WoodSpring Suites Charlotte - University Research Park

Hotels
•
WoodSpring
9.6 (612 reviews)
7007 MacFarlane Blvd , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Dirty rooms
Bad customer service

Categories

Cleanliness
8.59
Dirty, roaches, and poor room maintenance.
Service
9.56
Mixed reviews; some staff were helpful, but there are complaints about bad customer service.
Location
10
Convenient location but some issues with access.
Room Quality
9.1
Inconsistent room quality, with issues described in multiple reviews.
Amenities
9.55
Basic amenities; some guests appreciated the ability to cook.
Value for Money
10
Affordable, but quality does not match the price in some cases.
Food and Beverage
10
Standard offerings; no specific complaints or praises.
Overall Experience
10
Mixed feelings, with both positive and negative experiences among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:42

Property Description

Convenient Location
Located within close proximity to popular attractions like Shoppes at University Place and PNC Music Pavilion, WoodSpring Suites Charlotte - University Research Park offers easy access to the best of Charlotte.

Comfortable Rooms
Each room at the hotel features a private bathroom with a bath or shower, ensuring a comfortable and relaxing stay for guests.

Nearby Landmarks
With key landmarks such as Bank of America Stadium and NASCAR Hall of Fame just a short distance away, guests can explore the vibrant city of Charlotte with ease.

Book your stay at WoodSpring Suites Charlotte - University Research Park for a memorable and convenient experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.6
Based on 612 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 9.55
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
Keisha • solo_traveller • us
7
2026-03-04 • via Nuitee
M
M • family_with_children • us
10
2026-03-04 • via Nuitee
M
Marcus • family_with_children • us
10
2026-03-02 • via Nuitee
C
Chris • couple • us
1
2026-03-01 • via Nuitee
A
Andrew • family_with_children • us
1
2026-02-28 • via Nuitee
L
La’Andra • couple • us
6
2026-02-24 • via Nuitee
A
Andrew • family_with_children • us
1
2026-02-24 • via Nuitee
L
Lakeshia • solo_traveller • us
1
2026-02-14 • via Nuitee
H
Hill • couple • us
1
I asked for a refund due to roaches
Pros:

The location

Cons:

It was roaches EVERYWHERE, even moved to another room and it had roaches

2026-02-10 • via Nuitee
W
Warren • solo_traveller • us
7
Pros:

Clean

Cons:

Smell of weed outside the hotel smoked by guest. Dog was barking at night while trying to sleep.

2026-01-31 • via Nuitee
F
Faith • couple • us
6
2026-01-28 • via Nuitee
L
Lucks • couple • us
1
2026-01-27 • via Nuitee
J
Jonathan • couple • us
1
no where on the site did it say there was a deposit or that it was going to be $200
Pros:

quiet

Cons:

wasn’t told about the deposit

2026-01-23 • via Nuitee
D
Denise • solo_traveller • us
1
Do not recommend. Never actually saw the room but lobby looked rough.
Pros:

Don’t know, never actually saw the room.

Cons:

Unable to get to the hotel until 11:15 and metal grate wall pulled down over front desk. Sign in lobby says that’s okay please use lobby phone to dial a certain extension but all you get is a fast busy signal. There was also another number listed but no answer with that one. Had to try and find another hotel at almost midnight. When I phoned the next morning they said no guarantee if you come past 11. Funny, doesn’t say that anywhere on the confirmation and why have a sign in the lobby with a number to call after hours.

2026-01-22 • via Nuitee
M
Meads • family_with_children • us
1
2026-01-21 • via Nuitee
T
Trinity • couple • us
1
2026-01-20 • via Nuitee
T
Trinity • couple • us
1
2026-01-20 • via Nuitee
J
Jose • couple • us
8
2026-01-20 • via Nuitee
S
Shelita • couple • us
1
Horrible bad customer service all around the board
Pros:

There was nothing to like about this property at all

Cons:

Very dirty room was not cleaned at all someone dirty socks was laying on the night stand when I got there….towels looked like they had been used and hung back up bathroom had pee all on the toilet and floor. Remote to tv wasn’t working NEVER AGAIN.

2026-01-20 • via Nuitee
L
Lori • couple • us
6
The staff were friendly and helpful.
Pros:

The building looked mice from the outside.

Cons:

Its a little out dated and has a musty smell.

2026-01-19 • via Nuitee