Vila Galé Collection Serra da Estrela

Hotels
•
Vila Gale
9.1 (2674 reviews)
Fonte Santa , Manteigas , pt

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location with beautiful views
Friendly and helpful staff
Cons:
Food quality and temperature issues
Noise and odor concerns in rooms

Categories

Cleanliness
8.71
Rooms were described as clean, but there were concerns about strong odors and noise from neighboring rooms.
Service
9.67
Staff were consistently described as friendly, professional, and helpful throughout the reviews.
Location
10
The hotel is well-located with beautiful views, highlighted by several positive comments.
Room Quality
9.16
Rooms were noted as spacious and comfortable, though some found them small for families.
Amenities
8.69
Amenities were generally well-received, but there were issues with pool temperatures and spa reservations.
Value for Money
8.65
Some guests felt the dining options were overpriced and some was not served at proper temperatures.
Food and Beverage
8.21
Although breakfast received accolades, there were major complaints about dinner quality and temperature.
Overall Experience
9.7
Many guests found their stay enjoyable and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation and Relaxation
Vila Gale Serra da Estrela offers a 4-star experience with modern amenities including a shared lounge, private parking, and a restaurant. The air-conditioned rooms feature free WiFi and a private bathroom, ensuring a comfortable stay.

Indoor and Outdoor Leisure
Guests can enjoy a year-round outdoor pool, indoor pool, fitness centre, sauna, and hot tub, perfect for relaxation after a day of skiing or exploring the area. The garden provides a serene escape for guests to unwind.

Convenient Services and Activities
With languages spoken including English and Portuguese, guests can easily seek advice and recommendations at the reception. Additionally, the hotel offers bike hire for exploring the surroundings, making it a perfect choice for a memorable stay.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Please be advised that, due to coronavirus (COVID-19), some hotel services such as breakfast, lunch, dinner, gym and indoor pool must be booked in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 2674 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 9.16
Amenities: 8.69
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
J
jose carlos • solo_traveller • pt
10
2026-06-12 • via Nuitee
C
Carla • couple • pt
10
Excelente!
Pros:

Localização, instalações e comodidades. Óptimo para relaxar! A atenção dos colaboradores na preparação do quarto.

Cons:

As refeições no restaurante, mediante o valor, ficam um pouco aquém.

2026-06-12 • via Nuitee
N
Nicole • couple • pt
8
2026-06-12 • via Nuitee
C
CARLOS MANUEL • solo_traveller • pt
9
2026-06-12 • via Nuitee
R
Rita • solo_traveller • pt
8
Pros:

Hotel calmo, muito confortável. Quarto espaçoso, com ótimas condições. Piscina exterior acolhedora e cuidada. Pequeno almoço completo, bom jantar buffet no restaurante.

Cons:

Água da piscina interior um pouco fria.

2026-06-12 • via Nuitee
A
Ana Rita • solo_traveller • pt
8
2026-06-11 • via Nuitee
S
Silvia • couple • br
7
Pros:

Boa infraestrutura para um hotel na região de Manteigas.

Cons:

A limpeza dos utensílios disponibilizados para o café da manhã precisa ser aprimorada.

2026-06-10 • via Nuitee
J
Juan Luis • couple • es
9
2026-06-10 • via Nuitee
R
Ricardo • couple • pt
9
Descanso na serra
Pros:

Gostei imenso da piscina exterior, água quente. Jacuzzi no exterior fantástico, apesar que precisa de manutenção. Pequeno almoço agradável.

Cons:

Acho a experiência de banho um pouco dececionante, chuveiro fraco. Para o hotel que é, merecia melhor. Achei o buffet um pouco pobre para o custo por pessoa. Sugiro também criarem uma plataforma junto às rochas à frente da piscina, para momentos de meditação ou descanso. Ouvir a água naquele espaço tem um potencial incrível

2026-06-09 • via Nuitee
M
Maria Carolina • solo_traveller • pt
10
Experiência a repetir.
Pros:

Bom atendimento em particular na receção. As várias opções de lazer tais como piscinas, sauna , o ginásio e o espaço para famílias com crianças.

2026-06-09 • via Nuitee
F
Fátima • solo_traveller • pt
8
Pros:

Estava tudo 5*

2026-06-09 • via Nuitee
N
Noel • solo_traveller • gb
10
2026-06-07 • via Nuitee
L
Luana • family_with_children • pt
10
2026-06-07 • via Nuitee
A
Anabela • couple • pt
9
2026-06-07 • via Nuitee
R
robalo • solo_traveller • pt
10
Pros:

Gente muito boa, magnificas condições!

Cons:

Tudo top!

2026-06-05 • via Nuitee
S
Silvina • solo_traveller • pt
9
Fim de semana a dois
Pros:

Gostamos muito da simpatia, cuidado e atenção de todo o staff.

Cons:

Nada a declarar.

2026-06-05 • via Nuitee
S
Sonia • couple • pt
10
2026-06-05 • via Nuitee
K
Karine • couple • be
9
Geweldig
Pros:

Zwembad en accommodatie

Cons:

Geen vraag gekregen of we nog dessert wilde hebben

2026-06-05 • via Nuitee
F
Filipa • solo_traveller • pt
10
Pros:

Tudo

2026-06-03 • via Nuitee
P
Paulo • couple • pt
10
Excelente opção para descansar e relaxar na Serra da Estrela. Voltarei de certeza...
2026-06-03 • via Nuitee