Home2 Suites By Hilton Norfolk Airport

Hotels
Home2 Suites by Hilton
8.8 (464 reviews)
5620 East Princess Anne Road , Norfolk , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Spacious rooms
Convenient location
Cons:
Issues with hot water
Breakfast not replenished
Low water pressure

Categories

Cleanliness
8.53
Reviews frequently mention cleanliness; however, a few mentions of low water pressure and room stains slightly affect the score.
Service
9.3
Many reviews highlight friendly and accommodating staff, enhancing the service rating.
Location
9.14
Multiple reviews praised the hotel's convenient location near attractions.
Room Quality
8.79
General sentiment indicates rooms are spacious and new, though one mention of a bed issue affects the score slightly.
Amenities
8.72
Basic amenities mentioned positively, but breakfast quality has drawn criticism.
Value for Money
8.78
Overall, guests feel they received good value, despite a few issues noted.
Food and Beverage
8.13
Breakfast received mixed reviews with comments about some items being subpar and not replenished.
Overall Experience
9
The majority of guests reported a good overall experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:55

Property Description

Modern Amenities
Home2 Suites By Hilton Norfolk Airport offers free WiFi, a 24-hour front desk, and a business centre for your convenience. Stay connected and productive during your stay.

Convenient Location
Situated just a short distance from popular attractions like Mount Trashmore Park and Virginia Beach National Golf Club, our non-smoking property is also close to Topgolf Virginia Beach and Norfolk International Airport.

Comfortable Accommodation
Relax in our guest rooms equipped with a fridge, ensuring you have everything you need for a pleasant stay. Explore nearby landmarks such as Cape Henry Lighthouse and The Virginia Beach Convention Center.

Book your stay at Home2 Suites By Hilton Norfolk Airport for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 464 reviews
Cleanliness: 8.53
Service: 9.3
Location: 9.14
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.13
Overall Experience: 9
C
Carla solo_traveller us
5
Podría ser un gran lugar, pero el aseo y gran parte del personal, dejan mucho que desear...
Pros:

La habitación es espaciosa, moderna, con harto espacio para guardar las cosas y así poder mantener todo ordenado

Cons:

- Al hacer el check in, recién me informaron del cobro de estacionamiento de $10 por noche.
- el aseo era muy superficial, las manillas de los muebles estaban pegajosas, detrás de la tv había mucha suciedad.
- donde va el papel higiénico, pegajoso y con suciedad pegada.
- el microondas estaba sucio con algo como salsa de tomate
- el cajón del refrigerador estaba lleno de agua

Pero creo que lo que verdaderamente imperdonable es:
- tener que pedir que rellenen las cosas para el desayuno. Siempre llegábamos antes de la hr peak y todas las mañanas habia que pedir que rellenaran el termo del café. Pedir que trajeran platos y cubiertos. Los que eran todos desechables, por lo que no entiendo por qué siempre reponían con una pequeña cantidad y había que estar pidiendo.
- Hicimos la reserva para 6 personas. La habitación cuenta con 2 camas dobles y un sofá cama, donde caben 2 personas.
La habitación tenía de todo para 4 personas, pero nada para 6. Pedimos toallas, loza y cubiertos y toallas extra para tener para los 6.
Nos dijeron que no podían darnos para 6, sino que máximo 1 extra. Bajamos a recepción explicando que éramos 6 y necesitábamos 6 de todo. En la reserva, ellos también podían ver que somos 6. Sin embargo, siempre era la misma respuesta "la administración solo permite traer 1 extra". Si es así, entonces no deberían aceptar reservas de másde 5 personas,, a pesar de que caben 6 personas sin problemas.
- El personas, muy poco amable. Excepto Francis de recepción. Siempre fue muy amable, con una sonrisa y dispuesto a ayudar. El resto, con pocas ganas de ayudar y con mala cara.

2026-06-22 via Nuitee
L
lukeb703 Family
10
The Hotel and its people are awesome
Pros:

The room was spacious and well laid out. The staff was accomodating and friendly. Breakfast was sumptuous. The manager Joshua Aldrich is the man with plan because help you he most definitely can.

2026-06-12 via Tripadvisor
P
patriciamK4774AJ Family
10
Clean, friendly hotel with lots of amenities located in safe area near shopping center
Pros:

Hotel GM Emma was very warm, friendly and proactive. She was able to accommodate us with a last minute room switch (someone else orig made our resv) and we got to check in sooner. Room was clean, had so many amenities, good variety of breakfast food and indoor pool very nice! Friendly & hardworking hotel staff - Sergey & Cecil - enjoyed their company while relaxing & reading on lobby couch. Nice outdoor fire pit for socializing at night. Thank you for a great stay - wish it could've been longer 😃

2026-06-11 via Tripadvisor
2
289trk Family
10
Wonderful
Pros:

Since the end of September/beginning of October 2025, my husband and I have been living at the Home2 Suites by Hilton Norfolk Airport due to a water loss at our home. What we expected to be a short stay has turned into a much longer journey, and we may be here for another six months to a year. Because of that, this hotel has become more than just a place to stay—it has become our home.

The staff here have been absolutely amazing. Emma, the General Manager, is wonderful and truly cares about the guests and the property. Josh has been an incredible help throughout our stay and is always friendly, professional, and willing to go the extra mile.

When I had surgery, the kindness and support from the staff meant so much to me. They checked on me, offered help when needed, and showed genuine compassion during a difficult time. It is rare to find people who care so much about their guests.

Every front desk employee has been welcoming, patient, and helpful. No matter what we need, someone is always willing to assist with a smile. Living in a hotel for months at a time can be challenging, but this team has made it so much easier.

The only suggestion I would make is that the maintenance gentleman could really use some help. He works hard and does a great job, but one person can only do so much, especially at a busy property with long-term guests.

We are incredibly grateful for everyone at Home2 Suites. They have helped turn a very stressful chapter in our lives into something much more manageable. Thank you to Emma, Josh, the front desk team, and the entire staff for making us feel cared for and at home. We highly recommend this hotel to anyone staying in the Norfolk area.

2026-06-08 via Tripadvisor
K
Katherine solo_traveller us
9
Pros:

It was a very busy morning, lots of children helping themselves and staff had a hard time keeping up with the mess. If only parents would supervise their children better.

Cons:

See above

2026-06-08 via Nuitee
O
ornattam Family
10
The most amazing staff ever.
Pros:

So my family had a house fire, and our insurance company checked us into Home 2 Suites. I have got to say this is the most family-friendly place since we've been here. We got here in February. We are still here. It is now June, and I want to say Joshua from the front desk, Emma, Maya from housekeeping, Avery, Jeffrey, Francis, and Sergei have been the most amazing staff members. There are so many more that I can't list at this moment, but if I was ever in a situation like this again, I would definitely come back to Home 2 Suites.

Emma has the most amazing smile that can brighten up anyone's day. Josh is just an amazing all-around worker. I mean, he makes our day so much better, and Jeff and Avery and Francis are the best desk workers. Let's not forget Sergei, who just makes looking clean in the building look like it's a joy. The team here is absolutely amazing, and Maya gives you that special touch every time she comes to your room. Just an awesome team of workers.

2026-06-05 via Tripadvisor
L
Leah A. solo_traveller us
9
2026-06-04 via Nuitee
E
Excursion41179142741 Solo travel Norfolk, Virginia
10
Malae at the front desk is amazing!
Pros:

Want to give a huge shoutout to Malae for saving my stay. Some other guests were being incredibly loud, and Malae handled it flawlessly by moving me to a much quieter room and seamlessly taking care of the rate adjustments to make sure I was well taken care of. Outstanding customer service and highly professional! On top of the great service, the property features a really good gym that made the stay even better. Will definitely stay here again!

2026-05-28 via Tripadvisor
C
Charlotte couple us
10
Everything as expected
Pros:

convenient to the airport

Cons:

I liked everything

2026-05-12 via Nuitee
H
Happiness02062411554 Business
10
Wonderful business trip stay!
Pros:

The hotel was cheerful, clean, quiet, and comfortable.. everything I need from a business trip. The bed was the most comfortable bed I’ve ever slept in at a Hilton property and now I only want to book at Home2. Malae at the front desk was very kind, helpful, and professional. Also loved that there was a lamp with dimmer settings on the desk. Helped me wind down at the end of a long day. Can I give this hotel and stay an 11 out of 10? Seriously, I travel for a living and this was just a fantastic stay.

2026-04-22 via Tripadvisor
T
Trevon family_with_children us
4
Disappointed
Pros:

Located near our venue

Cons:

Room was not clean, there were stains on the linens/mattress and old food and other visible debris on the floors.

2026-04-18 via Nuitee
family_with_children us
9
2026-04-14 via Nuitee
L
Leah family_with_children us
6
Like the Central location, staff was very pleasant
Pros:

Suite

Cons:

Cloudy pool, dirty pull out sofa and always had plates or bowls or milk or food missing at breakfast

2026-04-10 via Nuitee
B
Brian family_with_children us
5
Pros:

comfortable bed, nice room

Cons:

We had to ask for toilet paper, kleenex, shower shoap, more towels-twice. Breakfast was poor-ran out of cereal and milk. garbage left in hallways.

2026-04-08 via Nuitee
J
Jamie family_with_children us
10
Thrilled with cleanliness and the breakfast was fabulous.
Pros:

Clean.
The smell of clean hit us as we walked in the front door. It was late and we had left our other booked hotel after finding bedbugs. We were exhausted and ready to sleep. Check in person was very kind and quick with getting us to our room efficiently.

Cons:

The smell of marijuana in front of the hotel was off-putting upon entering and exiting the building late at night and first thing the next morning. I realize there is little you can do about this.

2026-04-06 via Nuitee
J
jordangO2404FG Solo travel
10
5 Stars!
Pros:

The rooms were clean and the staff were very friendly. Enjoyed the TV and breakfast options as well.

2026-03-10 via Tripadvisor
S
Shakyra family_with_children us
10
Pros:

Love it came all way from Philly for track competition nationals we enjoyed ourselves this my son fist time at hotel we enjoyed it

Cons:

The cleanest kitchen area etc

2026-03-09 via Nuitee
K
Khaya family_with_children us
7
The stay was just for my daughter birthday and she enjoyed it so that’s all that matters!
Pros:

I liked the location and breakfast options.

Cons:

The pool was small and my room was different than what I expected.

2026-03-07 via Nuitee
C
Curtis solo_traveller us
9
Extremely comfortable and all amenities were functional however, hallway leading to the room had light debris on the flo
Pros:

The location was quiet and close to the different restaurants

Cons:

Non smoking in the inside but smoking should not be allowed just outside the main entrance

2026-03-04 via Nuitee
S
Summer solo_traveller us
8
Pros:

Property was clean and open and inviting

Cons:

Two issues the shower wasn’t cleaned and the head of the shower was rusty and you can see the build up. Also you provided shower gel and shampoo but no conditioner. I’ve been at other locations where they had all three. Just a suggestion to think about.

2026-03-02 via Nuitee