Home2 Suites By Hilton Jacksonville Airport

Hotels
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Home2 Suites by Hilton
8.8 (852 reviews)
13475 Ranch Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good shuttle service
Convenient location
Cons:
Parking fees
Noise from neighbors
Issues with cleanliness noted

Categories

Cleanliness
8.44
Many reviews mention cleanliness positively, but some noted issues with dirt or odors, warranting a slight deduction.
Service
9.41
Frequent praise for staff friendliness and helpfulness, indicating high service standards.
Location
9.45
Convenient location near the airport with easy access to amenities highlighted positively in multiple reviews.
Room Quality
8.9
Rooms were frequently described as clean, spacious, and comfortable, contributing to a strong score.
Amenities
8.43
Some amenities received mixed feedback; however, overall satisfaction with rooms and basic offerings.
Value for Money
8.39
Guests noted the parking fee as a downside, impacting the perceived value.
Food and Beverage
8.44
Breakfast options received mixed reviews; some guests felt it could be improved.
Overall Experience
8.91
Overall sentiment is positive with most guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:20

Property Description

Convenient Location
Located in the bustling North Jacksonville district, Home2 Suites By Hilton Jacksonville Airport offers easy access to top attractions such as Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX.

Modern Amenities
Enjoy complimentary WiFi, free shuttle service, and a 24-hour front desk at this 3-star hotel. Stay productive with the business center, keep fit at the gym, and take advantage of the convenient laundry service. Plus, rest easy with free private parking and a non-smoking property.

Nearby Attractions
Explore nearby sights like the Catty Shack Ranch Wildlife Sanctuary, Prime F. Osborn III Convention Center, and Florida Theatre. With Jacksonville International Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Home2 Suites By Hilton Jacksonville Airport for a seamless blend of comfort and convenience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.
Parking is $10/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 852 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
S
Shanetra • couple • us
4
2026-05-23 • via Nuitee
D
Daniel • family_with_children • us
10
Pros:

The staff were helpful and the rooms were clean. We used it as a rest location before flying the next day.

2026-05-23 • via Nuitee
G
George • extended_group • us
10
Pros:

Good location, clean , and a friendly staff

2026-05-21 • via Nuitee
J
James • solo_traveller • us
10
Home 2 Suites Jacksonville fl Airport 13475 Ranch Rf
Pros:

Not only did they exceed my expectations they were ,professional and polite staff. Dewayne Kelly get 3 stars for his efforts.

2026-05-18 • via Nuitee
J
Jamella • solo_traveller • us
10
2026-05-18 • via Nuitee
G
Gettis • family_with_children • us
1
2026-05-18 • via Nuitee
T
Terrance • solo_traveller • us
10
2026-05-18 • via Nuitee
D
D2270PScarolynj • Friends getaway
10
Great Weekend ever
Pros:

CLASSMATES REUNION...They were on point.

2026-05-16 • via Tripadvisor
N
Nyasha • couple • us
9
We came in late and left early so I didn’t get to sample there meals but overall I enjoyed my time there. My daughter en
Pros:

It was lovely. The property was bordered with plants and there was a small pond I could see from my window. It’s neat and clean inside. A pile of Granny Smith apples at the reception desk. And like all home 2 it had the mini fridge and coffee maker
The staff were really kind and courteous. The shuttle service picked me up at the airport and the front desk waited patiently as I dug through my belongings to find
an ID. They answer my myriad of questions and intermittently asked if they could be of help showing concern when they saw us again.
I also like that the town is not too far away. There is a Walmart nearby and a string of food place around

Cons:

There seemed to have been doing some work on the street in front so entrances to the property and other properties around it from the Main Street was blocked. Hopefully that is a temporary problem only. I love there was a pond on the border of the property but it is not very appealing to look at. I guess that comes with age. I honestly can’t remember if there were utensils and plates but being the curious George I am I feel there may have been lacking something.

2026-05-16 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-05-14 • via Nuitee
K
Kirsten • solo_traveller • us
10
2026-05-11 • via Nuitee
S
Stephanie • extended_group • us
10
2026-05-07 • via Nuitee
T
Terell • family_with_children • us
10
Stay was great
Pros:

Breakfast was awes

Cons:

Didn't like that I had to Pay to park

2026-05-07 • via Nuitee
D
Danielle • family_with_children • us
5
Wish it were less disturbances
Pros:

Location proximity to destination. Nice area.

Cons:

There was a loud bumping for a full day/night from adjacent room.

2026-05-06 • via Nuitee
B
Berry Family Trips • extended_group • us
10
Pros:

Close to airport

Cons:

Construction

2026-05-06 • via Nuitee
C
coreybN9953CZ • Family
8
Excellent stay! Wonderful service!
Pros:

Enjoyed my stay. Great service at the front desk and from the manager. Room was clean and comfortable.

2026-05-03 • via Tripadvisor
S
Stephen • solo_traveller • us
8
Cons:

You have to pay $12 for parking

2026-05-02 • via Nuitee
S
Scott • solo_traveller • us
9
2026-05-01 • via Nuitee
B
belleo709 • Family
10
Home2 away from home ❤️
Pros:

We always look for a Home2 suites by hilton whenever we come here in florida for our stopovers going & coming back from New York. Staying at Home2 suites make us feel at home specially Dwayne at the front desk who checked us in. He was so accommodating & made us feel so welcome. Thank you

2026-04-30 • via Tripadvisor
T
Tylor • family_with_children • us
7
2026-04-29 • via Nuitee