Holiday Inn Express & Suites Heath - Newark by IHG

Hotels
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Holiday Inn Express
8.4 (258 reviews)
1405 Hebron Road , Heath , US
+1 740-915-9999

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly, helpful staff
Fresh-brewed coffee
Clean rooms (many guests)
Spacious/new-feeling rooms
Well-kept breakfast area
Convenient location
Cons:
No hot water for showers reported
Pool out of order for some guests
Exterior and interior maintenance issues (drywall, grounds)
Price perceived as high / inconsistent pricing
Breakfast sometimes lukewarm or bland
Crumbs found in bedding
No on-site bar

Categories

Cleanliness
7.5
Mixed: several guests called rooms clean, but multiple reports of crumbs in bedding, unfinished drywall/patches and exterior grounds needing attention reduce the score.
Service
10
Very positive: numerous comments about helpful, friendly staff and a welcoming night manager; staff consistently described as attentive and supportive.
Location
8.9
Positive: location noted favorably by guests and described as convenient; no major location complaints beyond area construction/flooding affecting pricing.
Room Quality
8.3
Generally good: beds described as very comfortable and rooms spacious/new, but issues like lack of hot water for showers and some unfinished drywall lower the score slightly.
Amenities
7.8
Mixed: coffee system and breakfast area praised, but amenities suffered from an out-of-order pool for some guests and absence of an on-site bar; inconsistent availability impacted this rating.
Value for Money
7
Below target: multiple guests felt the price was high (including reports of later lower rates) and questioned value for a single-night stay or given maintenance issues.
Food and Beverage
9.3
Generally strong: fresh-brewed coffee and a well-kept breakfast area were repeatedly praised; some guests did report lukewarm or bland hot items, but positives predominate.
Overall Experience
8.4
Mixed-positive overall: comfortable beds, friendly staff and a generally clean/new-feeling property create a good stay, tempered by maintenance, occasional amenity outages and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Amenities
Holiday Inn Express & Suites Heath - Newark offers a range of luxurious amenities for guests to enjoy, including an indoor pool and concierge service. The air-conditioned rooms are well-equipped with modern facilities such as a coffee machine, fridge, and flat-screen TV.

Convenience at Your Fingertips
With a 24-hour front desk, shared lounge, and business center, guests can expect convenience and efficiency throughout their stay. The hotel ensures that every need is met promptly and professionally.

Prime Location
Located just 37 km from the Motorcycle Hall of Fame Museum and 51 km from John Glenn Columbus International Airport, Holiday Inn Express & Suites Heath - Newark is the ideal choice for travelers seeking comfort and accessibility.

Book your stay now at Holiday Inn Express & Suites Heath - Newark, an IHG Hotel for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 258 reviews
Cleanliness: 7.5
Service: 10
Location: 8.9
Room Quality: 8.3
Amenities: 7.8
Value for Money: 7
Food and Beverage: 9.3
Overall Experience: 8.4
E
Elisabeth • extended_group • us
7
Pros:

I good bed

2026-10-29 • via Nuitee
R
Robert J • family_with_children • us
8
Will definitely book again
Pros:

As usual, very clean and comfortable. I also really like their breakfast and the coffee being fresh brewed from ground is delicious.

2026-10-26 • via Nuitee
P
Pamela • couple • us
10
2026-10-13 • via Nuitee
R
Robin • couple • us
7
Pros:

Clean and friendly staff.

Cons:

The price I checked a couple weeks later and the price was lower. I think they inflated the prices because of the flooding at Buckeye Lake and construction going on in the area.

2026-10-13 • via Nuitee
T
Thomas • solo_traveller • us
8
The facility is acceptable but need routine maintenance especially the exterior.
Pros:

Convenient, staff was helpful,

Cons:

I watched this facility being built. I am surprised that there are so many maintenance issues that need attention. The outside ie cleanliness and ground maintenance needs attention.

2026-10-09 • via Nuitee
J
Joe • family_with_children • us
8
Pros:

Pool was out of order.....no swimming

2026-10-08 • via Nuitee
F
Faye • solo_traveller • us
6
Pros:

Room was comfortable, staff helpful

Cons:

Breakfast left a lot to be desired. Other hotels are much better. Lukewarm food, and very bland.

2026-10-07 • via Nuitee
K
Kevin • family_with_children • us
9
2026-09-18 • via Nuitee
B
Bobbie • couple • us
8
2026-09-15 • via Nuitee
J
John • solo_traveller • us
9
Pros:

Was new facility.

Cons:

No bar at hotel.

2026-09-15 • via Nuitee
D
David • extended_group • us
6
Pros:

Overall the hotel was good - the beds were very comfortable.

Cons:

There was NO hot water for showers. Both at night and morning the water was cool for showers - not freezing but nowhere near warm

2026-09-10 • via Nuitee
T
Tom • couple • us
3
Pros:

Breakfast

Cons:

No hot water all 3 days

2026-09-06 • via Nuitee
T
Thomas • solo_traveller • us
8
When visiting this area if a hotel stay is needed will try Comfort or Hampton Inn. Primarily due to cleanliness, interi
Pros:

Breakfast area was very well kept, coffee system was excellent , orange juice was not diluted. The staff was helpful and friendly.

Cons:

Cleanliness, interior and exterior maintenance.

2026-08-25 • via Nuitee
N
Nathaniel • solo_traveller • us
8
2026-08-24 • via Nuitee
F
fatao • family_with_children • us
9
2026-08-04 • via Nuitee
D
Doreen • solo_traveller • us
10
2026-08-03 • via Nuitee
L
Lecia • couple • us
8
2026-07-20 • via Nuitee
M
Melinda • couple • us
7
2026-07-10 • via Nuitee
R
Royce Hickey • solo_traveller • us
10
Pros:

Best ihg I've stayed at good service clean rooms good food nice pool great stay five stars

Cons:

Nothing I loved the stay

2026-07-07 • via Nuitee
H
Henry • couple • us
7
There was dry work on the ceiling that was not sanded nor painted
Pros:

Great staff & location.

Cons:

Our room had some drywall work done on the ceiling. The plaster was never sanded nor painted also in the bathroom in the shower area.

2026-06-29 • via Nuitee