Holiday Inn Express & Suites - Collingwood

Hotels
Holiday Inn Express
9 (1632 reviews)
500 Hume Street , Collingwood , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Breakfast quality
Noise disturbances
Issues with amenities

Categories

Cleanliness
8.64
Mostly mentioned as clean but some noise disturbances affecting perceived cleanliness.
Service
9.61
Staff were described as friendly and accommodating during a snowed-in situation.
Location
9.65
Great location mentioned multiple times, close to amenities.
Room Quality
8.6
Room size was great but issues with bed quality were noted.
Amenities
8.63
Amenities like swimming pool and gym noted as needing improvement.
Value for Money
9.09
General sentiment was mixed regarding pricing on different nights, but overall considered decent.
Food and Beverage
8.14
Breakfast options were mixed; several reviews noted disappointment with the quality.
Overall Experience
9.61
General sentiment was mostly positive, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:29

Property Description

Convenient Location
Holiday Inn Express & Suites - Collingwood is perfectly situated just 1.7 km from Sunset Point Beach, offering easy access to popular attractions like Collingwood Eddie Bush Memorial Arena and Blue Mountain Ski Resort.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with flat-screen TVs, free WiFi, and private bathrooms. The hotel also features an indoor pool, a gym, and a business centre for all your needs.

Free Parking and Nearby Parks
Benefit from complimentary private parking and explore the beauty of Craigleith Provincial Park and Pretty River Valley Provincial Park, both within a short driving distance from the hotel.

Book your stay at Holiday Inn Express & Suites - Collingwood for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1632 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
N
Narinder family_with_children ca
10
Pros:

Good breakfas
t nd rooms excellent.
Swimming pool excellent .Its small but good.

2026-03-21 via Nuitee
C
Crispin family_with_children ca
10
2026-03-21 via Nuitee
A
Amany N family_with_children ca
3
Would not go there again or advise anyone to
Pros:

Room was clean, pool was nice. SOME of the staff were nice

Cons:

Some front desk staff were pretty rude and unprofessional when we approached them with our issue. We had to move rooms at 1 AM with 3 kids, who ended up waking up and stayed awake all night because of the extremely loud noise the AC was making. And instead of apologizing to us for this bad experience which ruined our vacation, the staff were rude and dismissive. Very unprofessional

2026-03-19 via Nuitee
C
Cephas family_with_children ca
10
Pros:

Breakfast was quite good for a "free" breakfast

2026-03-19 via Nuitee
P
Peter extended_group ca
5
I didn't make the best choice; I would have preferred the other hotel (also on Booking.com).
Pros:

The breakfast was more than I expected, with plenty of items to choose from. I particularly enjoyed the way the bacon was cooked. The room was crowded, but perhaps because it was March Break for the children.

Cons:

The room seemed sterile, lifeless. Yes, it was exactly as illustrated, but not at all "cozy." It looked rather "institutional" and not with a "homey" atmosphere. The view was of an industrial park, and that didn't add to the enjoyment.

2026-03-18 via Nuitee
Y
Yiling family_with_children ca
10
Great🥰❤️🫶
Pros:

Clean, friendly

Cons:

I would like to share some feedback regarding our recent stay.

First, we noticed a safety concern at the swimming pool. There were no staff or lifeguards present, and many children were repeatedly diving into the pool despite the “No Diving” sign. This raised concerns about safety.

In addition, on the last day of our stay, our key cards stopped working for both the swimming pool and our room, even though we still had a few hours before checkout. This caused some inconvenience.

I hope these issues can be reviewed and improved for future guests.

Thank you for your attention.

2026-03-17 via Nuitee
E
Erwin Jaden family_with_children ph
9
Pros:

The staffs are nice and accomodating.

Cons:

The sound proofing for the rooms maybe almost upto standards but barely efficient..

2026-03-17 via Nuitee
W
Wayne couple ca
9
Very nice stay we would destay there again.
Pros:

Room was great coffee and mini fridge is a bonus very quiet bed comfortable.

Cons:

Hot tub not hot enough. Probably nothing that could be done but breakfast room way to busy the one morning didn't eat at all to busy

2026-03-16 via Nuitee
B
Bani Kaur family_with_children sg
9
2026-03-16 via Nuitee
C
Carlos family_with_children ca
10
2026-03-16 via Nuitee
B
Barry solo_traveller ca
10
Pros:

The hotel is modern, very well maintained, excellent rooms, excellent cable TV system that is easy to use, good parking, friendly, competent staff.

Cons:

Location was a bit far from town. However, in summer it would be a pleasant walk to town of Collingwood. Our stay was during a late winter storm.

2026-03-15 via Nuitee
R
robert extended_group ca
10
Worth it will return even I go skiing there again but over all worth every second
Pros:

Close to where I was needing to be

Cons:

Walkable to where I needed to be

2026-03-14 via Nuitee
O
Olena couple ca
9
2026-03-12 via Nuitee
S
Svetlana family_with_children ca
10
2026-03-09 via Nuitee
Тетерюк family_with_children ca
10
2026-03-08 via Nuitee
G
González Bustos couple co
10
2026-03-05 via Nuitee
T
Tony couple ca
9
2026-03-04 via Nuitee
N
Nina family_with_children ca
9
Great hotel with great amenities and exceptional breakfast👌
Pros:

It's a great hotel with spacious room and comfortable beds. Salt swimming pool and a hot tub is a big bonus. Very good buffet breakfast - lots of variety of food including eggs, bacon, sausages, yogurt, bagels, oatmeal, dry fruits, nuts, etc. The server Daniela was amazing - always attentive to customer needs. Overall I highly recommend this hotel.

2026-03-03 via Nuitee
S
Sukhpreet couple ca
1
Cons:

Dear Holiday Inn Management,

I am writing to express my deep disappointment regarding our recent stay at your property.

During my booking, I clearly informed Holiday Inn that we were coming to celebrate our first anniversary and requested that everything go smoothly. Initially, things started well. We were warmly welcomed by the lady at the front desk and were provided with a King Deluxe Room, which we really liked. The room was cozy and comfortable.

However, when we went to sleep, we felt the room was too warm. We attempted to adjust the temperature to 18°C, but even after three hours, the temperature remained at 23°C. The room was not cooling properly, which made it very uncomfortable.

We contacted the front desk, and a staff member named Prateek came to assist us. He tried to fix the issue, but after turning off the AC unit, it failed to power back on. After approximately 15–20 minutes of checking, around 3:30 AM, we were moved to another room — a two-queen accessible room.

Unfortunately, by that time, the inconvenience and stress had already impacted our experience. We tried to settle into the new room, but due to anxiety and lack of sleep, we had to leave the hotel at 5:30 AM.

We had planned to enjoy our anniversary trip to Blue Mountain, but instead, we left early in the morning without being able to enjoy anything. Our entire anniversary celebration was ruined due to this experience.

We are extremely disappointed, as this was meant to be a special and memorable occasion. I hope you understand the impact this had on us and will take appropriate steps to address the situation. I would appreciate a response regarding how this matter will be resolved.

2026-03-02 via Nuitee
P
Peter extended_group ca
9
2026-03-01 via Nuitee