The Cole

Hotels
•
Sonder
8.8 (508 reviews)
2323 N. Palm Canyon Drive , Palm Springs , us

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Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent food and restaurant service
Cons:
Some noise issues
Limited housekeeping services

Categories

Cleanliness
8.68
Multiple reviews note cleanliness of the hotel and rooms.
Service
9.15
Friendly and helpful service mentioned; standard quality for this hotel tier.
Location
9.19
Good location mentioned in several reviews, appealing to guests.
Room Quality
8.64
Rooms described as comfortable and modern.
Amenities
8.47
Positive comments on the pool, but noise issues with the AC noted.
Value for Money
8.63
Reviews suggest good pricing relative to quality.
Food and Beverage
8.98
Restaurant received high praise for food quality and service.
Overall Experience
8.65
Guests report enjoyable stays with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:26

Property Description

Luxurious Oasis in Palm Springs

At The Cole, experience a blend of laidback lifestyle and vibrant pool parties at our oasis in Palm Springs. Enjoy lounging on poolside daybeds in the open courtyard or sipping on an "all-day" frozé at The Cole’s restaurant and bar.

Relaxation and Adventure Await

Unwind in guest rooms equipped with modern amenities or indulge in the 4-star experience with a hot tub. Let our staff assist you in exploring the area, from the nearby Palm Springs Aerial Tramway to the Melody Note Vintage thrift store just across the street.

Explore and Enjoy Palm Springs

Conveniently located near attractions like the Escena Golf Club and Ruth Hardy Park, The Cole is the perfect retreat after a day of adventure. Book now and immerse yourself in the charm of Palm Springs at Sonder l The Cole.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 508 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.65
M
Maria • couple • us
9
Good location. Comfortable room. No personnel on-site.
Pros:

Room was clean and comfortable. Location was good.

Cons:

Checking process. Nobody is on-site. Some people by the swimming pool at 10 pm were loud.

2026-03-06 • via Nuitee
A
Alan • couple • us
10
This modern design was so relaxing with its beautiful interior design
Pros:

It was a hidden gem .
With concrete walls the exterior discussed what we were about to experience

Cons:

All of stay was excellent

2026-03-02 • via Nuitee
K
Kelly • solo_traveller • br
7
Gostei da hospedagem , mas nem de longe pode ser chamado de hotel . Hotel precisa ter serviço de quarto e uma recepção .
Pros:

Achei boas as instalações .

Cons:

No booking fala que é um hotel , mas não é . Não tem serviço de quarto e não tem recepção .

2026-03-02 • via Nuitee
S
Sharon • couple • us
9
Pros:

Location, Staff.

Cons:

Towels were stained.

2026-03-01 • via Nuitee
A
Alberto • couple • us
10
2026-02-24 • via Nuitee
D
Darla G • family_with_children • us
8
2026-01-25 • via Nuitee
M
maria • couple • us
10
2026-01-21 • via Nuitee
M
Michael • couple • us
10
Relaxing
Pros:

Location. Clean rooms. Nice pool area. Restaurant was great.

Cons:

NA

2026-01-20 • via Nuitee
J
Joshua • solo_traveller • us
9
2026-01-19 • via Nuitee
A
Aby • couple • gb
6
2026-01-19 • via Nuitee
D
Dwayne • couple • us
10
Everything i need is there, I don't have to go anywhere else. Convineant, clean, and simple.
Pros:

The room was beautiful, and the bar, also the restaurants food was Devine.

Cons:

Nothing

2026-01-19 • via Nuitee
G
Georgina • couple • us
10
Pros:

errrrrrything

2026-01-19 • via Nuitee
J
Judy • solo_traveller • us
9
Pros:

I love the '60s theme with a modern twist that was carried throughout the entire property, including rooms. Everything was neat and clean. It felt upscale.

Cons:

The patio furniture could be replaced, and a few of the pillows could be replaced. When I was able to use the pool, everything I touched seemed to be broken.

2026-01-19 • via Nuitee
M
Mark & Theresa • couple • us
10
2026-01-19 • via Nuitee
G
Granados • solo_traveller • us
7
Quiet and relaxing
Pros:

The jacuzzi was really good. The temperature and jets were amazing

Cons:

Wish the AC in the room worked better. Also the toilet would rock side to side when you would use it

2026-01-14 • via Nuitee
O
Osvaldo • couple • us
9
Enjoyable and out of problems, again Freddie's is excellent if you like the French cuisine
Pros:

The hotel is great, nice toiletry. And a high point is the French restaurant (Freddie's) located next to the hotel. The food and the attention of the restaurant is superb.

Cons:

maybe the AC/heater is a little bit noise but minimum disturbance

2025-12-30 • via Nuitee
N
Noreen • couple • gb
9
Great stay in a lovely location
Pros:

Very friendly welcome. Good vibe, lovely rooms.

Cons:

Nothing

2025-12-20 • via Nuitee
G
Gerardo • couple • mx
8
Pros:

Las cortinas no cubren el total de las ventanas, y en las mañanas el sol entraba demasiado, pero todo lo demas estuvo excelente.

2025-12-07 • via Nuitee
Y
Yoshka • couple • us
5
Pros:

Het zwembad was fijn!

Cons:

Er was veel licht van buiten en geen goede raambekleding. We hebben uiteindelijk met vuilniszakken zelf de ramen dicht moeten plakken..
Er is geen receptie, housekeeping gaat alleen op aanvraag en er hangt niet echt sfeer in het hotel. Rondom het zwembad is het gezellig, maar verder is het een grijs gebouw en in het donker is het heel ongezellig en kil door de felle witte verlichting.. wij hebben daarom ook niet gezellig buiten kunnen zitten op ons balkon voor de kamer.

2025-12-07 • via Nuitee
S
Stanton • couple • us
10
2025-12-05 • via Nuitee