Oaks Cairns Hotel

Hotels
Oaks Hotels & Resorts
8.6 (2551 reviews)
59-63 Esplanade , Cairns , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small room size
Thin bath towels

Categories

Cleanliness
8.25
Generally clean, but some mentioned issues with bathroom towels being thin.
Service
9.05
Staff were super kind and accommodating, adding to a positive experience.
Location
9.05
Perfect location based on multiple positive mentions.
Room Quality
8.05
Rooms mentioned to be a bit small and some comfort issues.
Amenities
8.55
Amenities like the rooftop bar were praised, but booking is advised.
Value for Money
8.55
Generally a good value, though some found prices high at certain amenities.
Food and Beverage
8.65
Food at the rooftop restaurant well-reviewed, but price noted as a concern.
Overall Experience
8.65
Overall a lovely experience with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:12

Property Description

Prime Location on the Esplanade
Situated in the heart of Cairns, Oaks Cairns Hotel offers a convenient location just a short stroll away from the beachfront boardwalk, Cairns Esplanade Lagoon, and vibrant dining options. Perfect for those looking to explore the wonders of the Great Barrier Reef and lush rainforests.

Modern Accommodation and Dining
Experience comfort in our newly built hotel featuring spacious rooms and top-notch amenities. Indulge in delectable dishes at the rooftop restaurant and unwind with a cocktail at the stylish bar. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions and Entertainment
Immerse yourself in the local culture with attractions like Cairns Regional Gallery, The Center of Contemporary Arts, and The Cairns Civic Theater just a stone's throw away. With Cairns Airport in close proximity, your journey to relaxation begins as soon as you land.

Book now to enjoy a remarkable stay at Oaks Cairns Hotel.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit or debit card.

The name on the credit card used for the booking should correspond to the guest staying at the property.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2551 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.65
Overall Experience: 8.65
N
Natsuki couple jp
1
滞在から1週間ほど経っても全身の痒みに悩まされている。
Pros:

観光地に近い。歩いて行ける距離に観光スポットがあった。

Cons:

ベッドにおそらくダニが沢山おり、寝ている間に32箇所も刺された。きちんと掃除をして欲しい。

2026-02-14 via Nuitee
C
Cynthia family_with_children au
8
Overall a good place to stay if you are looking for something easy distance from food and the marina
Pros:

It was conveinient, comfortable enough and clean.

Cons:

We requested 2 single beds and they didn't have it available when we arrived. Additionally they mixed up my bookimg with someone else's and tried to get me to pay additional money.

2026-02-12 via Nuitee
J
Jason solo_traveller us
5
Awfully slow WiFi ruined an otherwise great place
Pros:

Location was great, with the lagoon pool & Esplanade right there, and close to CBD shops restaurants & Woolworths. Rooftop bar/restaurant was great to grab a drink. Bed was very comfortable.

Cons:

One huge negative: the WiFi was only 15 mbps! In both the room and the rooftop. That is too slow to stream video (it goes for 3 minutes then freezes so you have to relaunch app) or to do Teams calls, and even basic web surfing and loading any graphics on emails took forever. Anything under 50 mbps is simply unacceptable in the 2020s streaming era.

2026-02-12 via Nuitee
D
Dean couple au
10
2026-02-11 via Nuitee
吉澤 couple jp
10
最高!
Pros:

清潔な部屋で快適に過ごせた。スタッフの対応もとても丁寧でまた泊まりたいと思った。

Cons:

洗面所の水がなかなか流れなかった

2026-02-10 via Nuitee
D
Daniel couple au
10
Pros:

Staff were really nice 😊 location is great too

2026-02-09 via Nuitee
S
Steven family_with_children au
9
2026-02-09 via Nuitee
G
Gladys solo_traveller re
9
2026-02-08 via Nuitee
A
Annabel family_with_children gb
9
Cairns 2026
Pros:

What a fantastic hotel. The reception staff were great. Very friendly and replied promptly to my messages prior to our arrival. The hotel room was clean and comfortable. The location was excellent right on the esplanade. The icing on the cake...the roof top bar. Fantastic views.....would definitely recommend.

Cons:

Nothing

2026-02-08 via Nuitee
L
Leanne family_with_children au
8
Pros:

View and location was excellent, room was great, view from restaurant was amazing, everything was clean.

Cons:

Mattress was firmer than I like, Parking was confusing at first, breakfast included was average

2026-02-01 via Nuitee
M
Mark solo_traveller au
10
2026-01-31 via Nuitee
H
HO-HSIANG couple tw
10
2026-01-31 via Nuitee
J
Jacqui couple au
9
Great!!
Pros:

Location, value for money, staff, all good.

Cons:

Nothing

2026-01-30 via Nuitee
J
Jeruto couple au
2
2026-01-28 via Nuitee
F
Fernando couple hk
10
Pros:

Great location and excellent conditions

2026-01-28 via Nuitee
D
Demets extended_group au
9
Het ideale hotel voor een verblijf in Cairns.
Pros:

Het was een hele schone, mooie en rustige accommodatie met vriendelijk personeel en een lekkere keuken. Ik kan het alleen maar aanraden.

2026-01-27 via Nuitee
H
Hugh family_with_children au
8
2026-01-27 via Nuitee
S
Stephen couple au
10
2026-01-25 via Nuitee
S
SHOSUKE couple jp
10
2026-01-24 via Nuitee
S
Sally solo_traveller au
7
Pleasant
Cons:

Not the fault of the hotel, but was woken at 6:52am by hammer drilling in the shops below the hotel, and this continued for over an hour.

2026-01-23 via Nuitee