The Cato Suites Hotel

Hotels
8.8 (770 reviews)
15 Cato Road Glenwood , Durban , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Good location
Cons:
Bed bugs
Noise from caretakers
Cold water in showers

Categories

Cleanliness
8.44
Some reviews noted cleanliness, but issues with mould and bed bugs were mentioned.
Service
9.21
Staff were frequently praised for their friendliness and helpfulness.
Location
9.05
Many reviews highlighted a central location with easy access to amenities.
Room Quality
8.7
Rooms were described as clean and comfortable, though some complaints about size and maintenance were noted.
Amenities
8.53
Amenities are generally positively viewed, but some issues raised about the need for updates (like the TV).
Value for Money
8.69
General sentiment indicates a fair value for a hotel of this standard.
Food and Beverage
8.74
No specific comments on food services, hence considered standard quality for this hotel tier.
Overall Experience
9.01
Overall, many guests reported a pleasant experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:40

Property Description

Luxurious Accommodation
Indulge in comfort at The Cato Suites Hotel, offering spacious guest rooms equipped with modern amenities including flat-screen TVs and free toiletries, ensuring a relaxing stay.

Convenient Location
Situated just a short distance from Durban Botanic Gardens and other popular attractions, The Cato Suites Hotel provides easy access to key destinations for your convenience.

Exceptional Service
Enjoy the convenience of a 24-hour front desk, free WiFi, and family rooms at this 4-star hotel, ensuring a seamless and enjoyable experience during your stay.

Experience luxury and convenience at The Cato Suites Hotel - book now for an unforgettable stay!

Important information:

When booking 3 rooms or more, different policies may apply: it should be required a 50% deposit to confirm the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for ZAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 770 reviews
Cleanliness: 8.44
Service: 9.21
Location: 9.05
Room Quality: 8.7
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
N
Nondumiso • couple • za
10
Pros:

It’s very clean. The room we got was spacious.

Cons:

Nothing

2026-02-14 • via Nuitee
N
Nqaba • couple • za
10
Good experience
Pros:

It’s closer to where my work place appointment is

Cons:

Water bottle was already opened

2026-02-12 • via Nuitee
L
Lerato • family_with_children • za
10
2026-02-09 • via Nuitee
M
maimoonah • couple • za
10
2026-01-26 • via Nuitee
C
Cindy • family_with_children • za
5
Pros:

The room we got had a round table that was half broken, bathroom sink falling off, the toilet paper holder not securely fixed on the wall toilet paper kept falling off, the shower door did not close properly would jam.... The most disturbing was the knocking sound on the wall from the room next door.... Was very annoying.

Cons:

Maintain all rooms especially if they are all being let out to guests... The issue of broken things mentioned above meant that some guests are not held at the same regard. I've stayed there before and it was a wonderful stay can't really say the same this time.

2026-01-23 • via Nuitee
G
Gumede • couple • za
10
Pros:

Everyting

Cons:

Nothing

2026-01-20 • via Nuitee
N
Nelson • couple • za
7
Mr Zulu
Pros:

Nothing wow about the place its just okay I guess

Cons:

Rooms are very small
No dstv or Netflix available just imagine
Bathroom not well cleaned

2026-01-20 • via Nuitee
A
Anke • extended_group • za
10
Pros:

Ingrid helped me with the booking, super friendly and very helpful.
Will definitely recommend!

2026-01-19 • via Nuitee
A
Anele • solo_traveller • za
9
2026-01-19 • via Nuitee
N
Nokwanda • couple • za
7
2026-01-19 • via Nuitee
L
Lindokuhle • family_with_children • za
9
Cons:

Fridge is very small

2026-01-18 • via Nuitee
N
Nomsa • family_with_children • za
1
Felt like they ran out of rooms and gave us helper’s room or something
Pros:

Comfortable bed

Cons:

Bath room had mole no window,there were cockroaches,old and chipping furniture from the bathroom cabinet to the bedroom sofa and chair

2026-01-14 • via Nuitee
D
Danisile • couple • za
7
It was a beautiful stay good value for money
Pros:

It was clean and comfortable

Cons:

The to was not clear

2026-01-13 • via Nuitee
N
ntokozo • couple • za
10
2026-01-12 • via Nuitee
J
Jacob Bongani • family_with_children • za
10
Excellent
Pros:

The people who are working were so helpful and given good advice of you ask

Cons:

Everything
The place is good

2026-01-11 • via Nuitee
T
Tafara • family_with_children • za
8
2026-01-11 • via Nuitee
C
Carolina Daniela • couple • ar
7
Pros:

Relación precio-calidad. Aprovechamos para calentar y comer nuestra comida en el comedor que tiene microondas, platos, bowls, cubiertos y vasos. Muy cómodo el Parking.

2026-01-10 • via Nuitee
P
Patricia Mosito • couple • za
8
2026-01-10 • via Nuitee
N
Nompumelelo • couple • za
7
2026-01-08 • via Nuitee
T
Themba • couple • za
10
2026-01-05 • via Nuitee