Oaks Cairns Hotel

Hotels
Oaks Hotels & Resorts
8.6 (2569 reviews)
59-63 Esplanade , Cairns , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small room size
Thin bath towels

Categories

Cleanliness
8.25
Generally clean, but some mentioned issues with bathroom towels being thin.
Service
9.05
Staff were super kind and accommodating, adding to a positive experience.
Location
9.05
Perfect location based on multiple positive mentions.
Room Quality
8.05
Rooms mentioned to be a bit small and some comfort issues.
Amenities
8.55
Amenities like the rooftop bar were praised, but booking is advised.
Value for Money
8.55
Generally a good value, though some found prices high at certain amenities.
Food and Beverage
8.65
Food at the rooftop restaurant well-reviewed, but price noted as a concern.
Overall Experience
8.65
Overall a lovely experience with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:12

Property Description

Prime Location on the Esplanade
Situated in the heart of Cairns, Oaks Cairns Hotel offers a convenient location just a short stroll away from the beachfront boardwalk, Cairns Esplanade Lagoon, and vibrant dining options. Perfect for those looking to explore the wonders of the Great Barrier Reef and lush rainforests.

Modern Accommodation and Dining
Experience comfort in our newly built hotel featuring spacious rooms and top-notch amenities. Indulge in delectable dishes at the rooftop restaurant and unwind with a cocktail at the stylish bar. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions and Entertainment
Immerse yourself in the local culture with attractions like Cairns Regional Gallery, The Center of Contemporary Arts, and The Cairns Civic Theater just a stone's throw away. With Cairns Airport in close proximity, your journey to relaxation begins as soon as you land.

Book now to enjoy a remarkable stay at Oaks Cairns Hotel.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit or debit card.

The name on the credit card used for the booking should correspond to the guest staying at the property.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2569 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.65
Overall Experience: 8.65
S
Sandra solo_traveller nl
7
2026-03-07 via Nuitee
S
Suberia family_with_children au
5
Pros:

Enjoyed food and view at resturant

Cons:

Not having any body wash in shower as it was empty.

2026-03-07 via Nuitee
J
Jessryl couple au
8
2026-03-06 via Nuitee
S
SHINYA couple jp
6
2026-03-05 via Nuitee
S
Susan solo_traveller au
10
I always feel welcome safe and happy in this hotel. Always clean and staff lovely
Pros:

Fresh and clean

Cons:

Nothing

2026-03-05 via Nuitee
M
Michelle couple ch
10
2026-03-05 via Nuitee
A
Agnese solo_traveller it
9
2026-03-04 via Nuitee
E
Elise couple au
5
Cons:

It took the staff a ridiculous amount of time to do simple check in procedures, they couldn’t clearly explain where the car park was, instructions were confusing, unhelpful all together

2026-03-04 via Nuitee
Z
Zsófia solo_traveller hu
10
Perfect
Pros:

Fantastic hotel, big hotel room, nice view. Super nice hotel staff. In the central, close to the Ferrys.

Cons:

-

2026-03-03 via Nuitee
S
suze couple nl
7
2026-03-02 via Nuitee
M
Mei couple cn
8
2026-03-02 via Nuitee
L
Liehr family_with_children de
8
Pros:

Sehr gute Lage .
Das Personal war sehr hilfsbereit.
Ich habe phantasisch geschlafen.

2026-02-28 via Nuitee
R
Rosie solo_traveller au
10
Staying at oak was pleasure experience everyone was very welcoming looking forward to my next stay
Pros:

I didn’t stay for breakfast as had to push on
The stay was very pleasant

Cons:

Nah overall all good

2026-02-28 via Nuitee
J
jesus couple es
2
Fatal… inaceptable.. patetico
Pros:

La ubicación

Cons:

Habitación con poca luz (pide una executive con dos ventanas con vistas a la calle); me adjudicaron una con vista a un patio muy ruidosa (grupo de aire acondicionado)!

2026-02-28 via Nuitee
J
James family_with_children au
9
2026-02-26 via Nuitee
C
Ciseau family_with_children au
10
Pros:

Location, cleanliness and great staff

Cons:

The level 5 bar restaurant looks a little ordinary for a hotel in absolute prime location

2026-02-24 via Nuitee
S
Sjögren solo_traveller au
8
Great place
Pros:

Great room.

Cons:

No view

2026-02-23 via Nuitee
C
Charlotte extended_group au
10
Pros:

Lovely and clean, plus the rooftop bar/restaurant made it so much easier to have a relaxing holiday knowing we could pop up for beautiful food

2026-02-23 via Nuitee
I
Irina couple ru
10
Однозначно Да
Pros:

Отель располагается в самом центре набережной Все в шаговой доступности и куча ресторанов на любой вкус и кошелек, магазины (в том числе продуктовые и алкогольные) Китайский рынок с фуд кортом. До пирса (чтобы поплыть на ББР пешком 5-6 мин). Прям на против отеля много газовых барбекюшниц с зонами для еды. Сам номер чистый, без посторонних запахов. Белье и полотенца чистые, кофемашина чай, кофе. На верхнем этаже завтракали вкусно и быстро. Однозначно рекомендую!

Cons:

Нет такого

2026-02-23 via Nuitee
R
Rebecca couple gb
10
Fantastic location in a friendly immaculate location for exploring Cairns
Pros:

The location is perfect - the lagoon, esplanade, marina & night market all within minutes.
A lovely receptionist ensured a friendly and smooth check in.
The rooms were clean and well presented
The roof top bar was fabulous with friendly helpful staff
Definitely would recommend and use again if ever fortunate to travel to Oz again!

Cons:

Cannot fault our stay

2026-02-22 via Nuitee