Vila Galé Collection Serra da Estrela

Hotels
•
Vila Gale
9.1 (2515 reviews)
Fonte Santa , Manteigas , pt

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location with beautiful views
Friendly and helpful staff
Cons:
Food quality and temperature issues
Noise and odor concerns in rooms

Categories

Cleanliness
8.71
Rooms were described as clean, but there were concerns about strong odors and noise from neighboring rooms.
Service
9.67
Staff were consistently described as friendly, professional, and helpful throughout the reviews.
Location
10
The hotel is well-located with beautiful views, highlighted by several positive comments.
Room Quality
9.16
Rooms were noted as spacious and comfortable, though some found them small for families.
Amenities
8.69
Amenities were generally well-received, but there were issues with pool temperatures and spa reservations.
Value for Money
8.65
Some guests felt the dining options were overpriced and some was not served at proper temperatures.
Food and Beverage
8.21
Although breakfast received accolades, there were major complaints about dinner quality and temperature.
Overall Experience
9.7
Many guests found their stay enjoyable and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation and Relaxation
Vila Gale Serra da Estrela offers a 4-star experience with modern amenities including a shared lounge, private parking, and a restaurant. The air-conditioned rooms feature free WiFi and a private bathroom, ensuring a comfortable stay.

Indoor and Outdoor Leisure
Guests can enjoy a year-round outdoor pool, indoor pool, fitness centre, sauna, and hot tub, perfect for relaxation after a day of skiing or exploring the area. The garden provides a serene escape for guests to unwind.

Convenient Services and Activities
With languages spoken including English and Portuguese, guests can easily seek advice and recommendations at the reception. Additionally, the hotel offers bike hire for exploring the surroundings, making it a perfect choice for a memorable stay.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Please be advised that, due to coronavirus (COVID-19), some hotel services such as breakfast, lunch, dinner, gym and indoor pool must be booked in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 2515 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 9.16
Amenities: 8.69
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
S
Stephanie • family_with_children • pt
10
Pros:

O pequeno-almoço era ótimo!

Cons:

Achamos o preço do buffet muito caro, e a utilização da piscina ser 45 minutos partilhada com varias famílias.

2026-02-14 • via Nuitee
D
daniel • couple • pt
9
2026-02-13 • via Nuitee
S
Sandra • couple • pt
10
Excelente experiência
Pros:

Gostamos de tudo. O staff super prestável e simpático. Tudo muito limpo

2026-02-12 • via Nuitee
V
Viajante Eli • couple • pt
10
A serra e a estrela
Pros:

Ficámos rendidos a tudo! Desde a simpatia e profissionalismo de toda a equipa, às instalações de spa, sauna e espaços do hotel. O pequeno almoço com imensa escolha. Não deixando de referir a localização, que deixa qualquer um encantado. A combinação entre a beleza natural e o hotel maravilhoso, tornou a nossa estadia perfeita.

2026-02-12 • via Nuitee
S
Sandra • couple • pt
10
Pros:

A localização. O hotel está muito bem localizado, a zona é linda

2026-02-12 • via Nuitee
R
Ricardo • couple • pt
10
2026-02-12 • via Nuitee
C
CARLOS • family_with_children • pt
10
Pros:

Da vista, dá comodidade, dá boa disposição do staff

Cons:

De não poder ficar mais tempo 🤣

2026-02-10 • via Nuitee
A
Alfredo • couple • br
9
Bom hotel para ir com família
Pros:

Bom hotel para família

Cons:

Estava tudo bom

2026-02-10 • via Nuitee
D
Diogo • couple • pt
10
Com certeza iremos voltar
Pros:

Gostamos de tudo, ótimo para relaxar com conforto e, apesar de não ser o nosso caso, é excelente também para famílias com crianças. Super recomendo, desde o quarto, limpeza, spa, pequeno-almoço bom e jantar ainda melhor.

2026-02-09 • via Nuitee
C
Carolina • couple • pt
9
2026-02-09 • via Nuitee
R
Rui • couple • pt
8
Pros:

Tudo foi excelente, desde os funcionários, o quarto, a garagem para a nossa viatura, o restaurante, com aquele excelente pequeno almoço e o jantar divinal.
Tornaram a nossa estadia muito descansada.
Tendo a possibilidade, iremos voltar.

Cons:

Creio que o spa, seja pequeno e a piscina exterior estava em obras, o que minimizou um pouco a nossa experiência.

2026-02-09 • via Nuitee
D
Daiana • solo_traveller • br
10
Pros:

Gostei muito dos funcionários, da limpeza e da alimentação. Tudo muito bom e bem organizado.

Cons:

Não gostei apenas do fato da piscina aquecida estar fechada para obras, acho que o hotel podia avisar sobre isso no momento da reserva, já que estávamos animados para aproveitar as piscinas aquecidas e apenas uma das três estava funcionando.

2026-02-09 • via Nuitee
I
Ivo • couple • pt
9
2026-02-08 • via Nuitee
A
Alcina • couple • pt
9
Pros:

Gostei de tudo.

Cons:

Só achei que a piscina interior tinha muito cloro.

2026-02-08 • via Nuitee
M
Marisa Nogueira • couple • pt
8
2026-02-08 • via Nuitee
P
Pedrosa • couple • pt
9
2026-01-31 • via Nuitee
C
Carolina • couple • pt
10
Pros:

Pequeno almoço
Quarto acolhedor

Cons:

Ser obrigatório marcação para piscina interior

2026-01-31 • via Nuitee
A
ARLETE • family_with_children • pt
8
Óptimo para relaxar e descansar. Recomendo.
Pros:

Óptimo pequeno almoço.
Restaurante muito bom.
Muito sossegado.

2026-01-30 • via Nuitee
R
Raquel • family_with_children • pt
8
Pros:

Quartos modernos e pequeno almoço óptimo.
Staff muito simpático

Cons:

Zona do spa principalmente a piscina é pequena para a quantidade de hospedes e o valor do buffet é elevado para jantar é elevado.

2026-01-28 • via Nuitee
R
Rendas • couple • pt
5
Pros:

Gostei da carpete nos quartos, tornava o ambiente acolhedor.

Cons:

Piscina interior demasiado pequena, ficando demasiado cheia de pessoas e com água demasiado fria para uma piscina interior que serve o propósito de sítio para relaxar, tornando a experiência bem desconfortável. Sauna demasiado pequena e com pouca privacidade por conta da parede de vidro.
Não tínhamos roupões no quarto.

2026-01-27 • via Nuitee