InTown Suites Extended Stay Chicago IL - Elk Grove O'Hare

Hotels
5.5 (51 reviews)
2411 Landmeier Road , Elk Grove Village , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Laundry
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Cons:
Reservation issues

Categories

Cleanliness
1.46
Negative sentiment due to issues with reservation and service quality.
Service
6.43
Standard service quality for this hotel tier.
Location
6.47
Standard quality for this hotel tier.
Room Quality
6.42
Standard quality for this hotel tier.
Amenities
6.45
Standard quality for this hotel tier.
Value for Money
6.41
Standard quality for this hotel tier.
Food and Beverage
6.46
Standard quality for this hotel tier.
Overall Experience
3.93
Average experience affected by customer service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:57

Property Description

Convenient Extended Stay Accommodation

Modern Amenities
The InTown Suites Extended Stay Chicago IL - Elk Grove O'Hare offers air-conditioned rooms with flat-screen TVs, satellite channels, and fully equipped kitchens. Forget the hassle of dining out every night and enjoy the convenience of preparing your own meals during your stay.

Prime Location
Located within a short distance from major attractions like Wrigley Field and Loyola University Chicago, this hotel provides easy access to explore the city. With the Chicago O'Hare International Airport just 1 km away, traveling to and from the hotel is a breeze.

Ready to experience comfort and convenience at InTown Suites Extended Stay Chicago IL - Elk Grove O'Hare? Book your stay now and enjoy a relaxing extended stay experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.5
Based on 51 reviews
Cleanliness: 1.46
Service: 6.43
Location: 6.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.41
Food and Beverage: 6.46
Overall Experience: 3.93
H
Hajer • solo_traveller • fr
7
2026-08-07 • via Nuitee
G
GÖKÇEN • extended_group • tr
6
2026-08-04 • via Nuitee
A
Abdallah • couple • us
10
2026-07-04 • via Nuitee
H
Helmut • solo_traveller • us
1
I didn't stay
Pros:

Nothing

Cons:

They couldn't find my reservation on file so I wasn't able to stay

2026-06-22 • via Nuitee
C
Caresse • couple • us
8
2026-06-01 • via Nuitee
S
Samantha • couple • us
10
2026-05-21 • via Nuitee
G
Gibson • solo_traveller • us
1
2026-05-19 • via Nuitee
W
Waldemar • solo_traveller • us
9
2026-05-16 • via Nuitee
A
Arion • couple • us
10
2026-01-21 • via Nuitee
B
Baker • couple • us
10
2026-01-06 • via Nuitee
M
m • solo_traveller • us
1
Pros:

I want there they told me they are full I had reservation they took my money

2025-12-17 • via Nuitee
M
Marcos27 • solo_traveller • us
8
2025-11-12 • via Nuitee
J
Justin • solo_traveller • us
10
2025-11-08 • via Nuitee
F
Francisco • couple • us
9
2025-09-11 • via Nuitee
H
Heller • solo_traveller • us
6
First time there. For what it's worth, the place wasn't bad. Curious to see the other rooms there
2025-08-06 • via Nuitee
M
Mcrae • young couple • us
1
Bad
Pros:

Nothing

Cons:

Property doesn’t look anything like photos the property isn’t remolded they’re lying . Area really sketchy not worth it . Ended up going to another location

2025-06-02 • via Nuitee
S
Sandy • young couple • us
1
Bad
Pros:

Na

Cons:

Na

2025-05-14 • via Nuitee
D
dtZ6975WZ • Family
2
The places is very dirty very bad very dirty
Pros:

I booked reservation, but when I see the rooms. I left I don’t stay , The place is bad very bad dirty very dirty the person and the front desk very rude , I take a picture from the room,and ad pictures of the rooms……………….. I can’t believe they rent this room in this condition

2025-05-13 • via Tripadvisor
F
Farah • family with young children • ae
2
I only stayed there because all city metro hotels were overbooked due to the democratic convention
Cons:

The smell of cigarettes when come in the hotel. The front desk staff is very rude, not welcoming and there's no room service when I asked for it. No toilet paper was given after I ran out. Weekend

2024-09-27 • via Nuitee
T
Timothy • review category business travellers • us
1
Don't be fooled by the price, it is way more expensive.
Pros:

Moving in to my apartment and not having to deal with Blaire at the front desk.

Cons:

They stopped doing housekeeping halfway through my stay. They make you renew between 11am and 1pm on Friday in person or else you get charged a $30 late fee. If you lock your key in your room, they charge an extra $10 for a new key. They refused to take my payment for my 22 night stay upfront after I told them I wouldn't be able to make that 2 hour window on Fridays. The staff will make things up and lie. One day after accepting my payment including the $30 extra late fee, they said I left my dog unattended in the room and my stay would not be renewed. I had been paying for my dog to be at a sitter's house at the time. The first room they tried to give me had a broken TV. When your key spontaneously stops working, the worker that lives there will say they have an hour to respond, despite being able to gear them from the other side of the lobby doors. If you have groceries, you're at risk if them spoiling because they don't want to do their job. They do not offer refunds and basically act as a collection agency because none of the employees actually do anything to help you. They are only there to take your money. One day before moving in to my apartment, which was the only reason I was staying here, Blaire brought a large man to threaten me in a shirt that was a size too small on him to tell me he would call the police and impound my car if I didn't leave. Worst place I have ever paid to stay. They say things are corporate policy, but I have stayed at other Inn Town Suites and they are nothing like this. The garbage may not be picked up for over a week.

2024-09-04 • via Nuitee