Mercure Han-sur-Lesse

Hotels
•
Mercure
8.2 (3804 reviews)
Rue Joseph Lamotte 16 18 20 Rochefort , Han-sur-Lesse , be

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Cold pool
Noisy breakfast service
Cleanliness issues

Categories

Cleanliness
7.56
The room had dust on the walls and corners, indicating a need for better cleaning routines.
Service
8.53
The staff was friendly and accommodating, contributing positively to the overall experience.
Location
8.87
Great location near attractions and good dining options, enhancing the overall appeal.
Room Quality
8.52
Well-equipped and comfortable rooms were frequently mentioned in positive reviews.
Amenities
8.05
Amenities were satisfactory, though the pool was reported to be cold.
Value for Money
8.01
While the breakfast was busy, overall the experience was deemed worthwhile for the price.
Food and Beverage
7.86
Breakfast variety was good, but service was reported as sometimes chaotic.
Overall Experience
8.23
Guests enjoyed their stay and felt positive about the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:31

Property Description

Luxurious Accommodation
Mercure Han-sur-Lesse provides a luxurious stay with air-conditioned rooms featuring modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can also enjoy the convenience of a private bathroom with a shower and comfortable bed linen.

Dining Experience
Indulge in a delightful dining experience at the hotel's restaurant offering a variety of international cuisines. Special dietary requests are catered to with vegetarian, dairy-free, and vegan options available for guests to savor.

Leisure Activities
For outdoor enthusiasts, Mercure Han-sur-Lesse offers a range of activities including hiking and cycling in the picturesque surroundings of Han-sur-Lesse. After a day of exploration, unwind by taking a dip in the indoor pool or simply relax and enjoy the city views.

Book your stay at Mercure Han-sur-Lesse for a luxurious retreat amidst nature's beauty and exceptional hospitality.

Important information:

Our swimming pool is now accessible from 7am to 12am and from 1pm to 10pm without reservation.

To book a table in our restaurant, please go to Merlesse.be to check availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.2
Based on 3804 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.87
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.86
Overall Experience: 8.23
S
Severin • solo_traveller • ch
5
Pros:

Die Hotelanlage ist sehr schön und gut ausgerüstet.

Cons:

Personal scheint sehr unmotiviert zu sein und schlecht ausgebildet.

2026-07-11 • via Nuitee
V
Virginie • family_with_children • fr
8
2026-07-11 • via Nuitee
D
De Potter • couple • be
9
Pros:

Personnel très gentil et excellent rapport qualité prix

2026-07-11 • via Nuitee
E
Eléonore • solo_traveller • fr
8
2026-07-11 • via Nuitee
L
Lonia • couple • nl
8
Mooi hotel voor een bezoek aan Han en de grotten.
Pros:

Ligging en hygiëne

Cons:

Het personeel was even vriendelijk.

2026-07-11 • via Nuitee
M
Marianne • solo_traveller • dk
10
Pros:

Så dejligt et sted🥰

Cons:

Standen, størrelse på værelset

2026-07-10 • via Nuitee
D
Daniele Pellegrino • solo_traveller • it
10
Il mio soggiorno
Pros:

La camera ampia e la colazione abbondante

Cons:

Il costo quotidiano per il cane e per il garage

2026-07-10 • via Nuitee
M
Myriam • family_with_children • ch
10
Wie immer, alles super!
Pros:

Es war alles wie immer super. Grosse Auswahl beim FrĂĽhstĂĽck, grosses Zimmer und Platz fĂĽr die ganze Familie mit Hund. Sehr ruhig und der Pool ist fĂĽr unere Kids jedes Mal ein Highlight. Wir waren bereits das 4. Mal in diesem Hotel.

Cons:

Nichts

2026-07-10 • via Nuitee
W
Walter • extended_group • be
10
Aanbevolen!
Pros:

Sf
Sfeer, rust, locatie dicht bij grotten

Cons:

All okay.

2026-07-09 • via Nuitee
M
Monica • solo_traveller • nl
8
I'll keep visiting for my business trips in the area
Cons:

More precise indications on where to have dinner in the surroundings when the hotel restaurant is closed

2026-07-07 • via Nuitee
J
Jan • couple • be
9
Zeer aangenaam en goed gelegen hotel
Pros:

Zeer aangenaam hotel met bijzonder vriendelijk personeel

Cons:

Er mankeerde iets aan de toiletspoeling

2026-07-07 • via Nuitee
S
Sebastien • couple • fr
8
C Ă©tait bien c est tout
Pros:

Proximité des grottes

Cons:

Pas de chaussons ou peignoir ou serviette pour la piscine.
Pas possible de manger le soir sur place événement privatisé et pas de solution de l’hôtel
24-25 € pour un petit dej je trouve ça très excessif

2026-07-07 • via Nuitee
S
steve • family_with_children • be
8
Ok
Pros:

Ontbijt lekker
Dichtbij grotten van Han

Cons:

Kamer mocht properder.
Vloer en stof werd in die 4 dagen niet weg gedaan.

2026-07-06 • via Nuitee
S
Sandra • solo_traveller • be
8
2026-07-05 • via Nuitee
S
Steven • solo_traveller • be
7
Pros:

De kamer en het zwembad

Cons:

Het ontbijt. Als er tot om 10u ontbijt wordt gegeven en er om 8.45u geen chocoladekoekjes en croissants meer zijn en die niet meer worden bijgevuld. Dat kan niet. Ook de tafels die vuil zijn worden niet afgekuist of opgeruimd.

2026-07-03 • via Nuitee
E
Elsa • couple • fr
6
Pros:

C'est le seul hĂ´tel qui propose un service complet mais pas Ă  la hauteur du prox

Cons:

Le prix de la chambre vue la prestation est cher en plus du prix du parking non compris et pas précisé dans la réservation, petit déjeuner très cher, la quantité ne fait pas la qualité, et peu de choix en réalité au niveau fromages, pains, et cuisson des oeufs... restaurant médiocre par rapport au prix exorbitant, service passable, heureusement que vous êtes seuls sur le secteur .

2026-07-02 • via Nuitee
R
Robrecht • solo_traveller • be
7
Pros:

Zwembad + ligging

Cons:

Het restaurant was tweemaal uitverkocht

2026-07-02 • via Nuitee
N
Nathalie • solo_traveller • be
8
beaucoup de bien mais peut mieux faire !
Pros:

les chambres l'accueil

Cons:

Le manque de personnel côté bar il faut attendre très longtemps avant d’être servis les tables ne sont pas débarrassées ni nettoyées et au petit déjeuner c'est pareil : plus de couteau ni de serviettes en papier ni en tissus pour tenir le pain . C'est vraiment dommage. Et je pense qu'il manquerait des casiers pour déposer ses vêtements à la piscine .

2026-07-02 • via Nuitee
L
Lorenzo • solo_traveller • it
10
Super!!!!!!
Pros:

Posizione ottima, pulito ed efficiente

Cons:

Poco parcheggio forse

2026-06-29 • via Nuitee
E
erwin • family_with_children • be
10
2026-06-29 • via Nuitee