DWO Nopal

Hotels
Checkin Hoteles
9 (2614 reviews)
Calle San Juan, 17 , Santa Cruz de Tenerife , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited parking
Some noise disturbances

Categories

Cleanliness
8.33
The cleanliness of the room was moderate, with stains in the shower and hair on the floor.
Service
9.8
The staff is friendly and helpful, providing good service overall.
Location
9.84
Excellent location, very central with proximity to restaurants and attractions.
Room Quality
8.79
Rooms are clean, comfortable, and adequately sized for guest needs.
Amenities
9.32
Well-equipped with various facilities, including a rooftop with great views.
Value for Money
8.28
Considering the overall experience, it represents good value although parking can be challenging.
Food and Beverage
8.33
Breakfast options are good, though a few reviews indicated limited selection on some days.
Overall Experience
9.3
A pleasant stay overall, with several aspects well appreciated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Outdoor Swimming Pool and Terrace
Enjoy a refreshing dip in the outdoor swimming pool or unwind on the terrace while soaking up the sun at DWO Nopal.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms with free toiletries at DWO Nopal.

Convenient Location near Popular Attractions
Explore nearby attractions like San Telmo Beach and Plaza Charco, all just a short distance away from DWO Nopal.

Experience the perfect blend of comfort and convenience at DWO Nopal. Book your stay now and create unforgettable memories in Puerto de la Cruz!

Important information:

Different cancelation policies will apply when booking 5 rooms or more.

The Late check out in our hotel cost 20 € till 14:00 and 30 € till 16:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2614 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
M
Martina solo_traveller cz
10
2026-06-06 via Nuitee
M
Maria couple es
10
Totalmente recomendado
Pros:

Cómoda ubicación, muy nuevo y bonito y el personal super amable. El desayuno muy completo en la terraza con vistas al mar y al Teide, de 10.

Cons:

Nos gustó todo.

2026-06-06 via Nuitee
C
Clara solo_traveller fr
9
Pros:

L'hôtel est idéalement situé le personnel est accueillant et serviable. Très joli cadre de déjeuner

Cons:

Pas assez d'espace autour de la piscine

2026-06-06 via Nuitee
I
Iryna couple ua
10
2026-06-06 via Nuitee
M
Mattia couple it
8
Posizione centralissima, parcheggio si trova nelle vicinanze. Camera bella e pulita con un grande bagno, staff super dis
Pros:

Posizione centralissima, parcheggio si trova nelle vicinanze. Camera bella e pulita con un grande bagno, staff super disponibile

Cons:

Nulla

2026-06-05 via Nuitee
P
primitiva solo_traveller es
10
Pros:

En general muy bien. El hotel muy nuevo y limpio, bien ubicado y una terraza muy bonita, donde se encuentra el restaurante con un desayuno excelente. El personal muy atento. Inmejorable en todos los sentidos.

2026-06-05 via Nuitee
W
WENDY solo_traveller es
10
2026-06-05 via Nuitee
F
Filomena da Conceição solo_traveller pt
8
Pros:

O hotel estava limpo.
Bons colchões.
E no centro

Cons:

Sem estacionamento próprio.
Difícil dar com o sítio já q a rua é só piatunal.
Demoramos tempo em encontrá-lo e a pé e com a bagagem.
Á sim um parque de estacionamento a 5 minutos a pé.
Mas só soubemos quando chegámos ao hotel.
Foi uma pena ninguém ter avisado dessa resenlha.
Não é muito prático o acesso.

2026-06-05 via Nuitee
R
Rudolf solo_traveller nl
10
2026-06-04 via Nuitee
S
Sandra couple gb
9
Ideal location
Pros:

Used this property many times very good for location to centre basic hotel but ideal if you are out and about all day and night

Cons:

Property over last 2 years starting to look worn could do with a bit TLC

2026-06-03 via Nuitee
J
Juan family_with_children es
10
2026-06-03 via Nuitee
G
Gaelle couple fr
9
Très bon séjour au cœur de la ville
Pros:

Super petit déjeuner

Cons:

RAS

2026-06-03 via Nuitee
E
Estibaliz couple es
10
2026-06-03 via Nuitee
A
Alizée family_with_children fr
10
2026-06-01 via Nuitee
J
Jessica couple es
10
2026-06-01 via Nuitee
H
Helder solo_traveller pt
10
Férias top 🙂
Pros:

Fomos em família e adoramos tudo, desde localização, quarto, limpeza, staff 5* super atenciosos, apesar de não ter estacionamento tem um gratuito super perto...msm fantástico

2026-06-01 via Nuitee
D
daniel solo_traveller fr
8
Bon rapport qualité prix
Pros:

L emplacement est parfait, centre-ville, le buffet du petit-déjeuner est très agréable, et change en grande partie touts les jours, la terrasse est au top,

Cons:

Chambre un peu exiguë et manquait vraiment de luminosité, le téléphone sonnait régulièrement toutes les nuits à la réception et longtemps (très désagréable)

2026-06-01 via Nuitee
O
Oleksandr couple pl
6
Pros:

Локалізація не погана, в центрі багато ресторанів, близько пляжі

Cons:

Проблеми з паркінгом, відчувається зношеність номерів

2026-06-01 via Nuitee
F
Felipe solo_traveller ch
10
Superbe hôtel au centre del Puerto de la Cruz
Pros:

Superbe localisation au centre, personnel extra bienveillant, magnifique petit déjeuner

2026-05-31 via Nuitee
L
Laura extended_group es
8
Estupendo
Pros:

Excelente hotel, a destacar el trato del personal, el desayuno, la ubicación y las instalaciones en general.

Cons:

La única pega que le pongo al hotel, lo cual para mí personalmente es un problema, es que cada día al volver del desayuno nos apestaba la ropa y el pelo a cocina/grasa, lo cual es bastante incómodo. De no ser por esto la puntuación habría sido un 10.

2026-05-31 via Nuitee