Home2 Suites By Hilton Jacksonville Airport

Hotels
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Home2 Suites by Hilton
8.8 (819 reviews)
13475 Ranch Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good shuttle service
Convenient location
Cons:
Parking fees
Noise from neighbors
Issues with cleanliness noted

Categories

Cleanliness
8.44
Many reviews mention cleanliness positively, but some noted issues with dirt or odors, warranting a slight deduction.
Service
9.41
Frequent praise for staff friendliness and helpfulness, indicating high service standards.
Location
9.45
Convenient location near the airport with easy access to amenities highlighted positively in multiple reviews.
Room Quality
8.9
Rooms were frequently described as clean, spacious, and comfortable, contributing to a strong score.
Amenities
8.43
Some amenities received mixed feedback; however, overall satisfaction with rooms and basic offerings.
Value for Money
8.39
Guests noted the parking fee as a downside, impacting the perceived value.
Food and Beverage
8.44
Breakfast options received mixed reviews; some guests felt it could be improved.
Overall Experience
8.91
Overall sentiment is positive with most guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:20

Property Description

Convenient Location
Located in the bustling North Jacksonville district, Home2 Suites By Hilton Jacksonville Airport offers easy access to top attractions such as Jacksonville Zoo Gardens, Jacksonville Port Authority, and Amtrak Station-JAX.

Modern Amenities
Enjoy complimentary WiFi, free shuttle service, and a 24-hour front desk at this 3-star hotel. Stay productive with the business center, keep fit at the gym, and take advantage of the convenient laundry service. Plus, rest easy with free private parking and a non-smoking property.

Nearby Attractions
Explore nearby sights like the Catty Shack Ranch Wildlife Sanctuary, Prime F. Osborn III Convention Center, and Florida Theatre. With Jacksonville International Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Home2 Suites By Hilton Jacksonville Airport for a seamless blend of comfort and convenience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.
Parking is $10/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 819 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
R
Rinetta • solo_traveller • us
10
2026-04-25 • via Nuitee
B
Brina • solo_traveller • us
10
2026-04-24 • via Nuitee
J
Jorge E • family_with_children • us
10
Was comfortable, kind people.
Pros:

Clean, quiet

2026-04-23 • via Nuitee
S
Stephone • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-04-21 • via Nuitee
M
Masnik • couple • us
10
2026-04-20 • via Nuitee
M
Michael • couple • us
8
2026-04-20 • via Nuitee
C
Courtney • couple • us
10
2026-04-17 • via Nuitee
P
Patricia • family_with_children • us
1
Do not stay here
Pros:

The property itself was nice however I had a HORRIBLE incident occur.

Cons:

I had a serious incident occur which caused me to have a concussion from and nothing was helped or done about it at all! Within 10 minutes upon entering our room the medal pole separating the couch from the bedroom unattached from the ceiling and slammed into my face, almost hitting my 2 year old son. upon checkout we wrote incident reports and wasn’t offered any other help at all. Went to the ER and was diagnosed with a concussion. They were not concerned and I never heard anything back from them at all. Do not stay here!

2026-04-16 • via Nuitee
J
Jamie • solo_traveller • us
10
2026-04-14 • via Nuitee
E
Evan • solo_traveller • us
10
Pros:

Breakfast was great, room was clean and recently updated throughout the hotel.

Cons:

Parking fee. $200+ per night should include parking, not a $10 charge plus $2 convenience fee (more an inconvenience fee).

2026-04-13 • via Nuitee
W
Wifey T • solo_traveller • us
9
2026-04-13 • via Nuitee
P
Pilar • family_with_children • us
9
Clean, nice, meets your expectations for an overnight stay!
Pros:

They had a really nice breakfast with someone cooking delicious little egg dishes. Also, it is dog friendly!

2026-04-13 • via Nuitee
D
Dawn • extended_group • us
9
Pros:

Clean, safe feeling area. Friendly, helpful staff.

2026-04-09 • via Nuitee
O
Oscar Iván • solo_traveller • us
8
2026-04-08 • via Nuitee
A
Alisha • couple • us
10
2026-04-08 • via Nuitee
T
Terrence • couple • us
10
Pros:

This was the best it was best room I ever been in

Cons:

It’s nothing I didn’t like I love the suite that I had

2026-04-07 • via Nuitee
T
Terrence • couple • us
10
Cons:

I did get my king suite like I did the last time I booked and paid the same price

2026-04-07 • via Nuitee
D
Deborah • family_with_children • us
10
After a long day, slept very well.
Pros:

Laid out very well. Well lit parking.
Rooms had plenty of room for 5 adults.
Large microwave and frig. Well stocked kitchenette.

Cons:

Nothing

2026-04-05 • via Nuitee
K
karen • couple • us
10
2026-04-05 • via Nuitee
L
Latonya • family_with_children • us
1
Pros:

The property is beautiful smelled really nice.

Cons:

Checked into two rooms. First room had bugs and they were able to move to another room where the television wasn’t working but that issue was resolved. 2nd room not television signal and the air was blowing as a fan. After a 8 hour road trip this experience was very frustrating and unpleasant.

2026-04-05 • via Nuitee