Comfort Inn & Suites Waller

Hotels
•
Comfort
8.2 (377 reviews)
39502 US Hwy 290 , Waller , US
+1 936-372-5854

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Convenient location near amenities and Prairie View University
Many reports of clean rooms and comfortable beds
Friendly/helpful staff in multiple reviews
Accessible pool and enjoyable breakfast for several guests
Cons:
Inconsistent service (front desk absent/unresolved maintenance)
Occasional cleanliness issues (dirty sheets/pillowcases)
AC and WiFi problems reported in some rooms
Breakfast quality inconsistent; at least one serious complaint
Broken pool equipment and missing EV charger

Categories

Cleanliness
7.8
Generally reported as very clean in many reviews ("very clean", "clean and spacious"), but several guests reported dirty sheets/pillowcases and one report asserting breakfast caused sickness — mixed cleanliness impressions lower the score slightly.
Service
7.5
Mixed service: multiple guests praised very friendly and helpful staff, while at least one guest described the staff as "horrible" with a missing front-desk attendant for hours and unresolved maintenance requests; overall service is uneven.
Location
9.7
Location is a consistent strength: close to amenities, Bucees, Prairie View University, quiet despite highway — repeatedly praised for convenience and safety.
Room Quality
8
Rooms often described as comfortable with good beds and hot showers, but some guests reported poor AC performance (couldn't get below 71°F) and uncomfortable pillows/beds for a few — generally good with some notable issues.
Amenities
7.6
Amenities are mixed: accessible pool and useful offerings noted, but complaints include broken pool ladder/handicap chair, no EV charger, and at least one room with non-working WiFi — functional but inconsistent.
Value for Money
8
Several guests called the stay affordable or decent value, though one guest felt the price was too high for quality — overall perceived as fair value with some expectations of lower pricing.
Food and Beverage
8
Breakfast sentiment varies: some found breakfast delicious and well prepared (including early gameday service), while others reported poor breakfast quality or illness and limited selection — overall acceptable but inconsistent.
Overall Experience
9
Most guests reported fine to excellent stays ("overall an excellent stay", "very enjoyable and comfortable stay"), with a subset experiencing significant problems; overall stays tend toward positive, balancing the negative outliers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Modern Amenities
Comfort Inn & Suites in Waller offers a range of modern amenities for a comfortable stay, including air conditioning, flat-screen TVs, and free WiFi throughout the property.

Convenient Facilities
Guests can enjoy the convenience of room service, a 24-hour front desk, and free private parking. The on-site snack bar and business area add to the overall convenience of the hotel.

Fitness Center and Shared Lounge
Stay active during your visit with the fitness center, or unwind in the shared lounge. Whether for business or leisure, Comfort Inn & Suites has something for every traveler.

Book your stay at Comfort Inn & Suites for a relaxing and convenient experience in Waller.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 377 reviews
Cleanliness: 7.8
Service: 7.5
Location: 9.7
Room Quality: 8
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9
G
Gloria • extended_group • us
3
Never again
Pros:

Location

Cons:

Room was dirty, walls had splatter and they was a used toothpick left in bath on top of soap dispenser. Couch was stained and dirty. Bed was so uncomfortable you can feel the springs...I had to lay the opposite way just to get a little more cushion.

2026-11-05 • via Nuitee
V
Victoria • couple • us
8
Overall great stay! The carpet is the hallways were a little eh, but the hotel room itself was nice.
Pros:

It was really clean, and staff were nice. Fast check in, and check out! Decent breakfast as well.

Cons:

The smell of the hallways was a little noticeable .

2026-11-02 • via Nuitee
A
Angela • couple • us
3
Horrible
Pros:

Staff was horrible....

Cons:

Staff was horrible.....front counter lady was missing for several hours. People were able to check in the air condition in the hall didn't work we had issues with the room there was no water pressure could barely take a shower. Breakfast was terrible everybody got sick. I would not recommend this hotel to nobody.

2026-10-29 • via Nuitee
E
Emillio • solo_traveller • us
4
Probably wont stay again, unless need be.
Cons:

Was hot! A/C did not go below 71, so our family slept very hot and were very uncomfortable. Did not get good sleep! Price should be $100 or under for the quality.

2026-10-26 • via Nuitee
A
Amy • extended_group • us
9
Pros:

The location was close to other amenities. It took just minutes to get our door dash. The room cooled down quickly and did not feel damp or have any odder. The bed was comfortable and the shower was hot!

2026-10-26 • via Nuitee
P
Pinzon • couple • us
10
Estancia muy confortable, limpieza profunda y desayuno delicioso!
Pros:

Tiene espacio para parquear Remolques de 40”
Todo está muy limpio y organizado, la cama muy cómoda, se descansa muy bien, el desayuno rico y bastante completo para el precio.

Cons:

Nada malo que decir!

2026-10-23 • via Nuitee
C
CURTIS • extended_group • us
10
overall an excellent stay.
Pros:

They had breakfast one morning at 5am on gameday.I thought that was a nice touch.

Cons:

I didn't have any real complaints other than they didn't make up the beds one day.

2026-10-23 • via Nuitee
N
Nakitta • couple • us
10
2026-10-17 • via Nuitee
N
Nancy • solo_traveller • us
8
The property was in a good area, food was ok, no WiFi in my room !
Pros:

The location was great and well lighted.

Cons:

The WiFi did not work in room 410. I contacted them 3 times about it and was advised that maintenance would come but no one ever did.

2026-10-12 • via Nuitee
G
Gray • solo_traveller • us
9
2026-10-12 • via Nuitee
B
Blanca • solo_traveller • us
9
Pros:

Very Friendly

2026-10-12 • via Nuitee
K
Katina • solo_traveller • us
7
Pros:

Location

Cons:

Breakfast

2026-10-12 • via Nuitee
J
JENNIFER • couple • us
10
2026-10-09 • via Nuitee
A
Alonso • extended_group • us
7
Stay was fine. I got done with the project but did not appreciate the fact that I couldn’t get credit for the last day
Pros:

Cleanliness

Cons:

A bit far from the project I was working on.

2026-10-08 • via Nuitee
H
Hall • couple • us
10
2026-09-15 • via Nuitee
G
Greg • solo_traveller • us
9
Great for a one night stay.
Pros:

The staff was great. The bed was comfortable. The location was quiet even next to a major highway.

Cons:

The breakfast selection was lacking.

2026-09-14 • via Nuitee
T
Tonya • couple • us
9
2026-09-13 • via Nuitee
R
robin • couple • us
10
Very clean n comfortable and close to where I had to go
Pros:

Very clean

Cons:

Nothing

2026-09-11 • via Nuitee
E
Eberhart • couple • us
8
2026-09-04 • via Nuitee
T
Tomari • extended_group • us
10
2026-09-03 • via Nuitee