Mercure Han-sur-Lesse

Hotels
•
Mercure
8.2 (3517 reviews)
Rue Joseph Lamotte 16 18 20 Rochefort , Han-sur-Lesse , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Cold pool
Noisy breakfast service
Cleanliness issues

Categories

Cleanliness
7.56
The room had dust on the walls and corners, indicating a need for better cleaning routines.
Service
8.53
The staff was friendly and accommodating, contributing positively to the overall experience.
Location
8.87
Great location near attractions and good dining options, enhancing the overall appeal.
Room Quality
8.52
Well-equipped and comfortable rooms were frequently mentioned in positive reviews.
Amenities
8.05
Amenities were satisfactory, though the pool was reported to be cold.
Value for Money
8.01
While the breakfast was busy, overall the experience was deemed worthwhile for the price.
Food and Beverage
7.86
Breakfast variety was good, but service was reported as sometimes chaotic.
Overall Experience
8.23
Guests enjoyed their stay and felt positive about the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:31

Property Description

Luxurious Accommodation
Mercure Han-sur-Lesse provides a luxurious stay with air-conditioned rooms featuring modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can also enjoy the convenience of a private bathroom with a shower and comfortable bed linen.

Dining Experience
Indulge in a delightful dining experience at the hotel's restaurant offering a variety of international cuisines. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available for guests to savor.

Leisure Activities
For outdoor enthusiasts, Mercure Han-sur-Lesse offers a range of activities including hiking and cycling in the picturesque surroundings of Han-sur-Lesse. After a day of exploration, unwind by taking a dip in the indoor pool or simply relax and enjoy the city views.

Book your stay at Mercure Han-sur-Lesse for a luxurious retreat amidst nature's beauty and exceptional hospitality.

Important information:

Our swimming pool is now accessible from 7am to 12am and from 1pm to 10pm without reservation.

To book a table in our restaurant, please go to Merlesse.be to check availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.2
Based on 3517 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.87
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.86
Overall Experience: 8.23
C
Chelsy • couple • be
7
Magnifique hôtel mais pas de chance
Pros:

L’hôtel en lui-même est super, belles chambres, bien placé, accueillant.

Cons:

Malheureusement nous n’avons pas eu de chance, la piscine était fermée pour maintenance le temps de notre nuit ( nous avions en effet choisi cet hôtel pour la piscine).

De plus encore une fois manque de chance il y avait un Afterwork à l’hôtel ce soir là. Ce qui n’est pas un soucis pour nous à la base. Mais nous aurions préféré que l’hôtel nous demande si nous étions là pour l’Afterwork comme ça nous n’aurions pas eu une chambre au 1er étage (au dessus de la réception ainsi que l’Afterwork) et nous avons donc entendu la musique jusqu’à 0:30 ainsi que les clients dans les couloirs.

2026-03-11 • via Nuitee
S
Sandrine • family_with_children • fr
8
Pros:

L'emplacement de l'hôtel.
Parking à proximité.
L'accueil souriant, juste expliquer qu'il faut badger lorsque l'on veut se servir de l'ascenseur, je n'ai pas l'habitude de fréquenter les hôtels.
Une petite explication serait bien venue 😉.

Cons:

Dommage que les viennoiseries étaient dures et ne semblaient pas du jour😞.

2026-03-11 • via Nuitee
V
vroom • extended_group • be
9
2026-03-10 • via Nuitee
E
Eric • solo_traveller • be
8
2026-03-09 • via Nuitee
B
Bota • family_with_children • be
8
Cons:

The elevator blocked with me inside,but it was fine in the end

2026-03-09 • via Nuitee
M
Mandemakers • family_with_children • nl
7
Een leuk en netjes hotel naast de grotten van Han
Pros:

Een leuk hotel netjes met voldoende faciliteiten. Gewoon niks mis mee.

Cons:

Eigenlijk voor 1 of 2 nachtjes helemaal niks. Als je er langer wil verblijven vond ik de kamers wat te klein. Maar dat is persoonlijk wat je fijn vind

2026-03-08 • via Nuitee
J
julien • couple • fr
8
2026-03-08 • via Nuitee
M
Marc • family_with_children • ma
8
Pros:

Location

Cons:

Piscine fermée pour entretien, aucune compensasion

2026-03-06 • via Nuitee
P
Passyray • family_with_children • be
9
2026-03-06 • via Nuitee
T
Tímea • couple • hu
8
Pros:

The pools and sauna:) it was very nice. the breakfast was amazing!

2026-03-05 • via Nuitee
T
Tímea • couple • hu
9
2026-03-05 • via Nuitee
V
Veerle • family_with_children • be
10
Pros:

Rustig , goeie bedden , leuk zwembad , vriendelijk behulpzaam personeel .

Cons:

Het 3 gangen menu in t restaurant.

2026-03-04 • via Nuitee
A
Alan • family_with_children • ca
6
C'est bien
Pros:

L'emplacement pour ceux qui vont faire la visite du grotte de han.

Cons:

La piscine était froide, personne ne répondait au téléphone à la réception, j'ai dû descendre pour commander du room service .

2026-03-04 • via Nuitee
P
Peter • family_with_children • nl
8
Pros:

Locatie

Cons:

Kamer te warm
Parkeren in Garage belachelijk duur
Niet gecommuniceerd

2026-03-04 • via Nuitee
F
Frank • couple • de
10
Very nice hotel wich is located within walking distance of the Domain of the Caves of Han.
Pros:

This was our first time visiting the Domain of the Caves of Han so I was looking for a hotel which was close to the attraction. What I really liked about the town where the hotel is located, parking is free from 18:30-09:00. The staff was really nice, friendly and helpful answering our questions. The room was nicely appointed and the beds were really comfortable. Over all the quietness of the room (facing the road) wa very quiet.

Cons:

Not knowing how the area was like, we booked the breakfast with the room. The buffett had a nice variety of foods, but for our trip I think 23 euros a person was a bit expensive. Tip for future travellers, right across the street is a grocery store where for about 15 Euros one can purchase bread, meat, chees and make your own breakfast in the room.

2026-03-02 • via Nuitee
S
Sem • family_with_children • nl
9
Aangenaam
Pros:

Goede bediening, mooie ligging

Cons:

Niks

2026-03-01 • via Nuitee
L
Laurent • family_with_children • ch
5
Wunderbarer Ort um nach einem Höhlenbesuch zu entspannen
Pros:

Ideal für einen Besuch in den Höhlen von Han

Cons:

Gastroangebot im Ort etwas dürftig - Restaurant im Hotel am Montag geschlossen

2026-02-26 • via Nuitee
E
Ezra • solo_traveller • nl
8
Pros:

Lekker geslapen, goede locatie, fijne prijs

Cons:

Parkeergarage was klein en onhandig. Rand van de deken op het bed was vies, maar het rook wel schoon.

2026-02-26 • via Nuitee
E
Edwin • family_with_children • be
8
2026-02-25 • via Nuitee
L
Locret • family_with_children • fr
8
2026-02-25 • via Nuitee