Tru by Hilton Asheville Blue Ridge Parkway

Hotels
•
Tru by Hilton
9 (505 reviews)
1500 Tunnel Road , Asheville , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Friendly staff
Good breakfast
Cons:
Inconsistent service
Some negative staff interactions
Storage issues in rooms

Categories

Cleanliness
9.46
Very clean rooms with positive mention across multiple reviews.
Service
8.43
Some staff were friendly while others displayed unpleasant behavior.
Location
8.97
Good location near attractions, but some issues with traffic.
Room Quality
8.92
Rooms were clean and comfortable, though some found storage options lacking.
Amenities
8.95
General amenities noted as good, but some issues with staff and pool usage.
Value for Money
9.41
Good value for the price considering cleanliness and amenities.
Food and Beverage
8.96
Breakfast noted as tasty, though location is not the best.
Overall Experience
8.93
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:15

Property Description

Modern Accommodations
Tru By Hilton Asheville East, NC offers comfortable non-smoking rooms with air conditioning and TVs, ensuring a relaxing stay for all guests.

Recreational Activities
Enjoy a refreshing dip in the seasonal outdoor pool or have a friendly game of billiards during your stay. The hotel's proximity to popular cycling areas provides guests with ample opportunities for outdoor adventures.

Convenient Location
Located near major attractions like Biltmore Estate and Harrah's Cherokee Center, the hotel provides easy access to must-see destinations in Asheville. With free WiFi, private parking, and a helpful 24-hour front desk staff, Tru By Hilton Asheville East, NC ensures a seamless and enjoyable stay for every visitor.

Book your stay now at Tru By Hilton Asheville East, NC for a memorable experience in Asheville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 505 reviews
Cleanliness: 9.46
Service: 8.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 8.93
L
Latriea • couple • us
10
We had a great time and will be back.
Pros:

Very clean and friendly staff.

Cons:

Everything was nice & the views were great.

2026-02-14 • via Nuitee
T
Travis • couple • us
10
2026-02-13 • via Nuitee
T
Travis • couple • us
10
2026-02-13 • via Nuitee
K
Kellie • couple • us
10
2026-02-13 • via Nuitee
T
Travis • couple • us
10
2026-02-13 • via Nuitee
S
Staci • couple • us
10
2026-01-24 • via Nuitee
A
Alina • couple • us
9
2026-01-23 • via Nuitee
C
Connie • couple • us
8
2026-01-19 • via Nuitee
L
Lori • couple • us
6
It did the job
Pros:

It was ok

Cons:

All packaged foods mostly.

2026-01-19 • via Nuitee
J
janice • family_with_children • us
8
We slept fine just disappointed.
Pros:

TV did not work. We discovered this after we were settled in bed ready to find a movie. Could not get anything to work on TV. We did call but there was no one in building that could solve our problem. We were offered to move to another room but we declined because we were in bed.

Cons:

For the TV to have worked.

2026-01-12 • via Nuitee
H
Hipp • couple • us
9
Pros:

Value for our money

Cons:

Nothing

2025-12-30 • via Nuitee
J
John • couple • us
8
2025-12-24 • via Nuitee
J
JEFF • couple • us
10
Pros:

Location

Cons:

Easy to navigate

2025-12-22 • via Nuitee
T
Thalia • extended_group • us
6
Nice and clean, in close proximity to where I needed to be.
Pros:

Very clean and friendly

Cons:

There wasn’t a closet or any place to store clothes

2025-12-07 • via Nuitee
T
Travis • couple • us
10
2025-12-06 • via Nuitee
T
Travis • family_with_children • us
10
Pros:

It's very clean

2025-12-06 • via Nuitee
M
Michael • couple • us
10
2025-12-06 • via Nuitee
B
Brenda • couple • us
10
2025-12-03 • via Nuitee
K
Keith • couple • us
8
Think the smoking problem was probably a one off event so I would try this hotel again in the future
Pros:

Room was clean and comfortable.

Cons:

Someone was smoking pot and cigarettes in next room or somewhere when we initially checked in and went to bed. It finally cleared sometime during the night.

2025-12-02 • via Nuitee
L
Linda • couple • us
10
2025-11-25 • via Nuitee