The Cole

Hotels
•
Sonder
8.8 (569 reviews)
2323 N. Palm Canyon Drive , Palm Springs , us

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Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent food and restaurant service
Cons:
Some noise issues
Limited housekeeping services

Categories

Cleanliness
8.68
Multiple reviews note cleanliness of the hotel and rooms.
Service
9.15
Friendly and helpful service mentioned; standard quality for this hotel tier.
Location
9.19
Good location mentioned in several reviews, appealing to guests.
Room Quality
8.64
Rooms described as comfortable and modern.
Amenities
8.47
Positive comments on the pool, but noise issues with the AC noted.
Value for Money
8.63
Reviews suggest good pricing relative to quality.
Food and Beverage
8.98
Restaurant received high praise for food quality and service.
Overall Experience
8.65
Guests report enjoyable stays with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:26

Property Description

Luxurious Oasis in Palm Springs

At The Cole, experience a blend of laidback lifestyle and vibrant pool parties at our oasis in Palm Springs. Enjoy lounging on poolside daybeds in the open courtyard or sipping on an "all-day" frozé at The Cole’s restaurant and bar.

Relaxation and Adventure Await

Unwind in guest rooms equipped with modern amenities or indulge in the 4-star experience with a hot tub. Let our staff assist you in exploring the area, from the nearby Palm Springs Aerial Tramway to the Melody Note Vintage thrift store just across the street.

Explore and Enjoy Palm Springs

Conveniently located near attractions like the Escena Golf Club and Ruth Hardy Park, The Cole is the perfect retreat after a day of adventure. Book now and immerse yourself in the charm of Palm Springs at Sonder l The Cole.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 569 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.65
A
Ana • couple • us
3
Good if you’re looking to arrive late at night
Pros:

The room was actually clean, which was not expected for the price so, the room was actually beyond good for the money.

Cons:

However, the rest was disappointing to pool, the lounging chairs, The area was not clean. I saw the garbage was flying all over the pool area and the pool itself is dirty.

2026-06-25 • via Nuitee
S
Shevon • couple • us
7
Pros:

Pricing

Cons:

The staff seemed to move slow at cleaning the rooms

2026-06-25 • via Nuitee
J
Jennifer • couple • us
10
2026-06-23 • via Nuitee
M
Michael • couple • us
10
2026-06-21 • via Nuitee
V
Vanessa • family_with_children • us
8
Pros:

The room was big and spacious. The bed was super comfy.

Cons:

Check in. Don’t like anything via phone(very impersonal). I love human interaction.

2026-06-20 • via Nuitee
K
Katerina • couple • us
10
Loved the place!
Pros:

Location is great very close to everything.many good places to eat nearby and it has a good restaurant on site.The place is designed nicely and the pool is very refreshing even in the hottest days of the summer.Staff is very helpful and check in super easy

Cons:

I can’t think of anything bad

2026-06-19 • via Nuitee
M
moreles • solo_traveller • us
10
2026-06-16 • via Nuitee
S
Suzan • solo_traveller • us
8
It was a nice stay but I just needed a good nights sleep before an early morning flight.
Pros:

I had to leave early morning so I missed breakfast. Very glad to have coffee in the room.

Cons:

The alarm clock went off in the middle of the night! I couldn’t get it off because I was so groggy from being awakened. I just had to find the outlet and unplug it!

2026-06-15 • via Nuitee
S
Saar • solo_traveller • il
10
2026-06-10 • via Nuitee
M
moreles • solo_traveller • us
10
2026-06-10 • via Nuitee
J
Janet • couple • us
9
It was the perfect place for our stay in Palm Springs.
Pros:

We loved the cute, clean and comfortable room. Enjoyed the heated pool and jacuzzi. Excellent dinner at restaurant (Freddie’s Kitchen) on site. Would definitely recommend to friends for a PS stay.

Cons:

Carpet in the room.

2026-06-08 • via Nuitee
T
Tracy • solo_traveller • us
8
Pros:

Very comfortable room.

Cons:

No lobby , check in was complicated. Codes for each entry to property . Shower very noisy. Water pressure was uneven.

2026-06-06 • via Nuitee
M
Martin • solo_traveller • us
9
2026-06-05 • via Nuitee
E
Edson • couple • us
9
Very nice time
Pros:

Nothing

Cons:

Everything was perfect

2026-06-05 • via Nuitee
C
Codrin Cristian • solo_traveller • de
8
2026-06-05 • via Nuitee
R
randy • solo_traveller • us
10
2026-06-03 • via Nuitee
T
Tina • couple • us
7
Clean and lots of places to sit outside. Really good for the price we got last minute.
Pros:

Small and cozy.

Cons:

There was a sock left behind in our room from a previous guest. Pool was very cold.

2026-06-02 • via Nuitee
N
Nertila • couple • us
10
2026-06-01 • via Nuitee
E
Emily • solo_traveller • us
10
Amazing place.
Pros:

The room was exceptionally clean, nice toiletries and comfortable bed. The staff goes above and beyond to make your stay as wonderful as possible.

Cons:

Everything was perfect!

2026-06-01 • via Nuitee
J
Jon • couple • us
7
Pros:

Spacious room. Parking was free and easy. Free EV chargers onsite.

Cons:

Noise from palm canyon.

2026-05-27 • via Nuitee