Holiday Inn Express & Suites Charlotte Southwest by IHG

Hotels
•
Holiday Inn Express
8.9 (1011 reviews)
7808 Savoy Corporate Drive , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Room quality
Cons:
Breakfast options were limited
Some cleanliness issues
Pool was closed

Categories

Cleanliness
9
Cleanliness is frequently praised, but there were instances of minor cleanliness issues.
Service
9.2
Service is noted as friendly and accommodating throughout the reviews.
Location
9.3
Many reviews highlight the great location of the hotel near entertainment and dining.
Room Quality
8.8
Rooms are generally described as clean and spacious, but some had minor issues.
Amenities
8.6
Amenities are generally good, but the closed pool and limited breakfast options negatively impacted ratings.
Value for Money
8.8
Most guests feel the rate was reasonable given the overall experience.
Food and Beverage
8.3
Food and beverage received mixed reviews with some good options but also significant complaints.
Overall Experience
9.2
Overall experiences mentioned positive sentiments with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:44

Property Description

Convenient Location
Located just minutes away from popular attractions like SouthPark Mall, Carowinds Amusement Park, and the Billy Graham Library, our hotel offers easy access to the best of Charlotte.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with flat-screen TVs. Stay connected with complimentary high-speed WiFi available throughout the property.

Exceptional Services
Relax and unwind at our fitness center, and rest assured with our 24-hour front desk always ready to assist you. Experience top-notch hospitality during your visit to Charlotte.

Book your stay at Holiday Inn Express & Suites Charlotte Southwest now for a memorable and convenient experience in the Queen City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1011 reviews
Cleanliness: 9
Service: 9.2
Location: 9.3
Room Quality: 8.8
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.2
J
Jalen • couple • us
10
2026-03-27 • via Nuitee
A
Apinado • solo_traveller • us
10
2026-03-25 • via Nuitee
J
Janet • couple • ca
8
2026-03-24 • via Nuitee
C
Corrie • couple • us
10
2026-03-22 • via Nuitee
J
Jasmine • couple • us
10
Very nice
2026-03-20 • via Nuitee
J
Jocelin • couple • us
10
2026-03-20 • via Nuitee
J
John • extended_group • us
10
Pros:

The room was extremely clean, had a comfortable bed and plenty of space.

2026-03-19 • via Nuitee
K
Kemara • couple • us
10
2026-03-19 • via Nuitee
K
Kemara • couple • us
10
2026-03-19 • via Nuitee
S
Shalyn • couple • us
6
The bathroom we’re left with dirty washcloth hanging over the shower curtain very unsanitary
Pros:

The customer service were very nice I told the front desk and she was very understanding and change my room.

2026-03-13 • via Nuitee
L
Lisette • couple • us
10
2026-03-12 • via Nuitee
H
Hynes • couple • us
10
2026-03-10 • via Nuitee
P
Pollick • couple • us
10
Great hotel!
Pros:

Everything. The staff were great. The room was great. The location was great.

2026-03-09 • via Nuitee
J
Jamie • couple • us
10
Definitely plan on staying again
Pros:

Very friendly staff very clean amazing breakfast

Cons:

One of the elevators was done and there was an odor in the room

2026-03-09 • via Nuitee
K
Keith • couple • us
8
2026-03-08 • via Nuitee
G
Gregory • family_with_children • us
6
Cons:

It wasn't a good variety for breakfast too many pork products and when ask about the menu the kitchen staff had a attitude

2026-03-08 • via Nuitee
R
Rachel • family_with_children • us
10
Comfortable
Pros:

Very clean! Super comfy bed! Dove products in the bathroom!

Cons:

When I got there was told I owed almost $400 for one night I asked for what they said incidentals. I refused there’s no way I’m paying $600 for one night it’s not worth it she said it was the cost of the room and incidentals. Proved that I paid on booking showed the receipt and where it came out of my bank account. Was told hold on we will look into it. Few minutes later I get an email that they tried processing the payment on a credit card on my booking account! I did not have the card with me to show them I used my debit card to pay and when I tried to check in along with my ID. They came back and said it was fixed I owe $50 for incidentals. I said no it isn’t you tried charging a credit card from my booking account and it was declined. I held up the email and showed her. Her eyes got huge! She said it’s ok we got it. How is it ok to charge a card on the booking site (that the hotel has 0 access to) when I’ve already paid and showed proof that I paid? Who else are you charging twice? And what are you doing with the money? The hotel is nice but not that nice!

2026-03-08 • via Nuitee
P
Patricia • couple • us
8
2026-03-05 • via Nuitee
A
Adriene • couple • us
9
Great stay! Will come again
Pros:

We did not get to experience the breakfast due to early departure.

2026-03-05 • via Nuitee
R
Reyhan • family_with_children • us
8
2026-03-05 • via Nuitee