Vila Galé Collection Serra da Estrela

Hotels
•
Vila Gale
9.1 (2779 reviews)
Fonte Santa , Manteigas , PT
+351 272 240 020

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location with beautiful views
Friendly and helpful staff
Cons:
Food quality and temperature issues
Noise and odor concerns in rooms

Categories

Cleanliness
8.71
Rooms were described as clean, but there were concerns about strong odors and noise from neighboring rooms.
Service
9.67
Staff were consistently described as friendly, professional, and helpful throughout the reviews.
Location
10
The hotel is well-located with beautiful views, highlighted by several positive comments.
Room Quality
9.16
Rooms were noted as spacious and comfortable, though some found them small for families.
Amenities
8.69
Amenities were generally well-received, but there were issues with pool temperatures and spa reservations.
Value for Money
8.65
Some guests felt the dining options were overpriced and some was not served at proper temperatures.
Food and Beverage
8.21
Although breakfast received accolades, there were major complaints about dinner quality and temperature.
Overall Experience
9.7
Many guests found their stay enjoyable and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation and Relaxation
Vila Gale Serra da Estrela offers a 4-star experience with modern amenities including a shared lounge, private parking, and a restaurant. The air-conditioned rooms feature free WiFi and a private bathroom, ensuring a comfortable stay.

Indoor and Outdoor Leisure
Guests can enjoy a year-round outdoor pool, indoor pool, fitness centre, sauna, and hot tub, perfect for relaxation after a day of skiing or exploring the area. The garden provides a serene escape for guests to unwind.

Convenient Services and Activities
With languages spoken including English and Portuguese, guests can easily seek advice and recommendations at the reception. Additionally, the hotel offers bike hire for exploring the surroundings, making it a perfect choice for a memorable stay.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Please be advised that, due to coronavirus (COVID-19), some hotel services such as breakfast, lunch, dinner, gym and indoor pool must be booked in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2779 reviews
Cleanliness: 8.71
Service: 9.67
Location: 10
Room Quality: 9.16
Amenities: 8.69
Value for Money: 8.65
Food and Beverage: 8.21
Overall Experience: 9.7
S
Sergio • couple • pt
8
Experiência relaxante, longe da Civilização.
Pros:

A sua localização no meio da natureza, a tranquilidade que é transmitida e o aconchego do próprio hotel.

Cons:

A cama era pouco confortável. (Opinião individual). Pequeno almoço com pouca variedade.

2026-09-10 • via Nuitee
R
Ribeiro • solo_traveller • pt
10
2026-09-10 • via Nuitee
F
Fabricio • family_with_children • pt
10
2026-09-10 • via Nuitee
J
jorgegilmoreira • couple • pt
8
2026-09-10 • via Nuitee
M
Margarida • family_with_children • es
9
Relajante
Pros:

TODO

Cons:

Por decir algo que la piscina ya no es exterior

2026-09-09 • via Nuitee
S
Sandra • family_with_children • je
8
2026-09-09 • via Nuitee
C
Carolina • solo_traveller • pt
10
Excecional
Pros:

De tudo. Localização, bom buffet tanto no pequeno almoço como ao jantar, bem variado e farto e funcionários top, especialmente o Ruben da recepção e o assistente Bruno

2026-09-08 • via Nuitee
R
Rui • solo_traveller • pt
10
Pros:

Tudo

Cons:

Nada.

2026-09-07 • via Nuitee
J
Jean • solo_traveller • fr
7
2026-09-07 • via Nuitee
H
Halyna • solo_traveller • pt
10
Pros:

Прекрасный отель. Один из лучших в сети. Природа, удобства в отеле и в номере. Приятный персонал на ресепшене, достойный завтрак. Везде было очень чисто. Очень рекомендую.

Cons:

Номер немного маловат. Но для двоих и на недолгий срок - было хорошо.

2026-09-06 • via Nuitee
C
Carla • solo_traveller • pt
9
Lugar lindo e calmo.
Pros:

Excelente staff, paisagem deslumbrante, comida deliciosa. Excelente piscina para criancas.

Cons:

As vezes um pouco de frio nos corredores e no restaurante. O Ar condicionado por vezes esta exagerado. O quarto deveria ter mais arrumacao e casa de banho umas prateleiras.

2026-09-05 • via Nuitee
F
Figueiredo • couple • pt
8
Agradável e tranquila
Pros:

O pequeno almoço bom e variado, pouco tempo de espera para ter mesa :)

Cons:

Muito calor na piscina

2026-09-04 • via Nuitee
H
Herbert • solo_traveller • pt
7
Pros:

Localização, simpatia e disponibilidade de todo o staff

Cons:

As janelas dos quartos não abrem o suficiente para podermos arejar estes espaços

2026-09-04 • via Nuitee
A
Anjos • couple • pt
10
Pros:

O alojamento está localizado numa zona muito tranquila da serra com uma paisagem lindíssima, para descansar e o ideal.

2026-09-04 • via Nuitee
J
João Correia • couple • pt
10
Pros:

Estar no hotel e ao mesmo tempo estarmos inseridos na montanha pela paisagem espetacular.
A piscina exterior coberta é fantástica.

Cons:

Num local com tanta água, que por sinal é muito boa, só tivemos direito a agua no quarto na primeira noite

2026-09-01 • via Nuitee
F
Francisco Correia • solo_traveller • pt
8
2026-08-30 • via Nuitee
C
Carla • solo_traveller • pt
8
Pros:

Gostamos de tudo!! Voltaremos com certeza novamente. Obrigada!!

2026-08-30 • via Nuitee
A
Ana Catarina Silva • family_with_children • pt
9
2026-08-30 • via Nuitee
J
Jose • couple • pt
10
2026-08-30 • via Nuitee
M
Marion • couple • ch
8
2026-08-29 • via Nuitee