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Facilities
Property facilities
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Meeting rooms
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Fitness facilities
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Express check-out
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Kid meals
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Heated pool
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Fitness facilities
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Breakfast available (surcharge)
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Television in common areas
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Express check-out
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Meeting rooms
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Parking (limited spaces)
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Access to nearby indoor pool
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Free self parking
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Self parking (surcharge)
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Beach sun loungers
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Garage
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Swimming nearby
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Hosted evening meal
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Experience the allure of Chongqing at the InterContinental Chongqing Raffles City by IHG, a premier destination nestled just steps from the iconic Chaotianmen Square.
Luxury Accommodations: Indulge in stylish rooms featuring modern amenities, ensuring every stay is comfortable and memorable.
Unmatched Facilities: Dive into relaxation with our indoor pool, stay on top of your fitness regime in the state-of-the-art fitness centre, and savor delectable dining options at our on-site restaurant and bar.
Convenient Location: Explore the vibrant city with popular attractions like Hongya Cave and Luohan Temple just moments away, while Chongqing Jiangbei International Airport is only a short drive at 25 km.
Don't miss out on experiencing the best of Chongqing; book your stay with us today!
Maintenance work of the indoor swimming pool will be carried out from 01/09/25 to 02/09/25 (6:00-22:00).
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Adults stay for CNY 408 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location, cleanliness and ataff
Price and ambience, slow lifts and restaurants close at 9
30 pm
The best hotel on Chongqing. Buffet dinner was exceptional. Rooms were excellent. Fantastic View. Black out automatic blinds gave a a dark room for good sleeping.
The hotel building itself is impressive and the location inside Raffles City offers beautiful views of the river and Chongqing skyline. I booked a King Classic River View room, and the view from the high floor was genuinely spectacular. The skyline and river view are stunning, and the room itself was comfortable and well maintained.
We also spent several hours at the live music bar, where two performers were singing popular songs throughout the evening. The atmosphere there was genuinely enjoyable and it was one of the highlights of the stay.
Unfortunately, despite the impressive building and good facilities, the service throughout the stay was extremely disappointing and well below the standard expected from a hotel of this level.
When I arrived around noon there was a line at reception. A staff member approached me, asked what I needed, and when I explained I was checking in he told me politely to sit down and wait and that he would come get me when it was my turn. At first this felt like a premium service gesture. However after waiting over 20 minutes, the staff member never returned while several other guests were served and left. Eventually I had to return to the desk myself to complete the check-in, which left the impression that I had simply been pushed aside and forgotten.
Later when walking toward the viewing deck area, a staff member stopped me rather abruptly and asked, “Sorry, are you staying at the hotel?” While I understand that hotels sometimes verify this, the tone felt unnecessarily cold and unwelcoming.
The most disappointing incident happened later that night. After spending several hours at the hotel’s live music bar and spending over 2000 RMB, my partner and I decided to go to the hotel’s other bar for one final drink before going to sleep.
When we arrived, the bar was almost empty. A staff member whose name was later confirmed by reception as May approached us. Throughout the interaction she spoke only to my partner in Chinese and barely acknowledged me. She led us outside and told us that we would need to spend 1000 RMB minimum to sit there. Since we had already spent a significant amount earlier in the evening, we simply decided to leave and go back to our room.
Before going to sleep I went to reception to ask a simple question: why a hotel guest who had already spent thousands of RMB at one bar would need to spend another 1000 RMB minimum just to sit in another bar in the same hotel.
The receptionist initially seemed confused and called the bar staff member to clarify.
The position, the shua bar, the staff who were all lovely.
Considering Chongqing is becoming such a popular destination for foreigners it might be good if the staff could speak some English rather than use those annoying translators all the time. Most Europeans can speak some English which makes it a fairly universal language outside China.
The building and swimming pool
Nothing
酒店房間燈光充裕，將房間的燈開着，好有在家的感覺。 床褥是偏硬的，但好舒服，好適合我，如果枕頭可以再硬少少，就最好了。 酒店位置100分，樓下就是大商場，吃喝玩樂超方便。 酒店的自助餐很好吃。
沒有
Hotel excelente, com vista maravilhosa da cidade e um rooftop de tirar o fôlego.
Nada.
Très bel hôtel tout confort avec vue spectaculaire.
Emplacement idéal.
Personnel très gentil et bon petit-déjeuner.
Belle grande salle de sport et piscine.
Je recommande cet hôtel lors de votre séjour à Chongqing!
Location, decor, staff, restaurants
Nothing not to like
Локация, размещение ТОП
BK. Ella на ресепшне помогла во всем. Профессионал своего дела👍🏻
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