Macalister Terraces Hotel

Hotels
8.7 (570 reviews)
71 Lorong Macalister , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Cons:
Cleanliness issues
No breakfast service
Noise from other guests

Categories

Cleanliness
7.91
There was a foul smell from the toilet and the shower was a bit broken, but nothing major.
Service
9.38
The staff was very kind and gave great recommendations. Super friendly and helpful during check-in.
Location
9.42
Close proximity to all Georgetown attractions. Location was great.
Room Quality
8.37
The room was cozy, but there were issues with the mattress and noise from other guests.
Amenities
8.4
The hotel room amenities are great, but lacked breakfast service, which isn't much of a problem.
Value for Money
8.86
Great value for money and room amenities.
Food and Beverage
8.41
Breakfast service not provided, but dining outside is a norm.
Overall Experience
8.88
Overall, can't recommend this place highly enough.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:39

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms equipped with modern amenities for your comfort and convenience.

Concierge Service and Sun Terrace
Our hotel offers a concierge service to assist you throughout your stay and a sun terrace for relaxation and enjoyment.

Prime Location
Located near popular attractions like Northam Beach and Penang Times Square, our hotel provides easy access to the best of George Town.

To book your stay at Macalister Terraces Hotel and experience luxury in the heart of George Town, simply make your reservation now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 570 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
M
Mahendran • couple • my
9
2026-04-11 • via Nuitee
I
Irene • extended_group • hk
8
2026-04-11 • via Nuitee
I
Irene • extended_group • hk
8
2026-04-11 • via Nuitee
I
Irene • couple • hk
8
2026-04-11 • via Nuitee
S
samya • solo_traveller • fr
8
2026-04-09 • via Nuitee
S
Shi • solo_traveller • us
10
2026-04-09 • via Nuitee
M
Mehreen • couple • gb
8
2026-04-09 • via Nuitee
M
Murmann • couple • my
8
All was fine. Was our second visit here.
Cons:

If find that the shower cabinet glass panels need urgent attention.

2026-04-07 • via Nuitee
M
Małgorzata • couple • pl
10
2026-04-04 • via Nuitee
E
Ee Lin • couple • my
10
Pros:

Andy at front desk was so hospitable and attentive to our needs during the stay. He made the whole trip even better as he wrote us a list of bars and food destinations for us to visit during our time there! His recommendations were spot on <3

2026-04-03 • via Nuitee
N
Nino • family_with_children • be
10
Pros:

Zeer vriendelijk en behulpzaam personeel, geen vraag is teveel! Mooi hotel/kamers met comfortabele bedden. Het hotel ligt op 10 min wandelen van de meeste bezienswaardigheden. Wij komen zeker terug!

2026-04-02 • via Nuitee
S
Sharizal • extended_group • my
8
2026-04-01 • via Nuitee
J
Jacqueline • family_with_children • us
8
Great location with lovely staff
Pros:

The staff was very friendly and the hotel was welcoming. Great location!

Cons:

My room had these glass portholes like windows into the center foyer of the hotel where it lit throughout the night. These little windows could not be blocked from inside the room so my room was illuminated all night long which made it difficult to sleep.

2026-04-01 • via Nuitee
S
Sean • solo_traveller • gb
8
A reasonably priced, friendly, feel-good hotel in a great location. Was perfect for me
Pros:

The staff were extremely nice, most helpful and informative - They made my stay feel very special.
The location was on a quiet street and was perfect for me. Some of the best food I had was just a short walk from the hotel.
Just about a 15 minute walk to big shopping mall was also very handy.
I absolutely loved the decor and the ambience of this hotel and will definitely choose them again

Cons:

Room had no window

2026-03-30 • via Nuitee
E
Elena • couple • es
10
Excelente
Pros:

Instalaciones muy bonitas en unas casas estilo Peranakan adaptadas. ¡Un restaurante reconocido por Michelin enfrente! Muy buena opción para Georgetown porque estaba cerca del centro sin estar ahí mismo.

2026-03-30 • via Nuitee
C
chee siang • solo_traveller • my
8
2026-03-30 • via Nuitee
H
HINDA • family_with_children • fr
10
Pros:

Tout, la gentillesse, la patience, l aide de votre personnel, la décoration, super emplacement

Cons:

Qu il n y ai pas de vrai fenetre dans les chambres du bas. Je ne l avais pas lu sur la reservation, je ne sais pas si c'etait précisé mais la fenêtre ça manqie tt de même

2026-03-30 • via Nuitee
C
chee siang • solo_traveller • my
8
2026-03-30 • via Nuitee
K
Kheng Guan • extended_group • my
9
2026-03-28 • via Nuitee
S
Shahllll • family_with_children • gb
10
Pros:

Sai and David were very helpful at the reception desk.

Cons:

the decore.

2026-03-26 • via Nuitee