ELE hotel Ginza East

Hotels
•
Independent
7.2 (22 reviews)
1-15-10, Shintomi, Tokyo, Tokyo, 104-0041 , Tokyo , JP
81-3-68696078

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)
Stair-free path to entrance

Review Highlights

Pros:
Great service
Post-checkout luggage storage
Cons:
Not very clean rooms

Categories

Cleanliness
5.76
Not very clean rooms, some dust in the corners.
Service
8.23
Great service from the receptionist.
Location
8.27
Standard quality for this hotel tier.
Room Quality
6.72
Standard quality for this hotel tier.
Amenities
7.25
Standard quality for this hotel tier.
Value for Money
7.21
Standard quality for this hotel tier.
Food and Beverage
7.26
Standard quality for this hotel tier.
Overall Experience
6.93
Overall experience aligned with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:16

Property Description

Prime Location
Centrally located in Tokyo, ELE hotel Ginza East offers easy access to top attractions such as Kabuki-za Theatre and Ginza Six.

Modern Comforts
Guests can enjoy comfortable rooms equipped with flat-screen TVs, complimentary Wi-Fi, and private bathrooms with luxury toiletries.

Convenient Amenities
Take advantage of 24-hour front desk service, luggage storage, and laundry facilities for a hassle-free stay.

Book your stay at ELE hotel Ginza East for a memorable Tokyo experience.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 22 reviews
Cleanliness: 5.76
Service: 8.23
Location: 8.27
Room Quality: 6.72
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.26
Overall Experience: 6.93
R
Ruben
8
Nice
Pros:

Great service from the receptionist. Great to get help with storing the luggage after checkout. Not very clean rooms, some dust in the corners.

2025-07-18 • via Nuitee
A
Akari
8
Pros:

綺麗でした

2025-05-11 • via Nuitee
L
Lionel
10
Very good, convenient with washer.
Pros:

A bit small for a couple but that's probably fairly normal for Tokyo. Location was good, not too far away from the metro system. There are two washing machines and two dryerd which was great as we were in the middle of a five week long trip.

2025-03-17 • via Nuitee
S
Shinobu
10
Pros:

綺麗でスタッフの対応も良い

2025-03-05 • via Nuitee
L
Lisa
4
Pros:

Probably an old apartment converted to a hotel. From an American standpoint, this is a motel - just way nicer than any motel in the US and not as nice as any other budget hotel in Japan.

2024-12-28 • via Nuitee
T
Taichi
4
Pros:

部屋の掃除が不完全だった、ベッドに髪の毛などがあった。
隣の部屋の人のいびきが聞こえて眠りずらかった

2024-11-13 • via Nuitee
M
Melodie • partner
6
Pros:

It was a good place to stay overnight between travels

2024-10-29 • via Nuitee
S
Saul • partner
10
Pros:

Very nice

2024-10-28 • via Nuitee
Y
Yi-Ting
4
Pros:

標準商務旅館，空間很小，設備與用心程度普通，浴室的門上有一個洞（推測是開門時曾經撞到大門門把），電視面向走道而不是床鋪，空間規劃不是很好

2024-09-23 • via Nuitee
A
abraham • partner
4
Pros:

Poor value for money

2024-09-16 • via Nuitee
V
Verified traveler
6
微妙だった
Pros:

出張の為、5日間宿泊しました。
外国人のスタッフが多く、対応度や施設を重要視される方はがっかりすると思います。

2024-09-12 • via Nuitee
F
Fabio
2
Pros:

Very bad experience: room half broken and no hot water in the shower
When check out, nobody was there so I can't complain
If you go there, check condition of everything to avoid surprises in the morning

2024-08-13 • via Nuitee
T
Tiffany
8
Pros:

For the price, very decent. It’s quite and central, perfect for the traveller who only needs a place to rest at night. 👍

2024-06-07 • via Nuitee
V
Verified traveler
8
Felt more like an apartment stay without kitchen.
Pros:

Good enough for short stay. Since I stayed there alone, I’m not sure how big a room is for two people but it was good enough of everything for budget stay. A lady at the reception when I checked in was very kind and generous.

2024-06-02 • via Nuitee
A
AYAKO
6
概ね快適に過ごしました
Pros:

お部屋の掃除が行き届いておらず、爪が落ちていました。
他は快適に過ごせたので隅の方も確認されると良いと思います。

2024-06-02 • via Nuitee
S
SHAOCONG
6
Pros:

Good

2024-05-07 • via Nuitee
J
Jeff • partner
10
Pros:

The room was very cramped for 2 adults but the staff were fantastic and the hotel is handy to two subway stations and an easy walk to Tsukiji Fish Markets.

2024-02-03 • via Nuitee
J
jacob
10
Pros:

Awesome staff, great for price

2024-01-09 • via Nuitee
S
Simon • friends
10
Pros:

Very close to Ginza area

2023-10-23 • via Nuitee
E
Ernesto
10
Pros:

Anazing location! Quiet neighborhood. Staff are all very friendly and helpful and speak great english.

2023-08-20 • via Nuitee