Zago Hotel

Hotels
8.7 (1348 reviews)
579 Avenida Duque de Caxias Antigo Ibis , Lages , br

listing image 1
Show all photos
Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleaning
Weak breakfast options
Outdated facilities

Categories

Cleanliness
8.2
Multiple reviews indicated that the cleaning of rooms was inconsistent and left much to be desired.
Service
9.7
Generally positive feedback about staff being helpful and friendly, despite some negative mentions.
Location
9.7
Many reviews highlighted the central and convenient location of the hotel.
Room Quality
8.2
Reviews pointed out issues with comfort, outdated amenities, and noise.
Amenities
8.7
Generally good, though some mentioned lack of recent updates in equipment.
Value for Money
8.2
Concerns about pricing relative to the quality experienced, particularly with room standards.
Food and Beverage
7.7
Several comments stressed disappointment with breakfast options and quality.
Overall Experience
9.2
Despite various concerns, many guests expressed a willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:27

Property Description

Luxurious Accommodation
Zago Hotel in Lages offers a comfortable stay with air-conditioned rooms and free WiFi. Each room comes with a private bathroom, ensuring your privacy and convenience.

Delicious Dining Options
Indulge in authentic Brazilian cuisine at the hotel's restaurant. Enjoy a delightful culinary experience without having to leave the premises.

Exceptional Service
With multilingual staff available 24/7 at the reception, you can rest assured that your needs will be met promptly and professionally during your stay at Zago Hotel.

Book now to experience the perfect blend of comfort, convenience, and top-notch service at Zago Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: EEA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 1348 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 9.2
G
Guerra • solo_traveller • br
10
2026-07-18 • via Nuitee
A
Alex • solo_traveller • br
8
Pros:

Instalações

Cons:

Café poderia ser melhor

2026-07-18 • via Nuitee
J
Jonas • couple • br
8
2026-07-17 • via Nuitee
C
Celso Sergio • couple • br
8
Recomendo
Pros:

Da localização e do atendimento

Cons:

O box do banheiro é muito pequeno e o chuveiro é no teto o que é muito ruim. O piso é escorregadio e as toalhas são muito LIXAS

2026-07-15 • via Nuitee
P
Paulo Rogerio • solo_traveller • bn
8
2026-07-14 • via Nuitee
D
Douglas • solo_traveller • us
10
Really comfortable location, I’d stay again
Pros:

Really comfortable rooms, good location, superb breakfast

Cons:

No covered parking

2026-07-13 • via Nuitee
Z
Zuleica Regina De Souza • couple • br
8
2026-07-13 • via Nuitee
S
Silvestre • couple • br
4
2026-07-12 • via Nuitee
R
Roselene • solo_traveller • br
10
2026-07-11 • via Nuitee
H
Hauke • couple • de
9
2026-07-11 • via Nuitee
F
Francisco José • couple • br
8
boa experiência para uma parada rápida
Pros:

ok

Cons:

nada a reclamar

2026-07-10 • via Nuitee
M
MARCOS • couple • br
9
Ótimo custo benefício
Pros:

Localização e Custo x benefício

2026-07-10 • via Nuitee
J
Joni • solo_traveller • br
8
Uma Excelente opção em Lages
Pros:

O Hotel é muito bom, bem localizado, uma area ampla para estacionamento. Na manha um cafe bem completo. Recomendo a estadia.

2026-07-09 • via Nuitee
P
pedro • solo_traveller • br
8
Pros:

Limpeza, café da manhã

2026-07-08 • via Nuitee
A
ALBERTO • couple • br
7
Bom hotel de trânsito.
Pros:

Proximidade próxima a BR.

Cons:

Café da manhã simples para o valor da diária.

2026-07-07 • via Nuitee
R
Ritchaderson • solo_traveller • br
10
2026-07-06 • via Nuitee
L
Laísa • solo_traveller • br
10
2026-07-02 • via Nuitee
J
Jucélia • solo_traveller • br
10
Pros:

Muito bom!! 😃

2026-07-02 • via Nuitee
H
Hauke • couple • de
10
2026-07-02 • via Nuitee
S
Silvana • couple • br
10
2026-06-30 • via Nuitee