
Russell • solo_traveller • gb
2
2026-04-17 • via Nuitee
S
Steven • solo_traveller • nz
10
Excellent service
Pros:

Location

Cons:

Not I am aware of

2026-04-14 • via Nuitee
Y
YOICHI • solo_traveller • jp
4
2026-04-14 • via Nuitee
M
Mehul • family_with_children • au
6
2026-04-13 • via Nuitee
Y
youichi • solo_traveller • jp
8
2026-04-11 • via Nuitee
M
Miriam • solo_traveller • de
1
Auf gar keinen Fall noch mal.
Cons:

Es hat im ganzen Hotel gestunken, das Zimmer hatte einen offensichtlichen Wasserschaden, das Badezimmer war winzig

2026-04-05 • via Nuitee
恭德 • couple • tw
9
CP值超高
Pros:

設備齊全，離車站近

Cons:

沒有澡堂

2026-04-04 • via Nuitee
I
Ishikawa • solo_traveller • jp
4
安かろう悪かろうかな？
Pros:

小田原駅からは近い

Cons:

狭い部屋とビジネスホテルなのに、翌日の朝食は予約制で、自分がホテルに到着した19時頃にはもう受付て貰えなかった。

2026-04-04 • via Nuitee
D
Daniel • couple • pl
10
Pros:

Suticases were delivered to room, when we left them at frontdesk and went for Hakone loop.

Cons:

Room is kinda small, but I guess its a Japaneese standard.

2026-04-03 • via Nuitee
S
SUZUKI • solo_traveller • jp
8
2026-04-02 • via Nuitee
X
Xiyuan • family_with_children • au
7
2026-04-02 • via Nuitee
Y
Yukiko • solo_traveller • jp
10
2026-04-01 • via Nuitee
N
Noel • family_with_children • au
7
Japan trip
Pros:

Location to station and cafes/restuarants

2026-03-31 • via Nuitee
C
cosmo.nauti • couple • it
5
Prima e ultima volta
Pros:

Personale gentile, vicino alla stazione e possibilità di lasciare i bagagli sia prima che dopo il check in

Cons:

La nostra stanza non era pulita. Nel bagno era presente molta muffa. Inoltre lo scarico della doccia era intasato e pieno di schifezze.
Prezzo di 100€ per una notte assolutamente non giustificato, non ci torneremo

2026-03-31 • via Nuitee