RedDoorz plus near Pelabuhan Bitung

Hotels
RedDoorz
4.5 (4 reviews)
Jl. Samuel Languju No.5 A, Aertembaga Satu, Aertembaga, Sulawesi Utara , Bitung , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Staff adhere to local safety protocols
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Bed wasn’t too bad
Had wifi
Cons:
Dirty rooms
Broken toilet
Broken lights
Exposed wires
Loud AC
Antiquated amenities
No lift
Unusable bathroom

Categories

Cleanliness
2
The majority of complaints were about cleanliness, with guests finding everything dirty.
Service
4
Service feedback is not directly mentioned, so the rating is based on the overall negative experience.
Location
5
No specific reviews about location, suggests neutrality and warrants an average rating.
Room Quality
2.5
Several issues with room maintenance such as broken lights and AC issues were noted, although the bed received a positive remark.
Amenities
2
Poor amenities were mentioned, with complaints about noise and lack of modern facilities like a lift.
Value for Money
2
Given the multitude of issues, guests likely did not feel that they received good value for their money.
Food and Beverage
5
No remarks about food and beverage services leads to an average score, cannot be determined from the given review.
Overall Experience
2
With the review headline 'Really dreadful', the overall experience is evidently poor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 16:25

Property Description

Convenient Location: Situated near major attractions like Christ Blessing and Ban Hin Kiong Temple, RedDoorz plus near Pelabuhan Bitung is the perfect base for exploring Bitung.

Comfortable Accommodation: Enjoy air-conditioned rooms with free WiFi and a private bathroom. The hotel also offers room service and a 24-hour front desk for your convenience.

Modern Amenities: Unwind in guest rooms equipped with flat-screen TVs, ensuring entertainment and relaxation during your stay.

Ready to experience comfort and convenience in Bitung? Book your stay at RedDoorz plus near Pelabuhan Bitung now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

4.5
Based on 4 reviews
Cleanliness: 2
Service: 4
Location: 5
Room Quality: 2.5
Amenities: 2
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
A
Ayla young couple nl
2
Really dreadful
Pros:

The bed wasn’t too bad and there was wifi.

Cons:

EVERYTHING was dirty, and if it wasn’t dirty it was broken. The toilet flush continuously dribbled water, the light in the toilet was broken, there were wires sticking out the wall where lights once were, the AC was hysterically loud and an artefact from the 19th century. There wasn’t even a lift. We avoided having a shower for our entire stay because we were scared of the bathroom - it looked like a bathroom out of an Eminem music video.

2024-07-04 via Nuitee
J
Joe family with young children au
10
Exceptional
Pros:

Staff friendly and helpful
Big room good ac

Cons:

No water pressure on bathroom but was able to make do

2023-08-18 via Nuitee
B
Bridget review category business travellers sg
1
The worst hotel I’ve ever had to stay in… should be closed down
Pros:

Nothing, it’s shockingly dirty and in ill repair

Cons:

Dirty rooms, filthy bathroom, ceiling falling down, damp patches everywhere

2023-08-14 via Nuitee
D
Diana solo traveller be
3
Noisy aircon, very little water from the shower, dirty wool blanket on bed
Pros:

I could check in late. The gentleman even carried my small trolley upstairs and for that I'm grateful, as I was beyond tired and had a migraine.

Cons:

The air con was so noisy, I couldn't use it. I was shown another room, but the air con was just slightly less noisy and the room had a problem with the toilet flush system.

Well, to be fair, I've tuned on the air con a few times, because of waking up all sweaty. But needed to switch off again after a few minutes, because it was so noisy.

My room had no hot water, but the worst was that the water was just a tiny bit of water tht made it hard to shower. The shower is on top of a very old, dirty bath. The sink was squeezed, the toilet flush was open, exposing very dirty water. The toilet was very old and stained, with broken pieces.

The bed was too soft, but the pillows were fine.

There was a clean sheet to cover oneself, but under it, to my surprise, there was one of those wool blankets that seldom get washed. So, the dirty blanket was on top of the sheet where I slept and under the sheet I was supposed to cover myself with. Therefore, everything was dirtied by the wool thin blanket. When I left the hotel I could see that they do take the white sheets to wash, but not the wool blanket.

The room was dirty. For instance, the drawer of the bedside table had a dirty cable in it.

I'm not picky, so, if the shower had more water, albeit cold, and if the sheets were not in contact with the dirty wool blanket and there was a fan (to avoid the noisy aircon), I might have stayed.

About amenities: there was toothbrush and toothpaste, soap in a dispenser. There was no toilet paper.

I wasn't given the password tor the wifi.

That's another thing: you check in and it is as if nobody had ever checked in before. You need to ask for every item. If you forget to specifically ask for something, it won't be there. Like the toilet paper. Tired and already distracted with the aircon issue, I forgot to check for the toilet paper and the wifi password. I did remember to ask for water and got bottled water. A small bottle.

2023-07-23 via Nuitee