Straw Hat Tulum

Hotels
•
Independent
9.4 (76 reviews)
Av. Tulum Colonia Huracanes, Tulum, QROO, 77760 , Tulum , MX
52-954 138 9232

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Facilities

Express check-out
Free WiFi
Garden
Express check-in/check-out
Designated smoking area
Street parking
Wheelchair accessible
Snorkeling nearby
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Walkable
Easy checking
Cons:
Some lights on the hallway weren't turning on

Categories

Cleanliness
8.23
Some lights in the hallway weren't turning on when going through.
Service
9.7
Easy checking, reflecting a smooth service experience.
Location
9.24
Walkable, which enhances the location experience.
Room Quality
9.59
Standard quality for this hotel tier.
Amenities
9.62
Standard quality for this hotel tier.
Value for Money
9.58
Standard quality for this hotel tier.
Food and Beverage
9.63
Standard quality for this hotel tier.
Overall Experience
9.6
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:19

Property Description

Recreation Amenities and Garden View
Take advantage of bicycles for rent and enjoy the beautiful garden view at La Tulumeña.

Free Wi-Fi and Tour/Ticket Assistance
Stay connected with complimentary wireless internet access and get assistance with tours and tickets during your stay.

Express Check-in and Check-out
Experience convenience with express check-in and check-out services available at the hotel.

Indulge in luxury with pillowtop beds and rainfall showers. Unwind in one of the 13 uniquely decorated guestrooms.
Book now for a centrally located stay in Tulum, just a short drive from key attractions.

Important information:

Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 76 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.24
Room Quality: 9.59
Amenities: 9.62
Value for Money: 9.58
Food and Beverage: 9.63
Overall Experience: 9.6
F
Francisco • partner
8
Pros:

Some lights on the hallway weren't turning on when going trough

2025-08-01 • via Nuitee
A
Allen
10
Pros:

Walkable.

2025-07-21 • via Nuitee
A
Allen
10
Pros:

Easy checking.

2025-07-21 • via Nuitee
A
Anne • partner
8
Pros:

Hotel was in a perfect location as directly opposite the bus station with links to the airport. Very central with many surrounding bars and restaurants

2025-07-13 • via Nuitee
R
Rutvi
10
Pros:

Amazing property for the price. Full
Jungle vibe.

2025-04-25 • via Nuitee
O
OSCAR AUGUSTO • partner
6
Pros:

Buena ubicación,mal servicio ya que no tienen recepcionista,todo es asistencia “digital” vía whats. Por lo wue si tienes algún tema ño hay quien lo resuelva hatsa wue llegue alguien en un único horario de las 10pm a no se wue hora para atenderte.

2025-04-21 • via Nuitee
L
Lawrence
10
Pros:

Práctico

2025-04-03 • via Nuitee
E
erin
10
Pros:

Beautiful private rooms. Loved the outdoor shower in our room. It felt very private. Only thing is there is no front desk person which is a little weird but it’s easy once you figure it out virtually.

2025-02-16 • via Nuitee
M
M6987QSolivierl • Friends getaway
2
I got robbed in my room
Pros:

I went to Zamna and then, while I was away, someone with the keys got into my room and stole my Airpods. I was gone from 12:00 am to 4:00 am. Weirdly, my Airpods got disconnected from my iCloud at 1 am and where last located at Tulumena. The guy from the entrance ask me my room number as I left for the festival and I asked him how to get there.. he knew I was going to be away for a long time. It's really sad that this place wasn't secure and that I got robbed.

I wouldn't recommend this place. It it happened to me, it could happens to anyone

2025-01-21 • via Tripadvisor
C
Connor
8
Pros:

Had the opportunity to meet the owner manager and his wife, real nice people. Cosy place to hang your hat for the night. Would highly recommend.

2025-01-12 • via Nuitee
R
Robert
6
Tulum
Pros:

I did not like the self check in and no one at the desk our entire stay. Location was great and room was fine, however there is no TV or off street parking.

2024-12-01 • via Nuitee
V
Verified traveler
8
Pros:

It was a nice stay but if you’re looking for human interaction, you’ll rarely see it because services are done virtually

2024-11-29 • via Nuitee
J
Jose Fernando Souza
10
Pros:

Stayed at La Tulumeña for 9 and enjoyed it a lot! An amazing environment and set-up, bo-ho chic style, great drink options! Recommend it to everyone.

2024-11-14 • via Nuitee
K
Kourtney Alise • partner
10
Pros:

I booked here for a quick three day trip with my husband. It is a cute boutique hotel in the heart of Tulum Centro. It is clean and simple.

2024-10-31 • via Nuitee
J
john
8
Pros:

very convenient to ado bus station

2024-08-14 • via Nuitee
P
Peter
10
Pros:

Great location

2024-07-25 • via Nuitee
C
Cathy
10
Pros:

Lovely staff and great overnight for a great price. Thanks 🙏

2024-05-19 • via Nuitee
F
F7243JXamandat • Solo travel
6
Nice hotel but wouldn’t stay again as single traveller
Pros:

I stayed on my own. Didn’t feel massively safe. The lights in the corridors are on a timer and go off too soon. There is no lock on the door leading between the outside bathroom and the bedroom. Comfy bed. Limited storage. Nice breakfasts in restaurant.

2024-03-29 • via Tripadvisor
A
Amber
8
Pros:

Decent location. Right on the main road. A little noisy. Cold shower only. Bed is hard and you only have a very thin bedsheet to sleep with. The "garden view" is dirty and nothing pleasant to look at. The room was clean. Lightning was good. Higher price for what you get.

2024-03-23 • via Nuitee
T
Tariq
8
Pros:

It's a great location, for transportation, entrainment and food. The place is clean and inviting. However, the bathroom doors will be annoying. If you stay for long periods it will get on your nerves. Overall, I would still book again.

2024-03-10 • via Nuitee