Tru by Hilton Asheville Blue Ridge Parkway

Hotels
•
Tru by Hilton
9 (535 reviews)
1500 Tunnel Road , Asheville , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Friendly staff
Good breakfast
Cons:
Inconsistent service
Some negative staff interactions
Storage issues in rooms

Categories

Cleanliness
9.46
Very clean rooms with positive mention across multiple reviews.
Service
8.43
Some staff were friendly while others displayed unpleasant behavior.
Location
8.97
Good location near attractions, but some issues with traffic.
Room Quality
8.92
Rooms were clean and comfortable, though some found storage options lacking.
Amenities
8.95
General amenities noted as good, but some issues with staff and pool usage.
Value for Money
9.41
Good value for the price considering cleanliness and amenities.
Food and Beverage
8.96
Breakfast noted as tasty, though location is not the best.
Overall Experience
8.93
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:15

Property Description

Modern Accommodations
Tru By Hilton Asheville East, NC offers comfortable non-smoking rooms with air conditioning and TVs, ensuring a relaxing stay for all guests.

Recreational Activities
Enjoy a refreshing dip in the seasonal outdoor pool or have a friendly game of billiards during your stay. The hotel's proximity to popular cycling areas provides guests with ample opportunities for outdoor adventures.

Convenient Location
Located near major attractions like Biltmore Estate and Harrah's Cherokee Center, the hotel provides easy access to must-see destinations in Asheville. With free WiFi, private parking, and a helpful 24-hour front desk staff, Tru By Hilton Asheville East, NC ensures a seamless and enjoyable stay for every visitor.

Book your stay now at Tru By Hilton Asheville East, NC for a memorable experience in Asheville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 535 reviews
Cleanliness: 9.46
Service: 8.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
B
Betty • family_with_children • us
9
Fresh and clean
Pros:

Clean and comfortable. Good breakfast!

Cons:

N/a

2026-05-14 • via Nuitee
D
Debbie • couple • us
10
2026-05-14 • via Nuitee
P
PATRICIA • family_with_children • us
9
Would stay again
Pros:

Cleanliness and very quiet

Cons:

No in room coffee makers or none available on our floor

2026-05-09 • via Nuitee
T
Toppa • couple • us
8
2026-05-04 • via Nuitee
A
Ashley • solo_traveller • us
8
Cons:

There are no coffee pots in the rooms

2026-05-04 • via Nuitee
R
Rhonda • couple • us
9
Perfect location for a retreat at The Cove
Pros:

Lobby area with TV and entertainment with comfortable seating. Great snack selection

Cons:

N/A

2026-05-01 • via Nuitee
T
Tracy • solo_traveller • us
10
Pros:

Great helpful staff! Supe clean! Beautiful quiet location and great value for price.

2026-05-01 • via Nuitee
H
Hobson • solo_traveller • us
10
Pros:

Everything about it

Cons:

The beds were to hard and very hurt full

2026-05-01 • via Nuitee
C
Courtney • solo_traveller • us
10
Great value, great location
Pros:

Great location, clean room. Gym.

Cons:

Sunday’s breakfast was better than Mondays

2026-04-29 • via Nuitee
P
Paul • solo_traveller • us
10
Excellent
Pros:

Aloud pets

2026-04-26 • via Nuitee
S
Santo • solo_traveller • us
8
Pros:

The shower and breakfast

Cons:

Small rooms for price paid.

2026-04-26 • via Nuitee
K
Kara • solo_traveller • us
10
Great stay and beautiful view.
Pros:

Room was very clean. My room overlooked the mountains which was very nice. Staff was pleasant and helpful. Would definitely stay again.

Cons:

No comments.

2026-04-23 • via Nuitee
K
Kristian • couple • us
6
Pros:

We enjoyed breakfast. The room was clean and comfortable.

Cons:

At check in, I requested to a late checkout of 1:30 in which the staff on shift stated that she would make a note for the housekeeper and morning shift. The next morning, I was informed that she did not make a note and they could not accommodate my request for a late check out, as there was no note and housekeeping needed to clean the room for upcoming guests. I asked if staff were able to accommodate the request and they stated they could not. I traveled for work and my schedule was interrupted by this error, as I was asked to vacate the room by 12:30.

2026-04-21 • via Nuitee
J
Janet • couple • us
8
Basic but good value
Pros:

Location, minimart

2026-04-20 • via Nuitee
M
Maurice • couple • us
9
Very good stay
Pros:

Clean and location

Cons:

Noise from rooms above

2026-04-15 • via Nuitee
A
ARIE • solo_traveller • il
8
2026-04-14 • via Nuitee
J
Jennifer • extended_group • us
10
Pros:

The room was clean and updated. Breakfast was good and so was the coffee. Young lady at the front desk was very nice and checking was seamless

2026-04-12 • via Nuitee
T
Tiffany • solo_traveller • us
9
2026-04-03 • via Nuitee
B
Brian • solo_traveller • us
10
Good location, very clean and would stay there again if I am in the area
Pros:

Left before breakfast was served. Great view from the hotel. Close to the interstate. Staff was polite and professional

Cons:

Very close to the highway and did not really sleep good due to being able to hear the traffic on the interstate.

2026-03-31 • via Nuitee
A
Angela • couple • us
9
2026-03-22 • via Nuitee