Hôtel Le Neptune

Hotels
6.1 (479 reviews)
12 Rue de la Plage , Soulac-sur-Mer , fr

Children allowed
Pets allowed

Facilities

Restaurant
Terrace
Family rooms
Pets allowed
Fax/photocopying
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Pleasant breakfast
Cons:
Poor cleanliness
Disappointing service on some occasions

Categories

Cleanliness
4.29
Multiple comments indicate issues with cleanliness.
Service
7.27
Mixed sentiments with some positive feedback about service.
Location
7.81
Frequent praise for the convenient location near the beach.
Room Quality
5.26
Negative comments regarding room condition and amenities.
Amenities
5.79
Amenities received mixed reviews; improvements needed.
Value for Money
5.75
Rated as acceptable but with noted deficiencies.
Food and Beverage
6.8
Overall good feedback on breakfast, some complaints noted.
Overall Experience
5.86
Overall average experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:00

Property Description

Prime Location by the Beach
Located on the vibrant main street of Soulac-sur-Mer, Le Neptune is a mere 50 meters away from the inviting sandy beaches. Enjoy breathtaking sea views while dining on the terrace of the ground floor restaurant.

Comfort and Convenience
Stay connected with complimentary Wi-Fi in all guest rooms and unwind in the privacy of your own room with a personal bathroom. The hotel offers a delightful continental breakfast each morning and a lively brasserie-style restaurant and bar open daily during the summer season.

Explore with Ease
Step outside to find a charming pedestrian shopping street right at your doorstep. With Soulac-sur-Mer Train Station just 1.4 km away, Le Neptune ensures easy access to all the attractions the area has to offer.

Book your seaside getaway at Le Neptune now!

Important information:

Restaurant hours:
Open for breakfast, lunch and dinner every day from 1 April until 30 September.
From 1 October until 31 March, the restaurant is closed on Mondays.

Check-in and check-out times 01 October until 31 March:
Check-in: 12:00 until 19:00
Check-out: 08:00 until 11:00

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.1
Based on 479 reviews
Cleanliness: 4.29
Service: 7.27
Location: 7.81
Room Quality: 5.26
Amenities: 5.79
Value for Money: 5.75
Food and Beverage: 6.8
Overall Experience: 5.86
L
Laetitia couple fr
1
2026-02-23 via Nuitee
C
CASSANDRA solo_traveller fr
7
Pros:

Mis a part l’emplacement pas grand chose d’autres.

Cons:

Les lieux était pas ouf, zéro accueil j’ai dû téléphoner pour que l’on m’ouvre. La propreté on en reparlera

2026-01-19 via Nuitee
E
Eric solo_traveller fr
9
Pros:

Bien place sur rue vivante le soir.1 peu de bruit mais c est les vacances

Cons:

Douche trop petite,et robineterie 1 peu vieilotte ,faudrait investir .Mais a ce prix au 15 Août rien a redire

2026-01-19 via Nuitee
E
Estelle couple fr
8
Conforme à nos attentes
Pros:

Petit déjeuner au top.

2026-01-19 via Nuitee
J
Jeanine couple fr
9
2026-01-19 via Nuitee
M
Marie couple fr
6
Une nuit suffit... dommage
Pros:

L'emplacement pas trop mal car or Saison le petit déjeuner ils nous ont oublié.. rbs..et petit déjeuner ailleurs

Cons:

Le lit beaucoup trop dur mal dormi.. douche archaïque..trop vieillot

2026-01-19 via Nuitee
D
David solo_traveller fr
5
Pros:

Petit déjeuner correct

Cons:

Je pense qu'il faudrait faire quelques travaux de rafraichissement

2026-01-19 via Nuitee
M
Marie solo_traveller fr
6
Je savais ce qui m’attendait ……
Cons:

Arrière cours minable

2026-01-19 via Nuitee
E
EVELYNE extended_group fr
8
Weekend agréable à Soulac
Pros:

Petit déjeuner correct pour le prix
Hôtel très bien placé centre ville et près de la plage

2026-01-19 via Nuitee
M
Marie solo_traveller fr
6
Pros:

Bien

2026-01-19 via Nuitee
C
Cassandra family_with_children fr
7
2026-01-19 via Nuitee
G
GILBERT couple fr
9
Pros:

hotel bien placé a proccimité de la plage

2026-01-19 via Nuitee
S
Sylvie family_with_children fr
7
Très bien
Pros:

Pratique, 100 m de la plage

Cons:

Salle de bain, à ameliorer

2026-01-19 via Nuitee
B
Bruno couple fr
8
Séjour à SOULAC
Pros:

La tranquillité de la chambre, aucun bruit. Le grand lit est très confortable. Très proche de la mer.

Cons:

La vétusté de la chambre avec une douche exiguë sans thermostatique, un robinet du lavabo non fixé, quelques toiles d'araignées tuyaux apparents. Bric-à-brac devant la fenêtre donnant sur une terrasse.

2026-01-19 via Nuitee
E
Eric couple fr
10
super
Pros:

rapport qualité prix

2026-01-19 via Nuitee
T
Thierry solo_traveller fr
8
Bien pour un court séjour
Pros:

Rapport qualité prix
Chambre fonctionnelle

Cons:

Douche (pas de mitigeur, manque de pression)
Chambre côté rue assez bruyante le soir

2026-01-19 via Nuitee
K
Kevin + Emma family_with_children fr
1
Hôtel Insalubre - Ma Petite Fille Est Couverte De Piqûre De Punaise De Lit Sur Tout Le Corps
2026-01-19 via Nuitee
S
STEPHANIE couple fr
1
Pros:

La proximité de la plage de la Gurp

Cons:

Le froid dans les chambres

2026-01-12 via Nuitee
S
STEPHANIE family_with_children fr
1
Froid
Pros:

L’emplacement

Cons:

Pas de chauffage dans les chambres sous peine de faire disjoncter tout l’hôtel.
Nous n’avons pas dormi de la nuit

2026-01-12 via Nuitee
A
Alain couple fr
1
2026-01-12 via Nuitee