Holiday Inn Express & Suites - Ottawa by IHG

Hotels
•
Holiday Inn Express
8.7 (268 reviews)
2340 S King Street , Ottawa , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Good breakfast
Cons:
Some unclean areas
Noise from traffic
Issues with bath fittings

Categories

Cleanliness
8.23
Some reviews mentioned issues like mold and unclean bathroom areas.
Service
9.2
Consistently praised for friendly and accommodating staff.
Location
8.74
Convenient location mentioned, although some traffic noise noted.
Room Quality
8.49
Generally good with some concerns about room features.
Amenities
8.72
Good breakfast options highlighted, but some complaints on the quality.
Value for Money
8.68
Overall seen as a good deal, but few minor drawbacks noted.
Food and Beverage
8.63
Great breakfast mentioned; however, there were reports of frozen items.
Overall Experience
8.9
Overall positive impression with some individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:34

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or stay active at the fitness centre during your stay at Holiday Inn Express & Suites - Ottawa.

Modern Comforts: Unwind in rooms equipped with flat-screen TVs, air conditioning, and private bathrooms for your ultimate relaxation.

Delicious Start: Begin your day with an energizing American breakfast offered each morning at the hotel.

Experience a blend of relaxation and top-notch service at Holiday Inn Express & Suites - Ottawa, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 268 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.49
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.63
Overall Experience: 8.9
K
Karla • family_with_children • us
10
2026-05-04 • via Nuitee
B
Bonnie • family_with_children • bb
9
2026-03-31 • via Nuitee
N
Neuman • couple • us
9
2026-03-27 • via Nuitee
R
Ramiro • family_with_children • us
10
2026-03-24 • via Nuitee
B
Ben • family_with_children • us
8
2026-03-16 • via Nuitee
E
Evelyn • family_with_children • us
10
2026-03-14 • via Nuitee
A
Asamsm • couple • us
10
Excellent staff and facilities. Good value
2026-03-08 • via Nuitee
L
LISA • family_with_children • us
8
Pros:

Service
Dining
Comfort

Cons:

Na

2026-03-06 • via Nuitee
J
Jenifer • solo_traveller • us
10
2026-02-27 • via Nuitee
M
mike • couple • us
8
Would stay again
Pros:

Very friendly staff and very clean rooms

Cons:

Nothing

2026-02-26 • via Nuitee
B
Brown • couple • us
9
2026-01-20 • via Nuitee
G
Gerald • couple • us
8
2026-01-15 • via Nuitee
S
Stankiewicz • couple • us
7
Pros:

Breakfast was delicious. Great selection

Cons:

The bathroom in our room was not the cleanest

2026-01-14 • via Nuitee
M
melita • couple • us
9
2026-01-12 • via Nuitee
L
Linenberger • couple • us
9
Perfect for our needs
Pros:

Clean, friendly helpful staff, convenient for my purpose
Staff was extremely accommodating of our requests

Cons:

Only drawback was shower door situation/ door would not work

2025-12-17 • via Nuitee
F
Freisinger • solo_traveller • us
9
Pros:

Great breakfast, wonderful room and sheets. Convenient l9catio

Cons:

Difficult to get to, building faces highway, but drive up to back of motel. Some staff sat on their phone.

2025-12-17 • via Nuitee
J
Johanna • couple • us
10
Pros:

Easy access to the location ,we need to visit.

Cons:

None

2025-11-03 • via Nuitee
L
Lisa • couple • us
10
2025-11-02 • via Nuitee
J
John • solo_traveller • us
5
2025-10-26 • via Nuitee
A
Anderson • couple • us
10
2025-10-24 • via Nuitee