OYO Hotel Betsua Vista Hermosa, Huatulco

Hotels
•
OYO AMER
7.6 (151 reviews)
1 Acacia 26, H, Crucecita, Oax, Santa María Huatulco, Oaxaca, 70989 , Santa María Huatulco , MX
52-4739800658

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Facilities

24-hour front desk
Wheelchair accessible
Smoke-free property

Review Highlights

Pros:
Good location
Friendly staff
Basic but clean rooms
Cons:
Dirty environment
No hot water
Inadequate amenities

Categories

Cleanliness
6.85
Comments about dirty conditions and inadequate maintenance.
Service
8.85
General positive sentiment regarding friendliness despite some negative experiences.
Location
9.35
Frequent praise for the hotel's convenient and quiet location.
Room Quality
7.35
Mention of basic rooms and some issues with outdated facilities.
Amenities
6.85
Comments on lack of basic amenities like ice and cups, adding to negative sentiment.
Value for Money
7.85
Mixed feelings about the price relative to the quality of stay.
Food and Beverage
5.85
Lack of food and beverage options led to dissatisfaction.
Overall Experience
7.85
General consensus on meeting expectations despite numerous drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:25

Property Description

Convenient Location
Enjoy the proximity to El Zócalo and Mercado Tres de Mayo within a 5-minute walk. Explore nearby attractions like Chahue Beach and Marina Chahue for a memorable stay.

Comfortable Accommodation
Relax in one of the 35 air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi. The private bathrooms with complimentary toiletries ensure a pleasant stay.

Nearby Attractions
Discover the beauty of Tangolunda Beach and La Entrega Beach just a few miles away. Be sure to visit Bocana del Rio Copalita Archaeological Zone for a glimpse into history.

Start your Huatulco adventure at OYO Hotel Betsua Vista Hermosa, Crucecita.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 151 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 5.85
Overall Experience: 7.85
L
López • family_with_children • mx
1
2026-03-28 • via Nuitee
C
Cuevas • family_with_children • mx
7
2026-03-27 • via Nuitee
L
Luis Angel • family_with_children • mx
7
El internet no sirve
Pros:

La habitación limpia y que tiene aire acondicionado

Cons:

El Internet del hotel no sirve lo reporte varias veces nunca pudieron arreglarlo

2026-03-25 • via Nuitee
H
Habana • family_with_children • mx
9
Pros:

Son muy amables; muy buena ubicación. Sin duda volvería a hospedarme

2026-03-18 • via Nuitee
G
Garcia Hernández • family_with_children • mx
10
La mejor opción para hospedaje
Pros:

La ubicación y la limpieza es de lo mejor, tiene aire acondicionado, diario te cambian las toallas y tienden las camas, son super honrados y muy atentos, muy pronto regresaremos.

Cons:

No hay estacionamiento, pero sobra lugar para estacionar en la calle, en general la zona es muy segura.

2026-03-14 • via Nuitee
M
Martin • family_with_children • ca
4
A 2 star property
Pros:

Location was good

Cons:

Beds were rocks, bathroom toilet seat was not good, the room looked very rough.

2026-03-10 • via Nuitee
R
Ruiz • family_with_children • mx
10
Pros:

Me encanta hospedarme aquí por la ubicación, las instalaciones están limpias, es confortable, la piscina limpia y adecuada para niños.

2026-02-28 • via Nuitee
S
Silvia • family_with_children • mx
10
Pros:

Buen servicio, buena relación calidad precio. La cercanía con el zócalo me pareció excelente.

Cons:

Solo el piso es algo resbaloso en las habitaciones si estas mojado, incluso el sanitario.

2026-02-12 • via Nuitee
K
Kathy • couple • ca
7
We stayed for 10 days. Bed, pillow linens very comfortable. Staff was very attentive to needs. Language barrier manage
Pros:

Proximity to restaurants, shops, stadium.
It was clean, room was spacious.

Cons:

Floor tiles very slippery if wet. Need to provide a bathroom floor mat. There wasn’t seating or room for seating around the pool. It would have been nice to have patio chair to sit on outside of the room.

2026-02-11 • via Nuitee
Y
Yenifer • extended_group • mx
9
bueno
Pros:

Me entregaron pronto la factura solicitada

2026-01-28 • via Nuitee
K
Kenia • family_with_children • mx
1
HORRIBLE NO TE QUEDES POR NADA DEL MUNDO
Pros:

Nada

Cons:

Todo, el hotel es horrible está en pésimas condiciones, esta sucio, lleno de moho. No cumple con lo establecido de sus instalaciones, no contaban ni con agua fria, no supieron resolver los conflictos y no fue el de mantenimiento

2026-01-28 • via Nuitee
D
David • family_with_children • ca
6
Decent budget hotel
Pros:

Clean and comfortable budget hotel in central location.

Cons:

Noisy.

2026-01-27 • via Nuitee
G
Gutiérrez Maya • family_with_children • mx
8
2026-01-25 • via Nuitee
T
Torres • family_with_children • mx
9
2026-01-23 • via Nuitee
R
Randy • family_with_children • ca
8
2026-01-23 • via Nuitee
J
James • couple • us
4
No frills, basic sleep unit. No view or daylight from window.
Pros:

Location

Cons:

We tried to check in at 2:45 and were told we had to come back at 3

2026-01-19 • via Nuitee
R
Rocio • family_with_children • mx
10
2026-01-19 • via Nuitee
J
Joel C • solo_traveller • us
10
Great
Pros:

Everything

Cons:

All Good

2026-01-15 • via Nuitee
M
Martin • couple • ca
8
Would stay again
Pros:

Good clean, basic hotel. Would stay here again. Good, quiet location.

2026-01-07 • via Nuitee
T
Tobbias • couple • fr
6
Pros:

L’emplacement

Cons:

Équipement vétuste. Carrelage cassé dans la chambre. Absence d’eau chaude.

2025-12-29 • via Nuitee