Home2 Suites By Hilton Jacksonville Airport

Hotels
•
Home2 Suites by Hilton
8.8 (889 reviews)
13475 Ranch Road , Jacksonville , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good shuttle service
Convenient location
Cons:
Parking fees
Noise from neighbors
Issues with cleanliness noted

Categories

Cleanliness
8.44
Many reviews mention cleanliness positively, but some noted issues with dirt or odors, warranting a slight deduction.
Service
9.41
Frequent praise for staff friendliness and helpfulness, indicating high service standards.
Location
9.45
Convenient location near the airport with easy access to amenities highlighted positively in multiple reviews.
Room Quality
8.9
Rooms were frequently described as clean, spacious, and comfortable, contributing to a strong score.
Amenities
8.43
Some amenities received mixed feedback; however, overall satisfaction with rooms and basic offerings.
Value for Money
8.39
Guests noted the parking fee as a downside, impacting the perceived value.
Food and Beverage
8.44
Breakfast options received mixed reviews; some guests felt it could be improved.
Overall Experience
8.91
Overall sentiment is positive with most guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:20

Property Description

Convenient Location
Located in the bustling North Jacksonville district, Home2 Suites By Hilton Jacksonville Airport offers easy access to top attractions such as Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX.

Modern Amenities
Enjoy complimentary WiFi, free shuttle service, and a 24-hour front desk at this 3-star hotel. Stay productive with the business center, keep fit at the gym, and take advantage of the convenient laundry service. Plus, rest easy with free private parking and a non-smoking property.

Nearby Attractions
Explore nearby sights like the Catty Shack Ranch Wildlife Sanctuary, Prime F. Osborn III Convention Center, and Florida Theatre. With Jacksonville International Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Home2 Suites By Hilton Jacksonville Airport for a seamless blend of comfort and convenience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.
Parking is $10/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 889 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
M
Melissa • solo_traveller • us
9
2026-06-27 • via Nuitee
J
Jessica • family_with_children • us
10
2026-06-26 • via Nuitee
J
Johannys • family_with_children • us
10
2026-06-26 • via Nuitee
B
Bethany • family_with_children • us
10
2026-06-26 • via Nuitee
S
Sara • couple • us
1
Too many homeless
Pros:

Homeless people staying at hotel

Cons:

Homeless at hotel

2026-06-23 • via Nuitee
E
enrique • couple • us
10
2026-06-22 • via Nuitee
C
Crystal Collier • couple • us
5
Pros:

Bed was comfortable

Cons:

Hair in shower. Toliet inside was not cleaned. Hair on towels. Smell in room

2026-06-22 • via Nuitee
S
Steven • solo_traveller • us
6
For someone to stay over overnight for the price is not bad. But I will definitely not stay there again based on it not
Pros:

Clean

Cons:

Not really any accommodations. The free breakfast in the morning was very small and plain. Pool location was not inviting. Gym area was not clean/maintain.

2026-06-19 • via Nuitee
H
Howington • solo_traveller • us
9
2026-06-17 • via Nuitee
G
Geraldine • couple • us
1
Not good at all
Cons:

It smelled bad!!!!

2026-06-16 • via Nuitee
E
enrique • couple • us
10
2026-06-16 • via Nuitee
R
Raishekia • couple • us
2
Cons:

My bathroom wasn’t clean. Someone’s hair was still left over in the shower.

2026-06-15 • via Nuitee
T
Terrance • solo_traveller • us
10
2026-06-15 • via Nuitee
A
Alexis • family_with_children • us
10
Awesome
Pros:

Located close to restaurants and shopping. Clean and spacious rooms, friendly staff, nice lounge area indoor and outdoor

Cons:

Unaware that you have to pay for parking

2026-06-14 • via Nuitee
B
Brenda • solo_traveller • us
9
2026-06-13 • via Nuitee
I
Isabella • solo_traveller • us
10
Pros:

Everything

Cons:

Nothinh

2026-06-08 • via Nuitee
V
Vikki • couple • us
10
Staff are all so wonderful
Pros:

Very clean and comfortable has everything that you need we really enjoyed are stay and are one bedroom suite

Cons:

People staying out in there cars all day with music playing

2026-06-08 • via Nuitee
D
Deborah • couple • us
7
2026-06-06 • via Nuitee
T
Terrance • solo_traveller • us
10
2026-06-06 • via Nuitee
K
Kalev • couple • us
5
will not return
Pros:

excellant and friendly staff

Cons:

thin walls, children next door to non children guests (i.e lots of screaming and thumping on the floor and walls). very noisy.

2026-06-06 • via Nuitee