Macalister Terraces Hotel

Hotels
8.7 (520 reviews)
71 Lorong Macalister , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Cons:
Cleanliness issues
No breakfast service
Noise from other guests

Categories

Cleanliness
7.91
There was a foul smell from the toilet and the shower was a bit broken, but nothing major.
Service
9.38
The staff was very kind and gave great recommendations. Super friendly and helpful during check-in.
Location
9.42
Close proximity to all Georgetown attractions. Location was great.
Room Quality
8.37
The room was cozy, but there were issues with the mattress and noise from other guests.
Amenities
8.4
The hotel room amenities are great, but lacked breakfast service, which isn't much of a problem.
Value for Money
8.86
Great value for money and room amenities.
Food and Beverage
8.41
Breakfast service not provided, but dining outside is a norm.
Overall Experience
8.88
Overall, can't recommend this place highly enough.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:39

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms equipped with modern amenities for your comfort and convenience.

Concierge Service and Sun Terrace
Our hotel offers a concierge service to assist you throughout your stay and a sun terrace for relaxation and enjoyment.

Prime Location
Located near popular attractions like Northam Beach and Penang Times Square, our hotel provides easy access to the best of George Town.

To book your stay at Macalister Terraces Hotel and experience luxury in the heart of George Town, simply make your reservation now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 520 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
C
Ching Ching • couple • sg
8
2026-02-13 • via Nuitee
徐 • couple • tw
10
服務親切
Pros:

地點超讚

2026-02-11 • via Nuitee
R
Rebecca Rosati • family_with_children • it
8
Consigliato
Pros:

Lo staff è stato gentilissimo, Sai ci ha dato tantissime indicazioni utili per girare la città e Lisa è stata molto accogliente con noi. La camera aveva tutto il necessario, era pulita, il bagno spazioso. La posizione è buona per girare la città e i dintorni, ma comunque la strada in cui si trova l'albergo è silenziosa

Cons:

Unico neo è che la stanza che ci è stata assegnata non aveva la finestra

2026-02-11 • via Nuitee
C
Cassandra • couple • fr
9
Pros:

Merci à Sai et à tous le personnel de l’hôtel qui a été adorable!

2026-02-11 • via Nuitee
C
CORINNE • couple • fr
9
Hôtel qui a une âme ! Très très agréable
Pros:

L’hôtel très original et chaleureux. L’emplacement, la gentillesse du personnel, le temps qu’ils accordent aux clients pour les aider dans leur visite

Cons:

Les chambres ( même si elles sont en retrait) côté rue, sont bruyantes ( simple vitrage

2026-02-10 • via Nuitee
A
AlenkaBart • family_with_children • si
10
Clean and nicely decorated room on beautiful street
Pros:

Nice building and room close to the city center. The room was also nicely decorated and spacious. Kind hosts, gave us a lot of good information about what to see in Penang.

Cons:

Maybe a room was a bit dark because it was on ground floor. But not a major issue.

2026-02-10 • via Nuitee
M
Mw • couple • my
10
Lisa excellent service
2026-02-10 • via Nuitee
S
simon • couple • gb
9
Loved our stay in George Town
Pros:

A very warm welcome with a personalised explanation of everything we needed to know.

Cons:

Clean, comfortable and good location

2026-02-10 • via Nuitee
C
Chau • couple • vn
10
Pros:

The room was clean and well-kept, and the staff were friendly and helpful throughout our stay.
Overall, it was a pleasant and comfortable experience.

Cons:

No

2026-02-10 • via Nuitee
A
Azeem • couple • pk
8
it was great everything was near by the staff was a great help
Pros:

the staff was so friendly and helpful in every way; they all deserve a raise

Cons:

the size of the room. wouldn't recommend booking the standard room they have got

2026-02-09 • via Nuitee
T
Tara • solo_traveller • ie
9
Pros:

Loved the staff and the cleanliness of the hotel. Honestly looked better in real life than the pictures which is always a lovely surprise. Room had very good lighting and very comfy beds

Cons:

Only thing that wasn’t a problem for me but something to be aware of was the room I was in did not have a window. Worked out for me because I got the best sleep of my life thanks to the dark and when I was awake I wasn’t at the hotel but I know some people might want a heads up

2026-02-09 • via Nuitee
S
Susanne • couple • de
9
Gerne wieder.
Pros:

Ein sehr schönes Boutique Hotel mit vielen liebevollen Details. Gute Lage etwas außerhalb des Rummels, aber alles zu Fuß gut erreichbar.

2026-02-09 • via Nuitee
G
Geert-Jørgensen • couple • dk
9
2026-01-31 • via Nuitee
I
Idriss • family_with_children • re
10
Pros:

L'hôtel est vraiment sympa, notamment grâce à sa déco super cool qui crée une ambiance très agréable dès l'arrivée. On s'y sent tout de suite à l'aise, ce qui est un vrai plus pour décompresser après une journée de visite.

Le point fort est sans aucun doute l'accueil. Le personnel est ultra sympa et vraiment à l'écoute dès qu'on a besoin de quelque chose. Ils ont pris le temps de nous conseiller de super bonnes adresses en ville, ce qui nous a permis de découvrir des coins que nous n'aurions pas trouvés seuls.

Côté confort, rien à redire : le lit était très confortable et la chambre parfaitement équipée avec tout le nécessaire. Enfin, l'emplacement est idéal pour explorer la ville facilement.

Cons:

RAS

2026-01-29 • via Nuitee
E
Evelyn • family_with_children • my
8
Overall was a pleasant stay.
Pros:

Location is pretty good and accessible to restaurants and coffee shops. Overall the place is good for 2-3 days stay.

Cons:

Some rooms are small and without windows.

2026-01-29 • via Nuitee
Y
You Jy • solo_traveller • my
8
Extra mile service 👏🏻👏🏻👏🏻
2026-01-27 • via Nuitee
W
Wan Fui Pauline • solo_traveller • sg
10
Best place to stay, great location with private car park, highly recommended
Pros:

Fairly new property, well kept, clean, modern, comfortable, cosy, very nice and chic. No complaints.

Cons:

Nothing.

2026-01-27 • via Nuitee
M
Mathangiee • extended_group • au
10
2026-01-27 • via Nuitee
X
Xinrui • couple • hu
10
Wonderful stay in George Town
Pros:

Very good location and lovely staff. The rooms were clean, nothing else to ask for :)

2026-01-27 • via Nuitee
A
Amy • family_with_children • au
9
2026-01-26 • via Nuitee