Meliora by Bunik

Hotels
8.7 (2551 reviews)
Calle 10 Nte Bis, entre Ave 20 y Ave 25 , Playa del Carmen , MX
+52 984 244 0858

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Pool area disappointing
Cleanliness issues

Categories

Cleanliness
7.7
Several reviews indicated issues with maintenance and cleanliness.
Service
9.2
Generally acceptable service but some negative interactions reported.
Location
9.7
Multiple reviews highlight the excellent location near amenities.
Room Quality
8.7
Rooms were noted to be spacious and well-equipped, but some maintenance issues mentioned.
Amenities
8.2
Amenities like the pool were criticized for not meeting expectations.
Value for Money
9.7
Good value based on location and space in rooms.
Food and Beverage
7.7
Lack of dining options and breakfast service negatively impacted this score.
Overall Experience
8.7
Overall enjoyment was good despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:39

Property Description

Luxurious Accommodation

Meliora by Bunik in Playa del Carmen offers air-conditioned rooms with modern amenities including flat-screen TVs and private bathrooms. Enjoy a relaxing stay in our 4-star hotel with a hot tub and terrace for ultimate comfort and leisure.

Convenient Location

Situated just a stone's throw away from Playacar Beach, our hotel provides easy access to popular attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal. Explore the area with guidance from our multilingual staff fluent in English and Spanish.

Exceptional Services

Indulge in our outdoor swimming pool, free WiFi, and garden, or take advantage of the concierge service and barbecue facilities. With a non-smoking policy and a safety deposit box in each room, we prioritize the comfort and security of our guests.

Book your stay at Meliora by Bunik for a memorable and relaxing experience in Playa del Carmen.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 2551 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.7
Room Quality: 8.7
Amenities: 8.2
Value for Money: 9.7
Food and Beverage: 7.7
Overall Experience: 8.7
S
Sonya • solo_traveller • mx
8
Pros:

La habitación muy limpia y tiene cocina

Cons:

Trato del personal, fallo la tv se les aviso y tuvimos que bajar 2 veces a que subieran. La recepción sin aire para la espera del chek in. Creo que con nuevos empleados atentos les iría muy bien, al dejar la habitación la chica que nos atendió muy linda y pidió una disculpa a nombre del hotel ya que ella descanso cuando llegamos.

2026-09-07 • via Nuitee
F
Felipe • couple • br
9
Ótimo! Local limpo, todos os equipamentos funcionando.
Pros:

Quarto espaçoso e confortável, muito silencioso. Piscina limpa e funcionários atenciosos.

Cons:

O banheiro tem uma pequena janela que é virada para o corredor. não atrapalha em anda, mas tira um pouco da privacidade.

2026-09-02 • via Nuitee
T
Tony • solo_traveller • bg
10
2026-09-01 • via Nuitee
K
krizia • couple • es
9
Pros:

Estaba muy limpio, el personal muy amable y la ubicación estaba perfecta ya que al no estar en el mero centro no se escuchaban ruidos de la calle y pudimos descansar bien

Cons:

Creo que tenía parking privado pero no pudimos aparcar porque estaba lleno

2026-08-31 • via Nuitee
B
Bronislaw • solo_traveller • de
8
Komme gerne wieder
Pros:

Sehr ruhig trotz Zentrale Lage, großes Zimmer, Küchenzeile, komfortables Bett

Cons:

Schränke in die Jahre gekommen

2026-08-28 • via Nuitee
A
Andrea • couple • it
8
2026-08-26 • via Nuitee
D
Daniel • solo_traveller • de
10
Pros:

Second time for me in this hotel. Again a very nice stay. Great rooms, helpful staff and the pool to cool down when needed 😎. All for a very fair price.

2026-08-21 • via Nuitee
F
Fabrice • couple • fr
9
2026-08-20 • via Nuitee
E
Edoardo • couple • it
8
2026-08-15 • via Nuitee
E
Elisabetta • extended_group • it
7
Pros:

La location centrale è un punto forza dell’albergo. Le camere sono spaziose e ben organizzate con balconcino

Cons:

Abbiamo avuto della problematiche dei servizi di confort mal risolti. Reception collaborativa ma alle volte inefficiente.

2026-08-14 • via Nuitee
C
Chiara • couple • it
9
Pros:

Strutta pulita in un’ottima posizione.

2026-08-12 • via Nuitee
K
Karina • family_with_children • cr
10
Pros:

Habitación espaciosa, aseada y cama amplia. Muy bien que cuente con equipamiento para preparar alguna comida y mini refrigeradora. Muy buena ubicación

2026-08-10 • via Nuitee
K
Karina • family_with_children • cr
10
Pros:

Muy buena ubicación, las habitaciones aseadas y cómodas. Cama espaciosa

2026-08-10 • via Nuitee
M
Maria zaklin • couple • gr
10
Pros:

El Mejor baño y la mejora cama y la más grande

2026-08-03 • via Nuitee
E
Elisa • solo_traveller • it
8
Pros:

Posizione defilata dalla 5'av ma comunque vicina al centro. Molto comodo avere il wallmart dietro l'albergo per fare la spesa e la vicinanza alla stazione ado.
Cucina ben attrezzata con tutto.
Bella anche la piscina sul tetto, anche se non abbiamo avuto tempo di usarla.
Il personale alla reception è stato cordiale e ha saputo consigliare ottimi ristoranti distanti dalla confusione della 5' av.

Cons:

Come ho già potuto notare in diverse sistemazioni nella riviera maya, manca totalmente la manutenzione. Trattandosi di un albergo a 4 stelle, la stanza aveva rubinetti quasi chiusi totalme te dal calcare, doccia compresa. L'aria condizionata faceva condensa e il muro era chiaramente macchiato. Abbiamo dovuto spostare il letto dal muro perche "pioveva" in testa.
La piscina al piano superiore bella, ma l'idromassaggio non funzionante e la palestra in abbandono.

2026-07-23 • via Nuitee
P
Paloma • solo_traveller • gb
1
Just avoid
Pros:

I used to like but this is probabbly my last visit at the property

Cons:

Very bad experince. I asked for some stuff and the staff was sending from a person to another without any actual help. Staff complaining about that they are just about to finish the shift and wait for the next person to take over. The next person to take over said he needs one hour to settle in and afterwards been told that he cannot help and he will whatsapp his manager to sort it out, without success

2026-07-23 • via Nuitee
Q
Quiñones • solo_traveller • mx
10
2026-07-22 • via Nuitee
C
Carla • solo_traveller • pt
10
2026-07-21 • via Nuitee
S
Susanna • couple • it
7
2026-07-21 • via Nuitee
J
Julia • couple • at
4
Wegen dem Personal und der Kooperation leider nicht empfehleswert.
Pros:

An sich ist sie nicht schlecht, aber das Personal hat die Erfahrung etwas gedämpft.

Cons:

Das Personal ist sehr unfreundlich, kann leider nur schlecht English. Es wurde sich über einen Kunden vor ihm in einer anderen Sprache lustig gemacht. Wir hatten am letzten Tag kein Wasser und es gab kein entgegenkommen mit dem Preis uns wurde ein Zimmer für Bad und Toilette bereitgestellt in dem die Toilette leider jedoch auch nicht funktionierte. Es gibt keine Schattenplätze am Pool und sehr viele Mosaiksteinchen sind schon rausgefallen. Uns wurden die Regeln in einer dreckigen Mappe vorgelegt wo beispielweise steht es darf nicht lauter als 45db sein (dafür war es dann doch sehr lauter).

2026-07-17 • via Nuitee