Home2 Suites By Hilton Jacksonville Airport

Hotels
•
Home2 Suites by Hilton
8.8 (804 reviews)
13475 Ranch Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good shuttle service
Convenient location
Cons:
Parking fees
Noise from neighbors
Issues with cleanliness noted

Categories

Cleanliness
8.44
Many reviews mention cleanliness positively, but some noted issues with dirt or odors, warranting a slight deduction.
Service
9.41
Frequent praise for staff friendliness and helpfulness, indicating high service standards.
Location
9.45
Convenient location near the airport with easy access to amenities highlighted positively in multiple reviews.
Room Quality
8.9
Rooms were frequently described as clean, spacious, and comfortable, contributing to a strong score.
Amenities
8.43
Some amenities received mixed feedback; however, overall satisfaction with rooms and basic offerings.
Value for Money
8.39
Guests noted the parking fee as a downside, impacting the perceived value.
Food and Beverage
8.44
Breakfast options received mixed reviews; some guests felt it could be improved.
Overall Experience
8.91
Overall sentiment is positive with most guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:20

Property Description

Convenient Location
Located in the bustling North Jacksonville district, Home2 Suites By Hilton Jacksonville Airport offers easy access to top attractions such as Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX.

Modern Amenities
Enjoy complimentary WiFi, free shuttle service, and a 24-hour front desk at this 3-star hotel. Stay productive with the business center, keep fit at the gym, and take advantage of the convenient laundry service. Plus, rest easy with free private parking and a non-smoking property.

Nearby Attractions
Explore nearby sights like the Catty Shack Ranch Wildlife Sanctuary, Prime F. Osborn III Convention Center, and Florida Theatre. With Jacksonville International Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Home2 Suites By Hilton Jacksonville Airport for a seamless blend of comfort and convenience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.
Parking is $10/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 804 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
J
Jeanne • couple • us
10
2026-03-25 • via Nuitee
C
Clark • extended_group • us
10
2026-03-25 • via Nuitee
K
Kristine • family_with_children • us
10
It was great!
Pros:

The room we got was bigger than expected. That was a great surprise.

Cons:

Breakfast options were very limited

2026-03-22 • via Nuitee
D
Damara • solo_traveller • us
10
I would stay at this property again.
Pros:

Friendly customer service. Cleanliness of the property .

Cons:

N/A

2026-03-17 • via Nuitee
U
Ursula • solo_traveller • us
9
Very nice staff
Pros:

Proximity to Airport

Cons:

Nothing

2026-03-16 • via Nuitee
S
Sandy • family_with_children • us
10
2026-03-09 • via Nuitee
J
JaLexis • extended_group • us
10
10/10 I do recommend!
Pros:

The hotel was beautiful. The beds were comfy, the staff were very friendly and helpful.

Cons:

The pond near the hotel had a little sewer smell

2026-03-08 • via Nuitee
C
carlton • couple • us
10
2026-02-23 • via Nuitee
M
Moresby • extended_group • us
10
Pros:

Todo

Cons:

Nada

2026-02-09 • via Nuitee
B
Bergeron • solo_traveller • us
8
No Free Parking
Pros:

Great location.

Cons:

I didn't care for how thin the floors are between each other. I could hear every step from the room above me. I also didn't like the fact I had to pay for parking to stay there.

2026-01-30 • via Nuitee
F
Forbes • family_with_children • us
10
2026-01-26 • via Nuitee
C
Charlotte • couple • us
10
2026-01-26 • via Nuitee
A
Andrea • couple • us
10
Great overnight on a long roadtrip
Pros:

Location …it was perfect for our trip.

2026-01-23 • via Nuitee
N
Nickolas • family_with_children • us
10
2026-01-23 • via Nuitee
M
MIRANDA • couple • us
9
2026-01-22 • via Nuitee
A
Anastaia • family_with_children • us
1
2026-01-21 • via Nuitee
L
Lisa • family_with_children • us
7
It was great other than problem neighbors
Cons:

Neighbors complaining about my grands being loud and calling office.several times it wasn't even us.i heard noise and my grands were asleep

2026-01-20 • via Nuitee
H
Heck • family_with_children • us
10
The girl behind the counter was so sweet and helpful,and the maintenance man was as well.
Pros:

Breakfast was so so

Cons:

Breakfast

2026-01-19 • via Nuitee
M
Mayda • solo_traveller • pr
1
2026-01-19 • via Nuitee
K
Kenya • family_with_children • us
9
Overall our stay was great.
Pros:

The location was around shopping centers and restaurants. The staff were extremely friendly and helpful.

Cons:

The room had a small odor.

2026-01-19 • via Nuitee