Holiday Inn Express & Suites - Collingwood

Hotels
Holiday Inn Express
9 (1656 reviews)
500 Hume Street , Collingwood , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast quality
Noise disturbances
Issues with amenities

Categories

Cleanliness
8.64
Mostly mentioned as clean but some noise disturbances affecting perceived cleanliness.
Service
9.61
Staff were described as friendly and accommodating during a snowed-in situation.
Location
9.65
Great location mentioned multiple times, close to amenities.
Room Quality
8.6
Room size was great but issues with bed quality were noted.
Amenities
8.63
Amenities like swimming pool and gym noted as needing improvement.
Value for Money
9.09
General sentiment was mixed regarding pricing on different nights, but overall considered decent.
Food and Beverage
8.14
Breakfast options were mixed; several reviews noted disappointment with the quality.
Overall Experience
9.61
General sentiment was mostly positive, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:29

Property Description

Convenient Location
Holiday Inn Express & Suites - Collingwood is perfectly situated just 1.7 km from Sunset Point Beach, offering easy access to popular attractions like Collingwood Eddie Bush Memorial Arena and Blue Mountain Ski Resort.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with flat-screen TVs, free WiFi, and private bathrooms. The hotel also features an indoor pool, a gym, and a business centre for all your needs.

Free Parking and Nearby Parks
Benefit from complimentary private parking and explore the beauty of Craigleith Provincial Park and Pretty River Valley Provincial Park, both within a short driving distance from the hotel.

Book your stay at Holiday Inn Express & Suites - Collingwood for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1656 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
I
Irene solo_traveller ca
8
Great simple place to rest and enjoy a vacation.
Pros:

The breakfast was excellent, hot, fresh and generous.
Check in and out went smoothly.
I had a view of the water!! Georgian Bay and sunsets.

Cons:

The next door suite had a noisy door that kept slamming frequently, even during the night, because the guest was constantly in and out.

The shower was not well contained in the bathtub and caused the bathroom floor to be soaking wet.

2026-05-09 via Nuitee
A
ANDRE couple fr
9
Bien bon rapport qualité prix
Pros:

Accueil bonne emplacement

2026-05-08 via Nuitee
J
Joseph couple ca
10
Excellent
Pros:

Most everything

Cons:

Noisy kids slamming doors all day next door

2026-05-07 via Nuitee
B
Brittney family_with_children ca
8
2026-05-07 via Nuitee
T
Tony couple ca
10
Pros:

When I was charged twice for the room, the staff took care of this right away.

2026-05-07 via Nuitee
S
Sovy solo_traveller ca
10
2026-05-05 via Nuitee
D
Dennis solo_traveller ca
8
Pros:

Nice room. Clean and comfortable. Great breakfast

Cons:

Larger bath towels and more of them. For $200+ a night I would expect better towels.
You could use those towels to sand drywall...

2026-05-04 via Nuitee
I
Irina family_with_children au
8
2026-05-04 via Nuitee
M
Mark family_with_children ca
6
Nice clean place.
Pros:

Breakfast was OK. There was a nice variety of options for food including cereals, yogurt, eggs, bacon, sausages and more which was nice. I believe the scrambled eggs were made from powdered eggs so were uniformly left on the plates but cold boiled eggs were an option and the bacon was tasty. Good overall - just avoid the scrambled eggs.

Cons:

Asked for late check out on booking and received an email from Booking.com that this was granted. Mentioned the late check out request when we checked in at 11PM and was told to check with staff in the morning - we intended to but forgot. Despite our DO Not Disturb sign housekeeping hammered loudly on the door promptly at 11AM (standard check out time). We apologized and mentioned the above and asked for some leeway. Front desk called almost immediately and was extremely aggressive in NOT accommodating our request or permitting anything other than immediate expulsion. Feeling extremely unwelcome we did not argue and were out promptly. While checking out we tried to point out the disconnect and showed our email message confirming the late check out with the front desk. Rather than trying to be pleasant and at least pretend to listen, she reiterated several times that the error was not the Holiday Inn's (?!). She wouldn't move past assigning blame and offered no apologies, commiseration or pleasantries. We had a nice day at nearby Blue Mountain despite the wholly negative influence of the Holiday Inn staff. Separately, had to spend about an hour trying to get the TV to work; said it accommodates a service that allows "casting". Was forced to call into the call centre in the US who were helpful but they had to refresh the tv and call me back twice. In the end, it was too late by the time we fixed. Not a big deal but ...

2026-04-27 via Nuitee
T
Trivedi couple ca
9
2026-04-26 via Nuitee
M
Melissa solo_traveller ca
10
2026-04-20 via Nuitee
K
Kathryn solo_traveller ca
8
Very good!
Pros:

The property was very clean, staff was friendly, breakfast was very good and room was large.

Cons:

Would have liked to be a bit more central in Collingwood to be able to walk to shops etc.

2026-04-19 via Nuitee
S
Sandra family_with_children ca
9
Staff very friendly and helpful, great on-the-go breakfast, very clean and comfortable
2026-04-19 via Nuitee
D
David couple ca
8
2026-04-14 via Nuitee
K
Kwok couple ca
8
2026-04-09 via Nuitee
A
Asif solo_traveller ca
8
Wonderful holidays
Pros:

I like everything like stay cleanliness location and breakfast.

2026-04-09 via Nuitee
P
Penny couple ca
10
Enjoyed this hotel very much. It’s quiet and comfortable. It has a great breakfast and we enjoyed the pool and hot tub
Pros:

Very clean and comfortable

2026-04-09 via Nuitee
N
Nagendra Kumar family_with_children ca
10
2026-04-07 via Nuitee
J
Jennifer family_with_children ca
10
2026-04-06 via Nuitee
J
Jacqueline family_with_children ca
9
Pros:

Bed was comfortable and clean

2026-04-06 via Nuitee