Home2 Suites By Hilton Jacksonville Airport

Hotels
•
Home2 Suites by Hilton
8.8 (915 reviews)
13475 Ranch Road , Jacksonville , US
+1 904-518-5899

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good shuttle service
Convenient location
Cons:
Parking fees
Noise from neighbors
Issues with cleanliness noted

Categories

Cleanliness
8.44
Many reviews mention cleanliness positively, but some noted issues with dirt or odors, warranting a slight deduction.
Service
9.41
Frequent praise for staff friendliness and helpfulness, indicating high service standards.
Location
9.45
Convenient location near the airport with easy access to amenities highlighted positively in multiple reviews.
Room Quality
8.9
Rooms were frequently described as clean, spacious, and comfortable, contributing to a strong score.
Amenities
8.43
Some amenities received mixed feedback; however, overall satisfaction with rooms and basic offerings.
Value for Money
8.39
Guests noted the parking fee as a downside, impacting the perceived value.
Food and Beverage
8.44
Breakfast options received mixed reviews; some guests felt it could be improved.
Overall Experience
8.91
Overall sentiment is positive with most guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:20

Property Description

Convenient Location
Located in the bustling North Jacksonville district, Home2 Suites By Hilton Jacksonville Airport offers easy access to top attractions such as Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX.

Modern Amenities
Enjoy complimentary WiFi, free shuttle service, and a 24-hour front desk at this 3-star hotel. Stay productive with the business center, keep fit at the gym, and take advantage of the convenient laundry service. Plus, rest easy with free private parking and a non-smoking property.

Nearby Attractions
Explore nearby sights like the Catty Shack Ranch Wildlife Sanctuary, Prime F. Osborn III Convention Center, and Florida Theatre. With Jacksonville International Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Home2 Suites By Hilton Jacksonville Airport for a seamless blend of comfort and convenience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.
Parking is $10/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

8.8
Based on 915 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
D
Darvin • family_with_children • us
8
Cons:

The coffee at breakfast was awful!!!
The food wasn’t very warm. Was good just not hot.

2026-10-31 • via Nuitee
G
Geoff • family_with_children • us
9
Pros:

Property was clean, good location near shopping centers and restaurants, staff was great.

Cons:

We had to pay $10/day to park

2026-10-30 • via Nuitee
J
James • couple • us
8
Nice clean hotel with a good staff
Pros:

Breakfast was okay, area is small when getting food.

Cons:

You have to pay extra for parking.

2026-10-30 • via Nuitee
T
Terry • family_with_children • us
10
2026-10-22 • via Nuitee
M
Marc Ros • couple • us
10
2026-10-22 • via Nuitee
E
enrique • couple • us
10
2026-10-19 • via Nuitee
E
enrique • couple • us
10
2026-10-19 • via Nuitee
M
Monica • couple • us
10
We enjoyed our stay @ Hiltons Home 2 Suites. It made our trip enjoyable and the STAFF was AWESOME!!
Pros:

Clean, close to airport and lots of restaurants, shopping, within a mile!

Cons:

Parking fee….but it wasn’t too crazy.

2026-10-19 • via Nuitee
P
Patricia • couple • us
8
It was good, except shower issues, which was big issue
Pros:

Staff was friendly, breakfast was good, area was clean

Cons:

We requested a handicapped bathroom, 1st one had a tub, no bars in it, was just larger, nothing safe for a handicapped person.

The 2nd one had a walk in, not roll in shower, 1 bar, no hand held water for showering and glass doors, definitely wasn’t handicappped. They did provide shower chair on request, however, shampoo and bath gel was behind the shower chair which a handicapped person could not reach and if they turned chair around they wouldn’t be able to shut water on & off.

2026-10-18 • via Nuitee
W
Wilfredo • extended_group • us
10
2026-10-17 • via Nuitee
S
Shannon • solo_traveller • us
7
Pros:

Had to pay to park at the hotel which is ridiculous because I paid to stay there, oh and when you paint a park then they charge you a processing fee and tax I had to do it on my phone I was the one processing it so why pay a processing fee when they did nothing I did all the work

2026-10-12 • via Nuitee
J
jones • solo_traveller • us
10
Pros:

Everything was great

Cons:

Paying for parking , should be free

2026-10-07 • via Nuitee
S
Stephen • solo_traveller • us
8
Nice affordable place, close to the Airport
Pros:

Very nice staff, super friendly and professional

Cons:

We went to the local Publix supermarket and there was armed law enforcement inside the store on patrol. No warm fuzzies there...lol.

2026-09-17 • via Nuitee
A
Angie • solo_traveller • us
10
The shuttle service was awesome
Pros:

Location and very clean

Cons:

Nothing

2026-09-14 • via Nuitee
A
Angela • couple • us
9
Na
Pros:

Na

Cons:

Na

2026-09-11 • via Nuitee
P
Paula • couple • us
7
2026-09-10 • via Nuitee
G
Garrett • family_with_children • us
8
2026-09-08 • via Nuitee
S
Sergio • family_with_children • us
10
2026-09-07 • via Nuitee
W
William • couple • us
10
Enjoy entire stay.
Pros:

The location to the Airport and Cruise Terminal

Cons:

No shuttle to ports

2026-09-07 • via Nuitee
M
Michael • couple • us
10
2026-08-27 • via Nuitee