The Cole

Hotels
Sonder
8.8 (517 reviews)
2323 N. Palm Canyon Drive , Palm Springs , us

Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent food and restaurant service
Cons:
Some noise issues
Limited housekeeping services

Categories

Cleanliness
8.68
Multiple reviews note cleanliness of the hotel and rooms.
Service
9.15
Friendly and helpful service mentioned; standard quality for this hotel tier.
Location
9.19
Good location mentioned in several reviews, appealing to guests.
Room Quality
8.64
Rooms described as comfortable and modern.
Amenities
8.47
Positive comments on the pool, but noise issues with the AC noted.
Value for Money
8.63
Reviews suggest good pricing relative to quality.
Food and Beverage
8.98
Restaurant received high praise for food quality and service.
Overall Experience
8.65
Guests report enjoyable stays with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:26

Property Description

Luxurious Oasis in Palm Springs

At The Cole, experience a blend of laidback lifestyle and vibrant pool parties at our oasis in Palm Springs. Enjoy lounging on poolside daybeds in the open courtyard or sipping on an "all-day" frozé at The Cole’s restaurant and bar.

Relaxation and Adventure Await

Unwind in guest rooms equipped with modern amenities or indulge in the 4-star experience with a hot tub. Let our staff assist you in exploring the area, from the nearby Palm Springs Aerial Tramway to the Melody Note Vintage thrift store just across the street.

Explore and Enjoy Palm Springs

Conveniently located near attractions like the Escena Golf Club and Ruth Hardy Park, The Cole is the perfect retreat after a day of adventure. Book now and immerse yourself in the charm of Palm Springs at Sonder l The Cole.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 517 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.65
A
Alberto couple us
10
2026-04-18 via Nuitee
N
Nancy couple us
8
2026-04-15 via Nuitee
S
Simon couple be
10
Un petit hôtel charmant à Palm Springs pour Coachella
Pros:

Nous avons logé trois nuits pour notre venue à Coachella. The Cole et très bien situé dans Palm Springs, nous avons fait un petit changement de dernière minute lors de notre réservation j’ai donc dû appeler l’hôtel qui m’a accompagné avec un service excellent !

La chambre est spacieuse, tout est propre, bien insonorisé, confortable, un mauvais choix d’hôtel peut très vite ruiner une expérience comme celle-ci, nous sommes très contents d’avoir logé là-bas.

2026-04-14 via Nuitee
A
Alberto couple us
8
2026-04-12 via Nuitee
K
Kelsie couple us
10
The woman working at the Cole, Cassie, was great! She was very kind and helpful!
Pros:

The pool and the location and the friendly staff

Cons:

Nothing

2026-04-11 via Nuitee
O
Otway couple ca
7
Overall, enjoyed the vibe of the motel but the pool needs a good cleaning or retiling
Pros:

The bed was comfortable and area was quiet

Cons:

Not a fan of not having a front desk as being from out of country it causes issues with communication. Generally people don’t want to have issues checking in after they have travelled for hours.

2026-04-01 via Nuitee
S
Shireen couple us
9
Pros:

The king bed and pillows were very comfortable. Lovely pool area. Nicely remodeled with period pieces and decor!

Cons:

Ceiling in bathroom needed repairs. Arriving at the door without a person here was frustrating. But, next time, I will be more prepared!

2026-03-30 via Nuitee
B
Barbara couple us
5
Cons:

Dirty carpets

2026-03-30 via Nuitee
K
Karen couple gb
8
Great little place with a beautiful pool
Pros:

The pool was beautiful. Quiet area .
Bed was really comfortable and room was nice and cool when we arrived. Room was very clean and well equipped.

Cons:

Sorry the noise from the air con was just too loud . We had to turn the TV up louder to hear it and then was concerned we would be disturbing adjoining rooms.

2026-03-25 via Nuitee
A
Alberto couple us
9
2026-03-21 via Nuitee
M
Maria couple us
9
Good location. Comfortable room. No personnel on-site.
Pros:

Room was clean and comfortable. Location was good.

Cons:

Checking process. Nobody is on-site. Some people by the swimming pool at 10 pm were loud.

2026-03-06 via Nuitee
A
Alan couple us
10
This modern design was so relaxing with its beautiful interior design
Pros:

It was a hidden gem .
With concrete walls the exterior discussed what we were about to experience

Cons:

All of stay was excellent

2026-03-02 via Nuitee
K
Kelly solo_traveller br
7
Gostei da hospedagem , mas nem de longe pode ser chamado de hotel . Hotel precisa ter serviço de quarto e uma recepção .
Pros:

Achei boas as instalações .

Cons:

No booking fala que é um hotel , mas não é . Não tem serviço de quarto e não tem recepção .

2026-03-02 via Nuitee
S
Sharon couple us
9
Pros:

Location, Staff.

Cons:

Towels were stained.

2026-03-01 via Nuitee
A
Alberto couple us
10
2026-02-24 via Nuitee
D
Darla G family_with_children us
8
2026-01-25 via Nuitee
M
maria couple us
10
2026-01-21 via Nuitee
M
Michael couple us
10
Relaxing
Pros:

Location. Clean rooms. Nice pool area. Restaurant was great.

Cons:

NA

2026-01-20 via Nuitee
J
Joshua solo_traveller us
9
2026-01-19 via Nuitee
A
Aby couple gb
6
2026-01-19 via Nuitee