Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
24-hour security
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Accessible train station shuttle
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Small bathrooms
Limited food options

Categories

Cleanliness
8.68
The reviews indicate a very clean hotel with specific mentions of cleanliness in multiple reviews.
Service
9.35
Several reviews highlight friendly and accommodating staff, reflecting excellent service.
Location
9.39
The location is frequently praised, being close to city center and convenient.
Room Quality
8.84
While many rooms are mentioned as clean, some reviews noted smaller bathrooms and varied room quality.
Amenities
8.87
Basic amenities provided, but some reviews noted the absence of certain features like a restaurant.
Value for Money
8.83
Overall, reviewers feel the price is justified given the location and cleanliness.
Food and Beverage
7.88
Limited comment on food options; some complaints about the lack of restaurant facilities.
Overall Experience
9.35
Overall positive experiences reported, with multiple aspects contributing to satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 09:09

Property Description

Convenient Location
Located in Shumen, Otantik Shumen offers 3-star accommodation within close proximity to popular attractions like Madara Rider and Aquapark Blue Magic.

Comfortable Rooms
Each room at Otantik Shumen is thoughtfully equipped with modern amenities including a kettle, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony for guests to enjoy.

Exceptional Service
With a multilingual staff fluent in Bulgarian, English, and Turkish, guests can expect top-notch service and assistance at the 24-hour front desk.

Experience comfort and convenience at Otantik Shumen. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 974 reviews
Cleanliness: 8.68
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.35
V
Veselin • solo_traveller • bg
10
2026-03-08 • via Nuitee
C
Cumhur • solo_traveller • ch
10
Shumen için tam merkezi yerde heryere yürüme mesafesinde
Pros:

Fiyat Performans %100

2026-03-07 • via Nuitee
L
Lukas • solo_traveller • de
4
Cons:

Kein englisch sprechendes Personal.

2026-03-06 • via Nuitee
I
Ivan • couple • bg
9
2026-02-28 • via Nuitee
S
Sibel • solo_traveller • tr
9
2026-02-25 • via Nuitee
C
Cem • extended_group • tr
10
2026-02-13 • via Nuitee
S
Syuleyman • couple • bg
10
2026-02-11 • via Nuitee
O
ozan • couple • tr
10
2026-02-11 • via Nuitee
M
meltem • extended_group • tr
8
2026-01-30 • via Nuitee
A
Aleksandr • couple • bg
10
2026-01-27 • via Nuitee
Надежда • couple • bg
10
2026-01-25 • via Nuitee
Светлана • couple • bg
9
2026-01-24 • via Nuitee
Özkan • couple • tr
2
Berbat
Pros:

Maalesef hiçbir şeyi beğenmedim.

Cons:

Her zaman kaldığım bir otel, daha önce defalarca 10 puan vermişimdir. Ancak bu sefer tam bir rezaletti. Ben tek büyük yataklı bir oda tuttum. Kredi kartı bilgilerimi rezervasyonumu garanti ettim. Gece 01:30’da giriş işlemleri için resepsiyona geldiğimde. Klima arızası olduğu için çatı katında iki ayrı yataklı ona vereceğiz dediler. ( fakat bunu yemedim tabii ki) . Ben hangi odayı tuttuysan bana onu vermeniz gerekirdi. Eğer veremiyorsanız upgrade etmeniz gerekirdi. Ya da en azından bir özür dileyebilirdiniz. Bu da yetmezmiş gibi iki ayrı yataklı oda veriyoruz isterseniz birleştirebilirsiniz diyorsunuz. Hadi mağdur ettiniz bu duruma soktunuz ben gelmeden önce yatakları birleştirip çarşafı tek büyük çarşaf olarak değiştirebilirdiniz. Eşimle ayrı yatmak zorunda kaldım. Verdikleri odada tuvaletteki lağım kokusu odaya yayılmıştı . Tek kelimeyle benim için rezalet bir gece oldu .Gece çok geç geldiğim için ve erken çıkış yapacağım için uzatmak istemedim. Ancak bir daha tercih etmeyeceğim bir otel. Devamlı bir misafiri kaybetmiş oldunuz. Bu bir ders olur mu? Sanmam. Bir puan yerine iki puan vermemin tek sebebi ise otelin konumudur.

2026-01-23 • via Nuitee
R
Razvan • couple • ro
9
Pros:

Localizare in centrul orașului

Cons:

Staff-ul nu vorbește engleză

2026-01-21 • via Nuitee
F
Fatih • solo_traveller • tr
1
2026-01-20 • via Nuitee
E
Evsim • family_with_children • tr
8
2026-01-20 • via Nuitee
Z
ZEYNEP GOKCE • family_with_children • tr
10
2026-01-20 • via Nuitee
K
Kameliya • solo_traveller • bg
9
2026-01-20 • via Nuitee
G
Gence • family_with_children • tr
10
2026-01-19 • via Nuitee
A
ABDURRAHMAN • family_with_children • tr
10
2026-01-19 • via Nuitee