Macalister Terraces Hotel

Hotels
8.7 (708 reviews)
71 Lorong Macalister , George Town , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Cons:
Cleanliness issues
No breakfast service
Noise from other guests

Categories

Cleanliness
7.91
There was a foul smell from the toilet and the shower was a bit broken, but nothing major.
Service
9.38
The staff was very kind and gave great recommendations. Super friendly and helpful during check-in.
Location
9.42
Close proximity to all Georgetown attractions. Location was great.
Room Quality
8.37
The room was cozy, but there were issues with the mattress and noise from other guests.
Amenities
8.4
The hotel room amenities are great, but lacked breakfast service, which isn't much of a problem.
Value for Money
8.86
Great value for money and room amenities.
Food and Beverage
8.41
Breakfast service not provided, but dining outside is a norm.
Overall Experience
8.88
Overall, can't recommend this place highly enough.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:39

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms equipped with modern amenities for your comfort and convenience.

Concierge Service and Sun Terrace
Our hotel offers a concierge service to assist you throughout your stay and a sun terrace for relaxation and enjoyment.

Prime Location
Located near popular attractions like Northam Beach and Penang Times Square, our hotel provides easy access to the best of George Town.

To book your stay at Macalister Terraces Hotel and experience luxury in the heart of George Town, simply make your reservation now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.7
Based on 708 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
K
Karolina couple gb
10
Highly recommend for your stay in George Town
Pros:

Great boutique hotel with amazing interior design

Cons:

Nothing

2026-08-09 via Nuitee
M
Mountain View solo_traveller jm
8
Great Stay ar Maccalister Terraces
Pros:

Really friendly and accommodating staff, clean room, comfy bed, nice bathroom, central, own parking for guests. Nice space to have tea in the morning. Easy entry system.

Cons:

There is no window in room and so the lighting is a bit dark for us.. Luckily there was a nice bright space outside where we could drink our tea in the morning which helped compensate.

2026-08-07 via Nuitee
P
Pamela couple be
10
Rustige oase
Pros:

Goede ligging: achterin zodat het lekker rustig gelegen is maar op 5 minuten wandelen van alle drukte.
Personeel is heel vriendelijk en hulpvaardig.
Kamer is ruim met heerlijk bed en grote badkamer.
Wij kunnen dit hotel 100 procent aanbevelen.

Cons:

Niets

2026-08-07 via Nuitee
C
Corsi solo_traveller it
10
Pros:

Cura dei dettagli.la gentilezza del personale, l'acqua a disposizione.

2026-08-07 via Nuitee
C
ChunMei family_with_children my
9
2026-08-04 via Nuitee
V
Viktoria couple de
9
Schönes Hotel mit super Lage!
Pros:

Das Personal war super freundlich und hilfsbereit. Wir haben am ersten Tag einen Stadtplan sowie eine Übersicht zu guten Restaurants in der Nähe bekommen. Außerdem wurde uns alles sehr umfassend erklärt. Das Hotel hat eine super schöne Einrichtung und man hat sich gern in den Sitzbereichen der Lobby aufgehalten.

Cons:

Manche Stellen im Zimmer, insbesondere im Bad, könnten erneuert bzw. modernisiert werden, was jedoch für unseren Aufenthalt nicht störend war.

2026-08-04 via Nuitee
D
Dilushanan couple gb
7
2026-08-02 via Nuitee
M
Maria couple es
10
Pros:

Habitacion muy limpia, buenisima ubicacion, y el trato del personal de 10. Ademas hicimos el check-out y nos guardaron las maletas todo el dia en el hotel y pudimos descansar en el hall.

2026-08-02 via Nuitee
F
Florian couple ch
9
2026-08-02 via Nuitee
M
Mehnaz family_with_children gb
10
2026-08-02 via Nuitee
Y
Yvonne family_with_children nl
10
Fantastisch
Pros:

Super verblijf!!

Cons:

Niks

2026-07-25 via Nuitee
Y
Yap couple my
9
The staff were very helpful and once my wife had trounle sleeping due to soft pillow, they went all the way out to secur
Pros:

Location

Cons:

As i am staying on ground floor, occasionally yhere are people talking on phones loudly outside and smoking.

2026-07-24 via Nuitee
L
Luo solo_traveller cn
10
Pros:

补充上一个评论,酒店的床品非常舒服,显著优于住过的另外两个酒店。

2026-07-24 via Nuitee
L
Luo solo_traveller cn
10
Pros:

非常感谢 Andy 在入住期间提供的帮助,帮我们调换房间,给我们的旅行建议。酒店位置绝佳,可以步行到各个餐厅和景点,市区住宿的理想位置。非常喜欢酒店的大厅,非常的舒服。

Cons:

不靠马路的房间很安静,适合睡眠浅的朋友;马路边的房间隔音相对较差,如果考虑相关方面的需求,可以提前咨询。酒店大概有 60-70% 的房间是不靠马路的。

2026-07-24 via Nuitee
L
LIK MING solo_traveller my
10
2026-07-23 via Nuitee
P
pilar solo_traveller es
10
Un oasis en Georgetown
Pros:

La decoración, los detalles de bienvenida y sobretodo la simpatía del recepcionista
Cercano a los lugares de interés, agua a disposición de los clientes, etc.

Cons:

Todo me gustó

2026-07-22 via Nuitee
M
Maria rita couple it
10
Magico e rigenerante nel cuore dí Georgetown reso indimenticabile dalla cura dei dettagli e dall'accoglienza straord
Pros:

Soggiornare al Macalister Palace Hotel ha superato di gran lunga ogni nostra aspettativa. Questa struttura è una vera gemma nascosta nel cuore della città, un luogo che sa abbracciarti e farti sentire subito a casa, sia che tu sia in viaggio per scoprire le meraviglie del posto, sia che tu ti stia muovendo per lavoro e cerchi un angolo di pace dove ritrovare la concentrazione dopo una giornata intensa. Ma ciò che rende questo posto davvero magico è lo staff, e in particolare Andy.
​Andy è, senza esagerare, il miglior receptionist che si possa desiderare di incontrare sulla propria strada. Ci ha accolti con un sorriso sincero e contagioso, capace di spazzare via la stanchezza del viaggio, e ci ha coccolati con un delizioso tè di benvenuto. Ci ha dedicato quasi mezz'ora del suo tempo per aiutarci ad affinare il nostro itinerario, riempiendoci di consigli preziosi sui luoghi da non perdere e sui ristoranti locali più autentici. Si è persino complimentato per la cura del nostro programma di viaggio, condividendo con noi il brio e la passione per l'esplorazione! Ha un modo di trattare le persone che arriva dritto al cuore, una gentilezza rara e naturale che ci ha travolti: io e il mio compagno siamo rimasti letteralmente innamorati di lui e della sua energia speciale. Un elogio sincero va anche a tutti gli altri membri dello staff, sempre dolci e disponibili, ma Andy possiede davvero una marcia in più.
​La cura per i dettagli qui è ovunque. La stanza, intima e raccolta, è organizzata in modo impeccabile, pensata per regalare un comfort assoluto e un profondo relax, impreziosita da una doccia favolosa e da prodotti da bagno di altissima qualità. L'hotel offre inoltre due aree deliziose per rinfrescarsi — complete di un comodo dispenser di acqua calda e fredda per ricaricare le bottigliette, una coccola semplice ma preziosa — e un’immensa libreria.

2026-07-20 via Nuitee
F
Fatma couple ke
1
2026-07-19 via Nuitee
C
Claire solo_traveller au
10
Excellent service in the heart of George Town
Pros:

We experienced the best hospitality of our entire trip at this hotel! As soon as we arrived the host was so warm and welcoming - he handed us delicious welcoming drinks, sat down with us, and then took the time to suggest everywhere we should visit while in Penang and even circled the locations for us on a map. We visited most of his suggestions and they did not disappoint! He really went above and beyond and we really appreciate it. All of the other staff were also lovely and helpful.
The building is also beautiful, with gorgeous trees in the middle and a sun room with free filtered water on the top floor.
We really loved our stay here. Thanks!

Cons:

No windows in the room we stayed in.
The tv remote is a bit dodgy.

2026-07-17 via Nuitee
G
Giulia couple ch
9
Favoloso.
Pros:

Molto bello l’hotel !!! Molto da design. Però la hall è un congelatore !!!! Laundry in poche ore impeccable. Personale molto gentile. Letto molto cómodo e molto silenziosa la stanza

Cons:

Freddo estremo alla reception

2026-07-17 via Nuitee