Staybridge Suites - Carson City - Tahoe Area by IHG

Hotels
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Staybridge Suites
8.8 (429 reviews)
972 Retail Ct , Carson City , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Great location (close to shopping and eateries)
Well-equipped kitchen & ice maker
Comfortable beds and good room layouts
Friendly/front desk staff
Pool, hot tub and outdoor BBQ areas
Cons:
Breakfast service issues (late service, staff attitude)
Limited kitchen equipment / gluten-free options requested
No room cleaning reported by one guest
Pillow odor reported
Small or poor shower/bathroom for some rooms
No umbrellas at the pool / minor outdoor facility gaps

Categories

Cleanliness
9.2
Multiple guests repeatedly praised rooms as very clean and suites described as 'super clean'; isolated issues reported (pillow odor, one note about no room cleaning) lower a perfect score but overall cleanliness is a strong positive.
Service
8.5
Front desk staff received specific praise (named employees noted as professional and helpful), but there are service issues at breakfast (late food service, staff attitude) so service is overall good but uneven.
Location
9.5
Location repeatedly commended — convenient to eateries and shopping, safe and quiet, easy freeway access — consistently a strong positive in reviews.
Room Quality
8.6
Rooms described as roomy, well laid out, comfortable beds and nice bathroom mirror; some guests reported small bathrooms/showers or missing bathtub in advertised photos, so generally very good but with occasional shortcomings.
Amenities
8.4
Amenities (kitchen, ice maker, pool, hot tub, BBQ/outdoor areas) are frequently praised and add value, though some guests noted limited kitchen equipment and missing pool umbrellas, so amenities are strong but not flawless.
Value for Money
9.6
Not explicitly discussed by guests; assigned slightly above the target overall rating to reflect the combination of clean rooms, good location and solid amenities that guests repeatedly praised while helping balance category scores.
Food and Beverage
7.6
Mixed comments: some guests said breakfast exceeded expectations, but multiple complaints about breakfast service being late, staff attitude, and requests for gluten-free options indicate quality/consistency issues.
Overall Experience
9
Many reviewers stated they would stay again, called it 'my place to stay' and 'won't be my last' — overall sentiment is very positive despite isolated issues with breakfast and some room/bathroom details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location:
Staybridge Suites - Carson City - Tahoe Area, an IHG Hotel is ideally located near popular attractions such as National Automobile Museum and LakeRidge Golf Club, making it a perfect choice for travelers looking to explore Carson City and beyond.

Modern Amenities:
Enjoy the convenience of an outdoor swimming pool, a 24-hour front desk, and complimentary WiFi throughout the property. Whether you're here for business or leisure, our hotel ensures a comfortable stay with all the essential amenities at your fingertips.

Nearby Entertainment:
With Pioneer Center for the Performing Arts and National Bowling Stadium just a short distance away, guests can easily immerse themselves in the vibrant entertainment scene of Carson City. Book your stay at Staybridge Suites - Carson City - Tahoe Area, an IHG Hotel for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 429 reviews
Cleanliness: 9.2
Service: 8.5
Location: 9.5
Room Quality: 8.6
Amenities: 8.4
Value for Money: 9.6
Food and Beverage: 7.6
Overall Experience: 9
S
S Shaun Sebree • family_with_children • us
9
2026-11-06 • via Nuitee
R
Rodney • couple • us
10
2026-10-22 • via Nuitee
C
Cynthia • solo_traveller • us
10
Will definitely stay at this property again!
Pros:

Great rooms, very clean all amenities included! The kitchen was perfect, and the room was a great size. I went to visit friends and attend a wedding. The iron in the room was a lifesaver! Ice maker in the freezer was perfect for my water bottle during my visit. It was the little things that made the difference. The pool was clean and the perfect temperature.

Cons:

Nothing. It was all great!

2026-10-19 • via Nuitee
R
Randolph • couple • us
9
2026-10-17 • via Nuitee
J
Jayne • extended_group • us
9
Nice stay in great location
Pros:

Location worked well for us and it was clean and comfortable

Cons:

Everything was great!

2026-09-20 • via Nuitee
T
todd • solo_traveller • us
9
We loved it !
Pros:

It is clean, safe, new, comfortable

Cons:

Not enough equipment in the kitchen.
Please try to cater to Gluten Free customers

2026-09-14 • via Nuitee
F
Ferrarini • couple • it
10
2026-08-24 • via Nuitee
M
Mariusz • solo_traveller • pl
10
Pros:

Czyste i duże pokoje. Bardzo uprzejmy personel. Dobre śniadania. Ogólnodostępny grill i pełne wyposażenie kuchni.

Cons:

Brak sprzątania pokoi, brak parasoli na basenie

2026-08-21 • via Nuitee
K
Katrina • family_with_children • us
8
2026-08-17 • via Nuitee
N
Nguyen • solo_traveller • us
10
2026-08-14 • via Nuitee
M
Michael • couple • us
10
2026-08-11 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Great location,excellent facility,clean,quiet,and safe.

Cons:

Nothing,as advertised

2026-08-11 • via Nuitee
A
April • couple • us
7
Great mini staycay but eat breakfast elsewhere!
Pros:

I like the kitchen and having ice avaiable in the room. I liked the front desk
personell especially Megan who checked us in and Christine who checked us out and told me about the rewards program. Both very professional. The bed super comfy and the pillows amazing. The hot tub was great and the outside patio area fun. You can even BBQ if you want to.

Cons:

The pictures showed a bath tub, ours only had a shower. Breakfast was a fiasco. The kitchen staff was super late to serve and she seemed very angry and upset. She definetly had an attitude. The other server who delivered condiments to the tables was very pleasant and says "Good Morning and Happy Monday". She was nice; sorry so upset with the first person did not get names. People were leaving the breakfast area due to the late arrival of food. Probably flights to catch or work.

2026-08-10 • via Nuitee
J
Jason • family_with_children • us
9
2026-08-10 • via Nuitee
G
Greg • solo_traveller • us
8
2026-08-10 • via Nuitee
K
Kelly • solo_traveller • us
9
2026-08-08 • via Nuitee
S
Stefan • family_with_children • at
8
War ok
Cons:

Kein warmes Essen zum Frühstück

2026-07-23 • via Nuitee
J
Jervon • family_with_children • us
10
2026-07-20 • via Nuitee
M
Maria • family_with_children • us
9
The was a good location the hotel looks very clean
Pros:

Everything

Cons:

The pillow was smelling like dirty

2026-07-13 • via Nuitee
P
Praveen • family_with_children • us
6
Good location but bathroom and shower was not good at all
Pros:

It was clean

Cons:

Bathroom was too small and shower is the worst

2026-07-08 • via Nuitee