Crystalbrook Flynn

Hotels
8.8 (4763 reviews)
85 Esplanade , Cairns , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodation
Clean rooms
Good amenities
Cons:
Room size could be small
Musty smell in some rooms
Issues with room features

Categories

Cleanliness
8.43
The cleanliness was generally good, but some mentions of a musty smell and wet rooms.
Service
9.2
Staff were frequently described as courteous, friendly, and helpful.
Location
9.24
The location was praised in numerous reviews for its convenience and centrality.
Room Quality
8.19
Rooms received mixed reviews with comments about size and some issues with smell.
Amenities
8.72
Facilities such as pools were positively mentioned, but some amenities needed improvement.
Value for Money
8.68
Generally considered good value, but some noted room sizes could be bigger for longer stays.
Food and Beverage
8.73
Breakfast experience commented as somewhat crowded, but food quality was not highlighted negatively.
Overall Experience
9.2
Overall experiences were very positive with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:48

Property Description

Luxurious Accommodation
Crystalbrook Flynn, a 5-star hotel in Cairns, is the epitome of luxury and comfort. Guests can enjoy spacious rooms with modern amenities, including free WiFi, room service, and a 24-hour front desk. Some rooms even boast a private balcony with stunning city views.

Top-Notch Facilities
This hotel goes above and beyond to cater to its guests' needs. From the outdoor swimming pool to the well-equipped fitness centre, every detail is designed to enhance your stay. Private parking ensures convenience for those with their own vehicles.

Prime Location
Situated just 1.1 km from Cairns Station, Crystalbrook Flynn is close to popular attractions like the Cairns Convention Centre and Cairns Regional Gallery. With the airport only 7 km away, the hotel's location makes it a perfect choice for both leisure and business travelers.

Experience luxury and convenience at Crystalbrook Flynn. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4763 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
T
Tania • couple • au
9
2026-02-14 • via Nuitee
M
Michael • extended_group • de
10
2026-02-14 • via Nuitee
K
Kaz • solo_traveller • au
8
2026-02-14 • via Nuitee
G
Gary • family_with_children • au
9
2026-02-14 • via Nuitee
V
veronica • couple • ar
10
Excelente hotel
Pros:

La ubicación es inmejorable. Las habitaciones y las vistas muy buenas

Cons:

Nada

2026-02-14 • via Nuitee
K
KAMBOOLA • family_with_children • au
10
First time stay and it won't be the last
Pros:

Courteous staff, great pools, comfy bed.

Cons:

Nothing comes to mind.

2026-02-12 • via Nuitee
C
Caterina • family_with_children • au
8
2026-02-12 • via Nuitee
K
Kelly • couple • au
10
2026-02-12 • via Nuitee
A
Andrew • family_with_children • au
10
Anniversary
Pros:

Location, security, cleanliness

2026-02-12 • via Nuitee
L
Lesley • solo_traveller • au
8
2026-02-11 • via Nuitee
H
Hatsune Tanida • family_with_children • jp
10
Pros:

部屋から海が見え、インテリアもモダンで落ち着く感じ。海辺のレストランにも歩いて行けて最高。

2026-02-10 • via Nuitee
M
Migdalski • family_with_children • au
8
2026-02-09 • via Nuitee
M
Michael Adlard • couple • au
6
great place and very comfortable and great staff, will be back
Pros:

the restaurant was fantastic, great staff and meals, breakfast in there was also very well done but the coffee machine was not working correctly but staff offered to make a coffee instead so all good thank you.

Cons:

Our room did not have hot water in the shower or bathroom sink, but as it was hot it was ok to have a cooldish shower. I did inform reception of this in the morning and they were going to look at it, gave me a discount on inhouse bar items to compensate although we were not concerned and let them know

2026-02-09 • via Nuitee
H
Harry • solo_traveller • gb
8
2026-02-09 • via Nuitee
D
Donna • solo_traveller • gb
10
Brilliant location, fantastic hotel. Will definitely return.
Pros:

Amazing views, eco friendly, room credit for choosing the reduced housekeeping option - utterly brilliant practice. Upcycled bathrobes available to purchase. Great location and facilities.

Cons:

Absolutely nothing.

2026-02-08 • via Nuitee
A
Andrei • solo_traveller • ru
10
2026-02-08 • via Nuitee
M
Maurice • family_with_children • au
10
2026-02-08 • via Nuitee
M
Michael • family_with_children • au
10
Pros:

Excellent job. Always a pleasure to stay.
Super easy check.in

2026-02-08 • via Nuitee
S
Stephanie • couple • au
9
2026-02-08 • via Nuitee
C
Colleen • couple • au
9
2026-01-31 • via Nuitee