Crystalbrook Flynn

Hotels
8.8 (5114 reviews)
85 Esplanade , Cairns , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodation
Clean rooms
Good amenities
Cons:
Room size could be small
Musty smell in some rooms
Issues with room features

Categories

Cleanliness
8.43
The cleanliness was generally good, but some mentions of a musty smell and wet rooms.
Service
9.2
Staff were frequently described as courteous, friendly, and helpful.
Location
9.24
The location was praised in numerous reviews for its convenience and centrality.
Room Quality
8.19
Rooms received mixed reviews with comments about size and some issues with smell.
Amenities
8.72
Facilities such as pools were positively mentioned, but some amenities needed improvement.
Value for Money
8.68
Generally considered good value, but some noted room sizes could be bigger for longer stays.
Food and Beverage
8.73
Breakfast experience commented as somewhat crowded, but food quality was not highlighted negatively.
Overall Experience
9.2
Overall experiences were very positive with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:48

Property Description

Luxurious Accommodation
Crystalbrook Flynn, a 5-star hotel in Cairns, is the epitome of luxury and comfort. Guests can enjoy spacious rooms with modern amenities, including free WiFi, room service, and a 24-hour front desk. Some rooms even boast a private balcony with stunning city views.

Top-Notch Facilities
This hotel goes above and beyond to cater to its guests' needs. From the outdoor swimming pool to the well-equipped fitness centre, every detail is designed to enhance your stay. Private parking ensures convenience for those with their own vehicles.

Prime Location
Situated just 1.1 km from Cairns Station, Crystalbrook Flynn is close to popular attractions like the Cairns Convention Centre and Cairns Regional Gallery. With the airport only 7 km away, the hotel's location makes it a perfect choice for both leisure and business travelers.

Experience luxury and convenience at Crystalbrook Flynn. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 5114 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
N
Natalie & Dimitri family_with_children au
9
We were blown away by our view and beautiful rooms.
Pros:

Fantastic view and location. Beautiful spacious suite.

Cons:

It would be good if there was espresso coffee available early in the morning. Staff were not as helpful or hospital as we had expected.

2026-06-27 via Nuitee
J
Jason couple au
10
Pros:

Location friendly staff at front desk

2026-06-27 via Nuitee
R
Rebecca couple au
8
Great location, great staff, amazing weeekend if anyone goes up for Ironman - what a vibe.
Pros:

The location. We were there for the Cairns Ironman, location was the best we’ve had.

Cons:

Our room was small, so if you have bikes for the Ironman maybe upgrade. We didn’t have a balcony which would be nice to open up the space or sit outside instead of in the room. Also, because the room was inclosed with the air con on, it felt damp. It would have been nice to get some fresh air. We were there QLD winter so ….. you wouldn’t want to this in summer

2026-06-26 via Nuitee
M
Merewai couple au
10
Crystalbrook Flynn have always been my go to hotel whether it’s an overnight or a holiday haven away from home. I would
Pros:

The staff are very friendly and helpful. Location of the property is right at the heart of Cairns CBD. It’s close to the shops, night markets, shopping centre and hospital. Surrounded by some of the best restaurants in town.

2026-06-25 via Nuitee
B
Brianna couple us
8
Pros:

Comfortable bed, great view.

2026-06-25 via Nuitee
B
Brendan solo_traveller au
10
2026-06-25 via Nuitee
J
Julia family_with_children au
9
Stylish hotel great location
Pros:

Lovely stylish room great bathroom
Good location

Cons:

Pasta at restaurant cool but couldn't be bothered sending it back

2026-06-25 via Nuitee
J
Jayden solo_traveller au
9
2026-06-25 via Nuitee
C
Chris couple nz
7
Great venue let down by a few minor issues
Pros:

Close to the sea and the centre of the city, comfortable bed, good bathroom great views. Pools & gym.

Cons:

1 Both lifts blocked by house keeping staff & service trolleys during mid morning period on one day of our stay. Couldn’t get to the lobby. Walked down fire egress stair to pavement and re-entered the building from the street.
2 Air-con in our room had a musty smell on arrival. This became less over time but never really went away
3 all night music disturbance from one of the street level bars.

2026-06-25 via Nuitee
G
George couple au
10
2026-06-24 via Nuitee
K
Karen couple au
8
Great spot in a beautiful room
Pros:

Great location! The room was a good size and the decor was exceptional. Very quiet at night as well.

2026-06-24 via Nuitee
A
Ann & John Vasakos couple au
8
2026-06-24 via Nuitee
K
Katherine solo_traveller au
9
2026-06-23 via Nuitee
M
Marcel couple za
9
Pros:

Location and atmosphere

Cons:

Nothing

2026-06-23 via Nuitee
R
Raphael couple ch
9
2026-06-22 via Nuitee
J
Jacqui couple au
8
2026-06-22 via Nuitee
E
Elisabeth couple au
10
2026-06-21 via Nuitee
S
Scott solo_traveller au
10
enjoyed my stay and will return another time
Cons:

didn"t like paying extra for car parking

2026-06-21 via Nuitee
M
Mallory couple au
10
Pros:

The Crystalbrook Flynn was great. The room was tidy and dusted and the shower had lots of space. Staff were kind and friendly. The buffet was delicious and the staff serving were very helpful. Absolutely loved the pool areas!

Cons:

No aircon unit in the bathroom so the mirror was foggy when showering.

2026-06-21 via Nuitee
B
Ben solo_traveller au
10
Pros:

View location

2026-06-21 via Nuitee