Home2 Suites By Hilton Memphis East / Germantown, Tn

Hotels
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Home2 Suites by Hilton
8.4 (121 reviews)
6811 TraVure South , Memphis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Delicious hot breakfast
Comfortable beds
Cons:
Poor cleanliness
Overpriced
Terrible breakfast
Closed pool

Categories

Cleanliness
7.15
Some reviews expressed concerns about dirty rooms and cleanliness issues.
Service
10
Staff was described as friendly and polite, providing good service.
Location
10
Location was frequently mentioned positively, felt safe and easy to access.
Room Quality
8.12
Rooms were described as small and there were issues with bedding.
Amenities
8.16
The pool was closed, and there were complaints about breakfast options.
Value for Money
7.11
Several reviews indicated the hotel was overpriced for what was provided.
Food and Beverage
7.14
The breakfast received negative feedback regarding quality and options.
Overall Experience
9.5
Overall experience was mixed but leaning towards positive with potential improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:57

Property Description

Modern Comforts and Convenience

Located just 19 km from the vibrant Stax Museum of American Soul Music, Home2 Suites By Hilton Memphis East / Germantown, Tn offers a seamless blend of modern comforts and convenience. With free WiFi, free parking, and a 24-hour front desk, this 3-star hotel ensures a stress-free stay.

Spacious and Well-Equipped Rooms

Each guest room at the hotel is thoughtfully designed to provide ultimate comfort, featuring amenities like a fridge for added convenience.

Convenient Location for Exploring

Situated near popular attractions such as the Fire Museum of Memphis and AutoZone Park, and just 15 km from Memphis International Airport, Home2 Suites By Hilton Memphis East / Germantown, Tn is the perfect base for exploring the best of Memphis.

Experience a seamless stay and book your room today at Home2 Suites By Hilton Memphis East / Germantown, Tn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 121 reviews
Cleanliness: 7.15
Service: 10
Location: 10
Room Quality: 8.12
Amenities: 8.16
Value for Money: 7.11
Food and Beverage: 7.14
Overall Experience: 9.5
M
Matthew • family_with_children • us
8
2026-01-19 • via Nuitee
T
Tamica • solo_traveller • us
8
Satisfied!
Pros:

Very clean very nice staff and excellent service

Cons:

Flat iron for hair I had forgotten mine but I also didn’t ask if they had one either.

2026-01-19 • via Nuitee
R
Reed • couple • us
10
2026-01-01 • via Nuitee
H
Harvey • couple • us
10
2025-12-17 • via Nuitee
A
Amanda • couple • us
5
I would consider giving this location another try if concerns were addressed and rectified
Pros:

Nice location- felt safe
Delicious hot breakfast
Friendly staff

Cons:

Garbage disposal in room had a foul odor

Hot water in shower was not strong, and shower head too high to reach it comfortably to adjust nozzle.
Water leaks onto floor during shower

2025-11-02 • via Nuitee
M
Mary • couple • us
8
Overall it was good.
Pros:

Location
Facilities

Cons:

The breakfast was terrible! The worst we have ever had in a hotel.

2025-10-27 • via Nuitee
E
Elizabeth • family_with_children • us
5
Pros:

The breakfast had lots of options. The big bed was comfortable. The location was perfect.

Cons:

The pool was no longer open- but I had talked to someone the day before who said it was. There wasn't any bedding for the pullout bed so we requested that and then they didn't bring any pillows. The pullout bed was not comfy.

2025-10-19 • via Nuitee
J
Jaymez
8
Pros:

Clean and decently priced for a premium experience. However my only complain is that the walls are a little too thin.

2025-10-13 • via Nuitee
K
Kyle • couple • us
9
2025-10-09 • via Nuitee
D
Daniel • couple • us
10
2025-10-07 • via Nuitee
L
Lee • couple • us
9
Cons:

The room was dirty. I had to clean the bathroom floor it was greasy and sticky. . The microwave was filthy. The shower floor needed cleaning with an abrasive cleaner like Ajax or Bonami. Everything else was great

2025-09-15 • via Nuitee
B
bryan • solo_traveller • us
7
Pros:

Location is good and it was clean

Cons:

Way over priced, rooms and beds to small

2025-08-18 • via Nuitee
R
Renee • friends
8
Pros:

Very much enjoy the property, but the weekend breakfast was lacking only one person to cover both hotels. Both pool and pool restroom needed to be cleaned

2025-08-17 • via Nuitee
D
Darin • family_with_children • us
9
2025-07-24 • via Nuitee
G
Greg
10
Pros:

The one young man who worked the front desk was polite and helpful.

2025-07-14 • via Nuitee
N
Nettie
10
Pros:

The location is excellent and easy to find if you have the complete address. However, MapQuest was unable to locate the location given in my itinerary. Please check your website and ensure your partners, such as Expedia, have the correct information.

2025-07-10 • via Nuitee
W
WILSON • couple • us
10
Pros:

Very clean

Cons:

Nothing

2025-07-08 • via Nuitee
D
Donna
10
Pros:

Overall my experience there at the hotel it was great, and the staff was staff was excellent to all my needs

2025-07-08 • via Nuitee
C
Carla
10
Visit again
Pros:

Beautiful and comfortable stay.

2025-07-07 • via Nuitee
B
brigitte
6
Pros:

The bathroom shower floors are stained!

2025-07-05 • via Nuitee