Vila Galé Collection Serra da Estrela

Hotels
•
Vila Gale
9.1 (2665 reviews)
Fonte Santa , Manteigas , pt

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location with beautiful views
Friendly and helpful staff
Cons:
Food quality and temperature issues
Noise and odor concerns in rooms

Categories

Cleanliness
8.71
Rooms were described as clean, but there were concerns about strong odors and noise from neighboring rooms.
Service
9.67
Staff were consistently described as friendly, professional, and helpful throughout the reviews.
Location
10
The hotel is well-located with beautiful views, highlighted by several positive comments.
Room Quality
9.16
Rooms were noted as spacious and comfortable, though some found them small for families.
Amenities
8.69
Amenities were generally well-received, but there were issues with pool temperatures and spa reservations.
Value for Money
8.65
Some guests felt the dining options were overpriced and some was not served at proper temperatures.
Food and Beverage
8.21
Although breakfast received accolades, there were major complaints about dinner quality and temperature.
Overall Experience
9.7
Many guests found their stay enjoyable and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation and Relaxation
Vila Gale Serra da Estrela offers a 4-star experience with modern amenities including a shared lounge, private parking, and a restaurant. The air-conditioned rooms feature free WiFi and a private bathroom, ensuring a comfortable stay.

Indoor and Outdoor Leisure
Guests can enjoy a year-round outdoor pool, indoor pool, fitness centre, sauna, and hot tub, perfect for relaxation after a day of skiing or exploring the area. The garden provides a serene escape for guests to unwind.

Convenient Services and Activities
With languages spoken including English and Portuguese, guests can easily seek advice and recommendations at the reception. Additionally, the hotel offers bike hire for exploring the surroundings, making it a perfect choice for a memorable stay.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Please be advised that, due to coronavirus (COVID-19), some hotel services such as breakfast, lunch, dinner, gym and indoor pool must be booked in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 2665 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 9.16
Amenities: 8.69
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
N
Nicole • couple • ca
10
Magnifique hôtel au cœur des montagnes de Monteigas.
Pros:

L’endroit est magnifique au milieu des montagnes, très bel hôtel, très chic, le personnel était très accueillant, gentil, serviable. La nourriture était très très grande qualité, délicieuse. Aucun aspect négatif à dire sur cet hôtel.

Cons:

Rien

2026-05-22 • via Nuitee
L
Letícia • family_with_children • pt
10
Maravilhosa
Pros:

Hotel incrível. Fomos com um bebe de 8 meses e nos sentimos super bem acolhidos. Os funcionários são ótimos, nos ajudaram em tudo. Amamos a hospedagem, limpeza, paisagem, receptividade e edução dos recepcionistas e funcionários do restaurante. As piscinas são agradáveis e agora são todas cobertas.

Cons:

O único ponto a melhorar é a variedade do cardápio do restaurante no jantar. Há poucas opções de quentes no jantar e as carnes poderiam ter melhor qualidade.

2026-05-18 • via Nuitee
A
Antonio • couple • gb
10
Excellent location for a relaxing retreat
Pros:

Very friendly and helpful staff

Cons:

Nothing

2026-05-18 • via Nuitee
J
Joaquim • solo_traveller • pt
10
2026-05-18 • via Nuitee
J
Joao • couple • pt
8
2026-05-16 • via Nuitee
F
Filipa • solo_traveller • pt
10
Pros:

De tudo

Cons:

De nada

2026-05-15 • via Nuitee
V
Valentin • solo_traveller • pt
6
2026-05-15 • via Nuitee
C
Cristina • solo_traveller • pt
10
2026-05-14 • via Nuitee
N
Ney • couple • br
10
Excelente surpresa.Voltarei com certeza
Pros:

O hotel é uma agradável surpresa.Manteigas é uma pequena cidade da Serra da Estrela com cerca de 3 mil habitantesNão esperava encontrar um hotel de tal porte lá

2026-05-13 • via Nuitee
R
Regina Helena Pacheco de Moraes Calsavara • couple • br
10
Pros:

Excelente

Cons:

Tudo

2026-05-12 • via Nuitee
R
ruben • couple • pt
10
2026-05-11 • via Nuitee
P
Paula • extended_group • pt
10
Cons:

O hotel tem algumas melhoras a fazer.
O ar condicionado a pingar na zona de refeições com o teto falso aberto.
Pastilha da piscina a sair e imensas peças.
Chuveiro avariado (de apoio à sauna),
Banho turco avariado,
"cascata" de água dentro da piscina avariada:
No quarto da casa de banho a toalha de um dia para o outro não secou.

2026-05-11 • via Nuitee
R
Rafaela • couple • pt
10
2026-05-11 • via Nuitee
H
Henriques • family_with_children • pt
9
Estadia em família com bons momentos num espaço acolhedor e tranquilo.
Pros:

Pequeno-almoço muito bom.
Jacuzzi exterior maravilhoso.
Paisagem envolvente incrível.

2026-05-11 • via Nuitee
A
André • solo_traveller • pt
8
2026-05-11 • via Nuitee
J
João Manuel • solo_traveller • pt
8
2026-05-11 • via Nuitee
A
Ana • family_with_children • pt
9
Pros:

Hotel muito bonito, rodeado pela natureza da Serra. Óptimos quartos. Excelente pequeno almoço, com muita escolha. Funcionários muito simpáticos.

2026-05-10 • via Nuitee
M
Marco Carmo • couple • pt
10
Fantásticos dias de absoluto descanso no Vila Galé.
Pros:

O hotel está absolutamente bem enquadrado com o espaço envolvente, tem exelentes serviços e a habitual qualidade do Grupo Vila Galé. Uma nota de agradecimento aos funcionários, cujo profissionalismo e simpatia são de notar, especialmento o Rafael e a Rita, que ficaram na memória. Nota muito positiva para os serviços do SPA, e para as suas funcionárias.

Cons:

Uma pena o banho turco estar fora de serviço, não sendo algo muito substancial, acrescentaria mais qualidade à area de SAP.

2026-05-10 • via Nuitee
G
genesio • solo_traveller • pt
10
2026-05-10 • via Nuitee
J
Joaquin • couple • es
9
2026-05-10 • via Nuitee